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White Horse Manpower Consultancy logo

L1 Support (Windows Desktop Support) Voice B'lore IT Companies Urgent

2 - 7 years

3 - 7 Lacs

Bengaluru

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

L1 Support Windows Support Voice Process Desktop Support IT Support Jobs IT Helpdesk Windows Troubleshooting Helpdesk Support Voice Support IT Jobs Bangalore Jobs Customer Support Remote Support Technical Support Support Engineer

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide voice-based L1 technical support to end users Troubleshoot issues related to Windows OS, desktop hardware, printers, applications Handle login, connectivity, software installation queries Document all incidents, requests, and resolutions Required Candidate profile Escalate unresolved issues to L2/L3 teams Guide users through step-by-step technical troubleshooting Ensure SLAs &quality standards are met Excellent verbal communication and customer service skills Perks and benefits Perks and Benefits

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White Horse Manpower Consultancy
White Horse Manpower Consultancy
www.whitehorsemanpower.com

Human Resources / Recruitment

Anytown

50-100 Employees

149 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    HR Director

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