18 Support Engineer Jobs

Experience with EDI mapping (EDI to XML, EDI to flat file etc.) Good understanding of ANSI X12 and EDIFACT standards. Experience with XML, flat files and spreadsheets. Experience with transfer protocols such AS2, FTP/s, SFTP and HTTP/s. Team player with good written and verbal communication skills. Analytical and problem-solving skills. Preferred Skills: Experience in B2B/EDI Support role Key Responsibilities: Respond to incidents and/or event-driven alerts and troubleshoot customer issues. Investigate data related EDI issues and inform the customers with the root cause. Bug-fixes for the EDI translation issues identified in production. Trading partner on-boarding and creation of SFTP/AS2 setups. Work effectively with other internal departments to ensure the highest level of support for customers. Timely escalation of critical issues. Exhibit a sense of ownership of customer systems and work on issues until completely resolved.

Role & responsibilities 3 to 8Years Experience in Windchill support. Should have experience in supporting the business users which were facing day to day Compliance and enhancements technical issues Excellent knowledge of Windchill PDMLink" ProjectLink PartsLink MPMLink Strong understanding of E2E architecture flow of Windchill technologies like Apache" Tomcat IE RMI etc. Expert in cloud setup" system and IT Infrastructure of PTC Windchill. Notice Period: Available Immediate to 2Months Location : Pan India Contact Person : Geethapriya Contact Number : 9840033492 Email : Geethapriya@gojobs.biz

Inrpnc is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM system Participating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholders to provide status updates on issue resolution Strong technical background and understanding of hardware and software systems Excellent communication and interpersonal skillsExperience with CRM and ticketing systems

Greetings from Global Healthcare Billing Partners Private Limited..! Job Title : IT Senior Executive - System Administrator Experience : 4+ Years Location: Vepery, Chennai Shift: Night Job Summary: We are looking for an experienced and proactive IT Senior Executive - System Administrator to join our Vepery Location. This is a Night shift role suitable for candidates with strong expertise in firewall management, software and hardware networking and active directory administration. Key Responsibilities: Manage and monitor firewalls, ensuring network security and compliance with security protocols. Administer and troubleshoot Active directory, DNS,DHCP and Group policy. Provide hands on support for hardware and software installation, configuration and troubleshooting. Monitor system performance and proactively address potential issues. Required Skills and Qualifications: Minimum 4 Years of experience in system/Network administration. Knowledge of Firewall configuration. Proficient in Active directory, windows severer and related technologies. Experience in LAN/WAN, switches, routers, and wireless access point management. Interview Mode : MS Teams Interested candidate can share your updated Resume/CV to this WhatsApp Number - 8925808592 Regards, Harini S HR Department

Role & responsibilities Were looking for a Senior Support Engineer with 6+ years of experience in Java and Android . This is a support-focused role , not a development position. The ideal candidate should be a highly reliable support engineer (Android/Java) capable of meticulously and consistently handling tickets that involve configuration change. Key Skills: Java, Android Configuration management Troubleshooting Good communication Good Experience in support roles

Provide voice-based L1 technical support to end users Troubleshoot issues related to Windows OS, desktop hardware, printers, applications Handle login, connectivity, software installation queries Document all incidents, requests, and resolutions Required Candidate profile Escalate unresolved issues to L2/L3 teams Guide users through step-by-step technical troubleshooting Ensure SLAs &quality standards are met Excellent verbal communication and customer service skills Perks and benefits Perks and Benefits

provides technical assistance to users, either internal or external, regarding a company's software, hardware, or network systems.

provides technical assistance to users, either internal or external, regarding a company's software, hardware, or network systems.

7+ Years of experience as Support Engineer into IT Sales. Proficiency in DMS (Distributor Management System) and SFA (Sales Force Automation) tools. Ability to manage escalations and work cross-functionally with internal teams and vendors. Required Candidate profile Coordinate with external vendors to track,close open issues. Perform ticket analysis to identify recurring problems,resolution patterns. Maintain Master Data Hygiene across systems. Perks and benefits To be disclosed post interview.

The candidate should have a technical acumen for L1 support engineer. The candidate should be a little outspoken and fluent in English. The candidate should not have any MTI.

Qualifications Must have a work experience in ASP.Net & MS SQL Server Experience in software development at least 3 years ASP.Net with C# & MS SQL Server Primary Responsibilities: Person will attend the customer L2 support tickets and change request tickets after completing revert to customer Person must have a knowledge on documenting the customer requirements. Training the end user or client on the final product as well as providing technical support whenever required. Making changes to existing web applications according to the feedback received from the end users or clients. In some cases, changes are also made in order to update the applications compatibility with the latest operating systems. Understanding the life cycle of software and determining any changes that may be needed as per the observations and feedback of software testing professionals. Work in accordance with applicable policies, processes, and procedures constituting the Information Security Management System.

Work from home, UK client, Full Time, Support Engineer position This role is for a substantial, fast-growing, and well-respected UK Advertising Firm who have hired us to exclusively recruit for them. It is a permanent Work From Home position and every day youll be working directly as part of their UK team. It is a senior role with real opportunities to learn and develop. Please view Smart Workings Glassdoor or LinkedIn to learn more about life as a Smart Worker. We are proud to have one of the highest Glassdoor ratings of any business in India. The business we are representing is a unique self-service SaaS platform empowering global brands to generate contextual advertising campaigns, quickly and efficiently using their existing content. They are well known for investing significantly in their staff - this will be a fantastic opportunity to learn and develop new skills. Key points about our client: Are over 15 years old. Has run campaigns for over 100 of the worlds largest brands across global premium media owners including CNBC, CNN, Reuters, The Economist, Wall Street Journal, Bloomberg, Forbes, The Guardian and many more. They are looking to make a full-time hire for a long-term position. Location: Remote Work from Home in India Minimum Experience: 5+ years Shift Timings: 12 pm - 9:30 pm (Summer), 1 pm - 10:30 pm (Winter) Roles and responsibilities Problem analysis and resolution skills. At Smartology, the role of the support engineer is to assist our internal and external customers with technical issues related to software and cloud by troubleshooting problems, providing solutions, and ensuring smooth operation of systems, essentially acting as a bridge between the customer and the technical team to resolve any difficulties they might encounter while using our SaaS advertising product. Communication - keeping issues in our ticketing system updated so a remote team can see progress over time, managing priorities and reaching out for guidance when conflicts occur, liaising with engineers who have domain expertise to determine whether to escalate to them or get support in addressing an issue. Quality through accuracy, testing and peer review. Essential skills and experience Devops experience - 2+ years SQL- 2+ years Problem-Solving & Troubleshooting Skills Desired skills and experience Java certified Experience of working with more than three of the following: XML/XSL, JSON, Gradle, NGINX, Jetty, Jenkins and Javascript University degree educated in the field of Computer Science/Engineering or relevant experience Java, with recent hands on engineering experience and confidence to solve diverse, domain specific problems in this language Proven experience using three or more of the following technologies: Python, Groovy, Git, MySQL, Linux/Unix, Amazon AWS, JUnit, Mockito, JMeter, Gradle Good understanding of the HTTP protocol Work related Test Driven Development experience Job Perks Work-life balance: You will work fixed hours and will never have to work on weekends again Laptop provided Full medical insurance is provided Learn and Grow: Learn from highly skilled UK colleagues and other Smart Workers in our active and useful forums Joining bonus Become part of the Smart Working family: Take part in games and quizzes, network with like-minded, ambitious, and friendly colleagues About Us: Smart Working recruits excellent people to work full-time, remotely, and directly for UK businesses on a long-term basis. Once you pass the interview process with Smart Working you will be introduced to our UK client. We are here to help and support you through the entire application process. If you are looking to grow, learn, and develop professionally then working at Smart Working is the right place for you. Come and join our family and accelerate your career. We welcome you to add or message any of our staff on LinkedIn to ask any questions about working here. We recommend reading some of Smart Workings Glassdoor reviews - you will see what a trusted and supportive employer we are.

Job Title: Fenergo Developer (3-7 Years Experience) Location: Bangalore/Chennai Job Description: We are looking for a skilled Fenergo Developer with 3-7 years of experience to join our dynamic team in Bangalore or Chennai. The ideal candidate will have expertise in developing and implementing Fenergo solutions, specifically in Client Lifecycle Management (CLM) and Regulatory Compliance systems. Key Responsibilities: Develop, customize, and maintain Fenergo solutions for client onboarding and regulatory compliance. Collaborate with business stakeholders to understand requirements and design solutions. Ensure Fenergo implementation aligns with business needs, and maintain high-quality standards. Troubleshoot, debug and optimize Fenergo applications. Provide support for integration with third-party systems. Stay updated with new Fenergo features and best practices. Requirements: 3-7 years of experience in Fenergo development or related fields. Strong experience with Fenergo Client Lifecycle Management (CLM) and Regulatory Compliance solutions. Proficiency in Java, SQL, and integration frameworks. Knowledge of financial services, regulatory requirements, and risk management. Ability to work in a collaborative environment and communicate effectively. Strong problem-solving and analytical skills.

Work from home, UK client, Full Time, Support Engineer position This role is for a substantial, fast-growing, and well-respected UK Advertising Firm who have hired us to exclusively recruit for them. It is a permanent Work From Home position and every day youll be working directly as part of their UK team. It is a senior role with real opportunities to learn and develop. Please view Smart Workings Glassdoor or LinkedIn to learn more about life as a Smart Worker. We are proud to have one of the highest Glassdoor ratings of any business in India. The business we are representing is a unique self-service SaaS platform empowering global brands to generate contextual advertising campaigns, quickly and efficiently using their existing content. They are well known for investing significantly in their staff - this will be a fantastic opportunity to learn and develop new skills. Key points about our client: Are over 15 years old. Has run campaigns for over 100 of the worlds largest brands across global premium media owners including CNBC, CNN, Reuters, The Economist, Wall Street Journal, Bloomberg, Forbes, The Guardian and many more. They are looking to make a full-time hire for a long-term position. Location: Remote Work from Home in India Minimum Experience: 5+ years Shift Timings: 12 pm - 9:30 pm (Summer), 1 pm - 10:30 pm (Winter) Roles and responsibilities Problem analysis and resolution skills. At Smartology, the role of the support engineer is to assist our internal and external customers with technical issues related to software and cloud by troubleshooting problems, providing solutions, and ensuring smooth operation of systems, essentially acting as a bridge between the customer and the technical team to resolve any difficulties they might encounter while using our SaaS advertising product. Communication - keeping issues in our ticketing system updated so a remote team can see progress over time, managing priorities and reaching out for guidance when conflicts occur, liaising with engineers who have domain expertise to determine whether to escalate to them or get support in addressing an issue. Quality through accuracy, testing and peer review. Essential skills and experience Devops experience - 2+ years SQL- 2+ years Problem-Solving & Troubleshooting Skills Desired skills and experience Java certified Experience of working with more than three of the following: XML/XSL, JSON, Gradle, NGINX, Jetty, Jenkins and Javascript University degree educated in the field of Computer Science/Engineering or relevant experience Java, with recent hands on engineering experience and confidence to solve diverse, domain specific problems in this language Proven experience using three or more of the following technologies: Python, Groovy, Git, MySQL, Linux/Unix, Amazon AWS, JUnit, Mockito, JMeter, Gradle Good understanding of the HTTP protocol Work related Test Driven Development experience Job Perks Work-life balance: You will work fixed hours and will never have to work on weekends again Laptop provided Full medical insurance is provided Learn and Grow: Learn from highly skilled UK colleagues and other Smart Workers in our active and useful forums Joining bonus Become part of the Smart Working family: Take part in games and quizzes, network with like-minded, ambitious, and friendly colleagues About Us: Smart Working recruits excellent people to work full-time, remotely, and directly for UK businesses on a long-term basis. Once you pass the interview process with Smart Working you will be introduced to our UK client. We are here to help and support you through the entire application process. If you are looking to grow, learn, and develop professionally then working at Smart Working is the right place for you. Come and join our family and accelerate your career. We welcome you to add or message any of our staff on LinkedIn to ask any questions about working here. We recommend reading some of Smart Workings Glassdoor reviews - you will see what a trusted and supportive employer we are.

Flair for data preparation and product data upkeep. Good PC skills with expertise in MS- Office. Knowledge of valve construction and mfg .processes followed. Hands on experience with any CAD or Configuration software is plus Exposure to working in SAP ECTR Environment. Good communication skills with ability to communicate in English. Good team player having willingness to learn new things, apply them and share. To assist in preparation of process documents and their regular updates. To carry out material number classification related tasks using Classmate Finder f Good analytical ,communication and time management skills ; ability to speak in English fluently Customer centric approach. Good team player with interactive approach and flair to explore, apply , suggest new possibilities and share them. To guide, train and assist other Support engineers in their in-hand tasks of Product data preparation; Interact with internal customers with respect to entrusted projects and tasks. Assist in work planning and assigning tasks to Support Engineers in co-ordination with senior. To support in knowledgebase skill updates , applying them further to related tasks and maintaining process documentation.

Application Support for end-users,business partners,internal users. Review of production problems,root cause analysis. Perform Backend Activities,Query building,fetching data,database updates. Knowledge about infrastructure,sub system software. Required Candidate profile 2 years of experience developing and supporting applications including scripting skills in Unix Shell Scripting. Experience in Incident Management, Change Management and Problem Management. Perks and benefits To be disclosed post interview

Role - Client Support Engineer No of Vacancy - 5 (Delhi) + 4 (Bangalore) Location - New Delhi (Candidate need to travel as per work requirements) Qualification BE/B.Tech/MCA or Equivalent Qualification Experience 1+ Years Roles and responsibilities Client Support Engineer: Implementation of Security solution, applications at client end, debug the deployment issues, LDAP and Active Directory management, Operating Systems administration Job Requirements Knowledge of operating systems, IT equipment and technologies, Knowledge of OSI Layer and TCP/IP networking Experience in securing and working with any operating systems like Windows, RHEL, Ubuntu, CentOS, etc. and any hypervisors like VMWare, Ovirt, etc. Experience in installing and troubleshooting of Desktop, Laptop, Workstation, working experience in installing, configuring, and troubleshooting Windows & /Linux based system Collaborate with the other security teams to contain and investigate major incidents Must have excellent reporting and analytical skills. Excellent oral/written communication and documentation skills, Able to work under pressure and tight deadlines. Candidate should be willing to travel anywhere in India for support activities. Should be able to handle the clients efficiently for deployment of C-DOT solutions. Open to learn new technologies Working knowledge and willing to track the resolution of issues on Ticket Monitoring system with stringent response time Place of posting would be Bangalore / Delhi Certification Any certifications such as CISSP, CEH, CISA, CEH, ECSA, SSCP, RHCE or MCSE shall be an advantage.

Infinite Computer Solutions India Pvt. Ltd. is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey. Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholders to provide status updates on issue resolution. Strong technical background and understanding of hardware and software systemsExcellent communication and interpersonal skillsExperience with CRM and ticketing systems