81 Support Engineer Jobs

Responding to customer service requests online /off line, diagnosing equipment problems and providing timely and effective Knowledge of PLC,Automation,Electronic euipment servicing and maintennace Collaborating with internal teams, including sales, engineering and product development, to address customer needs and provide technical assistance Documenting service activities, including service reports, repair logs and customer communication, to maintain accurate records and ensure traceability Your tasks Diagnose technical issues reported by customers through phone, email, or ticketing systems, providing remote troubleshooting and guidance Schedule and coordinate service visits and appointment...

As an IT Remote Support Engineer at GS-IT, you will be responsible for delivering a client-focused service experience for technology user queries received over the phone, mail, or ticketing tools. You will serve as the first point of contact for clients seeking technical assistance, following best practice ticket management processes and ensuring timely resolution of issues. Your key responsibilities include: - Providing professional and timely support for client queries through various communication channels. - Walking customers through problem-solving processes remotely. - Escalating unresolved issues to the next level of support personnel. - Recording events and resolutions accurately in ...

Responding to customer service requests online /off line, diagnosing equipment problems and providing timely and effective Knowledge of PLC,Automation, Electronic euipment servicing and maintennace Collaborating with internal teams, including sales, engineering and product development, to address customer needs and provide technical assistance Documenting service activities, including service reports, repair logs and customer communication, to maintain accurate records and ensure traceability Your tasks Diagnose technical issues reported by customers through phone, email, or ticketing systems, providing remote troubleshooting and guidance Schedule and coordinate service visits and appointmen...

Primary Purpose of the role We are seeking a highly motivated Support Engineer to provide technical assistance and support to our clients. The ideal candidate should have a strong technical background, excellent communication skills, and a passion for solving complex issues. Duties & Responsibilities Provide technical support and troubleshooting assistance to clients via email, phone, or remote access. Diagnose and resolve technical issues related to hardware, software, and network systems. Collaborate with the engineering and development teams to identify and resolve product defects. Maintain detailed records of client interactions and support cases. Ensure client satisfaction by addressing...

Role Overview: You will be joining Oracles Customer Success Services (CSS) unit as an Advanced Support Engineer, where you will be the primary technical contact for customers, providing post-sales support, root-cause analysis, and solutions to optimize the stability, performance, and value of Oracle Database and related technologies. Your role will involve addressing complex technical challenges, leading proactive engagements, and ensuring smooth database operations, requiring autonomy, strong communication skills, and deep technical expertise. Key Responsibilities: - Install, configure, administer, and maintain Oracle Database/RAC environments (11g, 12c, 19c), including patching and upgrade...

Greetings from Global Healthcare Billing Partners Private Limited..! Job Title : IT - System Administrator Experience : 1 plus Years Location : Vadodara - Gujarat Job Summary: We are looking for an experienced and proactive IT Senior Executive - System Administrator to join our team. This is a role suitable for candidates with strong expertise in firewall management, software and hardware networking and active directory administration. Key Responsibilities: Manage and monitor firewalls, ensuring network security and compliance with security protocols. Administer and troubleshoot Active directory, DNS,DHCP and Group policy. Provide hands on support for hardware and software installation, conf...

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. . Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Responsibilities Improve the experience of Rockwell s Developers through first class engineering and support of lower en...

As a Computer Hardware Networking Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for computer hardware and networking issues. Your role will involve ensuring the smooth operation of computer systems, networks, and peripherals to meet the organization's requirements. - Troubleshoot and resolve hardware and network issues - Install and configure computer hardware components - Maintain and upgrade computer systems and peripherals - Provide technical support to end-users - Ensure network security and data protection Qualifications Required: - Bachelor's degree in Computer Science or related field - Proven experience in computer hardware a...

Job Responsibilites - Deep understanding of how the internet works and the desire to expand that knowledge. For example: Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP Reverse and forward proxies and the applications of both Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3 Enjoying the adventure of troubleshooting and solving technical problems Understanding why Cloudflare plays an increasingly important role on todays internet Ability to proactively identify and solve problems then build sustainable solutions...

As a support engineer, your role involves identifying hardware and software solutions and providing first-level technical support to customers via phone, email, chat, or in-person. You will diagnose and troubleshoot technical problems related to products or services, guiding customers through step-by-step solutions and providing clear instructions. It is essential to maintain accurate and detailed records of customer interactions and support requests, escalating complex issues to the appropriate technical team or supervisor when necessary. Staying up-to-date with product knowledge and technical advancements is crucial to provide the best support possible. Collaboration with other team member...

Role Summary: We are seeking an experienced L3 GCP Engineer to provide advanced technical support and operational excellence for GCP-based applications and infrastructure. The candidate will be responsible for handling high-priority incidents, conducting deep root cause analysis, automating recurring issues, and ensuring system reliability and performance across GCP services. Key Responsibilities Incident & Problem Management Act as the final escalation point (L3) for all GCP-related incidents and service requests. Troubleshoot and resolve complex technical issues across compute, networking, storage, and application layers. Perform detailed root cause analysis (RCA) and implement preventive ...

Role Overview: You will be working as a Sales and Support Engineer in the Engineering department. Your primary responsibilities will include generating sales leads, closing new orders, following up on order dispatch, managing trade show activities, attending equipment breakdowns, and coordinating with the project team. Key Responsibilities: - Generate sales leads and arrange customer meetings. - Close new orders with sales head involvement. - Follow up on order dispatch and handle spare part orders. - Manage trade show activities and post-show follow-ups. - Attend to equipment breakdowns and coordinate with the project team. Qualifications Required: - B.E/B.Tech in Mechanical Engineering. - ...

Responsibilities : The support engineer supports tech and product teams with investigations into issues around charges, refunds and payouts. The support engineer will: Independently prioritize and manage incoming work and support requests. Analyze issues to identify root causes and track progress in the ticketing system. Keep stakeholders informed and maintain awareness of ongoing issues. They communicate directly with stakeholders, often operational specialists in the Finance department, Software developers and Product managers. They have excellent analytical skills and enjoy the challenge of getting to the root of inconsistencies in financial information that require investigation into mul...

MoEngage is seeking a dedicated Associate Customer Success Manager to join our Customer Success team. In this role, you'll be instrumental in ensuring our customers successfully integrate and adopt our product, becoming their primary point of contact and driving their growth within the MoEngage platform. What You'll Do Onboard customers with integration support and drive product adoption. Act as the point of contact for accounts and be responsible for customer growth. Build relationships with marketing and product team POCs at customer organizations. Provide relevant CRM and mobile marketing automation expertise to customers. Advise clients on the most effective ways to use the MoEngage Plat...

As a Senior Support Escalation Manager within the Customer Service & Support (CSS) organization at Microsoft, your primary role is to manage escalated customer and partner issues effectively. You will be instrumental in improving customer experiences, maintaining relationships with internal and external teams, and accelerating customer issue resolution. This role offers you the opportunity to enhance your problem-solving, collaboration, and relationship management skills while contributing to AI transformation for customers worldwide. **Key Responsibilities:** - Act as the primary contact for account-aligned customers to understand and improve their experiences - Mentor team members and part...

Role-Technology Analyst- Network Managed Services Support Engineer (Level 2) Experience-4+Years Location-Bangalore Education-BE/BTECH Notice Period-0-30 Days Job Description: You provide second level support to all incidents dispatched via the level 1 support. You take full ownership of all tickets and requests assigned and drive all needed activities to get them solved and closed. You deep dive in the troubleshooting activities and identify the root cause of incidents and problems You routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction. You are a driving force in running a proactive service operation on all aspects (inc...

We are looking for a technically strong Azure Support Engineer with proven experience in cloud environments. This role involves managing and supporting Azure infrastructure while ensuring high availability and performance of cloud-based systems.

We are looking for a technically strong Azure Support Engineer with proven experience in cloud environments. This role involves managing and supporting Azure infrastructure while ensuring high availability and performance of cloud-based systems.

We are looking for a technically strong Azure Support Engineer with proven experience in cloud environments. This role involves managing and supporting Azure infrastructure while ensuring high availability and performance of cloud-based systems.

Role & responsibilities System assembling & trouble shooting PC hardware & software Data backup & restore for GLP Trouble shooting of network, firewall routers. Email automation, Trouble shooting of bio metrics, IP camera etc

Opportunity for freshers Field work, visit client locations, Review & basic troubleshooting Good comm and learning attitude required. Must speak Hindi, English and Tamil, Location: Perungudi, Chennai (Work from Office) Male candidates

MyCargoGate is a fast-growing Swiss company providing a cutting-edge digital solution for customs clearance in the e-commerce logistics sector. Our platform supports international operators in streamlining cross-border shipments, ensuring compliance, and improving delivery efficiency. We pride ourselves on a collaborative, innovative, and supportive work environment. Our IT teams are based in Bangalore and Europe, with an operational presence in New Delhi . We are looking for a skilled and motivated Support Agent (Level 1 & 2) to provide high-quality technical support to our internal users, mainly logistics operators, who rely on our platform for their daily operations. You will act as a key...

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to ma...

Certified in epic modules The candidate should have a minimum of 5 years of experience in EPIC Systems.

We are looking for an experienced Support Engineer with strong expertise in Structural Steel works (NDT & Design Review). The role involves providing supervisory services, preparing inspection reports, and assisting site teams with technical support.