2307 Knowledge Management Jobs - Page 18

Educational Requirements Bachelor of Engineering Service Line Infosys Quality Engineering Responsibilities A day in the life of an Infoscion As part of the Infosys testing team, your primary role would be to Develop test plan, prepare effort estimation and schedule for project execution You will prepare test cases, review test case result and anchor defects prevention activities and interface with customers for issue resolution You will ensure effective test execution by reviewing knowledge management activities and adhere to the organizational guidelines and processes Additionally, you will anchor testing requirements, develop test strategy, track, monitor project plans and prepare solution...

Educational Requirements Bachelor of Engineering Service Line Infosys Quality Engineering Responsibilities A day in the life of an Infoscion As part of the Infosys testing team, your primary role would be to Develop test plan, prepare effort estimation and schedule for project execution You will prepare test cases, review test case result and anchor defects prevention activities and interface with customers for issue resolution You will ensure effective test execution by reviewing knowledge management activities and adhere to the organizational guidelines and processes Additionally, you will anchor testing requirements, develop test strategy, track, monitor project plans and prepare solution...

Responsibilities As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create, and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines a...

Job Responsibilities Experience 5-9 years Responsibilities Minimum 5 years of experience working as Business Analyst/ BSA on any one of ITSM, ITOM, SPM, EA(APM) modules in ServiceNow Must have exposure to end to end ITOM(Discovery, Service Mapping, CSDM, Event Management) implementations and well versed with ITOM functionalities. Work with business and IT stakeholders to gather requirements. Familiar won ServiceNow upgrades, Platform performance. Analyze business problems to design and document solutions up front with technical and creative teams During requirements sessions, provide recommendations to streamline and optimize processes and align with the overall Catalog framework. Document f...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applicati...

About The Role Skill required: Network Customers Operations - Customer Service Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? The network, whether physical or virtual, relies on a large staff to keep it running 24x7 and it is that staff which consumes the bulk of operational budgets. Network elements are constantly changing, as are the ways each is deployed. Virtual network functions still require hardware, while routers and base stations require complex software. All of this must be maintained, updated and configured. An operators construction, maintenance, activation and trouble management f...

Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeli...

Managers would be leading multiple projects at any time on process consulting/ internal audit/ risk consulting/ other solutions of GRCS They shall be having team members report to them at a project level Managers have the responsibility of project execution and shall report to a director/partner on every project. They shall be responsible for ensuring project profitability, quality as well as adherence to the agreed project plan Managers shall assist the Partner/Director in managing risks associated with the projects Managers shall be the primary ongoing project level contact for clients The job would require travel to client locations within India and abroad People Related Plays the role of...

Ensuring service solutions are operable, recoverable, and maintainable and are transitioned into production with the minimal disruption Provide technical support for complex technologies and services to ensure their resiliency. Run Internal Change Review to ensure best change practices are in place and follow Mandatory Change Requirements. Manage ITIL Service operation processes including event management, incident management, problem management and upgrades coordination. Drive automation initiatives, be a liaison between team, management, IT service owners and developers. Support team members in removing toil work, introduce improvements to daily, repetitive assignments. Find solutions to i...

Roles and Responsibility Contribute to a project on a given technology or domain, staying updated with developments in that technology or domain. Support the evaluation of the impact of technology on existing technology and systems. Design systems and assess their effectiveness. Work on the impact of changes and modifications to systems. Optimize, validate, and approve technology application to customer products. Guide technical teams through project implementation phases. Perform activities related to maintaining successful knowledge management, including re-use, accuracy, and efficiency. Promote team work, motivate, mentor, and develop subordinates. Provide application production support a...

Educational Requirements Bachelor of Engineering Service Line Edgeverve Products and Platforms Unit Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards...

Min 3+years of experience in knowledge management and LMS administration within BPO CX operations Hands-on experience with LMS platform (Moodle ~ Mandatory) Familiarity with knowledge management tools (e.g., SharePoint, PowerApps) Required Candidate profile Excellent communication and collaboration abilities Good understanding of airline/travel industry workflows Noida location Call Vikas 8527840989 vikasimaginators@gmail.com

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, li...

As a Consultant at the company, your primary responsibility will be to participate in understanding and analyzing customer problems. This will involve gathering data as required and leveraging knowledge from other projects to assist team members in articulating the problem statement, defining the problem, and documenting high-level solutions. Additionally, you will be reviewing proposals prepared by the team, providing guidance, and analyzing solutions to proactively identify risks and scope possibilities. Your role will also include leading a team of consultants to understand existing business processes, analyze client requirements, and conduct fit-gap analysis and process changes. Furtherm...

Role Overview: As an individual contributor, you will work with internal and external stakeholders who will consult you for finding solutions to various business problems related to training, Knowledge Management, and Other Training support. Key Responsibilities: - Plan, design, develop, deliver, and certify trainers on learning principles, facilitation skills & coaching skills. - Deliver Domain Training in Finance and Accounts, including expertise in Record to Report, experience in PTP, and overall understanding of RTR, PTP & OTC. - Additional value - skilled in Communications training and Need-based trainings. - Manage Content by creating Training content. - Act as a Knowlege Manager with ...

Role Overview: Join our dynamic team and drive operational excellence in loan servicing. Leverage your expertise in financial systems to lead and innovate. Be a part of a collaborative environment that values growth and development. Key Responsibilities: - Supervise loan setup and servicing processes. - Monitor team performance and ensure SLA compliance. - Implement strategic objectives aligned with global operations. - Ensure adherence to controls and escalate risks. - Comply with audit and compliance regulations. - Handle complex process queries and provide expertise. - Manage client transitions and system enhancements. - Address process escalations promptly. - Maintain engagement with sta...

As a Project Lead specialized in SAP Master Data Governance, your role will involve overseeing the successful initiation, planning, execution, control, and completion of small or less complex projects related to SAP Master Data Governance. Your key responsibilities will include: - Leading the development, production support, and maintenance activities of SAP Master Data Governance projects. - Ensuring timely completion of timesheets and invoicing processes. - Acting as the primary interface with customers, addressing issues proactively to prevent escalations. - Creating functional and technical specification documents. - Tracking open tickets/incidents in the queue, allocating tickets to res...

Role Overview: As an Infoscion, your primary responsibility will be to interface with clients for quality assurance, issue resolution, and ensuring high customer satisfaction. You will be involved in understanding requirements, creating and reviewing designs, validating architecture, and ensuring high levels of service offerings in the technology domain. Additionally, you will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews, and unit test plan reviews. Your leadership will be crucial in guiding teams towards developing optimized high-quality code deliverables, continual knowledge management, and adherence to organ...

Job Description: You would be part of the Research team, which supports the strategic and tactical needs of global organizations. The team works on industry research, knowledge management, and quick consulting assignments. Key Responsibilities: - Conduct industry research to support strategic decision-making - Manage knowledge resources for the team - Assist in quick consulting assignments as required Qualifications Required: - Bachelor's degree in a related field - Strong research and analytical skills - Excellent communication skills (Note: No additional details of the company are mentioned in the job description.),

Role Overview: As the Principal Learning Content Strategist Customer Experience (CX) at Oracle University, you will play a crucial role in supporting OU products, curating online subscription material aligned with the CX Product Strategy, and contributing to the development and recording of training content. Your responsibilities will include discovering, proposing, designing, and prototyping new teaching methods and content for all audiences within Oracle University for CX educational offerings. Your role will involve driving transformation, innovation, and best practices for Oracle University products and services while ensuring strategic alignment, rollout, and execution of CX related edu...

As an Associate at PwC, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities at this management level include but are not limited to: - Use feedback and reflection to develop self-awareness, personal strengths, and address development areas - Be flexible to work in stretch opportunities/assignments - Demonstrate critical thinking and the ability to bring order to unstructured problems - Conduct Ticket Quality and deliverables review, Status Reporting for the project - Adhere to SLAs, have experience in incident management, change management and problem management - Seek and embrace opportunities that pr...

As a Fundraising and Donor Management professional at Swades, your role is crucial in supporting the organization's ambition to empower 1 million rural Indians. You will be responsible for expanding institutional philanthropic collaborations in India and internationally, including grants, donations, CSR, and aid via multi-lateral agencies. Your efforts will contribute to the growth of over 30 active institutional funding partnerships and support high-growth plans for the organization. Key Responsibilities: - Business Development + Sales Management - Generate leads and develop new B2B partnerships across domestic and international institutions - Own the function and process of lead generation...

As a Knowledge Manager, your role involves designing, developing, and managing programs related to knowledge management. You will be responsible for deploying training communications and awareness programs, as well as identifying ways to enhance the existing knowledge management system. Your duties will include developing new programs and solutions aligned with departmental needs and collaborating with various teams to capture and store new information in the knowledge base. In this position, you will also be tasked with maintaining the knowledge management system or platform, which may include CMS or LMS. Additionally, you will conduct evaluation strategies to measure the effectiveness and ...

As a candidate for this position in the GIS domain, your role will involve managing training, client relationships, and team dynamics. You will be expected to possess skills in Process Training, Client Management, and Team Management. The ideal candidate should be ready to join immediately. Your core responsibilities will include: - Training Management - Client Management - Team Management In addition to these responsibilities, effective communication, emotional intelligence, and decision-making skills will be crucial. Collaboration, leadership, and cultural awareness are also key aspects of the role. You will need to have a strong grasp of project management, compliance, and ethical behavio...

As a Patient Solutions Lead at our company, your primary responsibility will be to lead the strategic expansion and digital transformation of patient programs across Southeast Asia and India MCO. You will elevate the current India-focused program to a broader regional scope, emphasizing digital transformation and the implementation of global tools such as I-care and Saturn. Your key responsibilities will include: - Define and drive the overall PSP strategy in the MCO, aligning it with unmet needs and Sanofi priorities - Lead the digital transformation of existing manual PSP processes to fully digital solutions - Drive the adoption of global tools such as I-care and Saturn across the region -...