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Knowledge Management Associate

Knowledge Management Associate

Indus Valley Partners

1 - 4 years

5 - 8 Lacs

Noida

Posted:6 hours ago| Platform:

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Skills Required

km secondary research confluence jirazendesk business analysis google drive knowledge management content management

Work Mode

Work from Office

Job Type

Full Time

Job Description

? KM Process Ownership: Assist in embedding KM practices into the project lifecycle by working closely with PMO, Product, Support and Consulting teams ? Repository Management: Maintain and update internal knowledge repositories across verticals Consulting, Managed Services, Implementation, and Support ? Documentation Coordination: Work with business teams to build processes that ensure timely creation, standardization, and structuring of project documentation (e-g , specs, SOPs, playbooks, troubleshooting guides) ? KM SPoC Support: Act as a liaison with Project KM SPOCs to track document readiness and sign-off across the project lifecycle ? Content Structuring: Support creation and ongoing maintenance of document templates, checklists, and guidance materials for internal and client-facing use ? Process Mapping & Gap Analysis: Analyze existing documentation processes, identify gaps, and recommend improvements ? Cross-Team Collaboration: Collaborate with business analysts, product owners, and support leads to capture reusable knowledge from projects and client engagements ? KM Adoption & Training: Assist in internal awareness initiatives, training programs, and engagement drives to promote KM practices ? Data & Metrics: Design, track and report documentation health and KM metrics to senior stakeholders ? Tool Integration: Support knowledge integration with tools like Google Drive, Jira, Confluence, and Zendesk, working closely with IT as needed

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Indus Valley Partners

www.ivp.in

Financial Services

New York NY

501-1000 Employees

47 Jobs

Key People

Indranil Ghosh

Managing Director
Sapna Datt

Chief Operating Officer
Karthik Muralidharan

Vice President

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Knowledge Management Associate

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Knowledge Management Associate

Experience & Salary

Skills Required

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