1689 Knowledge Management Jobs - Page 20

The Business Interlock Associate Manager position at Accenture requires candidates with a minimum qualification of Any Graduation and 10 to 14 years of experience. Accenture is a global professional services company known for its expertise in digital, cloud, and security solutions. With a workforce of 699,000 professionals across more than 120 countries, Accenture offers a wide range of services in Strategy and Consulting, Technology, and Operations. As a Business Interlock Associate Manager, your role involves improving workforce performance, boosting business agility, increasing revenue, and reducing costs through talent development processes. This includes conducting Training Needs Analys...

The Associate Principal / Senior Consultant position in the Strategic Engagements Group focuses on solutions, consulting, and business development. As a valuable member of the core team, you will play a key role in consulting engagements for customers and contribute to establishing the strategic solution development infrastructure within the organization. Your primary location will be in Hyderabad or work remotely. **Roles & Responsibilities:** - Participate in strategic consulting projects, overseeing the creation, review, and sign-off of project deliverables. - Analyze customer data to draw insights and provide recommendations. - Collaborate with customers to comprehend business drivers, d...

In this vital role, you will serve as the second line of support, after AI-assisted self-service, for Amgen staff. You will assist with issues related to Travel, Expense, and other corporate services. This position is critical for ensuring that staff can quickly and effectively resolve administrative issues, allowing them to focus on supporting patients. The ideal candidate will have experience in a customer-facing role and a strong customer service mindset. Roles & Responsibilities Customer Support: Handle incoming queries via ServiceNow related to corporate services. You will troubleshoot issues related to Travel, Expense, and general corporate services operations. Issue Resolution & Escal...

Participate in implementation of ServiceNow HRSD specializing in HR Case and Knowledge Management Participate in compiling and prioritizing enhancements and defect resolutions to applications, implementing changes Conduct technical software testing and debug systems and software applications, as needed Perform standard and moderately complex configuration of ServiceNow HRSD Analyze business requirements and prepare detailed technical specifications Provides input into the strategy and technical planning of system/application technology in accordance with internal and external software compliance standards Independently solve moderately complex issues with minimal supervision, while escalatin...

Participate in implementation of ServiceNow HRSD specializing in HR Case and Knowledge Management Participate in compiling and prioritizing enhancements and defect resolutions to applications, implementing changes Conduct technical software testing and debug systems and software applications, as needed Perform standard and moderately complex configuration of ServiceNow HRSD Analyze business requirements and prepare detailed technical specifications Provides input into the strategy and technical planning of system/application technology in accordance with internal and external software compliance standards Independently solve moderately complex issues with minimal supervision, while escalatin...

You should have a minimum of 15 years of experience in SAP transformation, development, and AMS projects, including at least 3 End-to-End implementation projects. Your Business Process Knowledge should cover topics such as Quality Planning, Quality inspection, Quality Control, Quality certificates, Quality Notifications, Stability Studies, Batch Management, etc. It is essential to have experience in integrating SAP QM with External systems like MES, Trackwise, LIMS, Labware, Lab Vantage, and other SAP modules, GXP, and SOX requirements. As a Solution Architect, you should have experience in global scale programs, including Business Blue Printing, Design, Prototyping, Functional Analysis, Con...

You will be working as a Desktop Engineering WSUS in Mumbai/Pune with a hybrid work mode. As a professional with 8+ years of experience, you will be hired on a contract-to-hire basis with an immediate joining requirement. Your primary responsibility will be to learn and understand the customer-designed ITSM processes, including Incident, Problem, Change, Knowledge, and Request Management. You will be expected to have a strong hands-on experience in installing and configuring WSUS in an AD environment. Additionally, you will be responsible for patching Wintel servers using WSUS servers. You will play a crucial role in conducting end-to-end ServiceNow testing of transformed Customer ITSM proce...

You will be responsible for managing and creating PowerBi Dashboards, generating Server Utilization Reports regularly, and maintaining server status in the master list. You should have a good understanding of Virtualization/Citrix Environment and Farms. Additionally, you will need to establish priorities, handle multiple assignments concurrently in a fast-paced work environment, and possess knowledge in Ticket Management and Change Management. Your role will involve gathering data, converting it into reports and dashboards, handling Azure and on-prem Brokered VDIs, and managing the Citrix Environment end-to-end. You will be accountable for Capacity Management for Citrix servers, Change Manag...

As a Technical Support Specialist, you will be responsible for providing expert-level technical support and troubleshooting to customers and internal users. You will use various communication channels such as phone, email, chat, and remote desktop tools to address issues related to the System. Your role will involve diagnosing and resolving complex technical problems within the electrical and electronics domain, including software bugs, configuration issues, data integrity problems, and performance bottlenecks. You will analyze circuit schematics, board layouts, system architectures, and relevant data to identify the root causes of application failures or unexpected behavior. By replicating ...

As an experienced professional in SAP, you will be responsible for independently handling large implementation projects with a focus on Production Planning & Quality Management processes. Leading a team assigned to you in a functional capacity, you will add value to the project and ensure the final deliverables meet the client's expectations. Your role will involve active participation in the preparation, conception, realization, and Go Live phases of customer implementation projects. You should demonstrate proficiency in planning, running, and managing blueprint workshops and meetings with both internal and external clients. Additionally, you will be accountable for defining project scopes,...

As a Technical Project Manager at gTech Ads, you will have the opportunity to work with customers of all sizes, providing them with support, media, and technical services related to our Ad products stack. Your role will involve guiding customers on optimizing their use of our products, setting up accounts, implementing ad campaigns, and offering media solutions for their business and marketing needs. Additionally, you will be responsible for providing complex technical and measurement solutions, along with consultative support for our large customers. In this role, you will collaborate with Sales, Product, and Engineering teams within Google to develop better solutions, tools, and services t...

As a Strategic Engagement Executive, you will play a crucial role in managing opportunities and driving business growth. Your responsibilities will include reviewing and ensuring alignment of proposal responses with client objectives, setting presales standards and guidelines, and managing pursuit calendars. You will be responsible for establishing bid teams, ensuring compliance with bid management processes, and assisting in business process mapping. In addition, you will be involved in solution design and articulation, reviewing the presence of differentiated solutions, and facilitating discussions on winning themes and competitor analysis. You will act as a subject matter expert within th...

As an experienced Procurement Analyst in the Sourcing & Procurement Department, you will have a pivotal role in our dynamic team. Your responsibilities will include tracking savings, developing scorecards and dashboards to evaluate supplier performance, conducting sourcing scenario analytics, and contributing to the creation of negotiation strategies based on data insights. You will be instrumental in managing spend across various categories, monitoring spend trends over time, conducting root cause analysis for spend discrepancies, and ensuring compliance with procurement policies. This is a new position within a growing department where you will lead the design and implementation of process...

Role & responsibilities Making representation to CBDT / Finance Ministry. Keeping abreast with the development in international tax sphere viz., BEPS Pillar 1 and Pillar 2, etc. Identifying the updates (viz., Circulars, Notification, judicial pronouncements etc) on which Tax Alerts should be prepared; Monthly Newsletter capturing key updates during the month; Union Budget analysis; Firms Thought Leadership on various topics; Firms Position papers on key contentious issues; Giving technical inputs to the client team on the deliverables; Providing views on the issues referred by the Client Team; Submission of case studies for International Tax Review Ranking and Awards; Managing Tax database a...

Position : Servicenow Location : Bangalore Experience: 3yrs 8yrs Notice : Immediate Responsibilities : The ServiceNow Developer is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support/development. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Strong exp...

You have over 5 years of experience and will be working in a hybrid work mode with shifts from 9 AM to 6 PM. As a ServiceNow ITSM and Integration Specialist, your role involves identifying, designing, and delivering larger or more complex architectures, strategies, and specific solutions through the ServiceNow platform. Your responsibilities include having in-depth knowledge of the ServiceNow Platform, technology, development, integration, and modules to design, develop, implement, and test modules within agreed timelines, budget, costs, quality, and development standards. You should have hands-on ITSM process implementation experience on modules such as Incident Management, Problem Manageme...

The role you will be taking on involves managing the delivery of a project, focusing on operations and delivery governance to ensure the optimal supply chain of talent for customer satisfaction and cost efficiency. With a minimum of 12+ years of experience, you will be responsible for executing projects successfully within scope, on time, and within budget. Specifically, you should have at least 8+ years of experience in overseeing large-scale Digital projects, with a minimum of 4 years leading ServiceNow programs and hands-on experience in architecting ServiceNow solutions. Your expertise in end-to-end SDLC and setting up ServiceNow infrastructure will be crucial for this role. You will be ...

You are a SAP Project Manager Professional with over 12 years of experience in SAP, SAP Project Management, and SAP S/4 HANA E2E & Roll-Out projects. Your expertise includes working with functional modules such as SAP FI/LE-MM, SAP WM, SD, PP-QM, etc. You have a strong background in Transition Management, Enhancement/Small Project implementation using Agile Methodology. As a SAP Project Manager Professional, you will be responsible for various phases of the Project Life Cycle, including Requirement gathering, System Design, Configuration, Customization, Integration and Testing, Production Cutover, and Support. You will be tasked with establishing processes, optimizing resource utilization, m...

As a valued member of the Infosys delivery team, your main responsibility will be to collaborate with clients to resolve quality assurance issues and ensure utmost customer satisfaction. Your role will involve comprehending requirements, designing and reviewing solutions, validating architecture, and delivering top-notch service offerings to clients in the technology sector. Additionally, you will play a crucial role in project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews. Guiding and leading your team towards developing high-quality code deliverables, fostering continual knowledge management, and adhering to organizational guidelines and p...

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources levera...

As the People & Culture Manager at IKEA, your main responsibility will be to execute operational P&C activities at the unit level in collaboration with other LOS Specialists. You will play a key role in ensuring an excellent co-worker experience by delivering learning activities, managing local employer communication activities, and overseeing on- and off-boarding processes. Your focus will be on supporting the development of local business competence and performance through setting and working on relevant P&C goals. Your role will also involve securing engagement and retention by understanding the needs of co-workers and identifying areas for improvement. You will be responsible for managin...

The role of Senior Product Manager - Digital Transformation Strategy-Customer Experience in the CX Department is critical to enhancing customer satisfaction by strategically addressing service peaks and streamlining self-service channels. Collaborating with cross-functional teams, you will drive the adoption of digital channels and proactively manage customer communications to reduce complaints, improve self-service efficacy, and contribute to knowledge management. Your responsibilities will include identifying current peaks and developing holistic solutions to address them by reducing call volumes, complaints, average handling time, and increasing service levels and Straight Through Process...

As a Client Support employee, you will be responsible for participating in engagements and compliances related to Indirect taxation, primarily focusing on Goods and Services Tax (GST) and Customs. Your key tasks will include the complete execution of assigned engagements, such as preparation, assistance with return filing, and report generation. It is crucial to be well-versed in the firm's offerings, establish internal networks to comprehend service line offerings, and identify potential opportunities for the team. Additionally, you will need to demonstrate proficiency in understanding basic technical issues while reviewing data and promptly notifying the team of any discrepancies or additi...

The opportunity As a UX Research Coordinator at FICO, you will collaborate closely with UX researchers, product designers, and cross-functional partners to facilitate and operationalize user research initiatives. Your role is crucial in expanding our research practice, improving participant recruitment processes, streamlining logistics, and enabling our researchers to concentrate on understanding our users. If you are organized, resourceful, and enthusiastic about research in high-impact enterprise technology, we are excited to receive your application. What you'll contribute You will be responsible for coordinating end-to-end logistics for user research studies, including usability testing,...

As a ServiceNow Expert specializing in the Employee Center Pro (ECP) module, you will be a valuable addition to our team by leveraging your functional understanding, technical development, and business analysis skills. Your primary responsibility will involve enhancing the Employee Center Pro experience for our client and their end-users. Your role will entail engaging with various cross-functional teams such as HR and IT to grasp business needs and translate them into functional requirements. You will conduct workshops, discovery sessions, and stakeholder interviews to refine use cases, develop user stories, acceptance criteria, and process flows to guide development efforts. Additionally, ...