2307 Knowledge Management Jobs - Page 17

As an Infoscion, your primary role will involve interfacing with clients for quality assurance issue resolution and ensuring high customer satisfaction. You will be responsible for understanding requirements, creating and reviewing designs, validating architecture, and ensuring high levels of service offerings to clients in the technology domain. Your day-to-day tasks will include participating in project estimation, providing inputs for solution delivery, conducting technical risk planning, performing code reviews, and unit test plan reviews. Additionally, you will be leading and guiding your teams towards developing optimized high-quality code deliverables, continual knowledge management, ...

Job description: Experience: 10+ years Delivery Location: Off-site, remote work allowed (100% remote). Resource Request: 1 Service Delivery Specialist (Mid-level). Company Description Our business idea is fashion & quality at the best price in a sustainable way. To be on top of our game, we are now looking for a Service Delivery Specialist who will be an integral part connected to all our internal product teams to help improve and develop our operations. We are in the Application Operations area under Application Support & Support services and part of Global Tech Services. At the heart of our mission, we strive to empower our stakeholders by delivering steadfast, scalable, and cost-efficient...

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia se...

Responsibilities: * Collaborate with HR on service delivery projects * Assist with case management & knowledge sharing * Contribute to ITIL processes improvement initiatives

As a UX Research Coordinator at FICO, you will play a crucial role in supporting and operationalizing user research initiatives. Your responsibilities will include coordinating logistics for various research studies, building relationships with research participants and internal user communities, maintaining research operations toolkit, managing participant incentives and logistics, supporting UX Researchers in various tasks, compiling necessary documents for research, tracking research insights, improving internal documentation, and assisting in growing participant panels globally. **Key Responsibilities:** - Coordinate end-to-end logistics for user research studies, including usability tes...

As a Curriculum Development Consultant at Shri Educare Limited, your role will involve initiating, developing, and implementing curriculum for the Middle School International Program. Your primary focus will be on researching, developing, and documenting curriculum for various projects, ensuring alignment with quality standards, enriching the curriculum for SEL schools, and conducting training programs for staff. Your responsibilities will include: - Research, development, and documentation of curriculum for various projects - Coordinating with quality checking resources to ensure curriculum alignment - Enriching the DP/Middle School curriculum for SEL and developing workbooks - Conducting t...

About The Job Role Bid Management of Large and Strategic Deals for Sales Support special initiatives Dimensions of the Role: those are working with members of Pursuit team, solution teams (functional experts, finance team etc.) Experience and technical competencies: Work closely with Sales Team to provide presales and bid management support. Bid Planning - Prepare a sound plan for the pursuit and ensure that the bid is run in line with bid plan and drive it to closure on time. Issue resolution among the stake holders. Ensure the proposal components are all integrated and all aspects of the RFP/RFI. Requirements are fulfilled in the proposal. Prepare bid budget and manage the bid in accordanc...

About The Job Role Bid Management of Large and Strategic Deals for Sales Support special initiatives Dimensions of the Role: those are working with members of Pursuit team, solution teams (functional experts, finance team etc.) Experience and technical competencies: Work closely with Sales Team to provide presales and bid management support. Bid Planning - Prepare a sound plan for the pursuit and ensure that the bid is run in line with bid plan and drive it to closure on time. Issue resolution among the stake holders. Ensure the proposal components are all integrated and all aspects of the RFP/RFI. Requirements are fulfilled in the proposal. Prepare bid budget and manage the bid in accordanc...

As a ServiceNow Developer, you will be responsible for the following: - Working on ITSM using ServiceNow, with a proven track record in ServiceNow administration, especially on ITSM instance. - Understanding customer requirements and efficiently working on requests. - Implementing ServiceNow ITSM modules such as Incident Management, Problem Management, Configuration Management, Change Management, and Knowledge Management. - Managing workflows of medium to complex nature. - Handling Instance Upgrades and Patches for multiple customers. - Utilizing scripting language like JavaScript effectively. - Working with relational databases and having a good understanding of Database Technologies (MySQL...

As a ServiceNow Specialist, your role will involve implementing, designing, and delivering ServiceNow IT Service Management (ITSM) solutions with a focus on Infrastructure and Application Development. Your responsibilities will include: - Implementing, configuring, and customizing ServiceNow ITSM modules such as Incident, Problem, Change, Knowledge Management, Service Catalog, and Service Portal. - Collaborating with clients to understand their business needs and providing tailored ITSM solutions. - Supporting integrations between ServiceNow ITSM and third-party systems like CRM and financial applications. - Working closely with cross-functional teams including development, testing, and proj...

As a Cost & Contracts Manager in India, you will play a crucial role in driving efficiency, cost management, and contract excellence across large-scale projects. Your main responsibilities will include: - Developing & implementing procurement strategies such as RFPs, LOAs, CSAs, and Contracts - Managing cost plans from concept design to execution - Overseeing variations, claims & contractual resolutions - Ensuring compliance & timely approvals - Capturing knowledge & best practices to strengthen the business To be successful in this role, we are looking for candidates with the following qualifications: - Degree in Quantity Surveying / Building / related field - Minimum of 7 years" experience...

Responsibilities Position Purpose: Plan, Manage and deliver the project as per contractual agreement. Essential Functions % of Time Spent Delivery Management Planning and estimation, scheduling, task allocation, monitoring & control, reviews Provide domain and technical leadership, Knowledge Management Relationship Management and Partner Satisfaction 40 Process improvement & adherence Establish and continually improve project management and execution processes including Risk Management, communication,, defect management & prevention Status reporting, metrics generation & analysis 30 People Management Staffing, onboarding, Skill building, Back-up Planning Employee Satisfaction Mentoring team ...

Supply Chain Manager 15-17+ yrs of exp in BPO Upto: 35-37 LPA(basis on last CTC) Hands-on exp in working on Any of Planning, Order management & logistics, Stakeholders Management, Strong negotiation & analytical Karishma.imaginators@gmail.com Required Candidate profile Customer/Client facing exp & shipping or oil gas industry is a must Transformation initiatives, UAT & Change management, Transformation initiatives Immediate Joiner OR Max 30 Days

Supply Chain Manager AVP 14+ yrs of exp in BPO environment Upto: 40LPA Hands-on exp in working on Any of Planning,Order management & logistics processes, Stakeholders Management,Strong negotiation & analytical skills mansikohliimaginator@gmail.com Required Candidate profile Proven track record with Customer/Client facing exp is a must Knowledge Management,Transformation initiatives,UAT & Change management, Transformation initiatives Immediate Joiner OR Max 30 Days

Role & responsibilities Ensuring that a single enterprise service knowledge Management system (SKMS) is created and is updated as work is performed or as information is discovered. The examples of information types include Known Errors, Troubleshooting procedures, Workarounds for Incidents / Problems, FAQs, Manuals, System Changes and updates, etc. Training the personnel to populate and maintain content of the SKMS related to their services in terms of the processes to upload/access/review the content, content standards, and tool functionality, etc. Designing a workflow to review SKMS content and ensuring information in the SKMS is maintained, accurate and relevant. Encouraging the support t...

We are seeking a seasoned SAP CoE Lead with strong technical and functional expertise to drive SAP strategy, architecture, and operational excellence. In this role, you will lead SAP governance, optimize processes, manage programs, and ensure maximum value from our SAP landscape while providing hands-on technical guidance and driving innovation. What Were Looking For: 8+ years of SAP experience, including program/project and CoE leadership. Strong hands-on expertise in SAP S/4HANA, BTP, and hybrid landscapes. Experience with SAP ABAP development. Knowledge of SAP SAC, BW, Datasphere, and ODS for backend data management and analytics. Proven experience in process optimization, automation, and...

As a Technical Support Knowledge Base Engineer at Robro Systems, your primary responsibility will be to build and maintain a centralized repository of product knowledge. You will play a crucial role in capturing technical learnings, creating support content, and ensuring easy access to accurate troubleshooting information for both internal teams and customers. Key Responsibilities: - Create and maintain a structured knowledge base comprising technical issues, resolutions, FAQs, and best practices. - Document product features, known issues, troubleshooting steps, and update logs. - Collaborate closely with application engineers, developers, and QA teams to gather technical inputs. - Translate...

You will be joining JK Jajoo Ventures, a company with a rich history of over 40 years focusing on innovation, trust, and excellence in various sectors like packaging, logistics, real estate, IT, and wealth management. The company is committed to delivering exceptional value, ensuring customer delight, and maintaining high compliance standards. With BKJ Airports, the airport ground handling vertical, the aim is to set industry standards and service quality high. The ethos of the company is centered around providing outstanding service to customers, as reflected in the motto: "Give your customer so much service that they feel guilty even about doing business with someone else." Additionally, t...

As an industry-leading transportation management solution, TMS enables centralized visibility, routing & optimization, process & information, and vendor cost management for transportation operations. PepsiCo's gTMS is deployed to 4 separate instances supporting each sector (LATAM, Europe, AMESA, APAC), optimizing approximately 80% of total global primary transportation spend. As the TMS Product lead, your key responsibilities will include: - Acting as the primary TMS solution lead, super user, and business expert - Leading system governance and vendor management activities with the Blue Yonder vendor - Leading new deployment and sustain activities Your responsibilities will also involve: - P...

As a Senior Associate - IT Audit at Grant Thornton, you will be part of a collaborative, entrepreneurial, and dynamic global organization. Grant Thornton LLP is the U.S. member firm of Grant Thornton International Ltd., known for its independent audit, tax, and advisory services across 135 countries. GT INDUS, the in-house center for GT US in Bangalore, offers a transparent, competitive, and excellence-driven work environment. **Key Responsibilities:** - Prior experience in IT Audit (ITGC/GITC/SOC report, testing) from a client-facing or offshore role - Knowledge of ITGC domains - Proficiency in Excel macros, Microsoft Office, Visual Basic, and audit automation tools development - Experience...

Overview Jhpiego, a global leader in public health, is dedicated to saving lives, improving health, and transforming futures through innovative health solutions. By collaborating with governments, health experts, and communities, we build sustainable health systems that ensure a healthier future for women and families. Whether providing life-saving care during childbirth or training midwives to support newborns, we are revolutionizing healthcare delivery, particularly for the world's most vulnerable populations. In India, Jhpiego partners with national and state governments across various states, providing technical assistance in family planning, maternal and child health, human resources fo...

Company: Marsh Description: We are seeking a talented individual to join our Content Management team at Marsh McLennan. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Specialist - Knowledge Management Content Management is a key service offering provided by Knowledge Services to global Marsh McLennan businesses and the Pacific IMPACT Practice is currently seeking a senior Proposal Specialist for the Corporate and Commercial segment to ensure our proposals are competitive, compelling and aligned with the client/prospects objectives. We will count on you to: Develop, manage and maintain content for requests f...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology (Integrated) Service Line Digital Experience Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide y...

Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence t...

Responsibilities A day in the life of an Infoscion As part of the Infosys testing team, your primary role would be to Develop test plan, prepare effort estimation and schedule for project execution You will prepare test cases, review test case result and anchor defects prevention activities and interface with customers for issue resolution You will ensure effective test execution by reviewing knowledge management activities and adhere to the organizational guidelines and processes Additionally, you will anchor testing requirements, develop test strategy, track, monitor project plans and prepare solution delivery of projects along with reviewing of test plans, test cases and test scripts You ...