1696 Knowledge Management Jobs - Page 21

As a valued member of the Infosys delivery team, your main responsibility will be to collaborate with clients to resolve quality assurance issues and ensure utmost customer satisfaction. Your role will involve comprehending requirements, designing and reviewing solutions, validating architecture, and delivering top-notch service offerings to clients in the technology sector. Additionally, you will play a crucial role in project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews. Guiding and leading your team towards developing high-quality code deliverables, fostering continual knowledge management, and adhering to organizational guidelines and p...

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources levera...

As the People & Culture Manager at IKEA, your main responsibility will be to execute operational P&C activities at the unit level in collaboration with other LOS Specialists. You will play a key role in ensuring an excellent co-worker experience by delivering learning activities, managing local employer communication activities, and overseeing on- and off-boarding processes. Your focus will be on supporting the development of local business competence and performance through setting and working on relevant P&C goals. Your role will also involve securing engagement and retention by understanding the needs of co-workers and identifying areas for improvement. You will be responsible for managin...

The role of Senior Product Manager - Digital Transformation Strategy-Customer Experience in the CX Department is critical to enhancing customer satisfaction by strategically addressing service peaks and streamlining self-service channels. Collaborating with cross-functional teams, you will drive the adoption of digital channels and proactively manage customer communications to reduce complaints, improve self-service efficacy, and contribute to knowledge management. Your responsibilities will include identifying current peaks and developing holistic solutions to address them by reducing call volumes, complaints, average handling time, and increasing service levels and Straight Through Process...

As a Client Support employee, you will be responsible for participating in engagements and compliances related to Indirect taxation, primarily focusing on Goods and Services Tax (GST) and Customs. Your key tasks will include the complete execution of assigned engagements, such as preparation, assistance with return filing, and report generation. It is crucial to be well-versed in the firm's offerings, establish internal networks to comprehend service line offerings, and identify potential opportunities for the team. Additionally, you will need to demonstrate proficiency in understanding basic technical issues while reviewing data and promptly notifying the team of any discrepancies or additi...

The opportunity As a UX Research Coordinator at FICO, you will collaborate closely with UX researchers, product designers, and cross-functional partners to facilitate and operationalize user research initiatives. Your role is crucial in expanding our research practice, improving participant recruitment processes, streamlining logistics, and enabling our researchers to concentrate on understanding our users. If you are organized, resourceful, and enthusiastic about research in high-impact enterprise technology, we are excited to receive your application. What you'll contribute You will be responsible for coordinating end-to-end logistics for user research studies, including usability testing,...

As a ServiceNow Expert specializing in the Employee Center Pro (ECP) module, you will be a valuable addition to our team by leveraging your functional understanding, technical development, and business analysis skills. Your primary responsibility will involve enhancing the Employee Center Pro experience for our client and their end-users. Your role will entail engaging with various cross-functional teams such as HR and IT to grasp business needs and translate them into functional requirements. You will conduct workshops, discovery sessions, and stakeholder interviews to refine use cases, develop user stories, acceptance criteria, and process flows to guide development efforts. Additionally, ...

Your responsibilities will include leading workstreams/projects on commercial due diligence engagements and other strategy consulting engagements, such as operational due diligence, value creation, business plan reviews, growth strategy, and performance transformation. You will be responsible for designing and executing commercial analysis, including market analysis, market sizing, business model analysis, competitive benchmarking, survey analysis, and strategic rationale and fit. Your role will involve carrying out high-quality research, interviews, and data analysis to help clients assess the impact of changes in market dynamics on their organizations. Additionally, you will be involved in...

You will be a part of B S R & Co. LLP, a member of the B S R & Affiliates network of firms registered with the Institute of Chartered Accountants of India. With a presence in 14 cities in India and boasting over 120 partners and a professional team of over 5,000 individuals, the firm specializes in audit, other assurance, and taxation services. B S R & Co LLP serves a diverse client base consisting of Indian businesses, multinationals, and listed companies across various industry sectors. The firm is committed to maintaining high standards of audit quality, enhancing the experience of its employees, and embracing advanced technologies. Your responsibilities will include ensuring adherence to...

Genpact is a global professional services and solutions firm, with over 125,000 employees in 30+ countries driven by curiosity, agility, and a desire to create value for clients. The company serves leading enterprises, including the Fortune Global 500, with expertise in digital operations, data, technology, and AI. Genpact is inviting applications for the position of Director - Insurance Technology Risk & Compliance Expert in Enterprise Risk Consulting. In this role, you will utilize your domain knowledge of the insurance industry, familiarity with technology platforms, and expertise in compliance and regulations in the US and Europe to enhance the ERC Insurance practice. Your responsibiliti...

Location - Prabhadevi, Mumbai Job Description 8+ years of experience in IT service delivery, with at least 3 years in an SDM role . Strong knowledge of ITIL framework and service management best practices. Hands-on experience in managing EUS operations, including desktop support, remote support, and service desk functions. Excellent stakeholder management, communication, and leadership skills. Experience working in an IT-managed services or outsourcing environment. Ability to handle high-pressure situations and manage escalations effectively. Strong analytical and problem-solving skills with a focus on continuous improvement. Travel may be required based on business needs. Flexibility to wor...

A technical writer will be in the process of creating, sharing, using and managing the product knowledge and information of an organization. It refers to a multidisciplinary approach to achieving organizational objectives by making the best use of knowledge. Key Roles and Responsibilities: Work closely with Engineering teams to create and maintain documents for products. Develop a comprehensive framework for acquiring, retaining & imparting the domain knowledge, relevant to the products. Lead the design, acquisition, implementation and continuous refinement of domain knowledge, processes and key documents and the strategies to transform key information and intellectual capital, into value. D...

You will be responsible for leading complex OpenText implementation projects with a strong focus on meeting client requirements. Your role will involve analyzing customer business needs and objectives to develop technical solutions. You will be required to create detailed Functional and Technical Design documentation and validate the design of existing systems. As a Product Lead, you will be involved in the overall solution and system design, including application and solution architecture. You will also interface with customers and partners, as well as work on customer-facing proposals. Collaboration with the OpenText Project Manager is essential for successful implementation of OpenText pr...

As an Infoscion, your main responsibility will be to interact with clients to ensure quality assurance, resolve issues, and maintain high levels of customer satisfaction. You will be involved in understanding requirements, designing, validating architecture, and delivering service offerings in the technology domain. Project estimation, solution delivery inputs, technical risk planning, code reviews, and unit test plan reviews will also be part of your tasks. Your role will involve leading and guiding teams to develop high-quality code deliverables, ensuring knowledge management, and adhering to organizational guidelines and processes. You will play a crucial role in building efficient progra...

The Loan Servicing Supervisor - Team Leader plays a pivotal role within the Loans group, making it an essential part of the team and a key position designed to deliver on specific tasks and requirements. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of financial services. Joining this dynamic and collaborative environment will allow you to play a crucial role in the team's success. Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes such as Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconcilia...

As a Junior Operational Enablement Manager at Computacenter's FLS Team, you will have the exciting opportunity to bring your expertise to deliver high-quality services globally. Working alongside talented individuals, you will play a key role in supporting new business initiatives, projects, service extensions, migration, and change projects. Your responsibilities will include leading minor In Life Changes affecting GSC RUN teams, participating in process workshops, ensuring customer satisfaction through proactive behavior, and maintaining strong internal and external relationships. You will be expected to update project documentation, plan and coordinate requirements to meet project deadlin...

Bain & Company is a global consultancy that helps ambitious change makers define the future. With offices in 37 countries, we work alongside clients to achieve extraordinary results, outperform the competition, and redefine industries. Our commitment to investing in pro bono services brings talent, expertise, and insight to organizations addressing urgent challenges. Since 1973, we have measured success by our clients" success, maintaining the highest level of client advocacy in the industry. Join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team. The global PPK group helps identify, create, and leverage Bain's content and expertise. As an Associat...

As a ServiceNow HRSD Specialist, you will leverage your 5+ years of experience in ServiceNow HRSD products, focusing on modules like Case and Knowledge Management, Employee Center Pro, Employee Journeys, and Integrations. Your expertise will be instrumental in delivering scalable global enterprise HR solutions. You will play a key role in understanding how ServiceNow HRSD integrates with other Enterprise Solutions such as Workday, SAP, and SilkRoad to enhance the overall Employee Experience. In this role, you will be responsible for evaluating solution options using ServiceNow to address business challenges. Your ability to align technology with business strategy through proactive collaborat...

As a Project Manager at SAP Solution Delivery Centre (SDC), you will be responsible for overseeing projects initiated by the SAP Market Units (MU) across various countries. Your main duties will involve project planning, tracking, and management, including the identification of key resources and ensuring governance to achieve project objectives. You will lead cross-functional teams to deliver project outputs within specified timeframes, budget constraints, and quality standards. Moreover, you will be accountable for enforcing project management methodology practices, providing team coaching, evaluating team performance, and promoting knowledge management by sharing lessons learned. Your role...

As a Subject Matter Expert in Management/Healthcare, you will be responsible for delivering high-quality academic content, including academic papers, essays, research proposals, dissertations, and literature reviews, adhering to specified guidelines and citation styles such as APA, MLA, and Chicago. It is essential to ensure the content is free of plagiarism and grammatically accurate. Proofreading the work meticulously is part of your responsibilities. Your role will require a solid conceptual understanding and the ability to write on various subjects like HR, Marketing, Case studies, Supply Chain Management, Sustainability, Knowledge Management, Healthcare, Nursing, Early Childhood, and Ps...

You are a ServiceNow ATF Tester with 5+ years of experience, specializing in ServiceNow ATF. Your role involves testing various modules within ServiceNow such as Change, Incident, Knowledge, Problem, CMDB, and Integrations. You are responsible for keeping management updated on progress and reporting issues. In this role, you will have experience in testing Service Catalog Integration Hub and Flow Designer, as well as general integration. You should possess knowledge of workflows in ITSM modules like Incident, Change, Problem, Service Catalogue, IT Asset Management, and CMDB. Your experience includes test automation using ATF, along with designing test cases, planning tests, and developing te...

Are you ready to dive into the world of business insights and industry-shaping ideas At Knowledge Ridge, we're all about unlocking expert knowledge to drive big decisions. As a Research Associate, you'll connect with top professionals across the globeincluding leading innovators, technologists, top business leaders, policymakers, industry disruptors, and academicshelping our clients gain the edge they need. Your mission is to find and engage the brightest minds, understand market movements, and fuel innovation with expert insights. If you thrive in fast-paced environments and have a passion for connecting the dots in the business world, this role is made for you! What You'll Do: - Scout and ...

The Loan Servicing Supervisor - Team Leader is a pivotal role within our Loans group, designed to deliver on specific tasks and requirements, making it an essential part of the team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. You will be responsible for monitoring the team daily to ensure all SLAs are met and escalating exceptions immediately for resolution. Supervising processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation will be part of...

You are looking for a Senior Copywriter (Group Head) to join Moksha in Gurgaon with 6-7 years of experience. The salary offered is up to 10-12 Lacs per annum. As a Senior Copywriter, your responsibilities will include developing the perfect, strategic brand voice for multiple clients across various channels, planning monthly editorial calendars, and writing content marketing copy. You will collaborate with creative and strategy teams on concept development for ongoing and seasonal campaigns, creating persuasive messages and compelling stories that foster brand loyalty among consumers. Additionally, you will be expected to participate in brainstorms and contribute innovative ideas in line wit...

You will be joining the Large Account Commercial Lines department at Prudent Insurance Brokers Private Limited in Gurugram. As an experienced professional with 8-10 years in Placement/Client Servicing in the General Insurance/Insurance Brokers industry, you will be responsible for arranging and negotiating Quotes with Underwriters. Your role will also involve analyzing quotes and preparing a comparative analysis for the Commercial Lines Retention team. It is essential to stay updated on market changes, new products, and covers to understand their impact on premiums. In addition to your primary responsibilities, you will be expected to input all business entries into SAIBA, ensure internal pr...