Key Accounts Manager

Shadowfax Technologies

2 - 7 years

5 - 9 Lacs

bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

key account management key client management key accounts client acquisition client retention

Work Mode

Work from Office

Job Type

Full Time

Job Description

Client Management
: Build trust and act as a strategic advisor for customers.
Service Delivery Oversight
: Ensure timely and efficient execution of shipments, warehousing, and last-mile services.
Contract & Compliance
: Manage agreements, terms, and ensure compliance with company and legal policies.
Revenue Growth
: Achieve assigned revenue and profitability targets from key accounts.
Problem Solving
: Handle delivery delays, claims, damages, or disputes with a proactive approach.
Reporting
: Share regular MIS reports on shipment status, cost efficiency, and customer feedback.
Process Improvement
: Suggest operational improvements for better cost optimization and service quality.
Collaboration
: Work closely with supply chain, finance, and customer service teams for smooth account handling.
Retention & Loyalty
: Develop retention strategies to strengthen client loyalty.
Business Development
: Expand service portfolio within existing accounts.

More Jobs at Shadowfax Technologies

Hub Incharge

Bharuch, Ahmedabad, Vadodara

2 - 7 yrs

INR 3 - 3 Lacs

Warehouse Team Lead And Incharge

Bengaluru

Experience: Not specified

INR 2 - 3 Lacs

Sourcing Specialist

Bengaluru

1 - 2 yrs

INR 2 - 3 Lacs

Recruiter Coordinator

Bengaluru

1 - 2 yrs

INR 2 - 3 Lacs

E-commerce Logistics Sales (B2C & D2C)

Bengaluru, Delhi / NCR, Mumbai (All Areas)

4.0 - 9.0 yrs

INR 5 - 12 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.