Posted:1 day ago|
Platform:
Work from Office
Full Time
Role KAM ( Key Account Manager )
About Company:
NoBroker is Indias FIRST and ONLY PropTech Unicorn with a disruptive tech-based, capital-efficient business model. We use technology in the real-estate space to help customers buy/sell/rent a property seamlessly by eliminating third-party(Brokers) involvement and brokerage. We assist our stakeholders in reducing 90% of transaction cost by connecting property owners and tenants, buyers and sellers directly with the help of AI-driven technology. Our mission is to make real estate transactions streamlined, convenient and brokerage-free for everyone across India.
With a cumulative 1.5 crore customers, it has grown 10X in the last two years. With five rounds of funding of $361 mn, it is well funded by key US, Indian, Japanese and Korean investors like Tiger Global, General Atlantic, SAIF Partners, Moore Strategic Ventures; KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 5,000+ people.- Deliver Business Targets – Achieve top-line and bottom-line targets for the Business by closely monitoring and driving key business metrics - Conversions, Core
Key Responsibilities:
Client Relationship Management:
Building and maintaining strong, long-lasting relationships with key clients, acting as their primary point of contact for legal services.
Needs Assessment:
Understanding clients' legal needs, challenges, and goals to tailor solutions and services effectively.
Solution Delivery:
Coordinating with legal experts within NoBroker to provide appropriate legal advice, documentation, and support to clients.
Revenue Generation:
Identifying and capitalizing on opportunities to upsell or cross-sell additional legal services to existing clients.
Performance Management:
Tracking and reporting on key performance indicators (KPIs) related to client satisfaction, revenue growth, and service delivery.
Collaboration:
Working closely with other teams within NoBroker, such as sales, operations, and product development, to ensure a smooth and integrated service experience for clients.
Client Feedback:
Gathering and acting on client feedback to improve service quality and enhance the overall client experience.
Market Knowledge:
Staying informed about legal trends, regulations, and competitor activities to identify potential opportunities and challenges.
Contract Negotiation:
Assisting in the negotiation of legal agreements and contracts with clients.
Conflict Resolution:
Addressing and resolving any client issues or disputes related to legal services.
Qualifications:
Bachelor's degree in Law (LLB) or related field.
Proven experience in relationship management, preferably in a legal or real estate context.
Strong understanding of legal processes, documentation, and regulations.
Excellent communication, interpersonal, and negotiation skills.
Ability to work independently and as part of a team.
Proficiency in using CRM and other relevant software applications.
A proactive and results-oriented approach.
Experience: 1+ years in managing vendors/partners, 3+ years in total
NoBroker
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