Key Account Manager- Recruitment and Staffing

Experience:

Salary:

Job Summary

Key Account Manager

Key Responsibilities1. New Client Acquisition & Sales (Primary Focus)

• Identify, generate, and qualify

  new business leads

  for recruitment and staffing services
• Actively acquire

  new clients

  through cold calling, networking, referrals, and business development activities
• Conduct client meetings (virtual or in-person) to understand hiring needs and pitch recruitment/staffing solutions
• Prepare proposals, negotiate commercials, and close deals
• Achieve monthly and quarterly sales and revenue targets

2. Key Account Management (Secondary Focus)

• Manage and nurture

  key client accounts

  acquired and assigned
• Act as the primary point of contact for clients for all recruitment and staffing requirements
• Coordinate with recruitment teams to ensure

  timely delivery, quality profiles, and client satisfaction

• Maintain strong relationships to ensure repeat business, renewals, and account growth

• Identify opportunities for upselling and cross-selling

  recruitment services

3. Client & Process Coordination

• Ensure adherence to SLAs, commercial terms, and billing processes
• Handle client escalations professionally and resolve issues effectively
• Maintain accurate records of client interactions, pipeline, and closures
• Provide market insights and hiring trends to internal stakeholders

Required Skills & Qualifications

• 2–4 years of experience in

  recruitment/staffing sales or account management (domestic/international market)

• Proven track record in new client acquisition and deal closures

• Strong communication, negotiation, and relationship management skills

• Understanding of recruitment lifecycle and staffing models (permanent/contract)

• Ability to work in a target-driven environment

• Proficiency in MS Excel, CRM tools, and reporting

• MBA in Sales and Marketing

Preferred Candidate Profile

• Experience working with

  recruitment consultancies or staffing firms

• Exposure to industries such as IT, Healthcare, BFSI, BPO, or corporate hiring

• Self-motivated, proactive, and growth-oriented mindset