2 - 7 years
8 - 15 Lacs
Posted:21 hours ago|
Platform:
Work from Office
Full Time
Key Responsibilities: Client Relationship Management: - Develop and maintain strong relationships with key clients. - Act as the primary point of contact for client inquiries and issues. - Understand client business needs and objectives to provide tailored IT solutions. Business Development: - Identify opportunities for growth within existing accounts. - Develop and execute strategic account plans to achieve sales targets. - Work to onboard new clients. Project Management: - Oversee the delivery of IT projects, ensuring they meet client expectations and are completed on time and within budget. - Coordinate with project managers and technical teams to address any project-related issues. Strategic Planning: - Develop long-term strategic plans for key accounts. - Monitor market trends and competitor activities to identify new business opportunities. Performance Management: - Track and report on key account performance metrics. - Conduct regular reviews with clients to ensure satisfaction and address any concerns. - Implement corrective actions as needed to improve client relationships and project outcomes. Team Collaboration: - Work closely with internal teams, including sales, marketing, product development, and customer support, to ensure a cohesive approach to client management. - Provide leadership and guidance to junior account managers and other team members.
Sone India
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