Key Account Manager

About Role We are looking for an experienced Key Account Manager – Aggregator to lead and grow our presence across key online platforms and dark store partners in the Kolkata region. This role is ideal for someone with a strong understanding of aggregator dynamics (Swiggy Instamart, Zepto, Blinkit, etc.) and experience in managing Ice Cream or impulse food or FMCG brands in a fast-paced, digitally driven environment. Key Responsibilities Own P&L responsibility for aggregator accounts in the Kolkata region. Build and maintain strong relationships with category teams at Swiggy Instamart, Blinkit, Zepto, Big Basket, and similar platforms. Lead strategic discussions around assortment planning, pricing, visibility campaigns, and joint business plans. Drive growth through dark stores and quick-commerce models – from order fulfillment to in-store activation. Analyze performance data to identify trends, optimize assortment, and drive ROI on promotional investments. Collaborate with marketing and supply chain teams to ensure smooth execution of campaigns and availability of stock. Develop monthly dashboards and performance reports for internal stakeholders. Monitor competitor activity and share actionable insights for tactical responses. Show more Show less