KEY Account Manager - Home & Lifestyle

Job Summary:

We are looking for a relationship-focused Key Account Manager to manage strategic partnerships with major home and lifestyle retailers. The successful candidate will drive growth through home improvement stores, furniture retailers, department stores, and lifestyle specialty channels.

Key Responsibilities:

Strategic Account Development

• Onboard & manage key home and lifestyle retail accounts including home improvement chains, furniture stores, and lifestyle retailers.
  
• Develop comprehensive account strategies for different home and lifestyle segments.
  
• Execute joint business planning with major home goods retailers.
  
• Identify opportunities for category expansion in home and lifestyle spaces.
  

Home Retail Relationship Management

• Build strong partnerships with buyers, merchandisers, and category managers at home retailers.
  
• Conduct regular business reviews focused on home and lifestyle categories.
  
• Manage relationships with home improvement and lifestyle trade associations.
  
• Coordinate with lifestyle brands on retailer-specific initiatives.
  

Sales & Revenue Growth

• Achieve sales targets across assigned home and lifestyle retail accounts.
  
• Negotiate shelf space, promotional terms, and seasonal display opportunities.
  
• Plan and execute home improvement and lifestyle selling strategies.
  
• Monitor account performance across different home product categories.
  

Market Intelligence & Insights

• Track home and lifestyle retail trends and competitive landscape.
  
• Provide market insights on home consumer behavior and lifestyle preferences.
  
• Monitor home improvement retail calendar and seasonal activities.
  
• Analyze home and lifestyle consumer shopping patterns across channels.
  

Operational Excellence

• Coordinate with logistics team on furniture delivery and home goods fulfillment.
  
• Manage home product installations and customer service requirements.
  
• Handle returns, exchanges, and home goods-specific customer issues.
  
• Ensure smooth processing of bulky item orders and delivery scheduling.
  

Requirements:

• Bachelors degree.
  
• 4–8 years of experience in Key Account Management or Sales, preferably in the Home & Lifestyle or Consumer Goods sector.
  
• Experience working with online marketplaces and/or modern retail chains.
  
• Strong negotiation, presentation, and relationship-building skills.
  
• Proficiency in Excel, PowerPoint, and data-driven decision-making.
  
• Excellent communication and coordination abilities.