Key Account Manager – E-commerce Sales

Key Responsibilities:-

• Business Planning & Growth

• Own and drive month-on-month business planning across primary and secondary sales.
• Develop GTM strategies and execution plans for new product launches across marketplaces.
• Track performance against business plans, analyze gaps, and implement corrective actions.

• Marketplace Operations & Account Management

• Manage end-to-end marketplace operations including billing, PO management, and payment reconciliation.
• Ensure availability, visibility, and fulfilment of stock across platforms.
• Liaise with marketplace category managers to drive growth, visibility, and promotional campaigns.

• Internal Coordination

• Work closely with supply chain, finance, and operations teams to ensure timely order fulfilment and billing accuracy.
• Monitor inventory levels and coordinate replenishment to avoid stock-outs or excess holding.
• Track payments against billing and resolve discrepancies with marketplaces in coordination with finance.

• Relationship Management

• Build and maintain strong working relationships with marketplace category teams.
• Identify growth opportunities and negotiate for visibility slots, promotions, and strategic tie-ups.

• Analysis & Reporting

• Track KPIs on sales, margins, fulfilment, and payments.
• Provide regular reports and insights to management on business performance.
• Benchmark against competition and suggest strategies for improvement.

Desired Candidate Profile

• Experience:

  3–5 years of experience in Key Account Management / E-commerce / Marketplace Sales.

• Industry Preference:

  Automotive, Auto-Accessories, or Consumer Durables. Candidates from other consumer-facing industries with strong marketplace experience will also be considered.