Key Account Manager- Direct To customer

Greeting of the Day !!

Company Name -Waaree Energies Ltd

Location- Goregaon

Experience -10 Years

Key Responsibilities:

• Account Management:

  Serve as the primary point of contact for D2C brands, ensuring high levels of client satisfaction and facilitating long-term partnerships.

• Brand Strategy Development:

  Collaborate with other relevant organisation to develop and execute strategies tailored to their unique needs, helping them navigate JDs platform and tools to maximize sales, visibility, and engagement.

• Platform Optimization & Integration:

  Guide brands through JD's platform, helping them optimize product listings, logistics, and customer service processes to ensure smooth operations and customer satisfaction.

• Data & Analytics Support:

  Leverage JDs data analytics tools to provide actionable insights into consumer behaviour, sales performance, and market trends, helping brands make informed decisions about their business strategies.

• Campaign & Promotion Management:

  Plan and execute brand-specific campaigns, including seasonal sales events promotions, and exclusive product launches, to boost brand exposure and drive sales.

• Customer Experience & Feedback:

  Ensure that D2C brands are effectively managing customer feedback and improving product offerings based on customer insights gathered through JDs review and feedback system.

• Cross-Functional Collaboration:

  Work closely with internal teams (marketing, logistics, customer service, and operations) to ensure that D2C brands are receiving the support needed for seamless execution of their business operations on JD.

• Market Insights & Trends:

  Stay updated with industry trends and consumer behavior in the D2C sector to help brands stay ahead of the competition and align with evolving consumer preferences.

• KAM Reporting:

  Provide regular reports on account performance, campaign success, and growth metrics. Proactively identify areas for improvement and propose actionable solutions to clients.

7486027374

Thanks & Regards,

Deepali