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2.0 - 6.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Title: E-commerce Executive ???? Location: Greater Noida ???? Experience: 2-6 Years Key Responsibilities: Manage and update product listings, pricing, and promotions on various e-commerce platforms (Amazon, Flipkart, Meesho, Jiomart, Zepto, Blinkit, etc.) Coordinate with internal teams for inventory, order fulfillment, logistics, and packaging Track, analyze, and optimize sales performance, ad spends, and conversion rates Create A+ content, banners, and other product creatives in collaboration with the design team Handle customer queries, returns, and reviews on marketplace platforms Work with marketplace account managers to ensure compliance and promotional support Maintain order processing through back-end panels (ERP/inventory software if any) Monitor competitor activity and recommend pricing or marketing strategies Ensure all listings meet SEO and brand guidelines Requirements: Bachelors degree Proven experience in managing marketplaces like Amazon, Flipkart, etc. Familiarity with tools like Excel, Google Sheets, and Marketplace Dashboards Knowledge of e-commerce operations, PPC ads, and platform policies Strong coordination and communication skills Ability to multitask and work in a fast-paced environment Preferred Industry Experience: ELECTRICAL / SWITCHGEAR INDUSTRY (Preferred but not mandatory) Perks & Benefits: Friendly and growth-driven work culture Performance-based incentives Opportunity to work with a growing brand across multiple platforms Show more Show less

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0.0 years

0 Lacs

, India

On-site

Job Title: E-commerce Portal Intern* *Job Description:* We&aposre seeking a detail-oriented and tech-savvy intern to join our e-commerce team! As an E-commerce Portal Intern, you&aposll be responsible for uploading products to various e-commerce portals (e.g., Amazon, Flipkart, etc.) and our Shopify website. *Responsibilities:* 1. Upload products to multiple e-commerce portals (Amazon, Flipkart, etc.) 2. Manage product listings on our Shopify website 3. Ensure accurate product information, descriptions, and images 4. Optimize product titles, descriptions, and keywords for better visibility 5. Monitor and resolve any product listing issues or errors 6. Collaborate with team members to stay up-to-date with product inventory and pricing *Requirements:* 1. Currently pursuing a degree in E-commerce, Business, or related field 2. Basic knowledge of e-commerce platforms (Amazon, Flipkart, Shopify, etc.) 3. Familiarity with product data management and cataloging 4. Attention to detail and organizational skills 5. Ability to work independently and meet deadlines 6. Basic computer skills and proficiency in MS Office *Nice to Have:* 1. Experience with e-commerce platforms (Amazon, Flipkart, Shopify, etc.) 2. Knowledge of SEO principles and keyword research 3. Familiarity with product management tools and software *Internship Details:* - Duration: 6 months - Location: Noida - Stipend will be given If you&aposre a detail-oriented and organized individual with a passion for e-commerce, we&aposd love to hear from you! Show more Show less

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2.0 - 4.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

About Unilever Be part of the worlds most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life giving us a unique opportunity to build a brighter future. At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, well work to help you become a better you! Role Context We are looking for a Performance Marketing Specialist who will be a part of HULs E-commerce team based at Andheri, Mumbai HO. He/she will be responsible for running performance marketing campaigns across key ecommerce customers like Amazon, Flipkart, etc. The Right Candidate Should Be Able To Analyse large data sets and identify trends and insights Measure the right KPIs either directly or indirectly for on/off platform paid/organic activities Identify the levers of growth and optimize paid media plans to maximize sales output Manage and execute the experiment pipeline and codify learnings Distil audience cohorts and deploy them on the applicable platforms to measure their relative performance Maintain reports of the relevant metrics and share them with the right stakeholders at the right cadence KEY SKILLS REQUIRED: Must have experience in either Analytics Digital marketing or running customer acquisitions/retention campaigns for small start-ups Qualifications & Skill Requirements Proficiency in MS Excel, MS PowerPoint Preferably 2-4 years of work experience Paid platform management knowledge of platforms like Amazon (AMS), Flipkart, Google etc. will be preferred Collaboration and strong stakeholder management skills are a must. Core aspects underpinning all skills: Creativity, Empathy, Obsession with brands & consumers, Sense of Aesthetics, Analytical Thinking & Rigour. All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulentplease verify before proceeding. Show more Show less

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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Job description 1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k Pls call Raghu 9176188282 for more info Regards Raghu 9176188282

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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5.0 - 7.0 years

7 - 8 Lacs

Gurugram

Work from Office

Key Responsibilities: Manage and optimize listings on Amazon, Flipkart and other platforms Handle daily operations, orders, and inventory updates Plan and execute performance marketing (PPC) campaigns Monitor key metrics like ACOS, ROAS, CTR, Conversion Rate Collaborate on strategy and customer experience improvements Proven experience in running ad campaigns on Amazon & Flipkart Proficient in Amazon Seller Central, Flipkart Seller Hub, and Excel Interested candidates, Kindly send the resume at shaikhaasmaoasis@gmail.com Regards, Aasma Shaikh

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3.0 - 8.0 years

10 - 20 Lacs

Gurugram

Work from Office

Responsibilities: Drive Flipkart growth via PLA, pricing, listings, promos Manage listings, ratings, cataloging, order flow Track KPIs, submit reports Coordinate with content, supply, ops Liaise with Flipkart team for events, rank boost Annual bonus Provident fund Cafeteria Work from home House rent allowance Maternity policy Performance bonus Leave encashment Maternity leaves

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2.0 - 7.0 years

10 - 20 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Work from Office

Greeting of the Day !! Company Name -Waaree Energies Ltd Location- Goregaon Experience -10 Years Key Responsibilities: Account Management: Serve as the primary point of contact for D2C brands, ensuring high levels of client satisfaction and facilitating long-term partnerships. Brand Strategy Development: Collaborate with other relevant organisation to develop and execute strategies tailored to their unique needs, helping them navigate JDs platform and tools to maximize sales, visibility, and engagement. Platform Optimization & Integration: Guide brands through JD's platform, helping them optimize product listings, logistics, and customer service processes to ensure smooth operations and customer satisfaction. Data & Analytics Support: Leverage JDs data analytics tools to provide actionable insights into consumer behaviour, sales performance, and market trends, helping brands make informed decisions about their business strategies. Campaign & Promotion Management: Plan and execute brand-specific campaigns, including seasonal sales events promotions, and exclusive product launches, to boost brand exposure and drive sales. Customer Experience & Feedback: Ensure that D2C brands are effectively managing customer feedback and improving product offerings based on customer insights gathered through JDs review and feedback system. Cross-Functional Collaboration: Work closely with internal teams (marketing, logistics, customer service, and operations) to ensure that D2C brands are receiving the support needed for seamless execution of their business operations on JD. Market Insights & Trends: Stay updated with industry trends and consumer behavior in the D2C sector to help brands stay ahead of the competition and align with evolving consumer preferences. KAM Reporting: Provide regular reports on account performance, campaign success, and growth metrics. Proactively identify areas for improvement and propose actionable solutions to clients. Interested candidate can send their resume on deepalishingade@waaree.com For any query please feel free to contact on 7486027374 Thanks & Regards, Deepali

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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4.0 - 9.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Total 4 yrs out of this 1yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Perks and benefits PF & ESIC plus Good Leave policy

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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6.0 - 11.0 years

5 - 8 Lacs

Bengaluru

Work from Office

Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Bangalore Must know-Englih and Hindi Required Candidate profile Work from Office-Bangalore only Call/WhatsApp cv to Neha 8287267407 Amit 8851792136

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 3.0 years

1 - 2 Lacs

Mohali

Remote

Greetings from Teleperformance!!! We have a great opportunity as Customer Support for our premium client, Ecommerce Giant on permanent basis. Chat & Voice Customer Support for WFH Role & responsibilities Only Experienced can apply (Should have necessary documents minimum 6months) Under Graduate or Graduate can apply Candidate should have excellent communication skills Candidate should have own system with below specifications: System: Core i5 7th Gen or above, 8GB RAM Camera: Mandatory Internet Speed: Minimum 20 Mbps Headset: Compatible USB headset with noise cancellation Invertor / UPS: Mandatory Job Description: Work Mode: Work From Home Inbound process Working days: 6 days with 1 rotational week off. Preferred Candidates: Immediate Joiners Preferred Languages: Candidate who have excellent English & Hindi communication no MTI (mother tongue influence) Excellent communication skills are Mandatory. Should have typing speed of 25 wpm with 85% accuracy. Salary- 18k inhand Preferred Candidates: Should have excellent English & Hindi communication, spoken, reading and writing Preferred candidates from ICSE , CBSE board, Ba, Bba, Bbm etc. Interview Rounds HR interview Assessment Operation Round ****************** Need to use own system with required specifications*********************** If interested share below details at barnali.dutta@teleperformancedibs.com CV Laptop configuration photo (i5, 8gb ram 7 gen, windows 10/11) USB Headset photo Wifi speed picture (minimum 50mbps) Offer Letter / Appointment letter Experience Letter Last 3 months payslips Name and Contact Number Mentioning keyword "WFH"

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4.0 - 9.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Total 4 yrs out of this 1yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Perks and benefits PF & ESIC plus Good Leave policy

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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8.0 - 13.0 years

9 - 16 Lacs

Mumbai Suburban, Mumbai (All Areas)

Work from Office

• Lead Ecommerce Operations & Growth on Online Market places • Managing product listings, pricing, promotions, pricing etc • Implementing SEO, SEM, email marketing & Social Media • Competitors analysis, market trends, Price Benchmarking Required Candidate profile 6+ yrs of exp in Ecommerce Operations & Sales Good exp of Online Sales on market places like Myntra, Nykaa, Flipkart, AMZ Manage relationships with category managers &grow the brand Good communication Perks and benefits Growing Organization

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5.0 - 10.0 years

4 - 7 Lacs

Kolkata, Hazaribag, Ahmedabad

Work from Office

The person should have knowledge of all online marketplaces in India. Have hands-on experience in Listings, Keyword Research, Creating RTV, participating in offers & promotions. Google ads, meta ads, managing various agencies and generate business Required Candidate profile Knowledge of Unicommerce is preferable Knowledge of Excel is required.

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6.0 - 11.0 years

4 - 6 Lacs

Kolkata, Lucknow, Delhi / NCR

Work from Office

Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Lucknow only not for Delhi/NCR neither Kolkata ..Apply those who can relocate in Lucknow Required Candidate profile Work from Office-Lucknow only not for Delhi/NCR neither Kolkata and ..Apply those who can relocate in Lucknow Call/WhatsApp cv to Neha 8287267407 Amit 8851792136

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5.0 - 10.0 years

3 - 5 Lacs

Noida, Lucknow, Delhi / NCR

Work from Office

Total 5 yrs out of this 2yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Lucknow only not for Delhi/NCR and Noida,Apply those who can relocate in Lucknow Perks and benefits PF & ESIC plus Good Leave policy

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5.0 - 10.0 years

3 - 5 Lacs

Noida, Lucknow, Delhi / NCR

Work from Office

Total 5 yrs out of this 2yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Lucknow only not for Delhi/NCR and Noida,Apply those who can relocate in Lucknow Perks and benefits PF & ESIC plus Good Leave policy

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1.0 - 3.0 years

1 - 2 Lacs

Mohali

Remote

Greetings from Teleperformance!!! We have a great opportunity as Customer Support for our premium client, Ecommerce Giant on contractual basis for 3 months ending at 30 Sep Chat & Voice Customer Support for WFH Role & responsibilities Only Experienced can apply (Should have necessary documents minimum 6months) Under Graduate or Graduate can apply Candidate should have excellent communication skills Candidate should have own system with below specifications: System: Core i5 7th Gen or above, 8GB RAM Camera: Mandatory Internet Speed: Minimum 20 Mbps Headset: Compatible USB headset with noise cancellation Invertor / UPS: Mandatory Job Description: Work Mode: Work From Home Inbound process Working days: 6 days with 1 rotational week off. Preferred Candidates: Immediate Joiners Preferred Languages: Candidate who have excellent English & Hindi communication no MTI (mother tongue influence) Excellent communication skills are Mandatory. Should have typing speed of 25 wpm with 85% accuracy. Salary- 26k ctc Preferred Candidates: Should have excellent English & Hindi communication, spoken, reading and writing Preferred candidates from ICSE , CBSE board, Ba, Bba, Bbm etc. Interview Rounds HR interview Assessment Operation Round ****************** Need to use own system with required specifications*********************** If interested share below details at barnali.dutta@teleperformancedibs.com CV Laptop configuration photo (i5, 8gb ram 7 gen, windows 10/11) USB Headset photo Wifi speed picture (minimum 50mbps) Offer Letter / Appointment letter Experience Letter Last 3 months payslips Name and Contact Number Mentioning keyword "WFH"

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2.0 - 5.0 years

0 - 3 Lacs

Mumbai

Work from Office

Create/manage e-commerce listings, ensure accuracy, optimize for SEO, update promos, analyze catalog data, resolve issues. Must have Excel skills, platform knowledge (Amazon, Flipkart, etc.), and detail orientation. Share CVs at hr@bcplindia.com.

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3.0 - 5.0 years

8 - 12 Lacs

Bengaluru

Work from Office

EKAM, owned by Aromee Brands Pvt. Ltd., is part of the Manipal Group. We are an affordable luxury brand targeting the urban sector, offering lifestyle and self-care products rooted in Indian traditions. EKAM provides luxury scented products that combine international bestselling fragrances with beloved Indian aromas, available through both online and retail channels. All our fragrances are carefully crafted to promote the physical and mental well-being of our customers, helping them feel their best every moment, every day. As we expand our digital presence, we're looking for an experienced Assistant Manager E-commerce to lead and grow our marketplace operations on Amazon & Flipkart. Role Responsibilities: - Manage and scale our presence on Amazon & Flipkart - Handle listings, pricing strategies, promotions, and inventory planning - Launch and monitor ad campaigns on both platforms - Track performance, generate reports, and suggest data-driven improvements - Coordinate with cross-functional teams (catalog, design, operations, etc.) Ideal Candidate: - 3+ years of hands-on experience in Amazon & Flipkart account handling - Working knowledge of ad tools (Sponsored Products, Lightning Deals, etc.) - Strong communication and analytical skills - Self-motivated, with an ownership mindset Willing to work full-time from our Bangalore office

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1.0 - 4.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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