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Knovator Technologies Pvt Ltd
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Junior Technical Support Engineer

Junior Technical Support Engineer

Knovator Technologies Pvt Ltd

3 years

0 Lacs

surat gujarat india

Posted:3 weeks ago| Platform:

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Skills Required

support mongodb troubleshooting development resolve ui ux react angular node.js analyze database aggregation indexing documentation communication react.js html css design api software aws azure

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title:

Junior Technical Support Engineer

Location:

Work Mode:

Experience:

Job Summary:

Junior

Key Responsibilities

Provide technical support and resolve issues related to web applications and APIs.
Troubleshoot both
frontend
(UI/UX, React, Angular, etc.) and
backend
(Node.js, Express, etc.) related problems.
Analyze and resolve
database-related issues
, especially in
MongoDB
(queries, aggregation pipelines, indexing, performance tuning).
Collaborate with developers to identify bugs, suggest improvements, and support deployments.
Maintain technical documentation of reported issues and resolutions.
Ensure quick response times and effective communication with internal teams and clients.

Required Skills:

Strong understanding of
Frontend (React.js, Angular, HTML, CSS, JavaScript)
and
Backend (Node.js, Express.js)
frameworks.
In-depth knowledge of
MongoDB
, including
advanced concepts
like indexing, schema design, and aggregation.
Experience with
API debugging
,
Postman
, and
version control (Git)
.
Good understanding of
RESTful services
and web architecture.
Excellent problem-solving and communication skills.
Ability to handle multiple technical issues simultaneously.

Preferred Qualifications:

Bachelor’s degree in Computer Science, IT, or a related field.
Prior experience in an IT support or software troubleshooting role.
Familiarity with
cloud platforms
(AWS, Azure) is a plus.

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