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Junior Technical Support Engineer

Junior Technical Support Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Proxim Wireless

2 - 4 years

1 - 5 Lacs

hyderabad

Posted:1 day ago| Platform:

Apply

Skills Required

rf vlan ccna troubleshooting dhcp networking ip ip networking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Tier 1 member should be available round the clock 24/7.

Must speak fluent English.
Must have basic RF knowledge.
Must have experience with networking (Tier 1 must have basic knowledge including DHCP and VLANs
Must have previous call center experience
Ability to quickly learn and apply evolving technologies
Troubleshoot, identify, correct, and provide root cause analysis of technical issues
Ability to identify and resolve customer service problems, including the ability to escalate the case to a higher level when necessary
Strong analytical and problem-solving skills
Have experience with Salesforce (optional)

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Junior Technical Support Engineer