Role & responsibilities Monitor CPaaS systems, APIs, and platform components (SMS, Voice, Email, etc.) using monitoring tools. Identify and respond to platform anomalies, incidents, and performance degradations in real time. Perform L1/L2 troubleshooting and escalate to appropriate teams based on defined SOPs and SLAs. Work closely with DevOps, Engineering, and Product teams to ensure incident resolution and root cause analysis. Maintain and update incident and change management records. Participate in on-call rotations and shift-based 24/7 support coverage. Perform routine system health checks, failover testing, and patch verifications. Develop and maintain runbooks, SOPs, and knowledge base for recurring issues. Collaborate with telecom carriers and external partners for issue resolution and monitoring. Track and ensure compliance with SLAs, KPIs, and availability targe Preferred candidate profile Bachelor's degree in Computer Science, Information Technology, or equivalent. 1-5 years of experience in NOC, systems operations, or a technical support environment. Familiarity with telecom or CPaaS technologies (SMPP, SIP, WebRTC, APIs). Proficient in Linux/Unix environments and basic scripting (e.g., Bash, Python). Experience with cloud platforms (AWS, GCP, Azure) is a strong plus. Strong knowledge of networking fundamentals (TCP/IP, DNS, load balancing, routing). Understanding of monitoring and alerting tools (Grafana, Zabbix, Datadog, PagerDuty). Excellent communication and documentation skills.

Role & Experience: 12+ years Loc- Pune Job Description: You will lead and mentor a scrum team in OneXtel Engineering team. You are tasked to build an omni channel (SMS, Email, Voice and social) messaging product built with cutting-edge technology with an objective to support billions of txns every day. Primarily, you need to be a technology guru and a champion of the engineering processes and team management. You should have a minimum of 10 years of experience in core software development, out of which 3 years should be in the managerial role. Strong analytical ability and effective verbal and written communication skills are required to succeed. Key Responsibilities You are to engineer a set of extremely scalable, extremely reliable, high volume messaging products for SMS aggregation & other communication channels. You hold accountability for your respective team(s) and product(s). Work closely with business teams and align product deliveries along with business demands. You are one of the key contributors in achieving Onextel's goals and growth. Understanding Customer requirements and delivering it with your team will be the primary objective of the role. Define, measure and adhere to quality of deliverables by team Help your team to follow Scrum as a delivery mechanism You will be growing your teams by thoughtful planning, strategic decision making and using your eye for talent to hire the best engineers and engineering managers. You will also need to manage your team members career plan. You develop your teams by promoting intellectual rigour, identifying skill gaps and providing training where required. Drive Customer Satisfaction through Delivery within Cost, Schedule & expected quality. Create technical requirement documentation and be responsible for traceability of requirements at the system level. Drive your teams forward by being objective and supportive, as well as raising the bar continuously by striving for the excellent delivery and code quality. Managing and ensuring that the requirements and design are understood and implemented correctly by the project team. Ensure that engineering processes such as version control, release management, QA etc. are followed to the letter and spirit. Contribute in defining solution and subsystem architecture under considerations of platform constraints. Detects common architectural and functional components in order to enable reuse and maintainability Execute various POCs and benchmarking exercises. Analyse product(s) issues from the operations and take complete ownership in providing a relevant solution(s) Responsible for driving strategic initiatives like Productivity, Automation, Outsourcing, & Location in order to be competitive Skills Set: Deep knowledge with Hands-on skills on Design and deliver scalable solutions in any high level language Design Review and Code Review of Team Members’ Deep knowledge of one high level language like C++/Java/Python Message-oriented middleware PostgreSQL Knowledge of Functional programming paradigm if a big plus Thorough understanding of How does the Internet work from the application layer till the physical layer? Cloud architecture, DO, AWS, Azure (Any one is sufficient) Architecture and working of a virtual machine Single Page Architecture Socket level programming REST API designing Sprint based delivery, Test-driven development CI/CD QA lifecycle JIRA, Github Desired skills Erlang/Elixir SMPP Understanding responsibilities Preferred candidate profile

Role & responsibilities Providing administrative support and ensuring smooth running of the HR department. Handling day-to-day admin responsibilities of the Office. Monitor inventory of office supplies and the purchasing of new materials. Ensure periodic servicing and renewal of all assets. Vendor Management like: stationary, IT. Planning, arranging, and coordinating office events. Preferred candidate profile Must have a graduation degree. Good written and verbal communication skills. Basic knowledge of the Administration process. Proficient in MS Office including Word, Excel, PowerPoint.

The Enterprise Sales Manager will drive revenue growth by identifying, engaging, and closing high-value deals with enterprise clients. The role demands a strategic thinker with strong interpersonal skills who can build and maintain long-term relationships with key stakeholders. This individual will act as a trusted advisor, positioning Onextel's solutions as integral to the clients' success. Role & responsibilities Sales Strategy & Execution: Develop and execute a comprehensive sales plan to achieve and exceed revenue targets. Client Acquisition: Identify, prospect, and secure new enterprise customers, ensuring alignment with Onextels strategic goals. Account Management: Build and maintain strong, long-term relationships with enterprise clients, serving as their primary point of contact. Solution Selling: Understand client needs and present customized solutions that address their business challenges and objectives. Market Intelligence: Stay updated on industry trends, competitive landscape, and emerging technologies to provide strategic insights to clients. Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure seamless service delivery and client satisfaction. Reporting & Analysis: Track sales metrics, prepare forecasts, and report progress to senior management. Required Skill sets Qualifications: Experience: Minimum 5+ years of proven experience in enterprise sales, preferably in the or CPaaS or telecommunications industry. Education: Bachelor's degree in Business, Marketing, or a related field. A masters degree is a plus. Skills: Strong negotiation and presentation skills. Proficiency in CRM software and sales tools. Exceptional communication and interpersonal skills. Ability to analyze complex business challenges and propose actionable solutions. A track record of consistently meeting or exceeding sales targets.

We are seeking a highly skilled and motivated Manager - Strategy with an MBA in Finance and 4-5 years of relevant experience. The ideal candidate will be responsible for identifying potential acquisition targets, conducting market research and financial analysis, assisting with due diligence, and supporting the CFO in the preparation of the annual budget and AOP (Annual Operating Plan). This role requires strong analytical and strategic thinking skills, along with a deep understanding of financial modeling, market trends, and corporate finance. Key Responsibilities: Acquisition and investment target: Identify and evaluate potential acquisition targets to support business expansion and strategic goals. Market Research & Analysis: Conduct thorough market research and competitive analysis to identify trends, opportunities, and challenges in the industry. Financial & Valuation Analysis: Perform in-depth financial analysis, including valuation modeling, to assess the financial health of acquisition targets and other strategic initiatives. Due Diligence: Lead the due diligence process for potential acquisitions, ensuring comprehensive financial, operational, and strategic assessments are conducted. Budgeting & AOP Support: Assist the CFO in the preparation of the annual budget and Annual Operating Plan (AOP), ensuring alignment with strategic business objectives. Cross-Functional Collaboration: Collaborate with various teams, including finance, operations, and senior management, to align strategy with business goals and drive execution. Requirements, qualifications and experience: Required CA, CMA or CFA qualified candidates 4-5 years of experience in a strategy, finance, or corporate development role. Strong knowledge of financial modeling, valuation techniques, and market analysis. Experience in conducting due diligence and working on acquisition strategies. Excellent analytical, problem-solving, and decision-making skills. Strong communication and presentation skills to convey complex financial concepts to stakeholders. Ability to work independently and manage multiple priorities in a fast-paced environment. Proficient in MS Excel, financial modeling tools, and PowerPoint.