Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in ahmedabad
>
iCreative Technologies Inc
>
Jr Customer Success Executive

Jr Customer Success Executive

iCreative Technologies Inc

1 - 6 years

1 - 5 Lacs

ahmedabad

Posted:19 hours ago| Platform:

Apply

Skills Required

it services service delivery basic ticketing excel customer satisfaction project coordination customer handling internship crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience:

Fresher to 1 Years

Education:

BBA-MBA, B.E.-M.E., BCA-MCA similar

We are looking for a Customer Success Executive (Fresher) who is eager to learn, communicate effectively, and support customers throughout their journey with us. This role is ideal for candidates who enjoy working with people, solving problems, and coordinating with internal teams to ensure customer satisfaction.

You will receive training and hands-on exposure to customer communication, project coordination, and service delivery.

Key Responsibilities

Act as a point of contact for assigned customers under guidance from senior team members
Communicate with customers via email, calls, and meetings
Understand customer requirements and relay them clearly to internal teams
Track customer requests, tickets, and ongoing tasks
Follow up with internal teams to ensure timely updates and resolutions
Assist in preparing status updates, meeting notes, and reports
Ensure customers are informed about progress and next steps
Help maintain customer records and documentation
Learn to handle escalations and customer concerns professionally

Skills & Qualifications

Bachelor s degree (Any discipline - IT, Business, or Management)
Good communication skills (written and verbal)
Willingness to learn and grow in a customer-facing role
Basic understanding of email etiquette and professional communication
Comfortable using computers and tools like MS Excel, Google Docs, etc.
Positive attitude and customer-first mindset
Ability to work in a team and follow processes

Nice to Have (Not Mandatory)

Internship or project experience in customer handling or coordination
Basic knowledge of IT services, software development.
Familiarity with tools like Jira, CRM, or ticketing systems

More Jobs at iCreative Technologies Inc

Jr PHP

Ahmedabad

1.0 - 2.0 yrs

INR 2 - 5 Lacs

Odoo Functional Consultant

Ahmedabad

1.0 - 5.0 yrs

INR 5 - 8 Lacs

Performance Marketer (Google Ads Specialist)

Ahmedabad

3.0 - 8.0 yrs

INR 4 - 8 Lacs

Odoo Developer

Ahmedabad

2.0 - 3.0 yrs

INR 5 - 9 Lacs

Shopify Developer

Ahmedabad

2.0 - 7.0 yrs

INR 2 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

iCreative Technologies Inc

Login to

Please Verify Your Phone or Email

Confirm Action

Jr Customer Success Executive