3127 Jobs in Punjab - Page 28

Roles and Responsibilities Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner. Utilize strong communication skills to build rapport with customers and understand their needs effectively. Work independently with minimal supervision while maintaining high levels of productivity and accuracy. Collaborate with team members to achieve common goals and objectives. Provide exceptional chat support to customers through various platforms (e.g., WhatsApp, Facebook Messenger). Desired Candidate Profile Empathetic interpersonal skills: ability to understand diverse perspectives and respond appropriately. Strong time management skills; ability to prioritize tasks efficiently under pressure. Proficiency in using technology for work purposes (e.g., typing speed, computer literacy). Excellent written communication skills in English; ability to communicate clearly via text-based channels. 0-5 years of experience in blended process or similar role. Only Mohali and nearby candidates are eligible. Candidate must be an immediate joiner. Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -30kCTC/ In-Hand - 26.5k Location- Mohali (WFO) Benefits & Perks PF Gratuity Health Insurance

Roles and Responsibilities Provide exceptional customer service through email support to international clients. Handle customer inquiries, resolve issues, and provide solutions via email. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and objectives. Ensure timely resolution of customer complaints and feedback. Desired Candidate Profile 0-2 years of experience in a non-voice process or similar role. Excellent communication skills in English (spoken & written). Strong grammar knowledge and typing speed (minimum 30 wpm). Undergraduate/Graduate Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -30kCTC/ In-Hand 24k(during training period of 3 months),26k In-hand after successful training completion. Location- Mohali (WFO)

Provide exceptional customer service through email support to international clients. Handle customer inquiries, resolve issues, and provide solutions via email. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and objectives. Ensure timely resolution of customer complaints and feedback. Desired Candidate Profile 0-2 years of experience in a non-voice process or similar role. Excellent communication skills in English (spoken & written). Strong grammar knowledge and typing speed (minimum 30 wpm). Undergraduate/Graduate Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -30kCTC/ In-Hand 24k(during training period of 3 months),26k In-hand after successful training completion.

Role & responsibilities Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner. Utilize strong communication skills to build rapport with customers and understand their needs effectively. Work independently with minimal supervision while maintaining high levels of productivity and accuracy. Collaborate with team members to achieve common goals and objectives. Provide exceptional chat support to customers through various platforms (e.g., WhatsApp, Facebook Messenger). Preferred candidate profile Empathetic interpersonal skills: ability to understand diverse perspectives and respond appropriately. Strong time management skills; ability to prioritize tasks efficiently under pressure. Proficiency in using technology for work purposes (e.g., typing speed, computer literacy). Excellent written communication skills in English; ability to communicate clearly via text-based channels. 0-5 years of experience in non-voice process or similar role. Only Mohali and nearby candidates are eligible. Candidate must be an immediate joiner. NO PURSUING CANDIDATES. Perks and benefits PF Gratuity Health Insurance Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -25kCTC/ In-Hand 21k Location- Mohali (WFO)

Responsible for network expansion of Bosch service partner-Automotive-Two-wheeler (BS2W) module in the specified territory. Technical understanding of Bosch Two-wheeler products and promote the consumption via BS2W workshops. Responsible for enrollment and adoption of BSP-App at the BS2W workshops. Drive all the value propositions at the workshop level. Deploy the service development policy and drive the key initiatives. Maintain the workshop quality and guidelines at the desired level. Initiate and implement sales campaigns at the BS2W workshops to increase customer footfalls. Willingness to do an extensive travel. Qualifications B.E/B. Tech from reputed Institutes, MBA/PGDBM would be an added advantage. 3 or more Years of Work Experience in automotive Aftermarket in the relevant field Knowledge and Experience of Sales Function and Concept selling. An Effective communicator with excellent relationship building & interpersonal skills, problem solving and organizational abilities. Knowledge of Excel / Word & other IT tools Ability to liaison between cross functional teams Ability to influence. Should possess Leadership skills. Ready to accept a Job transfer in any location suggested by the company. Additional Information Bright candidates having exceptional sales acumen and having years of relevant Work Experience in other industries can be considered.

Resolve client queries & assess their needs to achieve satisfaction. Build sustainable relationships and trust with customer 5 days working with cab services. Required Candidate profile Qualification - 12/Grad/PG Rotational Shift Fresher / Experience Immediate joiners Candidate must be available for face to face round of interview 5.5 days working Both side cab EPF/ESI Incentives

Company Description GKW Retail Solutions Pvt. Ltd, founded by Mr. Girish Kumar Sharma in 1996, is a renowned manufacturer of retail displays and fixtures for various industries. The company is recognized for its quality standards and customization capabilities, utilizing diversified raw materials like stainless steel, wood, and acrylic. Located in Mundka Industrial Area, New Delhi, the company boasts state-of-the-art manufacturing facilities with Japanese and European technology machines. Role Description This is a full-time on-site SEO Intern role located in Sahibzada Ajit Singh Nagar. The SEO Intern will be responsible for tasks such as keyword research, SEO audits, link building, web analytics, and on-page SEO to improve the online visibility of the company's products and services. Qualifications Keyword Research and SEO Audits skills Link Building and Web Analytics skills On-Page SEO skills Experience with SEO tools and platforms Strong analytical and problem-solving skills Ability to work collaboratively in a team environment Basic knowledge of HTML and CSS Excellent communication and time management skills Show more Show less

Business Development Manager | AVP-Business Development About the role: We are seeking a high-performing and strategy-driven Business Development Manager / AVP – Business Development to lead international sales growth and client engagement across the U.S., Europe, and/or APAC markets. This is a strategic and execution-focused role that involves managing client relationships, leading sales initiatives, and collaborating with internal teams (Sales, Research, Content, and Outreach) to drive business outcomes. You'll thrive in this role if you have a strong background in selling services and SaaS products, especially in patent research . We need someone who can not only execute sales initiatives but also deeply understand client needs and translate them into impactful, tailored solutions. Key Responsibilities: Sales Strategy & Execution: Develop and execute international business development strategies to meet sales targets across key global regions. Client Engagement: Build rapport with prospects, present tailored solutions, and convert leads into long-term clients. Team Collaboration: Coordinate with internal teams including calling, content, data mining, and marketing to align efforts for maximum impact. Campaign Management: Provide strategic direction for outbound campaigns, ensure follow-through by the team, and assist in refining the sales funnel. Solution Mapping: Translate technical or domain-specific client needs into actionable service proposals and engagement models. Market Expansion: Identify new markets and opportunities for growth, and implement plans for outreach and penetration. Performance Monitoring: Track business development metrics and contribute to continuous improvement of sales processes. Required Qualifications and Expertise: Education: Bachelor’s degree in Engineering. Experience: 5-12 years of experience in international business development, with a strong preference for backgrounds in SaaS or knowledge services. Proven Track Record: Demonstrable success in closing deals and consistently achieving revenue targets. Global B2B Expertise: Extensive experience in global B2B client interaction, including cold calling, solution selling, and expertly navigating complex conversations. Strategic Acumen: Strong strategic thinking with the ability to lead multi-functional initiatives. Leadership Exposure: Experience managing or mentoring a team of business development executives and coordinating with cross-functional units. Domain Understanding: Technical or domain-specific knowledge to effectively articulate service benefits to sophisticated clients. Nice to Have: Prior experience in business development roles specifically within patent research firms. Familiarity with CRM tools, outbound email campaigns, and lead nurturing workflows. Experience participating in or driving RFP responses, client onboarding, or long-cycle enterprise deals. Personal Traits: Excellent communication and persuasive writing skills. Energetic and self-motivated with a results-driven approach. Confident, proactive, and capable of handling senior-level client discussions. Strong relationship-building skills and an understanding of consultative selling. This Role Is for You If: You enjoy working at the intersection of business strategy and execution. You are not only a great communicator but also a closer, who thrives in a collaborative, global work environment. You’re looking for a role where you can lead , strategize , and execute with a clear impact on the organization’s revenue growth. Application Process : To apply, send your resume to aditi.gupta@icuerious.com and Vaishali@icuerious.com, or apply directly via this job post. Shortlisted candidates will be contacted for the next stage of the hiring process. Show more Show less

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

Job profiles and competency/skill requirement A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should be inclined to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being Fair to the Customer and Fair to the Bank. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best-in-class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, loan products, overdraft solutions, Insta loans, investment solutions, care products, trade solutions, business loans, or wealth management solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome, irrespective of your present core responsibilities or the industry associated. Our training programs equip you to get ready for the role of a Relationship Manager. Professionals from across industries are welcome to apply for the role of Relationship Manager. Primary job duties/responsibilities Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers Champion 360-degree Banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings. Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to Bank, Fair to Customer Customized Solutions: As per branch guidelines, upkeep and maintaining the branch. Ensure availability of necessary infrastructure in the branch Behold our values: Offer products that are fair to our customers and fair to the Bank Educational Qualifications: MBA or Graduates with 1-10 years of experience in relationship management, Business development or allied roles. Key Skills: Communication: Good oral and written communication skills Synergize with the Team: Willingness to work with various teams for on-ground support and deliver enablers as required Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Building relationships Deep understanding of customer needs Collaboration with cross-functional teams Good communication skills Knowledge on core offerings

Job profiles and competency/skill requirement A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should be inclined to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being Fair to the Customer and Fair to the Bank. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best-in-class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, loan products, overdraft solutions, Insta loans, investment solutions, care products, trade solutions, business loans, or wealth management solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome, irrespective of your present core responsibilities or the industry associated. Our training programs equip you to get ready for the role of a Relationship Manager. Professionals from across industries are welcome to apply for the role of Relationship Manager. Primary job duties/responsibilities Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers Champion 360-degree Banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings. Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to Bank, Fair to Customer Customized Solutions: As per branch guidelines, upkeep and maintaining the branch. Ensure availability of necessary infrastructure in the branch Behold our values: Offer products that are fair to our customers and fair to the Bank Educational Qualifications: MBA or Graduates with 1-10 years of experience in relationship management, Business development or allied roles. Key Skills: Communication: Good oral and written communication skills Synergize with the Team: Willingness to work with various teams for on-ground support and deliver enablers as required Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Building relationships Deep understanding of customer needs Collaboration with cross-functional teams Good communication skills Knowledge on core offerings

Job profiles and competency/skill requirement A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should be inclined to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being Fair to the Customer and Fair to the Bank. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best-in-class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, loan products, overdraft solutions, Insta loans, investment solutions, care products, trade solutions, business loans, or wealth management solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome, irrespective of your present core responsibilities or the industry associated. Our training programs equip you to get ready for the role of a Relationship Manager. Professionals from across industries are welcome to apply for the role of Relationship Manager. Primary job duties/responsibilities Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers Champion 360-degree Banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings. Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to Bank, Fair to Customer Customized Solutions: As per branch guidelines, upkeep and maintaining the branch. Ensure availability of necessary infrastructure in the branch Behold our values: Offer products that are fair to our customers and fair to the Bank Educational Qualifications: MBA or Graduates with 1-10 years of experience in relationship management, Business development or allied roles. Key Skills: Communication: Good oral and written communication skills Synergize with the Team: Willingness to work with various teams for on-ground support and deliver enablers as required Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Building relationships Deep understanding of customer needs Collaboration with cross-functional teams Good communication skills Knowledge on core offerings

Job profiles and competency/skill requirement A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should be inclined to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being Fair to the Customer and Fair to the Bank. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best-in-class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, loan products, overdraft solutions, Insta loans, investment solutions, care products, trade solutions, business loans, or wealth management solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome, irrespective of your present core responsibilities or the industry associated. Our training programs equip you to get ready for the role of a Relationship Manager. Professionals from across industries are welcome to apply for the role of Relationship Manager. Primary job duties/responsibilities Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers Champion 360-degree Banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings. Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to Bank, Fair to Customer Customized Solutions: As per branch guidelines, upkeep and maintaining the branch. Ensure availability of necessary infrastructure in the branch Behold our values: Offer products that are fair to our customers and fair to the Bank Educational Qualifications: MBA or Graduates with 1-10 years of experience in relationship management, Business development or allied roles. Key Skills: Communication: Good oral and written communication skills Synergize with the Team: Willingness to work with various teams for on-ground support and deliver enablers as required Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Building relationships Deep understanding of customer needs Collaboration with cross-functional teams Good communication skills Knowledge on core offerings

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Employee Relations Lead – India, Middle East & Africa Location: India Reports to: Employee Relations Director Job Summary The Employee Relations Lead – IMEA oversees the execution of Copeland's Employee Relations (ER) strategy within the IMEA region. They serve as the primary point of contact for all ER matters across India, the Middle East, and Africa, ensuring consistent policy application, effective case management, and strong partnership with HR and site leadership teams. This includes addressing region-specific labor/industrial relations issues such as union strategy, statutory consultation procedures, and other ER-related regulatory or socio-political considerations, in partnership with Legal and local HR where appropriate. The Lead drives centralized ER service delivery, maintaining direct ownership of case management activities, performance improvement support, and policy compliance across the region. In countries with minimal headcount or specialized local requirements, the Lead may partner with Business-Facing HR (BFHR) to deliver hybrid support. They collaborate closely with the global ER COE to maintain standardized processes, reporting, and service levels. Key Responsibilities Lead and manage employee relations activities within the IMEA region, ensuring timely and fair case resolution in alignment with global ER policies and practices. Provide direct ER leadership over the India business in particular, as the largest business in the region. Support labor/industrial relations strategy across the region, including union engagement, worker committee processes, and required consultation protocols under local law. Serve as the primary escalation point for complex and high-risk ER cases, partnering with Legal and other stakeholders as needed. Directly manage ER case intake, investigation, resolution, and closure, ensuring a consistent, professional colleague experience across the region. Partner with regional Business-Facing HR teams to deliver hybrid ER support where needed, especially in countries with minimal headcount or unique legal complexity. Provide day-to-day direction and mentorship to regional ER Advisors, ensuring professional service delivery, skill development, and workload balance. Monitor case trends, emerging risks, and workforce issues, delivering actionable insights and recommendations to regional and global leadership. Execute the Employee Relations annual governance cycle within the region, including quarterly campaign delivery, stakeholder reporting, and process audits. Ensure full adoption of ER case management protocols in ServiceNow, including accurate logging, escalation, documentation, and timely case closure. Deliver coaching and education to site leaders on performance management, conflict resolution, workplace expectations, and policy application. Collaborate on global ER projects and initiatives, bringing IMEA-specific insights to shape global practices, policies, and processes. Support leaders to foster a fair, consistent, and compliant employee experience aligned with Copeland’s People Plan. Qualifications Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred. Experience: 7+ years of experience in employee relations or HR, including regional or global support experience. 5+ years of employee relations or HR experience in India 3+ years managing complex employee relations cases required. Experience working in a centralized Employee Relations delivery model preferred. Skills: Strong leadership and delegation skills, excellent problem-solving and conflict resolution skills, team leadership experience, and expertise in handling escalated cases and performance improvement processes. Proficiency in English and Marathi required; additional languages based on region are a plus (e.g., Arabic, Hindi, French). Additional Requirements Knowledge of regional labor laws, experience with metrics and reporting, and strong communication and interpersonal skills. Willingness to travel regionally within IMEA and occasionally globally as needed to support sites and stakeholders. Ability to work across time zones and cultural contexts. Preferred Location: Pune, India Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Show more Show less

Job Title: Conversational AI Engineer / NLP & LLM Integration Specialist Experience Required: 2–5 years About the Role We are seeking a highly motivated Conversational AI Engineer to join our team in building intelligent, AI-powered dialogue systems, chatbots, and document-based Q&A tools. This role requires a deep understanding of NLP, LLM (Large Language Model) integration, and the ability to build AI pipelines that convert unstructured data into meaningful responses. The ideal candidate should have strong experience with Python, ML libraries, and API-driven architectures. This is a hands-on, research-to-deployment role . You will play a key part in shaping the product’s intelligence and language capabilities — from designing conversation flows to building semantic search systems and custom logic engines. Key Responsibilities Design and implement AI-driven chatbots and Q&A systems using NLP and LLMs. Perform prompt engineering for LLMs like OpenAI, Claude, or open-source models. Handle Excel/CSV/JSON data parsing to structure domain-specific knowledge bases. Build and integrate information retrieval and semantic search features. Apply intent classification , category detection , and dialogue management techniques. Deploy and optimize backend services that serve AI responses through APIs. Collaborate closely with designers and product teams to build domain-aware, user-friendly conversations . (Optional) Integrate or build astrology-based models or rule-based prediction engines . Required Skills Strong experience in Natural Language Processing (NLP) . Familiarity with LLM integration , prompt engineering , and RAG architectures . Practical knowledge of Machine Learning / Deep Learning . Strong programming skills in Python . Experience working with structured and unstructured data (CSV, JSON, Excel). Familiarity with Conversational AI tools (e.g., Rasa, Dialogflow, or custom-built systems). Understanding of information retrieval, semantic search , and vector embeddings . Ability to write clean, production-ready code and deploy services using Flask/FastAPI . Solid understanding of user intent classification and conversational flow design. Preferred Qualifications Experience building chatbots , virtual assistants, or AI-driven user interfaces. Prior exposure to astrology or rule-based prediction engines (a plus but not required). Familiarity with knowledge graphs or domain-specific ontologies. Hands-on experience with vector stores (e.g., Pinecone , FAISS , Weaviate ) and embedding techniques. Ability to work independently and communicate ideas clearly and effectively. Location : Mohali, Punjab Show more Show less

P.P. Publications is expanding its dynamic sales team and looking for ambitious professionals to join us in driving growth across Punjab, Haryana, and Rajasthan . We’re seeking candidates for the following roles: Regional Sales Manager Territory Sales Manager Area Sales Manager 📍 Job Locations: Punjab – Amritsar, Ludhiana, Jalandhar, Bhatinda, Patiala, Pathankot Haryana – Sonipat, Karnal, Hisar, Ambala, Yamunanagar, Bhiwani Rajasthan – Jodhpur, Alwar, Bikaner ✅ Ideal Candidate Profile: Minimum 3 years of experience in school books sales A bachelor’s degree (any stream) Excellent communication & negotiation skills Strong market knowledge in the education domain 📨 Apply Now: Send your resume to: 📧 info@pppublications.com | ajay.hr@pppublications.com 📞 +91 9212723456 🌐 www.pppublications.com Join us in our mission to make quality education accessible through expertly crafted books. Let’s grow together! #WeAreHiring #SalesJobs #PublishingJobs #RegionalSalesManager #TerritorySalesManager #EducationSales #PPPublications #HiringAlert #PunjabJobs #HaryanaJobs #RajasthanJobs #EdTechCareers Show more Show less

Company Description Since 2013, eBuilderz Infotech has been outsourcing web design, development, and digital marketing services to international clients. Specializing in enterprise web applications, open-source PHP frameworks, and e-commerce custom development, we have delivered over 1500 websites and 20 mobile apps for SMEs, agencies, and startups. Our team of 30+ full-time employees operates globally, maintaining a 90% client retention ratio and a top-rated status on Upwork. Based in Ludhiana, we offer flexible engagement models and 24/7 support across time zones to ensure client satisfaction. Role Description This is a full-time, on-site role located in Ludhiana for a Quality Assurance Intern. The intern will be responsible for conducting quality control checks, enforcing quality assurance protocols, managing quality standards, and ensuring compliance with Good Manufacturing Practice (GMP) regulations. The intern will also assist in quality audits and compliance documentation to maintain high standards of product quality. Qualifications Possess skills in Quality Control and Quality Assurance Experience with Quality Management and Good Manufacturing Practice (GMP) Skills in Quality Auditing Strong attention to detail and analytical skills Effective communication and teamwork abilities Familiarity with compliance documentation and audit processes is beneficial Pursuing or completed degree in a relevant field is a plus Show more Show less

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for an Insurance Manager, located in Ludhiana. The Insurance Manager will be responsible for overseeing and managing all insurance-related activities, including handling finance, managing insurance policies, and ensuring compliance with regulations. The role also involves leading a team, providing exceptional customer service, and driving sales efforts to grow the company's insurance portfolio. Qualifications Strong Finance and Insurance skills Proven experience in Team Management and leadership Excellent Customer Service abilities Effective Sales skills and experience Excellent written and verbal communication skills Ability to work independently and collaboratively in an on-site setting Bachelor's degree in Finance, Business Administration, or a related field Experience in the insurance industry is a plus Show more Show less

Job Description Job Title: SEO Expert Location: Chandigarh, India Department: Marketing Reports To: Digital Marketing Manager Job Type: Full-Time About Us: TRU is a Global Leading Organization dedicated to leveraging cutting-edge technology to drive business innovation and growth. We're architects of online experiences, innovators in the digital landscape, and partners in our clients' success stories. Our journey began with a simple yet powerful vision — to transform businesses through strategic and creative digital solutions. At TRU, we pride ourselves on a holistic approach to digital excellence. We don't just create websites or run marketing campaigns; we craft immersive digital journeys that resonate with audiences. From the inception of an idea to its execution, we bring together a team of passionate professionals who thrive on pushing boundaries and challenging the status quo. Our global team comprises of industry experts hailing from Canada and APAC realms including India and Indonesia having creative and innovative minds. We are tech-savvy enthusiasts and bring a wealth of intelligence and expertise to the table. Whether it's web development, design, digital marketing, or emerging technologies, we're here to navigate the complexities and deliver solutions that make a lasting impact. Position Overview: We are looking for a driven and knowledgeable SEO Expert with 2–3 years of hands-on experience to join our digital marketing team. This role is ideal for someone who has a solid foundation in SEO and is ready to take full ownership of search optimization strategies, technical audits, and performance-driven SEO initiatives. You’ll work cross-functionally with content creators, developers, and stakeholders to boost organic visibility and traffic across multiple digital properties. Job Location and Address: This requirement is Full Time and working from the office only. No Hybrid or Remote is available. The Incumbent is required to work in the following location: · Plot No E 275, Industrial Area, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 160071 Responsibilities: · Develop and implement effective SEO strategies aligned with business goals. · Conduct thorough keyword research and competitor analysis to identify growth opportunities. · Optimize on-page elements including meta tags, headers, internal linking, and site structure. · Identify and fix technical SEO issues in collaboration with the web development team. · Monitor website performance using Google Analytics, Search Console, SEMrush, Ahrefs, Screaming Frog and other SEO tools. · Strong understanding of technical SEO, HTML/CSS basics, and website architecture. · Build high-quality backlinks through ethical outreach strategies. · Experience with WordPress, Shopify, or similar CMS platforms like contentful. · Stay up-to-date with the latest search engine algorithm updates and industry trends. · Collaborate with content creators to develop SEO-friendly content across platforms. · Prepare regular reports on performance, traffic trends, and actionable. Requirements · Experience: Minimum 2+ years of hands-on SEO experience · SEO Expertise: Strong understanding of on-page, off-page, and technical SEO. In-depth knowledge of Google Search Console, Google Analytics, and SEO tools (e.g., SEMrush, Ahrefs, Moz). · Client Management: Proven ability to interact directly with clients, manage relationships, and understand client needs and goals. · Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex SEO concepts in an easy-to understand manner. · Problem-Solving: Strong analytical skills with the ability to diagnose SEO issues and implement effective solutions. · Project Management: Ability to manage multiple SEO projects simultaneously while maintaining high standards of quality and delivery. · Technical Knowledge: Understanding of HTML, CSS, JavaScript, and how these technologies impact SEO. Benefits · Competitive salary and benefits package. · Opportunities for professional growth and development. · A collaborative and innovative work environment. Show more Show less

Job Title: Technical Support Executive Location: Mohali Shift: Night Shift (PST Timings) Experience: 2+ years Are you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you! We are seeking a highly motivated Technical Support Executive with 2+ years of experience in supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner. Responsibilities Provide technical support to customers via tickets, email, and virtual meetings. Troubleshoot and resolve software-related issues in a timely manner. Log and track customer issues in a ticketing system. Ensure customer satisfaction by following up on open issues and keeping customers informed of progress. Collaborate with development and QA teams to resolve customer issues. Continuously improve knowledge of the ERP software and stay current with industry developments. Requirements 2+ years of experience in technical support for ERP software. Strong problem-solving skills. Excellent communication skills, both written and verbal. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Education Bachelor's or Master's degree in Computer Science, Software Engineering, or related field. If you are an energetic, self-motivated, and detail-oriented individual with a passion for providing excellent customer service, please submit your resume for consideration. We offer competitive salary packages, a supportive work environment, and opportunities for growth and advancement. If you are a technical support professional with a passion for helping customers, we encourage you to apply for this position. Show more Show less

Business Development Executive (Web Development) Experience: 1– 4 years Location: Mohali Job Summary: We are looking for a BDE with experience in Web Development Sales to generate leads, acquire clients, and drive business via platforms like Upwork, PPH, and LinkedIn . Key Responsibilities: Generate leads and pitch web development services (Custom Websites, WordPress, Shopify, Magento, etc.) Understand client requirements and offer tailored solutions Prepare proposals, cover letters, and cost estimates Negotiate deals, close sales, and meet targets Coordinate with development/design teams for smooth project execution Maintain CRM reports and client relationships Stay updated on industry trends Must have excellent communication skills Show more Show less

We are looking for a dynamic and well-spoken MBA fresher to join our team as a Marketing Executive . The ideal candidate will have strong communication and presentation skills, a customer-focused approach, and the willingness to travel for client meetings in and around Ludhiana. Key Responsibilities: Engage with potential and existing clients to promote company products/services Present marketing strategies and offerings in a clear and impactful manner Assist in planning and executing local marketing campaigns Visit clients’ offices and sites both within and outside Ludhiana Handle customer inquiries with a polite and professional attitude Coordinate with internal teams to fulfill client requirements  Key Requirements: MBA in Marketing (6months or up to 2 years of experience) Excellent verbal and written communication skills Strong presentation and interpersonal abilities Prior experience in customer care or client-facing roles (preferred) Polite, confident, and well-mannered personality Willingness to travel for client meetings as needed Show more Show less

Key Responsibilities: Execution of sales target through his/her team of FA/LIM/DM Responsible for recruitment and management of Agents (LIM/DM)- Identify, recruit, and manage advisors for the respective region. Train and motivate advisors to provide a better understanding of market/products. Monitor and review agents performance. Help them achieve maximum business. Meet customer on a regular basis for achieving organisational goals. Technical/ Functional Essential: Experience in insurance sales; Excellent Interpersonal Skills; Basic knowledge on Computer Operations Desirable: Knowledge about the insurance industry; Should be high on initiative; Well-groomed and confident Exp.- Min 6 months to 5 years