97 Jobs in Paonta Sahib - Page 2

Overview Position summary statement Lead in upholding Herbalife's quality standards at our India manufacturing site. Supervisory responsibilities As the Site QA Lead at the Contract Manufacturing (CM) facility in Himachal Pradesh for Herbalife ayurveda products. Monitoring processes at set frequencies to ensure compliance with Herbalife Quality procedure requirements. Conducting periodic audits of the facility and operations to help CM meet and improve quality and hygiene standards as per Herbalife Quality standards, Ministry of Ayush, Ayurveda product standards, and FSSAI GMP Guidelines. Communicating regularly with CM regarding any applicable changes in product processes impacting quality. Coordinating with CM for complaint handling, conducting Root Cause Analysis (RCA), and implementing Corrective Actions Preventive Actions (CAPA). Supporting CM in troubleshooting raw materials, packing materials, and process quality challenges, driving improvements to eliminate defects in Herbalife products. Conducting regular training sessions for the site team on updates in quality requirements and changes in quality procedures. Verifying documents and providing dispatch approvals for all batches from the site, ensuring no product is cleared for shipment without approval. Collating information for regular MIS and sharing periodic reports with the team based on defined requirements. Supporting site validation of new products to be manufactured. Participating in cross-functional improvement projects, meetings, and conferences as per defined responsibilities. Testing raw materials, packing materials, and finished goods, participating in Out-of-Specification (OOS) investigations. Leading continual improvement projects for quality assurance and control. Organizational relationships This position reports directly to the Manager QA – India and involves significant collaboration with the site team and other cross-functional teams. Minimum Qualifications Education Graduation or Post Graduation in Food Technology, Food Science, Chemical Technology, Pharma, or other allied streams. Skills Proven experience handling Ayurveda products with a robust knowledge of Ayush requirements. Experienced or trained in Quality and/or Food Safety Management System implementation (HACCP, ISO 9001, ISO 22K, FSSC 22k). Working knowledge of basic quality control processes such as calibration, OOS, OOT, sampling, and relevant test procedures. Proficiency in Microsoft Office (Word, PowerPoint, Excel). Excellent communication skills, both written and verbal. Experience Minimum 8-10 years of experience in a relevant field. Industry type: Ayurveda, Nutraceutical, Pharma, Food. Terms of Use Privacy Policy Compliance Documents CSR Policy

At Sun Pharma, we commit to helping you Create your own sunshine by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you ll find yourself becoming Better every day through continuous progress. exhibit self-drive as you Take charge and lead with confidence. demonstrate a collaborative spirit, knowing that we Thrive together and support each other s journeys. Title: Head Warehouse Designation: Senior Manager 1/DGM Location: Paonta Sahib Experience: 15+ years Job Responsibility: Ensure compliance to regulatory requirements like cGMP, USFDA, MHRA, MCC etc. and other system like ISO etc. Ensure compliance to timely Receipt, proper handling, storage and dispensing/issue of Raw materials, Packaging material and engineering material. Ensure compliance to proper handling, control and timely disposition of rejections and expiry materials. Proper accounting and safe custody of Raw material and packaging materials. Understanding requirements of internal customers and fulfil the same within specified time, through proper planning, organizing and coordinating. Cleanliness, upkeep, control and general administration in warehouse. Training to the people on the system and procedures for effective implementation and to enhance performance levels of individuals. Keeping track of changes applicable in regulatory/statutory requirements and meeting them. Up gradation of facility to meet future business needs. Ensure proper and adequate investigations for incidents. Optimum utilization of storage space, manpower and available resources through proper planning. MIS and participation in review meeting. Ensure compliance of dispatch of scrap from all type of process from beginning to end process. Ensure compliance and timely dispatches of Finish goods Checking and approval of GST documents. Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth.

Company Details Job Title Job Description Competencies Over all personality Awareness about the changing business environment and the demand on performance. Communication & Interactive Skills Team spirit and Cohesiveness Learning, Self-Development and Achievement Orientation Visible energy level, capability to stretch and adaptability to company culture. Academic/Professional Qualifications Work experience in the functional area Job Knowledge specific to the position Planning, Organizing and Problem Solving

Company Details Job Title Job Description Competencies Over all personality Awareness about the changing business environment and the demand on performance. Communication & Interactive Skills Team spirit and Cohesiveness Learning, Self-Development and Achievement Orientation Visible energy level, capability to stretch and adaptability to company culture. Academic/Professional Qualifications Work experience in the functional area Job Knowledge specific to the position Planning, Organizing and Problem Solving

Job Responsibilities: QA Head (Regulatory Parenteral Pharmaceuticals Plant) 1. Quality Assurance Management: Lead and oversee the Quality Assurance (QA) function in compliance with national and international regulatory guidelines such as USFDA, MHRA, EU-GMP, WHO-GMP, and other regulatory bodies. Develop, implement, and maintain the Quality Management System (QMS) to ensure adherence to current Good Manufacturing Practices (cGMP) and Good Laboratory Practices (GLP). Ensure the timely review and approval of batch manufacturing records (BMRs) and batch release processes. Prepare for and manage regulatory inspections and audits conducted by authorities such as USFDA, MHRA, WHO-GMP, and other agencies. Coordinate and ensure timely responses to audit observations and oversee the implementation of corrective and preventive actions (CAPA). Ensure the plant's compliance with all applicable regulatory requirements and maintain required certifications. Ensure proper validation and qualification of critical equipment, utilities, and processes, including media fill validation and sterilization validation. Approve and oversee process validation, cleaning validation, and analytical method validation activities. Supervise the preparation, review, and approval of Standard Operating Procedures (SOPs), protocols, reports, and other quality-related documentation. Implement and manage change control processes to assess the impact of changes on product quality and regulatory compliance. Ensure data integrity and compliance with ALCOA+ principles in all quality-related records. Lead investigations into deviations, non-conformances, out-of-specification (OOS) results, and ensure timely resolution with effective CAPA implementation. Identify potential risks to product quality and patient safety, and develop mitigation strategies. Conduct root cause analysis (RCA) and ensure implementation of continuous improvement initiatives. Provide training and guidance to QA, production, and other plant personnel on cGMP, quality systems, and compliance aspects. Build and maintain a high-performing QA team by fostering a culture of quality, accountability, and continuous improvement. Oversee the qualification and periodic evaluation of raw material and packaging material suppliers, contract manufacturers, and service providers. Ensure the implementation of robust vendor audit programs to maintain compliance with regulatory and internal quality standards. Stay updated with regulatory trends, new guidelines, and best practices in aseptic manufacturing and quality assurance.

Search by Keyword Search by Location Show More Options Loading... Location All Select How Often (in Days) To Receive An Alert: Create Alert Select How Often (in Days) To Receive An Alert: Apply Now » Apply Now Start applying with LinkedIn Please wait... Title: Warehouse Head Date: Jul 10, 2025 Location: Paonta Sahib - Warehouse Company: Sun Pharmaceutical Industries Ltd “At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. exhibit self-drive as you ‘Take charge’ and lead with confidence. demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Title: Head Warehouse Designation: Senior Manager 1/DGM Location: Paonta Sahib Experience: 15+ years Job Responsibility: Ensure compliance to regulatory requirements like cGMP, USFDA, MHRA, MCC etc. and other system like ISO etc. Ensure compliance to timely Receipt, proper handling, storage and dispensing/issue of Raw materials, Packaging material and engineering material. Ensure compliance to proper handling, control and timely disposition of rejections and expiry materials. Proper accounting and safe custody of Raw material and packaging materials. Understanding requirements of internal customers and fulfil the same within specified time, through proper planning, organizing and coordinating. Cleanliness, upkeep, control and general administration in warehouse. Training to the people on the system and procedures for effective implementation and to enhance performance levels of individuals. Keeping track of changes applicable in regulatory/statutory requirements and meeting them. Up gradation of facility to meet future business needs. Ensure proper and adequate investigations for incidents. Optimum utilization of storage space, manpower and available resources through proper planning. MIS and participation in review meeting. Ensure compliance of dispatch of scrap from all type of process from beginning to end process. Ensure compliance and timely dispatches of Finish goods Checking and approval of GST documents. Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Apply Now » Apply Now Start applying with LinkedIn Please wait...

“At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. exhibit self-drive as you ‘Take charge’ and lead with confidence. demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Title: Head Warehouse Designation: Senior Manager 1/DGM Location: Paonta Sahib Experience: 15+ years Job Responsibility Ensure compliance to regulatory requirements like cGMP, USFDA, MHRA, MCC etc. and other system like ISO etc. Ensure compliance to timely Receipt, proper handling, storage and dispensing/issue of Raw materials, Packaging material and engineering material. Ensure compliance to proper handling, control and timely disposition of rejections and expiry materials. Proper accounting and safe custody of Raw material and packaging materials. Understanding requirements of internal customers and fulfil the same within specified time, through proper planning, organizing and coordinating. Cleanliness, upkeep, control and general administration in warehouse. Training to the people on the system and procedures for effective implementation and to enhance performance levels of individuals. Keeping track of changes applicable in regulatory/statutory requirements and meeting them. Up gradation of facility to meet future business needs. Ensure proper and adequate investigations for incidents. Optimum utilization of storage space, manpower and available resources through proper planning. MIS and participation in review meeting. Ensure compliance of dispatch of scrap from all type of process from beginning to end process. Ensure compliance and timely dispatches of Finish goods Checking and approval of GST documents. Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth.

Role & responsibilities We are seeking a diligent and experienced QA & QC & production. The successful candidate will Ensure that our products meet specified quality standards. This role involves managing both Quality Assurance ( QA ) and Quality Control (QC) processes, conducting inspections, and implementing improvements to maintain and enhance product quality. Expanding role in building a team of QA/QC executives. Salary Range: 15,000 to 25,000 (negotiable based on experience & skills) Experience: Minimum 2 years in QA/QC department of Tablet & Capsule or pharma manufacturing unit Preferred candidate profile Quality control analyst Responsible for testing and analyzing pharmaceutical products to ensure they meet established quality standards. They work in laboratories, using analytical Techniques to test raw materials, in-process samples, and finished products. Quality assurance analyst Responsible for ensuring compliance with regulatory requirements by conducting audits, inspections, and assessments Preferred candidate profile Qualification B.Pharma , B.Sc or B.Tech Biotech D.Pharma Divya ( 9736044662 ) (9:30 AM to 7:30 PM ) Preferred candidate profile Company - Top Pharmaceuticals Companies based at Baddi HP. Fresher & Experience. Job Location- Chanigarh,Panchkula, Paonta Sahib ,BADDI ( Himachal Pradesh ) Functional : QC,QA & Production.Industry: Pharma manufacturing unit/ Food Technology The Saksham Success Enterprises Near Sunder Ayan by pass solan 173212 Himachal Pradesh Contact us Divya ( 9736044662 ) (9:30 AM to 7:30 PM )

Title: Head Warehouse Designation: Senior Manager 1 Location: Paonta Sahib Experience: 15+ years Job Responsibility: Ensure compliance to regulatory requirements like cGMP, USFDA, MHRA, MCC etc. and other system like ISO etc. Ensure compliance to timely Receipt, proper handling, storage and dispensing/issue of Raw materials, Packaging material and engineering material. Ensure compliance to proper handling, control and timely disposition of rejections and expiry materials. Proper accounting and safe custody of Raw material and packaging materials. Understanding requirements of internal customers and fulfil the same within specified time, through proper planning, organizing and coordinating. Cleanliness, upkeep, control and general administration in warehouse. Training to the people on the system and procedures for effective implementation and to enhance performance levels of individuals. Keeping track of changes applicable in regulatory/statutory requirements and meeting them. Up gradation of facility to meet future business needs. Ensure proper and adequate investigations for incidents. Optimum utilization of storage space, manpower and available resources through proper planning. MIS and participation in review meeting. Ensure compliance of dispatch of scrap from all type of process from beginning to end process. Ensure compliance and timely dispatches of Finish goods Checking and approval of GST documents.

Walk In interview for Sun Pharmaceutical Industries Limited, Paonta Sahib, Himachal Pradesh We are Recruiting for OSD Manufacturing facility located at Paonta Sahib Date: 13-Jul-2025 (Sunday) Time: 10:00 AM to 04:00 PM Interview Venue: Sun Pharmaceutical Industries Limited Village Ganguwala, Paonta Sahib District - Sirmaur Himachal Pradesh. India 173025 1)Designation: Technician/ Operators/ Manufacturing Assistant Education: ITI/ Diploma/ 12th Department: OSD Manufacturing Experience: 3 - 6 Years of experience in Pharmaceutical company handling Granulation/ Compression/ Coating activities in an regulatory Manufacturing Plant. 2)Designation: Technician/ Manufacturing Assistant Education: ITI/ Diploma/ 12th Department: Warehouse Experience: 2 - 6 Years of experience in Pharmaceutical company handling RM Dispensing & PM activities in an regulatory Manufacturing Plant. For all the positions, we are looking for candidates with experience in Regulatory plants like USFDA, MHRA, ANVISA & PICS Etc. Interested candidate meeting with criteria should carry their updated resume , Photographs , Salary Supporting/ Appointment / Increment letters Giving breakup of monthly & annual Salary. Those who are unable to attend the walk in may send their resume on yogesh.kumar9@sunpharma.com

Role & responsibilities Strategic Responsibilities: Define and govern the corporate CSV strategy across all units/sites for GxP systems, including SAP HANA. Lead enterprise-wide validation projects ensuring alignment with GAMP 5 , 21 CFR Part 11 , EU Annex 11 , and global data integrity expectations. Establish and monitor corporate SOPs, templates, and risk-based approaches for computer system validation. SAP HANA Specific Responsibilities: Lead validation of SAP S/4HANA (MM, QM, PP, and Z-reports, workflows, GRN process) across GxP operations. Prepare and maintain validation documentation including URS, Functional Specs, Test Scripts (IQ/OQ/PQ), RTM, and final reports for SAP HANA modules. Coordinate with IT, SAP consultants, and business users to ensure change management, role-based access control(RBAC), audit trail configuration, and secure workflows. Evaluate SAP-integrated systems (e.g.,LIMS, QMS, DMS) and their GxP compliance status. Cross-System & Governance Responsibilities: Ensure centralized control and compliance of all validated GxP systems across manufacturing, QC, QA, warehouse, and R&D operations. Conduct CSV risk assessments, gap analyses , and ensure mitigation plans are implemented across systems. Support system onboarding, upgrades, and infrastructure changes from a validation standpoint. Lead or support regulatory inspections and customer audits as CSV SME. Develop and lead training programs on computer system validation, data integrity, and regulatory compliance. Manage a team or act as a corporate mentor for site-level CSV resources. Preferred candidate profile: Technical Competencies: Strong knowledge of: SAP HANA MM, QM, PP, GRN workflows, custom Z-reports GAMP 5 / V-model SDLC / Agile methodologies 21 CFR Part 11 / EU Annex 11 / WHO / PIC/S data integrity guidance Soft Skills & Corporate Traits: Strong leadership and coordination skills for multi-site operations Excellent documentation, audit readiness, and training capabilities Capability to represent the organization in global audits and customer discussions Strong cross-functional communication with IT, QA, QC, Regulatory, and external vendors

Present and sell company products and services to current and potential clients. Establish customers' needs and explain and demonstrate products to them, which may involve providing technical descriptions of products Develop and update knowledge of their own products and the products of their competitors Personal attributes & competencies Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solution Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority Job Specifications: Customer Appointment will be provided by the company to do Eye Check up 1 Month Eye Check up training provided No Cold calling required Fixed Daily Petrol Allowance on every customer visit. Lucrative incentive plan & fixed salary Excellent growth opportunities Eligibility Qualification Graduate Only Male candidate would be preferred Two Wheeler and valid DL is compulsory

Key Responsibilities: Greet customers warmly as they enter the store, engaging them in conversation and understanding their eyewear needs. Assist customers in selecting eyeglasses, sunglasses, and contact lenses, providing product information, recommendations, and demonstrations as needed. Use product knowledge and sales techniques to upsell and cross-sell products, maximizing sales opportunities. Process customer transactions accurately and efficiently, including cash handling, credit card transactions, and billing inquiries. Maintain a clean, organized, and visually appealing store environment, ensuring that merchandise is properly displayed and priced. Perform regular inventory checks, restock shelves, and assist with merchandise deliveries as needed. Address customer concerns and resolve issues in a timely and professional manner, escalating to management as necessary. Stay updated on product offerings, promotions, and company policies to provide accurate information to customers. Collaborate with team members to achieve sales targets, meet customer service goals, and ensure the overall success of the store. Qualifications: High school diploma or equivalent. Previous retail or customer service experience is preferred but not required. Friendly and outgoing personality with excellent communication and interpersonal skills. Customer-focused mindset with a willingness to go above and beyond to meet customer needs. Ability to work effectively in a fast-paced environment and multitask with attention to detail. Strong problem-solving skills and the ability to handle challenging situations with professionalism and tact. Flexible availability, including evenings, weekends, and holidays, as needed.

Reporting to a Store Manager Skip Level Areas Operations Manager About the Role The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience. Responsibilities Area Activities expected to be performed by a Lenskart Optometrist Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Customer focus: Driving Net. Personal attributes & competencies Minimum qualification: Diploma/ Bachelors in Optometry Freshers are eligible to apply- no minimum work experience required Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority .

Reporting to Area Operations Manager Skip Level City/Zonal Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Customer focus: Driving Net Promoter Score Striving to have long lasting and fruitful relationships with each of our customers Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Driving sales vs. plan Assessing field capability and establish performance priorities at group level Assisting in recruiting and selecting high potential staff People development Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan (Attrition Control) Understanding the reasons for attrition and taking measures to control it Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Cash & Inventory management Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Supervision Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store SOP adherence & implementation Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Store upkeep & maintenance Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority .

Company Description Price Action Trading Role Description This is a full-time/ part time hybrid role for a Social Media Assistant( Fresher can also apply) at Price Action Trading. The role is located in Paonta Sahib with some work from home flexibility. The Social Media Assistant will be responsible for managing social media marketing activities, communication with the audience, developing content strategies, optimizing social media presence, and writing engaging content. Qualifications Social Media Marketing and Social Media Optimization (SMO) skills Strong communication skills Experience in developing content strategies Writing skills Experience in the finance or trading industry is a plus Any graduate degree ,Bachelor's degree in Marketing, Communications, or related field We need local candidate only.

We are looking for a skilled, innovative, and experienced food technologist to join our team as R&D Assistant Manager in Paonta Sahib. This pivotal role is centered on spearheading innovation in protein-based nutrition products, fostering cross-functional collaboration, and ensuring adherence to regulatory standards. The ideal candidate will have hands-on expertise in New Product Development (NPD) and Technology Transfer, with a strong focus on Nutraceuticals, Sports Nutrition, and Health Supplements. A deep understanding of formulation science, process innovation, and regulatory compliance is essential, along with a proven ability to transform scientific concepts into commercially viable products. We are seeking someone with a solid background in food technology, particularly in protein applications, and a demonstrated track record of successfully scaling products from concept to market launch. Key Responsibilities: Lead and manage New Product Development (NPD) projects for nutraceuticals —including dietary supplements, functional foods, and health beverages—within defined timelines. Develop innovative formulations across multiple dosage forms: tablets, capsules, powders, gummies, and liquids. Assess formulation feasibility and ensure strict compliance with FSSAI Nutraceutical Regulations, including adherence to ICMR RDA limits. Conduct lab-scale and pilot trials, ensuring seamless technology transfer to commercial manufacturing. Collaborate cross-functionally with teams in Quality Assurance, Regulatory Affairs, Marketing, and Production to drive product success. Optimize formulations for cost-effectiveness, process efficiency, and sensory appeal (flavor, color, texture). Select ingredients and define quantities based on validated scientific literature and clinical research. Maintain detailed technical documentation, including formulation records, trial reports, and stability data. Ensure regulatory compliance with FSSAI, AYUSH, and relevant international standards. Support manufacturing scale-up, troubleshooting production challenges and ensuring smooth execution. Conduct sensory evaluations and shelf-life studies to validate product quality and consumer acceptance. Manage raw material portfolios, including sourcing alternatives and evaluating supplier options. Develop taste-masking strategies for bitter or unpalatable ingredients to enhance consumer experience. Perform literature reviews, excipient selection, and compatibility studies to support formulation design. Design and validate nutritional information, label claims, and process flow diagrams. Prepare and maintain comprehensive documentation, including trial reports, BOMs, stability studies, and regulatory submission data. Skills & Competencies: Strong technical knowledge and project management capabilities. Excellent analytical and problem-solving skills. Effective communication and interpersonal abilities. Fluent in English and Hindi. Certifications & Training: Six Sigma Yellow Belt Training in Food Safety and Quality Standards

Reporting to Store Manager Skip Level Areas Operations Manager About the Role A Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to customers. He/she plays a key role in driving the revenue achieved by the store. Responsibilities Area Customer focus: Driving Net Promoter Score Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Product recommendation Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions Achieving sales Vs. Plan & SOP adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Store upkeep & maintenance Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority .

Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Direct Reportees: Store Managers Interactions: Internal and External Stakeholders. You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent - Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

Reporting to Store Manager Skip Level Areas Operations Manager About the Role Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has Product recommendation With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions Achieving sales targets & SOP adherence Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently Post making the sale, he/she is responsible for coordinating with the customer for product pick up, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage Store upkeep & maintenance He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

We are seeking a highly motivated Recruiter to join our Retail TA team. In this role, you will be responsible for leading the recruitment process for a variety of roles. You will work closely with hiring managers to understand their hiring needs and develop recruitment strategies to attract and hire top talent. Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained To manage the end to end recruiting process for our retail business To ensure 95% manning capacity at all times Build great partnership with business in terms of understanding the needs and delivering as per agreed SLAs Developing & managing respective competition portfolio by rigorous sourcing Conduct interviews and assess candidate qualifications and fit for the role and the company culture Coordinate with hiring managers and candidates to schedule interviews and follow-up communication Manage end to end recruitment process, including negotiating job offers and driving closures Minimum Qualifications: Bachelor's degree in Human Resources or related field Minimum of 3+ years of experience in recruiting for a variety of positions and levels Strong understanding of recruitment best practices and trends Good communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to work independently and as part of a team.

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibilities Store Visit Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores In Store Duty Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc. Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc. To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example Manpower To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals Training For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals Audit Periodically audit their eye test and dispensing performance Team Leader Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Revenue Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns Team Work Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate Documentation Maintain documentation and Report daily to PS regional manager on store visit summary Working Hours Same as store shift and as per business needs. Must work on weekends and public holidays to support store business Personal attributes & competencies Minimum qualification - Diploma in Optometry with minimum 3 years of retail experience and a good track record Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements Must be ready to travel anywhere in India as per Business requirements Passionate about Sales, Retail, Customer service and Training Good understanding of market and product analysis Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude Energy, influence, 10 x think entrepreneur mind-set etc .

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale.

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.