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2.0 - 4.0 years
7 - 9 Lacs
Noida, Nagpur
Work from Office
Job Title: Sales Executive Company: Bharat Digital Location: Nagpur Experience: Minimum 2 years (Field Sales) Job Type: Full-Time (Field Work/Direct Sales) Job Summary: Bharat Digital is hiring experienced Sales Executives for direct sales. Candidates must have 2+ years of sales experience and basic knowledge of IT services (like websites, digital marketing, etc.). This is a target-based field job focused on bringing in clients. *Responsibilities:* Direct sales and lead generation Bring new clients for digital/IT services Meet monthly sales targets Explain services clearly to potential customers Maintain follow-ups and good client relations *Requirements:* 2+ years of field sales experience Basic understanding of IT/digital services Strong communication & negotiation skills Must be comfortable working on the field Two-wheeler preferred *Benefits:* Fixed Salary + Attractive Incentives Travel allowance (if applicable) Growth opportunity in the digital sector Apply Now: Send your resume to ekta@bharatdigital.co or contact 9405319531
Posted 2 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Nagpur, Pune
Work from Office
Capri Car Loan is Hiring for Branch Business Manager (BBM) at Pune and Nagpur. The Branch Manager will be responsible for leading the team of RM to drive Sales, Manage Customer Relationships,ensure Compliance with regulations,and achieve branch targets. Key Responsibilities: Lead, motivate and develop a team of RM and support them to achieve sales target . Develop and implement Strategies to drive Car Loan Sales growth and expand market Share. Identify new business opportunities,partnerships, and Channels to increase loan portfolio and revenue. Excellent leadership, communication and Interpersonal skills. Education and Work Experience Requirements: Bachelor degree in Business, Finance or related field and Prior experience of more than 3 years in Car Loan. About CGCL Capri Global Capital Limited (CGCL) is the flagship company of the Capri Global Group and a diversified Non-Banking Financial Company with presence across high growth segments like MSME Lending, Construction Finance, Affordable Housing Finance and Indirect Retail Lending. Since the inception of its lending business, CGCL has set up the required infrastructure, systems, and processes, evolved its growth strategy and has expanded its presence accordingly. CGCL is listed on BSE and NSE. CGCL employs a committed workforce of over 10,000 plus employees with a branch presence at 750 plus locations majorly across North & West India.
Posted 2 weeks ago
5.0 - 10.0 years
6 - 8 Lacs
Nagpur, Pune
Work from Office
Capri Car Loan is Hiring for City Head at Pune and Nagpur. The City Head will be responsible for leading and managing the team of BBM and Car loan business operations within a specific city or region. The Primary focus will be on driving Sales, expanding market presence,building strong customers relationships. Key Responsibilities: Develop and execute strategic plans to drive car loans sales growth and achieve business targets within the assigned city or region Identify markets opportunities,Customer segments,and product niches to capitalize on and enhance Competitive advantage Lead and motivate a team of sales professionals to generate new leads, acquire customers and expand the Car portfolio Address Customer inquiries, Concerns and escalations promptly and effectively to enhance satisfaction and loyalty Education and Work Experience Requirements: Bachelors Degree in banking , Insurance or financial services with more than 5 years experience in car loans. About CGCL Capri Global Capital Limited (CGCL) is the flagship company of the Capri Global Group and a diversified Non-Banking Financial Company with presence across high growth segments like MSME Lending, Construction Finance, Affordable Housing Finance and Indirect Retail Lending. Since the inception of its lending business, CGCL has set up the required infrastructure, systems, and processes, evolved its growth strategy and has expanded its presence accordingly. CGCL is listed on BSE and NSE. CGCL employs a committed workforce of over 10,000 plus employees with a branch presence at 750 plus locations majorly across North & West India.
Posted 2 weeks ago
3.0 - 8.0 years
8 - 16 Lacs
Nagpur, Chennai, Mumbai (All Areas)
Hybrid
Job purpose: The incumbent is responsible for the designated region in order to meet ophthalmologists /Doctors on a regular basis and accomplish revenue objectives in line with team/organizational goals. Meet the company's call average and ophthalmology coverage requirements in the designated region. Main Accountabilities: Accountable for assigned territory, meeting ophthalmologists, Doctors and opticians on a regular basis, and meeting revenue budgets in line with team/organizational goals. Collaborate with sales teams from various locations to generate revenues in the Hospital Retail Channel. Carry out customer/market development efforts in collaboration with line managers. Key Result Areas: Manage and continually updates a client base of consultant ophthalmologists, institutions, and hospitals, and review the list to improve the business. Conduct product conversations with ophthalmologists, as well as consumer education, retail audits, and monitor distributor Implement the company's marketing strategies on a regular basis, thereby meeting sales targets and product volume budgets. Meets the company's call average and ophthalmology criteria in the designated region. Adhere to reporting procedures, work schedules, and budgets in order to maximize sales and establish efficient sales processes. Job Specifications: The candidate must be a graduate in science, pharmacy, or optometry with a strong track record. 4-12 years of previous successful sales experience in the Pharmaceutical / Healthcare Industry is required. (Optical/Ophthalmology industry preferred)
Posted 2 weeks ago
7.0 - 10.0 years
6 - 10 Lacs
Nagpur, Jabalpur, Aurangabad
Work from Office
We are looking for a detail-oriented Area Sales Manager to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. Retired candidate can also apply Need to travel extensively Travel and accommodation will be taken care of by the company Responsibilities:- Present, promote and sell products/services using solid arguments to existing and prospective customers Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and complaints to maximize satisfaction Required Candidate profile: 10+ or more years experience in sales Excellent communication, sales, and customer service skills Excellent selling, negotiation and communication skills Prioritizing, time management and organizational skills
Posted 2 weeks ago
3.0 - 5.0 years
2 - 5 Lacs
Nagpur
Work from Office
Role & responsibilities : 1. Graduate Engineering / Diploma Holder in Electrical with 3+ years of experience in 132kV and above Transmission lines and Substations. 2. Material Planning and reconciliation, client work completion certifications, vendor management, subcontractor management, and Engineering drawings interface. 3. Liaise with Site Engineers, clients, and subcontractors. 4. Prepare job-specific procedures for processes to ensure quality and safety. 5. Mobilization of resources. 6. Handing over completed utilities. 7. Preparation & Certification of Client RA Bills. Essential Skills: Excellent interpersonal and communication skills. Requisite networking and Operating system knowledge Working Knowledge of MS office and other relevant software’s Strong aptitude for customer relationships and willingness to travel.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Nagpur, Lucknow, Jaipur
Work from Office
International BPO- Customer Support Specialist Excellent Communication Skills Voice & Chat Process Rotational Shifts Job Location-Jaipur & Gurgaon Salary between 27k to 36k ctc virtual Interview Contact: Rashi- 6378301141 Harshita- 9334177454
Posted 2 weeks ago
0 years
0 Lacs
Nagpur, Maharashtra, India
On-site
Location: Nagpur, MH, IN Areas of Work: Home Improvement Job Id: 13281 Deriving Sales from distributor, direct dealer and sub-dealers basis budgeted annual targets and plans Scheme communication to target dealers, direct dealers and distributors. New product launch - pitching to distributor/direct dealer and sub dealer. Monitor Outstanding amounts for distributors and direct dealers. Ensuring recovery of OS and keeping OD under control. Engaging with influencers like plumbing contractors and architects. Selling to builders, govt sector, house owners and other projects as it is a significant section of the market Market analysis and competitor study for identifying new sub dealers/direct dealers and distributors. Guide dealer through first phase through initiatives like in-shop selling, expansion/customisation of product range and the right display at counters, etc. Monitoring and Analysing new dealer performance to assess which among new dealers/ sub-dealers can be elevated to regular scheme dealers. Organizing meets - plumber meets, sub-dealer meets, direct dealer meets and distributor meets. Assist sub-dealer/direct dealer and distributor in complaint resolution either directly or through technician. Customer Complaints are resolved through coordination with customer care team and technical team within defined SLA Maintenance of data on stock availability at distributors to cater to stock shortage of sub-dealers. Monitoring and replenishment of stocks in coordination with Supply Chain Team (for distributors and direct dealers) and distributors (for sub-dealers). Follow-up on billing and fulfillment of orders in the system Evaluating the branding potential at identified counters and subsequently providing of display board and panels to maximize visibility Show more Show less
Posted 2 weeks ago
0.0 - 2.0 years
0 - 1 Lacs
Nagpur
Work from Office
Responsibilities: * Assist with marketing campaigns * Conduct market research * Collaborate on promotional activities * Report results to team * Develop sales strategies Performance bonus Sales incentives
Posted 2 weeks ago
8.0 - 12.0 years
6 - 11 Lacs
Nagpur
Work from Office
About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India. About the Role Paytm is looking for an experienced sales professional & people manager to be a part of the QR & Sound Box vertical. Expectations/ : 1.Growth of distribution and market share in the assigned area of operations. 2. Visibility & accountability through extensive QR & Sound box deployment and sale of the product 3.Identify and recruit the sales team to align and drive business in the Market 4. Plan the market size, span and geographies for ASMs . 5.Devise best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 6. Monitor the quality parameters as suggested by the Management 7. Validate and conduct audits on the acquisitions and sales done by the team. Must Have Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts. Superpowers/ Skills that will help you succeed in this role : 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets 2. Passionate about working in a fast growing firms and large team handling. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory Education - MBA (Marketing) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you.With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 2 weeks ago
0.0 - 2.0 years
0 - 1 Lacs
Nagpur
Work from Office
Responsibilities: * Design, develop, test & maintain Node.js applications using Express, MongoDB & Redis. * Collaborate with cross-functional teams on Flutter & Socket.io integrations. * Fill this Form :- https://forms.gle/2igCTL86nNxJAqqw9 Work from home
Posted 2 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
South Goa, Nagpur, Nashik
Work from Office
Dear Candidate, Greetings From "APEX SERVICES" Designation- Assistant manager/Deputy manager Role- Equity Dealer CTC- up to-5.5 LPA + incentive + Other benefit Branch Dealing ROLES & RESPONSIBILITIES: 1) Execution of trade orders on behalf of clients. 2) Building Relationships with clients. 3) Generating brokerage and volume. 4) Cross selling third party products. 5) New Client Acquisition 6) NISM 8 certification is mandatory 7) Graduate / Post graduate with minimum 1 yr exp in Equities. Kindly reply with an updated CV on apex.ujjwal@gmail.com if you are interested in the mentioned Job Role. you can call also on 6394266681
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
Nagpur, Maharashtra, India
On-site
Job Title: HR Operations Executive Location: Nagpur Department: Human Resources Experience: 2-4 Years Employment Type: Full Time Job Summary We are looking for a detail-oriented and proactive HR Operations Executive to join our HR team. The ideal candidate must have hands-on experience in HRMS, data management, and employee life cycle activities. This role involves managing day-to-day HR operations, supporting payroll activities, ensuring accurate HR data, and assisting in month-end HR closures and exit processes. Key Responsibilities Manage and maintain employee records in the HRMS with accuracy and confidentiality. Handle daily HR operational activities such as onboarding support, documentation, and HR queries. Ensure timely updates of employee data including transfers, promotions, and other changes. Coordinate and execute smooth exit formalities including clearance, documentation, and exit interviews. Support payroll team by providing accurate inputs (attendance, leaves, variable components, etc.). Assist in monthly HR closure activities and generate required reports for finance and audit teams. Maintain and update HR trackers, reports, and dashboards on a regular basis. Collaborate with cross-functional teams to resolve employee queries and ensure timely resolution. Ensure compliance with company policies and statutory regulations. Key Skills Required Strong command over Excel (VLOOKUP, Pivot Tables, Data Cleaning, MIS reporting). Hands-on experience with HRMS software Excellent organizational and data management skills. Understanding of payroll processes and statutory deductions is a plus. Good interpersonal skills and a proactive work approach. Show more Show less
Posted 2 weeks ago
0.0 - 5.0 years
7 - 10 Lacs
Nagpur
Work from Office
Responsibilities: * Conduct research in field of expertise * Teach computer science, financial & operational management, data analytics, physics, chemistry, maths, electronics engineering, E&C/E&M/ME, robotics
Posted 2 weeks ago
25.0 - 30.0 years
40 - 45 Lacs
Nagpur
Work from Office
Oversees large infra projects, aligning with strategy, budget, and goals. Ensures stakeholder ties, quality, risk control, legal compliance, and team growth while driving innovation, governance, and long-term success in rail and road. Required Candidate profile Proven infra leader, 500Cr+ projects, expert in FIDIC, finance, R&R, SAP, PM tools, design, compliance, contracts, stakeholder ties, risk, and market dynamics with strong leadership and strategy. Perks and benefits Incentives Insurance Retirement Growth Mobility
Posted 2 weeks ago
1.0 - 4.0 years
1 - 3 Lacs
Nagpur
Work from Office
Key Responsibilities Social Media & Content Handle social media accounts Instagram, Facebook, YouTube, and X (Twitter) Create weekly post/reel strategies to grow followers and engagement Run and manage Meta ads (Facebook & Instagram Ads) Create basic designs or videos using Canva or any video editing tools Coordinate with designer to get posts/videos ready on time Publish content on all platforms as per calendar Monitor and reply to DMs, mentions , and WhatsApp messages Guest Relations Answer guest queries and booking requests via WhatsApp, Instagram, and calls Convert incoming leads into bookings (tables, birthdays, private events) Coordinate with on-ground team for smooth booking confirmations Take guest feedback after events or bookings Keep records of VIP and repeat guests for future campaigns PR & Promotions Build connections with influencers, colleges, and event promoters Help plan theme nights and promotional campaigns Connect with media for event coverage and press notes Maintain contact database of guests and collaborators Sales Support & Reporting Follow up on group and party enquiries Suggest marketing plans based on guest crowd trends Maintain booking sheets and track marketing performance (reach, leads, engagement)
Posted 2 weeks ago
5.0 - 10.0 years
15 - 25 Lacs
Nagpur
Remote
Were hiring a Software Developer & Client Support for a leading global business focused on delivering a wide range of tailored digital solutions aimed at helping businesses improve their digital presence, streamline operations, and engage users. Youll be part of a fast-moving, highly collaborative environment, helping to develop and support the platform, solve complex problems, meet project milestones, and deliver exceptional customer service through thorough testing and direct client engagement. This is a permanent, full-time, remote role, ideal for someone who is passionate about solving complex problems and at the same time building and supporting scalable platforms. What Youll Be Doing Platform Development: Contribute to the ongoing development and enhancement of our existing software platforms, ensuring scalability, performance, and maintainability. Client Support: Address and resolve support tickets from clients promptly, adhering to defined SLAs and maintaining high customer satisfaction. Effective Communication: Collaborate effectively with internal teams and maintain clear, professional communication with clients. System Familiarisation: Conduct in-depth research to understand the architecture, codebase, and database structure of existing platforms. UX Understanding: Develop a working knowledge of our user experience approach by actively engaging with key platform functionalities. Process Integration: Learn and follow internal operational procedures, including administrative protocols and expected turnaround times for customer service. Must-Have Skills ASP.NET (VB or C# preferred) - 5 SQL Server - 5 HTML – 6+ Nice-to-Have Skills Javascript CSS DevExpress What Sets You Apart Analytical Problem Solver — Quickly understands complex platforms, code structures, and workflows to contribute effectively from day one. User-Focused Approach — Gains hands-on knowledge of platform functionality to align technical solutions with a seamless user experience. Effective Communicator — Collaborates confidently with internal teams and customers, ensuring clarity, responsiveness, and shared understanding Quality-Oriented Developer — Maintains high standards through thorough testing and validation, ensuring reliable and stable software delivery. Why Smart Workers Love It Here Fixed Shifts — 12:00 PM – 9:30 PM IST (Summer) | 1:00 PM – 10:30 PM IST (Winter). No Weekend Work — Real work-life balance, not just words. Day 1 Benefits — Laptop and full medical insurance provided. Support That Matters — Mentorship, community, and forums where ideas are shared. True Belonging — A long-term home where your contributions are valued. How We Work Remotely at Smart Working Remote only works when it's built on trust and transparency. That’s why we use simple, reliable tools to track hours and outputs — giving you the freedom to do your best work while staying aligned with the team. No dual employment during working hours. No outsourcing your assigned work.
Posted 2 weeks ago
4.0 - 8.0 years
8 - 18 Lacs
Nagpur, Pune, Bengaluru
Work from Office
Expertise in Python Programming with hands on experience in using Python libraries for data ingestion and DWH technologies like Snowflake, AWS - Expertise in Data Modeling specially OMOP will be an added advantage - Willingness to work on any of the ETL tools/technologies as per the need of project/organization - Understand the existing eco system and come up with unique solutions to improvise - Communicate with Product Owner or Business Analyst regarding requirements to understand them - Strong analytical, problem-solving, and product management skills
Posted 2 weeks ago
2.0 years
0 Lacs
Nagpur, Maharashtra, India
On-site
Job Location: Nagpur Company Description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. Diversity Statement Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding. About the Role: If you are accountable for your results, focus activities on attaining set objectives, this role can interest you! As a Sales Representative your main focus will be to achieve best point of sale volumes and placements. In order to reach the defined sales targets, you will be in charge of managing and organizing territories and clients to ensure integration with all headquarter business initiatives and Functions. Main Responsibilities: SALES TARGET ACHIEVEMENT & DEVELOPMENT Aiming to achieve the sales targets Visiting the Point of Sales within the defined area and verifying that products are available and properly placed, that prices are visible, that advertising materials are in the right place, at the right time and in the correct quantity Taking orders in quantity and assortment necessary for targeted visibility and ensuring stock in the Point of Sales Exploring and providing direction on the development of business growth opportunities Influencing sales and supporting the client communicating catalogue, placement optimization, promotions and driving the innovative sales approach COMMUNICATION AND POS COORDINATION Building up and maintaining relationship with customer counterparts in the field Communicating all activities to stores to ensure their implementation Engaging clients in Category Management discussions and improvement projects Reporting and communicating store activity evolution Implementing merchandising activities PLANNING AND REPORTING Reporting the performance of trade field activities and the accomplishment of sales conditions, agreements and retail price trends and monitoring performance Setting and monitoring POS Quality, Customer Quality and other KPI targets MAIN COLLABORATION WITH: Field/Regional Manager, Category Management, Merchandisers Who we are looking for: Min. Bachelor’s Degree in Economics or Marketing At least 2 years of experience in field sales Previous experience in the FMCG segment will be a plus Fluency in English Proven sales experience with a track record of fulfilling targets Knowledge of commercial and office software (e.g. Excel, PowerPoint) Driving license How to be successful in the role and at Ferrero: Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. Open communication is one of our main values and thanks to outstanding skills in this area you will develop great relations with clients, stakeholders and colleagues. As you’ll be working in field sales, you should have good organizing skills and would like to work flexible hours and be highly mobile in a dynamic environment. A demonstrable result-focus, proactive attitude and driving excellence in execution will help you in building a strong position among clients and achieving expected sales outcomes. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Nagpur, Maharashtra, India
On-site
Company Description Praxis360 Marketing Pvt. Ltd. is a healthcare marketing company dedicated to serving doctors, focused on providing genuine, patient-centered marketing strategies rooted in empathy and expertise. We believe in the power of authenticity and a patient-centric approach to create customized strategies that resonate with both doctors and patients. Role Description This is a full-time on-site role for a Motion Graphic Designer located in Nagpur. The Motion Graphic Designer will be responsible for creating motion designs, video production, motion graphics, graphic design, and graphics work on a day-to-day basis. Qualifications Motion Design and Motion Graphics skills Video Production skills Graphic Design skills Experience in graphics work Proficiency in relevant design software Strong portfolio showcasing motion graphic design work Excellent communication and collaboration skills Ability to work in a fast-paced environment and meet deadlines Show more Show less
Posted 2 weeks ago
5.0 - 10.0 years
4 - 9 Lacs
Nagpur, Chennai, Bengaluru
Work from Office
Role & responsibilities We are looking for 5+ years of experience in snowflake development. Willing to relocate to preferred location. Opening Location: chennai, Bangalore & Nagpur
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Nagpur
Work from Office
Seeking an electronics engineer with PCB design (LTE/GNSS), RTOS firmware (STM32), display integration, power management, and strong research skills for wearable/IoT device prototyping. Experience with battery-powered systems required.
Posted 2 weeks ago
5.0 - 7.0 years
4 - 6 Lacs
Kolhapur, Nagpur
Work from Office
Role & responsibilities :- * Drive overall sales operation of the region * Develop action plan to achieve LTP & Sales budget of group & non-group products * Buildup sales in new product lines. * Execute & monitor customer relationship management as per defined strategy & action plan for respective segments * Drive secondary & tertiary selling activities to increase demand * Execute network expansion & sustainability as per 3I/3R. * Responsible for payment collection & ensure over dues are well within the norms Preferred candidate profile :- B.tech ,Automobile's Industry ,4W segment
Posted 2 weeks ago
0.0 - 1.0 years
0 - 1 Lacs
Nagpur
Work from Office
Learn and Grow Institute is basically education start up in the field of advance software courses and Cryptocurrency-Blockchain courses. Roles & Responsibilities. 1) Leadership and Vision 2) Curriculum Development 3) Student Support and Welfare Required Candidate profile Microsoft Excel, Strong Communication Skills, Convincing Power Perks and benefits Fixed and Incentives Based Working
Posted 2 weeks ago
5.0 years
0 Lacs
Nagpur, Maharashtra, India
On-site
Job Title: Senior IT Service Desk Support | Australian Time Zone Job Type: Full-Time | Onsite | Permanent Location: Nagpur, Maharashtra, India About the Role We are seeking an experienced and process-oriented IT Service Desk Support professional to join our team onsite. The ideal candidate will have 5+ years of hands-on experience in Level 1 & 2 IT support , along with a solid understanding of ITSM frameworks, change management processes, architecture planning, and technical documentation . This is a client-facing role , requiring strong communication skills, the ability to follow and define process-driven support methodologies, and experience in executing change and configuration management policies. Key Responsibilities Provide onsite Level 1 and Level 2 IT support for end-user devices and business-critical systems Manage incidents and service requests via a structured ticketing system Troubleshoot Windows OS, Office 365, printing, endpoint issues, and standard enterprise applications Conduct patching, updates, vulnerability handling, and basic network troubleshooting (Wi-Fi, DNS, VPN, etc.) Implement, support, and optimize ITSM processes (Incident, Problem, Change, Asset, Configuration) Participate in defining and documenting change management workflows and policies Assist in creating technical architecture , implementation plans, and deployment documentation for support-related technologies Maintain accurate IT documentation, knowledge base articles, and change logs Collaborate with internal teams and vendors to ensure consistent and reliable IT service delivery Required Qualifications 5+ years of experience in service desk or desktop support roles Strong knowledge of Windows, Active Directory, Office 365, and standard IT tools Solid understanding of ITSM concepts and tools (e.g., ServiceNow, Freshservice, ManageEngine, etc.) Practical experience with change management, documentation, and IT support architecture Excellent written documentation skills and ability to define support policies and standard operating procedures Experience with patching, endpoint management, and vulnerability remediation Ability to work during AEST/AEDT business hours Preferred Certifications ITIL v3/v4 Foundation (strongly preferred) CompTIA A+, Network+, or Security+ Microsoft Modern Desktop Administrator Associate Cisco CCNA or CEH (basic cybersecurity awareness) Important Note Only candidates who strictly meet the experience, certification, and time zone/location requirements will be considered. Applications not matching these criteria will not be reviewed. Email - info@thesecurealley.com Show more Show less
Posted 2 weeks ago
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Are you considering a career change or looking for job opportunities in Nagpur? With a growing job market and a range of industries to choose from, Nagpur is an attractive destination for job seekers. Here's everything you need to know about jobs in Nagpur.
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