116 Jobs in Lonavala - Page 3

Role & responsibilities: 1. Lead and manage the daily operations of the SPA, ensuring a high level of service and team performance. 2. Provide continuous training and ensure staff remains up-to-date with the latest spa treatments, wellness trends, and customer service practices. 3. Foster a positive work environment that encourages teamwork, professionalism, and high morale. 4. Ensure all spa services are delivered in a manner that exceeds guest expectations. 5. Personally interact with guests to ensure their satisfaction with treatments and services, addressing any concerns or complaints promptly and professionally. 6. Monitor guest feedback and implement improvements based on their suggestions to maintain a high level of satisfaction. 7. Oversee the ambiance and environment of the spa, ensuring it remains relaxing, serene, and clean at all times. 8. Oversee the daily scheduling, treatment bookings, and coordination to ensure a smooth operation. 9. Maintain the highest standards of hygiene and cleanliness throughout the SPA, ensuring that all health and safety protocols are followed. 10. Manage the spa's equipment and facilities, ensuring that all items are functioning properly and are well-maintained. 11. Ensure that treatments are provided to the highest standards, managing any issues regarding the quality or delivery of services. 12. Develop and manage the annual spa budget, ensuring that financial goals are met or exceeded. 13. Control operational costs by managing labor costs, inventory, and other operational expenses. 14. Analyze financial reports and operational KPIs to ensure profitability and identify areas for improvement. 15. Create pricing strategies for spa services and retail products, ensuring competitive pricing while meeting financial objectives. 16. Collaborate with the resort's marketing team to promote the spa through special offers, packages, and seasonal promotions. 17. Develop new marketing initiatives and programs to attract new guests, increase bookings, and enhance guest retention. 18. Monitor the effectiveness of marketing campaigns and promotions to ensure they align with revenue targets. 19. Identify and implement new spa services, treatments, and experiences that enhance the overall wellness offering of the resort. 20. Engage with guests to promote spa services, upselling packages and treatments where appropriate. 21. Analyze competitor offerings and market trends to maintain a competitive edge in the wellness industry. 22. Manage inventory levels, ensuring that necessary products and supplies are ordered and stocked in a timely manner. 23. Oversee the purchase of spa products, equipment, and materials, ensuring cost-effective purchasing while maintaining quality. 24. Keep detailed records of product usage and ensure that waste is minimized. 25. Ensure all spa activities and services comply with health and safety regulations and resort policies. 26. Regularly inspect the spa premises to ensure that safety standards, cleanliness, and hygiene protocols are maintained. 27. Implement and monitor procedures for guest and staff safety, including fire safety, emergency protocols, and sanitation procedures. 28. Track key performance indicators (KPIs) for the spa, including revenue, guest satisfaction, service quality, and staff performance. 29. Prepare and present regular performance reports to senior management, highlighting achievements, challenges, and areas for improvement. 30. Set measurable goals for the team and ensure their accomplishment through regular follow-ups and assessments. 31. Collaborate with other departments within the resort (e.g., housekeeping, front desk, and food & beverage) to ensure a seamless guest experience. 32. Maintain strong communication with the senior management team, providing updates on spa performance, guest feedback, and operational challenges. 33. Regularly review and update the spa menu to ensure it remains aligned with guest preferences and industry trends. 34. Innovate and introduce new treatments, products, and packages to enhance the spa experience. 35. Ensure all services are marketed effectively to guests, making them aware of the full range of treatments available. 36. Implement sustainable practices within the SPA, such as using eco-friendly products and reducing waste. 37. Promote sustainability as part of the brand's wellness experience and integrate environmentally conscious practices in all aspects of the SPA's operations.

* Reporting to the HOD Marketing & Principal *Digital Marketing Executive will be responsible to handle various web portals for marketing. *Make use of various online platforms for creating awareness of SIMS. *Will be responsible to increase the views and engagement on the website for the targeted audience.

Role & responsibilities: Della Luxury Products is seeking a talented and detail-oriented Architect to join our team. This role offers a unique opportunity to work across two dynamic locationsMumbai and Lonavalacontributing to high-end luxury architecture, interiors, and product design projects. The ideal candidate should be creative, passionate about design, and capable of executing projects with precision and efficiency. Key Responsibilities: Assist in the design and development of architectural concepts for luxury projects. Work on detailed drawings, presentations, and 3D models. Coordinate with senior architects, designers, and project managers to ensure smooth project execution. Conduct site visits in Lonavala to monitor construction progress and ensure design implementation. Research and incorporate innovative materials, techniques, and sustainable practices. Collaborate with cross-functional teams, including interior designers and product designers, to maintain brand aesthetics. Manage documentation, BOQs, and specifications related to architectural projects. Preferred candidate profile: Bachelors degree in Architecture (B.Arch) or equivalent. 3-8 years of experience in architectural design and execution. Proficiency in AutoCAD, SketchUp, Revit, and Adobe Suite. Strong knowledge of architectural detailing and material selection. Excellent visualization and presentation skills. Ability to work across multiple sites and adapt to a fast-paced luxury design environment. Passion for luxury architecture, interiors, and product design. Note: Weekly travel between Mumbai and Lonavala Required Travel, Food and Accommodation will be taken care by the company

Maintaining the Records Explain about the Projects , market analysis Build up Relationships with the Channel Partners and connect with the clients

Must engage with hotel guests and ensure their comfort and pleasant stay. Responsibilities: inverory added Guest Service: Ensure that all guests receive a warm and personalized welcome. Check-in/Check-out: Efficiently handle guest check-in and check-out processes. Reservations: Manage room reservations and ensure accurate and timely confirmation. Front Desk Operations: Oversee the daily operations of the front desk, including shift scheduling, training, and performance management. Customer Satisfaction: Monitor guest satisfaction levels and address any complaints or concerns promptly. Team Management: Lead and motivate a team of front office staff to provide excellent service. Problem Solving: Resolve guest issues and complaints in a professional and timely manner. Training and Development: Provide training and development opportunities for front office staff

Job Description: Shift Manager / Assistant Restaurant Manager at Subway Brand:- Subway Role & responsibilities Shift Manager / Assistant Restaurant Manager at Subway assists in overseeing the daily operations of the restaurant to ensure efficient and high-quality service. This role involves supervising and supporting the restaurant team, maintaining cleanliness and hygiene standards, and contributing to the achievement of sales and customer service goals. Assists Profit and Loss management by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions. Shift Manager / Assistant Restaurant Manager is the in charge of a designated restaurant. Responsible for controlling day-to-day operations by scheduling labor, ordering food supplies and developing the restaurant team. Operate within standard operating procedures (SOPs). Team Training Preferred candidate profile Should have knowledge of restaurant P and L and Team handling. Customer Satisfaction - Quality Assurance - Inventory Control - Revenue Management - Team Building/Leadership - Conflict Resolution - Budgeting - Candidates must have working experience in Restaurant & Hotel. Proven work experience as a Manager. Maintaining the restaurant's revenue, profitability and quality goals. Strong leadership, motivational and people skills. Candidate from QSR & Fast Food Preferred Perks and benefits2.25 Lakhs to 3 Lakhs PA

A Sales Manager must always be active in the field and generate business for the company. Building strategies for brand enhancement, promotions, and revenue generation. Sales Manager must generate leads through various online & offline platforms. Successfully achieving targets & generating maximum revenue/business. Streamlining & Managing workflow between dealers, distributors & clients. Ensuring timely liquidation of assets/ products by dealers & distributors on client location. Candidate will be responsible for Up sales, cross sales, reference sales. Creating networking channels of dealers & distributors across entire region. Identify and visit target customers and potential customers based on our company profile, product range and expertise. Co-ordinating with back-office sales and production team. Providing technical & product knowledge to the team and the clients. Training sales executives and ensuring daily reports. Preparing timely reports for the business achieved and work-in-progress. Suggesting improvement plans, incentive structure, or programs for motivating executives.

Role & responsibilities : Senior Project manager / Site supervisor with knowledge of construction & interiors including MEP services for a resort in Lonavla. Ready to stay & work in Lonavla. Having complete knowledge of Interiors & Hospitality Projects. Complete Services Knowledge. Accommodation will be provided.

Extensive expertise in housekeeping Ops, asset preventive maintenance, SOP formulation, inventory management, IDS software, guest complaint resolution, guest interaction, maintaining superior room standards, laundry Ops, and staff training. JD: The Housekeeping Manager is responsible for overseeing the housekeeping operations and ensuring the cleanliness, orderliness, and attractiveness of the establishment. This role involves managing a team of housekeepers, ensuring adherence to health and safety standards, and providing excellent guest service. Key Responsibilities: Operational Management: Supervise and inspect the cleaning and servicing of guest rooms and public areas. Develop and implement housekeeping policies and procedures. Ensure all housekeeping activities are conducted in accordance with established standards and health regulations. Monitor inventory levels of cleaning supplies and linens and place orders as needed. Manage laundry services to ensure efficient processing and distribution of linens and uniforms. Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness standards are met. Team Management: Recruit, train, and supervise housekeeping staff. Schedule staff shifts and ensure adequate staffing levels to meet operational needs. Conduct performance evaluations and provide feedback and coaching to staff. Foster a positive and productive work environment. Guest Service: Respond promptly to guest requests and complaints regarding housekeeping services. Ensure guest satisfaction by maintaining high-quality standards of cleanliness and service. Collaborate with other departments to meet guest needs and enhance overall guest experience. Budget and Cost Control: Develop and manage the housekeeping budget. Monitor expenses and implement cost-saving measures without compromising service quality. Analyze financial reports and identify areas for improvement. Health and Safety: Ensure compliance with health and safety regulations and hotel policies. Train staff on proper use of cleaning chemicals and equipment. Conduct regular safety audits and address any identified hazards. Education - Bachelor Degree in Hospitality / Hotel Sector

Skills: . Guest Service, Interpersonal skills, Communication, Customer service, Ability to work under pressure, Food knowledge,. Job TitleF&B Service Associate. LocationMachan Resorts LLP, Lonavala. DepartmentFood & Beverage Service. Reporting ToF&B Supervisor / Restaurant Manager. Job Summary. The F&B Service Associate is responsible for delivering exceptional dining experiences by ensuring excellent service standards, maintaining professionalism, and providing personalized attention to guests. This role includes assisting in daily operations, managing guest requests, and upholding the quality of service that reflects the resorts standards. Key Responsibilities. Guest Service:. Greet guests with a warm and friendly demeanor. Assist guests with seating arrangements and menu selections. Provide detailed information about the menu, including ingredients, preparation methods, and special items. Address guest queries, requests, or complaints promptly and effectively. Order Taking And Serving. Take food and beverage orders accurately and relay them to the kitchen or bar. Serve food and beverages to guests in a timely and professional manner. Ensure all orders are presented as per the resorts standards. Setup And Maintenance. Prepare dining areas before service, including arranging tables, cutlery, and glassware. Maintain cleanliness and hygiene of workstations, dining areas, and service equipment. Assist in setting up buffets, events, or special dining arrangements. Team Collaboration. Work closely with kitchen staff and other service team members to ensure seamless operations. Communicate effectively with colleagues to provide a smooth guest experience. Upselling And Revenue Generation. Suggestively sell menu items, beverages, and promotions to maximize revenue. Encourage guests to try signature dishes or new menu offerings. Compliance And Standards. Adhere to hygiene, grooming, and service standards as per the resort's guidelines. Comply with health and safety regulations. Skills And Qualifications. EducationDiploma/Degree in Hotel Management or related field preferred. ExperienceMinimum 1 year in a similar role in the hospitality industry (freshers with a service-oriented mindset may also apply). Skills: . Excellent communication and interpersonal skills. Knowledge of food and beverage service techniques. Ability to work under pressure and in a fast-paced environment. Strong team player with a proactive attitude. Physical Requirements:. Ability to stand for extended periods. Ability to carry heavy trays or service items when required. Benefits. Competitive salary package. On-duty meals and accommodation (if applicable). Training and career development opportunities. Employee discounts on resort services

Skills: . Commercial Laundry Equipment Operation, Textile Care Knowledge, Stain Removal Techniques, Laundry Sorting and Classification, Time Management, Machine Maintenance, Attention to Detail, Customer Service,. Job TitleLaundry Supervisor. LocationMachan Resorts LLP, Lonavala. Job Summary. Machan Resorts LLP is seeking a detail-oriented and proactive Laundry Supervisor to oversee daily laundry operations. The ideal candidate will ensure high-quality linen care and efficient operations while maintaining the highest hygiene standards for our eco-resort. Key Responsibilities. Supervise and coordinate the activities of laundry staff to ensure timely and high-quality service. Inspect linens and uniforms to maintain cleanliness and ensure adherence to standards. Operate, monitor, and maintain laundry equipment, reporting any malfunctions. Implement and maintain inventory control for linen, cleaning supplies, and equipment. Train, mentor, and schedule laundry team members to optimize efficiency. Collaborate with housekeeping and other departments to meet guest requirements. Ensure compliance with health and safety regulations. Develop and implement procedures to improve laundry operations. Requirements. Proven experience as a Laundry Supervisor or similar role in the hospitality industry. Strong knowledge of laundry operations, fabrics, and equipment. Excellent organizational, leadership, and communication skills. Ability to work flexible hours, including weekends and holidays. Familiarity with eco-friendly practices is a plus. Benefits. Competitive salary with performance incentives. Accommodation and meals provided. Opportunity to work in a sustainable and innovative hospitality environment. How To Apply. Interested candidates can submit their resume to Careers@themachan.com or visit us at Machan Resorts LLP, Lonavala

Skills: . Mechanical, Electrical, And Plumbing (MEP), IT, CCTV, Carpentary, Maintenance And Repair, AMC,. Job Summary. We are seeking a highly skilled Assistant Manager, Engineering with expertise in various technical areas to support our engineering team. The Assistant Manager will be responsible for overseeing electrical systems, generator maintenance, plumbing, general maintenance, solar power, security systems (CCTV and telephone), and IT hardware and networking. The ideal candidate will have a comprehensive understanding of these areas and the ability to effectively manage maintenance tasks and projects. Responsibilities. Manage electrical systems within the facility, including installation, maintenance, and repairs to ensure safe and efficient operation. Oversee generator maintenance, including A checks and B checks, to ensure reliability during power outages and emergencies. Coordinate plumbing work, including installations, repairs, and maintenance of plumbing fixtures and systems throughout the facility. Supervise general maintenance tasks, such as equipment repairs, building upkeep, and grounds maintenance, to maintain a safe and functional environment. Implement and manage solar power systems, including installation, maintenance, and optimization to reduce energy costs and environmental impact. Maintain and troubleshoot CCTV and telephone systems to ensure security and communication capabilities are operational at all times. Manage IT hardware and networking infrastructure, including computers, servers, routers, and switches, to support business operations and connectivity. Develop and implement preventive maintenance programs for all systems and equipment to minimize downtime and extend their lifespan. Ensure compliance with safety regulations, industry standards, and company policies in all maintenance activities. Supervise a team of technicians and maintenance staff, providing guidance, training, and support as needed. Requirements. Strong knowledge of electrical systems, including wiring, circuits, and power distribution, with the ability to troubleshoot and repair electrical issues. Experience with generator maintenance, including A checks and B checks, to ensure reliable backup power. Proficiency in plumbing work, including installations, repairs, and maintenance of plumbing systems. Comprehensive understanding of general maintenance tasks and techniques. In-depth knowledge of solar power systems, including installation, maintenance, and optimization. Expertise in CCTV and telephone systems, including installation, troubleshooting, and maintenance. Advanced skills in IT hardware and networking, including computer systems, servers, and networking infrastructure. Excellent problem-solving skills and the ability to manage multiple tasks and priorities effectively. Strong leadership and communication skills, with the ability to lead and motivate a team. Minimum of 5 years of experience in a similar role, preferably in a facility management or engineering environment. Job LocationLonavala Maharashtra. Show more Show less

Skills: . Plant Identification, Pruning Techniques, Pest and Disease Management, Soil Health and Fertilization, Landscape Design, Irrigation Systems Management, Sustainable Gardening Practices, Use of Garden Machinery,. LocationMachan Resorts LLP, Lonavala. Position TypeFull-Time. About UsMachan Resorts LLP is an eco-friendly luxury resort committed to sustainability and providing guests with a serene natural experience. Our lush landscapes are a core part of our identity, and we seek a passionate and skilled Horticulturist to maintain and enhance our green spaces. Job SummaryThe Horticulturist will oversee the care, maintenance, and development of the resort's gardens, lawns, and natural landscapes. This role requires a blend of creativity, technical knowledge, and environmental stewardship. Key Responsibilities. Plan, design, and implement landscape projects in line with the resort's eco-friendly ethos. Maintain and care for plants, trees, and shrubs across the property. Monitor plant health and implement pest and disease control measures. Develop and maintain irrigation systems to ensure efficient water usage. Train and supervise gardening staff. Source eco-friendly materials and recommend plant species suitable for the resort's climate. Collaborate with the management team to create visually appealing and sustainable landscapes. Ensure compliance with environmental regulations and promote sustainable horticultural practices. Qualifications. Degree or diploma in Horticulture, Botany, or a related field. Proven experience in landscape management or horticulture. Knowledge of native and exotic plant species. Proficiency in pest control and soil management techniques. Strong understanding of irrigation systems and sustainable practices. Excellent communication and team management skills. Preferred Skills. Experience working in hospitality or resort environments. Familiarity with organic gardening and permaculture principles. Passion for eco-tourism and environmental conservation. What We Offer. A dynamic, nature-centric work environment. Opportunities for professional growth. Competitive salary and benefits. Application ProcessInterested candidates should send their CV along with a cover letter highlighting their experience and passion for horticulture to Careers@themachan.com. Show more Show less

Skills: . Technical Knowledge, Leadership Skills, Problem-Solving, Project Management, Budgeting & Cost Control, Communication Skills, Time Management,. PositionAssistant Manager Engineering. LocationMachan Resorts, Lonavala. DepartmentEngineering. Reports ToGeneral Manager. Job TypeFull-Time. Job Overview. The Assistant Manager Engineering will be responsible for managing the resorts engineering operations, ensuring that all facilities and equipment are properly maintained and functioning at optimum levels. This role involves overseeing preventive maintenance, repairs, and supporting daily operational requirements for the smooth functioning of the resorts infrastructure. Key Responsibilities. Maintenance Management:. Oversee the preventive and corrective maintenance programs for the resorts buildings, systems, and equipment (HVAC, plumbing, electrical, etc.). Ensure all engineering operations run smoothly and are in compliance with safety standards. Team Supervision:. Lead and manage a team of engineers and technicians, ensuring that all tasks are completed on time and to high-quality standards. Provide guidance and training as needed. Troubleshooting & Repairs:. Diagnose and resolve engineering issues related to electrical, mechanical, and plumbing systems. Provide timely solutions to minimize downtime and service interruptions. Project Management:. Assist in planning and overseeing engineering projects such as renovations, repairs, and installations of new systems. Ensure projects are completed on time, within budget, and according to specifications. Inventory & Equipment Management:. Manage the inventory of engineering tools, equipment, and spare parts, ensuring that necessary materials are available when needed for repairs and maintenance. Budgeting & Cost Control:. Assist in the preparation and management of the engineering departments budget. Ensure that engineering activities are performed efficiently and cost-effectively. Safety & Compliance:. Ensure compliance with health, safety, and environmental regulations. Conduct safety audits and inspections regularly to identify and mitigate potential risks. Guest Satisfaction:. Ensure that engineering issues affecting guest comfort, such as air conditioning, lighting, or plumbing problems, are promptly addressed to maintain high levels of guest satisfaction. Sustainability Initiatives:. Support energy conservation and sustainability efforts by implementing best practices and recommending energy-saving measures. Documentation & Reporting:. Maintain accurate records of maintenance schedules, equipment repairs, and inspections. Provide regular updates and reports to the Engineering Manager. Qualifications And Skills. Education:. Bachelors degree in Engineering (Mechanical, Electrical, or Civil) or related field. Additional certifications in hospitality or facility management are a plus. Experience:. 3-5 years of experience in the engineering or maintenance department, preferably in the hospitality industry. Previous experience in team leadership is preferred. Skills: . Technical KnowledgeStrong understanding of engineering systems, including HVAC, plumbing, electrical, and mechanical systems. Leadership Skills: Ability to lead and motivate a team, ensuring efficient and effective operations. Problem-SolvingStrong analytical skills to diagnose and resolve technical issues. Project ManagementAbility to manage multiple projects and tasks simultaneously. Budgeting & Cost ControlExperience in managing departmental budgets and reducing operational costs. Communication Skills: Strong verbal and written communication skills. Time ManagementAbility to prioritize tasks effectively and manage time efficiently. Key Attributes. Attention to DetailAbility to spot and correct engineering issues before they escalate. Proactive AttitudeAnticipate and address potential problems before they affect operations. AdaptabilityAbility to respond to changes in technology, guest needs, and operational requirements. Customer-CentricFocus on ensuring that the resorts engineering systems contribute to guest comfort and satisfaction. Compensation. SalaryCompetitive, based on experience and qualifications. BenefitsHealth insurance, performance-based incentives, accommodation, and other perks as per company policy. How To Apply. Interested candidates can submit their resume along with a cover letter to [email/website] or reach out to our HR department at Careers@themachan.com. Show more Show less

Skills: . Attention to Detail, Problem Solving, Multi-tasking, Time Management, Welcoming demeanor, Communication,. Job TitleFront Office Guest Service Associate (GSA). LocationMachan Resorts LLP, Lonavala. DepartmentFront Office. Reporting ToFront Office Manager / Assistant Front Office Manager. Job Summary. The Front Office Guest Service Associate is responsible for delivering exceptional service to guests during their stay. This includes handling check-ins and check-outs, assisting with guest queries, managing reservations, and ensuring every guest has a memorable and seamless experience. Key Responsibilities. Guest Welcome and Check-In/Out:. Greet guests warmly upon arrival and departure. Handle the check-in and check-out processes efficiently while adhering to resort procedures. Verify guest identification and payment details, and allocate rooms appropriately. Reservation Management. Manage room bookings, modifications, and cancellations accurately. Ensure that guest preferences and special requests are noted and addressed. Guest Assistance. Provide information about the resorts facilities, activities, and services. Handle guest inquiries and resolve complaints promptly and professionally. Assist with luggage handling if required. Communication And Coordination. Act as a liaison between guests and other departments to fulfill guest needs (e.g., housekeeping, F&B, etc.). Communicate effectively with team members and supervisors to ensure smooth operations. Cashiering And Billing. Process payments, handle cash, and maintain accurate billing records. Ensure that all transactions are recorded correctly in the system. Compliance And Safety. Follow all safety, security, and confidentiality policies. Adhere to grooming and professional etiquette standards. Reports And Logs. Maintain accurate records of daily operations, including guest feedback and incident reports. Update room status in the property management system regularly. Skills And Qualifications. EducationDiploma/Degree in Hospitality Management or related field preferred. ExperiencePrevious experience in a front office or guest-facing role is an advantage (freshers with a service-oriented mindset are welcome). Skills: . Strong communication and interpersonal skills. Proficiency in operating property management systems and basic computer applications. Problem-solving and conflict resolution abilities. Multitasking and time management skills. LanguagesFluency in English; additional languages are a plus. Physical Requirements. Ability to stand for extended periods. Ability to work flexible hours, including weekends and holidays. Benefits. Competitive salary package. On-duty meals and accommodation (if applicable). Training and career development opportunities. Employee discounts on resort services

Skills: . Sight-Reading, Improvisation, Music Theory, Ensemble Performance, Audio Recording, Chamber Music, Music Interpretation, Live Performance Experience,. Job TitleFlute Player Trainee/Intern. LocationMachan Resorts LLP, Lonavala. About Us. Machan Resorts LLP is a premier eco-resort nestled in the serene landscapes of Lonavala, offering guests a unique blend of luxury and nature. We are dedicated to providing memorable experiences through exceptional hospitality, sustainable practices, and immersive activities. Position Overview. We are looking for a talented and passionate Flute Player Trainee/Intern to create a calming and enchanting ambiance for our guests. This role offers an exciting opportunity to showcase your musical skills while gaining hands-on experience in a hospitality setting. Key Responsibilities. Perform live flute music at designated times and locations within the resort premises. Collaborate with the guest experience team to enhance guest engagement through music. Adapt your music selection to suit different settings (e.g., morning, evening, special events). Assist in planning and executing musical events and sessions. Maintain and care for musical instruments and equipment. Qualifications. Proficiency in playing the flute (classical, contemporary, or fusion). Passion for music and eagerness to perform in a hospitality environment. Basic understanding of musical compositions and the ability to improvise. Good interpersonal skills and a guest-centric attitude. Prior experience (even informal) in performing live music is a plus. Internship Details. Duration3-6 months (extendable based on performance). StipendCompetitive, with accommodation and meals provided. Working HoursFlexible, with performances scheduled around guest activities. Why Join Us?. Gain practical experience in a vibrant hospitality setting. Showcase your talent to a diverse audience of domestic and international guests. Work amidst the tranquil and lush surroundings of Lonavala. How To Apply. Interested candidates can send their resume along with a sample of their musical performance to [insert email/phone number]. We look forward to hearing your. Show more Show less

Skills: . Multi-tasking, Computer Skills, Front office associate, Guest Service Management, Hospitality Industry, guest relation,. About The Role for Front Office Associate with The Machan Resorts. Greets, registers, and assigns rooms to guests. Issues room key to guest. Responsible for proper key control and other security measures. Answers telephone in absence of telephone operator. Transmits and receives telephone messages and sets up guests wake-up calls. Date stamps, sorts, and racks incoming mail and messages. Answers inquiries pertaining to hotel services, registration of guests, shopping, dining,. entertainment, and travel directions. Keep records of room availability and guests accounts. Operates the front office computer system. Makes photocopies if needed. Computes bill, collects payment, and makes change for guests. Makes and confirms reservations. Posts charges such as room, food, liquor, or telephone, to guest folio. Makes restaurant, transportation, or entertainment reservations for guests. Deposits guests valuables in hotel safe or safe deposit box. Checks out guests and inquires about their stay. Actively builds awareness of the Brand to guests. Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a. manner consistent with company policy. Makes Manager on Duty aware of any guest complaints. Maintains the desired levels of quality assurance ratings, including guest comment cards,. accounting audit and inspection scores. Confers and cooperates with other departments as needed to ensure coordination of activities. Ensures Inn compliance of all company policies and procedures. Adheres to all safety procedures and informs management of any unsafe conditions. Attends meetings and training as requested. Requirements. General knowledge of computers. Excellent interpersonal communication and customer service skills. Maintains professional appearance and demeanor at all times. Benefits. Food and Accommodation provided on the property for employees. Job TypeFull-time. Job LocationLonavala. Show more Show less

Skills: . Customer Service, Physical Stamina, Empathy, Massage Techniques, Attention to Detail, Circulation & Muscle Tension, Communication,. Job TitleSpa Therapist. LocationMachan Resorts LLP, Lonavala. DepartmentSpa and Wellness. Reporting ToAFOM/ FOM. Job Summary. The Spa Therapist provides professional and engaging wellness therapies and massage treatments to clients, ensuring a relaxing and rejuvenating experience. The role involves maintaining the highest standards of hygiene, customer service, and knowledge of various spa treatments to enhance guest satisfaction. Key Responsibilities. Guest Service and Consultation:. Welcome guests warmly and provide detailed consultations to understand their needs and preferences. Recommend suitable spa treatments based on guests' individual requirements. Ensure guests are comfortable and informed throughout their spa experience. Treatment Delivery. Perform a variety of spa treatments, including massages, facials, body scrubs, and other therapies as per the spa menu. Maintain professional techniques and standards during all treatments. Adapt treatments as needed to accommodate guest preferences or physical conditions. Hygiene And Cleanliness. Maintain cleanliness and hygiene in treatment rooms, spa equipment, and common areas. Ensure proper sanitation of tools and materials used during treatments. Product Knowledge And Sales. Stay informed about spa products and treatments. Recommend and promote spa products to guests for home use to enhance their experience. Achieve sales targets for spa products and services. Team Collaboration. Work closely with the spa team to ensure smooth operations and seamless guest experiences. Assist in maintaining spa inventory and replenishing supplies as needed. Compliance And Safety. Adhere to spa protocols, safety standards, and professional ethics. Address guest concerns promptly and escalate issues to the Spa Manager if required. Skills And Qualifications. EducationCertification or diploma in spa therapy, massage therapy, or related field. ExperienceMinimum 1-2 years of experience as a spa therapist; freshers with strong skills and training may also apply. Skills: . Expertise in various spa treatments, including massages, facials, and body therapies. Strong communication and interpersonal skills. Ability to create a calming and welcoming environment for guests. Knowledge of spa products and their benefits. Physical Requirements:. Ability to stand for extended periods and perform physical tasks related to treatments. Good stamina and hand dexterity for delivering treatments. Benefits. Competitive salary package. On-duty meals and accommodation (if applicable). Training and professional development opportunities. Employee discounts on spa and resort services

Skills: . Strong Communication, Flexibility, Telephone Etiquette, Multitasking, Positive Attitude, Eye to eye detail, Conflict and complaint resolution,. Job TitleF&B Service Hostess. LocationMachan Resorts LLP, Lonavala. Job TypeFull-Time. Job SummaryThe F&B Service Hostess is the first point of contact for guests in our dining area, ensuring a warm welcome and providing exceptional guest service. The ideal candidate will have a friendly personality, excellent communication skills, and a passion for hospitality. Key Responsibilities. Greeting & Seating Guests:. Welcome guests with a warm, friendly demeanor. Escort guests to their tables and present menus. Manage reservations and seating arrangements to maximize efficiency. Guest Interaction. Provide information about the menu, daily specials, and resort offerings. Handle guest inquiries and resolve complaints promptly. Coordination & Communication. Communicate guest needs and special requests to the service staff. Collaborate with the kitchen and service teams to ensure seamless service. Administrative Tasks. Maintain accurate records of reservations and guest preferences. Assist with billing and payment processes when required. Cleanliness & Presentation. Ensure the reception and dining areas are clean, organized, and presentable. Adhere to health and safety standards at all times. Qualifications. Previous experience as a hostess or in a customer-facing role, preferably in hospitality. Strong communication and interpersonal skills. Proficiency in handling reservations and POS systems. Ability to multitask and work effectively in a fast-paced environment. A pleasant and professional appearance and demeanor. What We Offer. Competitive salary and benefits. A positive and growth-oriented work environment. Opportunities for professional development within the company. How to ApplyInterested candidates can send their resumes to Careers@themachan.com. Show more Show less

Job role: Housekeeping supervisor/executive/associate Location: South India Department: Hotel operations Job experience: 1-5 years Job brief The housekeeping supervisor/executive/associate shall be responsible for maintaining the cleanliness of the hotel/backpacker hostel including rooms, lobbies, public areas, restaurants and all spaces ensuring the highest standards of hygiene, cleanliness, and service as per company defined guidelines. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's operational standards Understanding the nuances of managing a hotel under a brand network Understanding of cleaning and sanitisation procedures Ensuring various spaces in the hotels are timely cleaned, sanitised and prepared for incoming guests Maintaining cleanliness of public areas such as lobbies, restaurants, restrooms, receptions, etc. Understanding of various cleaning agents, equipments, materials, supplies, etc. Reporting maintenance and safety issues promptly Following health and safety regulations and sanitation policies Conducting regular audits to ensure compliance with standard operating procedures (SOPs) Coordinating with the front desk and kitchen departments as required Managing operational quality with attention to detail on various parameters such as infrastructure, services, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Qualifications Min. qualification - 12th pass or diploma in hospitality Min. 1 year of experience in a hotel, hostel, guest house, etc. Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in southern India High attention to detail

Job role: Chef/commis chef Location: South India Department: F&B operations Job experience: 4+ years Job brief A chef shall be responsible for curating, preparing and cooking diverse range of Indian/Chinese/Continental menu dishes as per the company's standard operating procedures. He/she shall have passion for culinary arts and should have a good experience and understanding of hotel kitchens/material/crockery/presentation/etc. Key responsibilities Understanding various kinds of cuisines & beverages as per company menu guidelines Understanding materiality/ingredients/crockery/presentations/etc. Understanding kitchen layout including equipments such as braising pans, baking ovens, stoves, grills, microwaves and fryers Understanding of the guests and their preferred eating habits Preparing ingredients for cooking by portioning, chopping and storing food appropriately Following recipes and yield guides meticulously to prepare all menu items Cooking food according to established recipes, quality, and presentation standards, maintaining the food preparation checklist Preparing, seasoning and cooking a variety of dishes including vegetables, soups, and breakfast items Setting up various stations with the appropriate stocks of menu items Assisting in inventory management & timely replenishment Ensuring clean and appropriate stocks of all products in designated storage cabinets Implementing minimal food wastage practices as per industry standards Preparing alcoholic/non-alcoholic beverages for bars and restaurants Interacting with guests, helping them place orders and taking regular feedbacks Having a thorough knowledge of various local/non-local Being guest centric and providing excellent experience Understanding regulatory compliance (FSSAI/Excise) and operating with adherence Qualifications Hospitality graduate or diploma in hospitality Min. 4 years of experience in a hotel, club, cruise, restaurant, etc. Extensive operational knowledge of hotel F&B operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in southern India

Maintenance Supervisor - Local Candidates Preferred Maintenance, Maintenance Supervisor 1. Ensure the resort s interior spaces (rooms, lobbies, restaurants, and recreational areas) are well-maintained, clean, and in excellent condition. 2. Oversee regular inspections and preventive maintenance of all interior systems (HVAC, electrical, plumbing, etc.). 3. Supervise repairs and renovations of interior elements like furniture, wall finishes, flooring, and d cor. 4. Collaborate with interior designers to ensure that the aesthetic integrity of the resort is maintained during repairs and upgrades. 5. Supervise and guide a team of maintenance staff to ensure all maintenance tasks are completed efficiently and to a high standard. 6. Conduct regular training sessions for staff to keep them updated on the latest maintenance techniques and safety protocols. 7. Coordinate with external contractors and vendors for specialized maintenance or interior renovations. 8. Monitor and ensure the timely delivery of maintenance supplies and materials for interior upkeep. 9. Ensure all maintenance work adheres to safety standards and regulations. 10. Conduct regular safety audits and risk assessments in interior spaces to prevent accidents or hazards. 11. Maintain an inventory of tools, equipment, and materials required for the maintenance of interiors. 12. Order new supplies and ensure that the maintenance department has everything it needs to operate smoothly. 13. Ensure minimal disruption to guests by managing maintenance schedules and repairs effectively. 14. Address guest concerns regarding the condition of the resort s interior spaces and resolve issues promptly. Job Expectations: The Maintenance Supervisor with an interior background will oversee the maintenance and upkeep of the resort s infrastructure, including interior spaces, ensuring a high standard of service, comfort, and safety for guests. This role requires strong technical skills combined with an aesthetic sense to maintain and enhance the resort s interior design and functionality.

1. Employee Interaction: Welcoming visitors, and employees, providing information about the resort, and directing them to the relevant departments. 2. Administrative HR Support: Assisting with HR paperwork, maintaining employee records, and supporting the onboarding and off boarding process for new and departing employees. 3. Communication Management: Answering phone calls, taking messages, and responding to inquiries from both internal and external stakeholders, ensuring smooth communication between departments. 4. Scheduling & Coordination: Managing the HR departments calendar, scheduling interviews, meetings, and employee training sessions, and coordinating with other departments as needed. 5. Employee Support: Assisting employees with HR-related queries such as leave requests, attendance, policies, and general welfare. 6. General Reception Duties: Maintaining an organized and welcoming reception area, managing office supplies, and handling incoming and outgoing mail. 7. Data Management: Entering HR-related data, maintaining attendance records, and generating reports as required by the HR department. 8. Confidentiality & Compliance: Ensuring the confidentiality of sensitive employee information and complying with HR policies and legal standards. Job Expectations: The expectation for an HR Receptionist is to provide excellent staff service while efficiently handling HR-related tasks. This includes greeting visitors and staff, maintaining confidentiality, assisting with employee records and recruitment, and supporting HR administrative duties. The role requires strong communication, organizational skills, multitasking ability, and a professional, approachable attitude, ensuring smooth operations for both guest services and HR functions within the resort. Minimum Qualification: Graduation/ Diploma in Hotel Management is preferred. Minimum Job Experience: Should have 06 months to 02 years of experience.

1. Lead and manage the daily operations of the SPA, ensuring a high level of service and team performance. 2. Provide continuous training and ensure staff remains up-to-date with the latest spa treatments, wellness trends, and customer service practices. 3. Foster a positive work environment that encourages teamwork, professionalism, and high morale. 4. Ensure all spa services are delivered in a manner that exceeds guest expectations. 5. Personally interact with guests to ensure their satisfaction with treatments and services, addressing any concerns or complaints promptly and professionally. 6. Monitor guest feedback and implement improvements based on their suggestions to maintain a high level of satisfaction. 7. Oversee the ambiance and environment of the spa, ensuring it remains relaxing, serene, and clean at all times. 8. Oversee the daily scheduling, treatment bookings, and coordination to ensure a smooth operation. 9. Maintain the highest standards of hygiene and cleanliness throughout the SPA, ensuring that all health and safety protocols are followed. 10. Manage the spas equipment and facilities, ensuring that all items are functioning properly and are well-maintained. 11. Ensure that treatments are provided to the highest standards, managing any issues regarding the quality or delivery of services. 12. Develop and manage the annual spa budget, ensuring that financial goals are met or exceeded. 13. Control operational costs by managing labor costs, inventory, and other operational expenses. 14. Analyze financial reports and operational KPIs to ensure profitability and identify areas for improvement. 15. Create pricing strategies for spa services and retail products, ensuring competitive pricing while meeting financial objectives. 16. Collaborate with the resorts marketing team to promote the spa through special offers, packages, and seasonal promotions. 17. Develop new marketing initiatives and programs to attract new guests, increase bookings, and enhance guest retention. 18. Monitor the effectiveness of marketing campaigns and promotions to ensure they align with revenue targets. 19. Identify and implement new spa services, treatments, and experiences that enhance the overall wellness offering of the resort. 20. Engage with guests to promote spa services, upselling packages and treatments where appropriate. 21. Analyze competitor offerings and market trends to maintain a competitive edge in the wellness industry. 22. Manage inventory levels, ensuring that necessary products and supplies are ordered and stocked in a timely manner. 23. Oversee the purchase of spa products, equipment, and materials, ensuring cost-effective purchasing while maintaining quality. 24. Keep detailed records of product usage and ensure that waste is minimized. 25. Ensure all spa activities and services comply with health and safety regulations and resort policies. 26. Regularly inspect the spa premises to ensure that safety standards, cleanliness, and hygiene protocols are maintained. 27. Implement and monitor procedures for guest and staff safety, including fire safety, emergency protocols, and sanitation procedures. 28. Track key performance indicators (KPIs) for the spa, including revenue, guest satisfaction, service quality, and staff performance. 29. Prepare and present regular performance reports to senior management, highlighting achievements, challenges, and areas for improvement. 30. Set measurable goals for the team and ensure their accomplishment through regular follow-ups and assessments. 31. Collaborate with other departments within the resort (e.g., housekeeping, front desk, and food & beverage) to ensure a seamless guest experience. 32. Maintain strong communication with the senior management team, providing updates on spa performance, guest feedback, and operational challenges. 33. Regularly review and update the spa menu to ensure it remains aligned with guest preferences and industry trends. 34. Innovate and introduce new treatments, products, and packages to enhance the spa experience. 35. Ensure all services are marketed effectively to guests, making them aware of the full range of treatments available. 36. Implement sustainable practices within the SPA, such as using eco-friendly products and reducing waste. 37. Promote sustainability as part of the brands wellness experience and integrate environmentally conscious practices in all aspects of the SPAs operations.

Sr. SPA Manager - Female Candidate from Hospitality Industry for Lonavala Location Spa & Salon, Sr. SPA Manager Job Description: 1. Lead and manage the daily operations of the SPA, ensuring a high level of service and team performance. 2. Provide continuous training and ensure staff remains up-to-date with the latest spa treatments, wellness trends, and customer service practices. 3. Foster a positive work environment that encourages teamwork, professionalism, and high morale. 4. Ensure all spa services are delivered in a manner that exceeds guest expectations. 5. Personally interact with guests to ensure their satisfaction with treatments and services, addressing any concerns or complaints promptly and professionally. 6. Monitor guest feedback and implement improvements based on their suggestions to maintain a high level of satisfaction. 7. Oversee the ambiance and environment of the spa, ensuring it remains relaxing, serene, and clean at all times. 8. Oversee the daily scheduling, treatment bookings, and coordination to ensure a smooth operation. 9. Maintain the highest standards of hygiene and cleanliness throughout the SPA, ensuring that all health and safety protocols are followed. 10. Manage the spas equipment and facilities, ensuring that all items are functioning properly and are well-maintained. 11. Ensure that treatments are provided to the highest standards, managing any issues regarding the quality or delivery of services. 12. Develop and manage the annual spa budget, ensuring that financial goals are met or exceeded. 13. Control operational costs by managing labor costs, inventory, and other operational expenses. 14. Analyze financial reports and operational KPIs to ensure profitability and identify areas for improvement. 15. Create pricing strategies for spa services and retail products, ensuring competitive pricing while meeting financial objectives. 16. Collaborate with the resorts marketing team to promote the spa through special offers, packages, and seasonal promotions. 17. Develop new marketing initiatives and programs to attract new guests, increase bookings, and enhance guest retention. 18. Monitor the effectiveness of marketing campaigns and promotions to ensure they align with revenue targets. 19. Identify and implement new spa services, treatments, and experiences that enhance the overall wellness offering of the resort. 20. Engage with guests to promote spa services, upselling packages and treatments where appropriate. 21. Analyze competitor offerings and market trends to maintain a competitive edge in the wellness industry. 22. Manage inventory levels, ensuring that necessary products and supplies are ordered and stocked in a timely manner. 23. Oversee the purchase of spa products, equipment, and materials, ensuring cost-effective purchasing while maintaining quality. 24. Keep detailed records of product usage and ensure that waste is minimized. 25. Ensure all spa activities and services comply with health and safety regulations and resort policies. 26. Regularly inspect the spa premises to ensure that safety standards, cleanliness, and hygiene protocols are maintained. 27. Implement and monitor procedures for guest and staff safety, including fire safety, emergency protocols, and sanitation procedures. 28. Track key performance indicators (KPIs) for the spa, including revenue, guest satisfaction, service quality, and staff performance. 29. Prepare and present regular performance reports to senior management, highlighting achievements, challenges, and areas for improvement. 30. Set measurable goals for the team and ensure their accomplishment through regular follow-ups and assessments. 31. Collaborate with other departments within the resort (e.g., housekeeping, front desk, and food & beverage) to ensure a seamless guest experience. 32. Maintain strong communication with the senior management team, providing updates on spa performance, guest feedback, and operational challenges. 33. Regularly review and update the spa menu to ensure it remains aligned with guest preferences and industry trends. 34. Innovate and introduce new treatments, products, and packages to enhance the spa experience. 35. Ensure all services are marketed effectively to guests, making them aware of the full range of treatments available. 36. Implement sustainable practices within the SPA, such as using eco-friendly products and reducing waste. 37. Promote sustainability as part of the brands wellness experience and integrate environmentally conscious practices in all aspects of the SPAs operations. Job Expectations: As a Sr. SPA Manager will be responsible to oversee the day-to-day operations of the resorts spa, ensuring the delivery of exceptional wellness and spa services that contribute to an outstanding guest experience. The role focuses on managing a high-performing spa team, optimizing spa services, maintaining operational efficiency, and driving revenue growth. The Sr. SPA Manager ensures that all treatments, facilities, and wellness offerings are of the highest standard while promoting the spas offerings to attract and retain guests, fostering long-term relationships. Additionally, the role includes ensuring the spa operates within budget, adheres to health and safety standards, and continuously innovates to stay competitive in the luxury hospitality market.