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1.0 - 6.0 years
2 - 3 Lacs
Kolhapur
Work from Office
Present and sell company products and services to current and potential clients. Establish customers' needs and explain and demonstrate products to them, which may involve providing technical descriptions of products Develop and update knowledge of their own products and the products of their competitors Personal attributes & competencies Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solution Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority Job Specifications: Customer Appointment will be provided by the company to do Eye Check up and sales 45 days of training will be provided by the company No Cold calling required Lucrative incentive plan & fixed salary Excellent growth opportunities
Posted 2 months ago
1.0 - 5.0 years
0 - 3 Lacs
Kolhapur
Work from Office
Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority
Posted 2 months ago
5.0 - 10.0 years
9 - 15 Lacs
Kolhapur
Work from Office
Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.
Posted 2 months ago
1.0 - 5.0 years
4 - 5 Lacs
Kolhapur, Moradabad, Alwar
Work from Office
Job Title/Designation:- Territory Sales Incharge- Building Materials Website- https://lnkd.in/gF9bCRGm Role Expectations • Territory Sales Incharge will be responsible to Achieve Pre-agreed Sales Targets and to maintain customer relationships within an assigned territory. • He or she will be managing the assigned dealers and Sub-dealers and drive Secondary sales target from those customers • Minimum 10-12 calls per day and ensure Daily Secondary target achievement and achieving the beat target and related KPIs • Ensure purchase being registered in Crown Club App and educate customers • Market analysis and competitor study for identifying new sub dealers/direct dealers and distributors and Appointing New Dealers and Retailers in assigned territory • Meeting existing Dealer & Distributors on regular basis as per assigned beats and ensure beat adherence (Callage, Coverage and Compliance) • Engaging with influencers like fabricators and architects ,Conducting sales promotional activities like Sub-Dealer Meet, & Other promotional activities in assigned territory as per company plans • Monitoring and Analysing new dealer performance to assess which among new dealers/ sub-dealers can be elevated to regular scheme • Scheme communication to target dealers and sub-dealers • Communicating and Tracking scheme and its effectiveness on Daily / Weekly basis • Product Knowledge of Saint Gobain and New product launch - pitching to distributor/direct dealer and sub-dealer • Guide dealer through first phase through initiatives like in-shop selling, expansion/ customization of product range and the right display at counters
Posted 2 months ago
0.0 - 5.0 years
0 - 3 Lacs
Kolhapur
Work from Office
Responsibilities Area Greet and welcome all walk-in customers, directing them to the clinic to promote free eye check-ups. Participate in stocktakes, maintain sales floor standards, and handle daily tasks to ensure an exceptional shopping experience for customers. Familiarize with the POS system to ensure smooth and accurate transaction processing. Commit to customer satisfaction by addressing and resolving any customer concerns. Focus on customer needs, driving overall satisfaction. Personal Attributes & Competencies: Minimum qualification: Diploma or Bachelor's degree in Optometry Freshers are welcome to apply no prior work experience required Strong ability to build rapport and foster trusting relationships Skilled at identifying customers' unspoken needs and providing effective solutions Excellent communication and active listening skills Adaptability to changing environments and a willingness to learn Proactive in taking ownership of tasks with a focus on results and customer satisfaction Strong multitasking abilities and the capability to prioritize tasks effectively
Posted 2 months ago
1.0 - 3.0 years
3 - 5 Lacs
Kolhapur, Indore, Nagpur
Hybrid
Urgent opening for Team Leader - Direct Channel Role & responsibilities Selling for life insurance product Drive Business through the team by motivating, coaching and guiding them towards achieving sales targets. Monitor team performance on a daily/weekly/monthly basis and ensure alignment with organizational goals. Conduct joint field calls with team members to support and train them. Maintain high levels of customer satisfaction and resolve escalated customer issues Company will be provide 70 to 80% data for calling Your job role be on call explain customer about insurance policy and benefit & approach them for buying insurance and take new reference from them Making appointment and visit them Mainly daily sales report to superior manager Preferred candidate profile Min 1 years and 3 years in life insurance sales CTC upto 5.5 LPA Perks and benefits This is onroll job Fast track promotion within three months with a10% increment 15 lakh life insurance 3 lakh Mediclaim 2nd and 3rd sat and all Sunday off Age to be between 23 years to 38 years If any one interested, Please send your CV to the following email id or contact number. Email id - Vicky.borale@bhartiaxa.com Contact No - 9702382901
Posted 2 months ago
0 years
0 Lacs
Kolhapur, Maharashtra, India
On-site
Company Description We suggest you enter details here Role Description This is a full-time on-site role for a Sales Assistant located in Kolhapur. The Sales Assistant will be responsible for providing excellent customer service, assisting in sales transactions, maintaining organized records of sales activities, and supporting the sales team with administrative tasks. Day-to-day tasks include greeting and assisting customers, answering queries, processing sales, ensuring the sales floor is clean and organized, and updating sales reports regularly. Qualifications Strong Interpersonal Skills and Customer Service skills Excellent Communication skills, both written and verbal Effective Sales skills and ability to meet targets Good Organization Skills and attention to detail Team player with a positive attitude Basic computer proficiency and familiarity with sales software Previous experience in a sales or customer service role is a plus High school diploma or equivalent; additional qualifications in sales or marketing is a plus
Posted 2 months ago
1.0 years
0 Lacs
Kolhapur, Maharashtra, India
On-site
Languages Known: Native speaker of Marathi. Excellent Proficiency in English. Work Location & Working Days: Work from Office - Hyderabad. 6-Day Week. Weekends will be working days. The week off will be on weekdays. You’re ideal for this role if: You’re managing a team of counsellors who would guide students with their career decisions You can instil empathy in your team to effectively communicate about high-paying Career opportunities to its prospective learners and drive sales-qualified leads You’ve proven experience in driving the outcomes from a Pre-Sales/Sales team in achieving monthly sales qualified-leads targets You’re looking to work in the environment of a high-growth startup You’re looking for a managerial role where you also find meaning in your work What will you be doing? Led a team of Business Development Associates to achieve a given sales-qualified leads target Take responsibility for the entire sales qualification life cycle for your assigned team's outbound calls, follow-ups, lead qualification, and management, which fall under this category. Continuously monitor and train the team to improve performance and qualification rate Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly and monthly sales qualified leads targets. Analysing and sharing active feedback about customer behaviour, market demands, and competition with the marketing team Handle escalations and improve customer experience. Make propositions, give suggestions, and designate weekly sales-qualified targets and job obligations to each team member. Give prompt responses on crucial issues and suggest solutions. What are we looking for? Proven experience of 1+ years in managing a Sales/Pre-Sales team An individual with excellent communication skills (written and verbal), interpersonal abilities, and presentation skills Highly Dedicated Individuals who are hardworking and have extreme determination. Sales Experience with the EdTech domain is an additional advantage. People with a strong sense of empathy and great patience. People with a systematic approach to building sales funnels, tracking feedback, prioritising tasks, and consistently exceeding targets within the deadlines A sales mindset, to effectively communicate NxtWave’s offerings to its prospective learners and achieve monthly sales qualified leads targets Passion for delivering the highest levels of customer service at all times.
Posted 2 months ago
3.0 - 4.0 years
0 Lacs
Kolhapur, Maharashtra, India
On-site
Job Description Company and Personal Taxation, Account Keeping, Finance Management etc. Qualification Commerce Graduate and minimum 3-4 years of experience in Accounts handling and well versed in Tally software
Posted 2 months ago
0.0 - 4.0 years
2 - 3 Lacs
Kolhapur
Work from Office
Hi, Hiring for SBI Securities I Walk-in interviews D esignation: - Relationship Officer (RO) Grade- Officer Role & responsibilities To source the business via allotted SBI Bank branches or open market and help clients with a demo by helping them to initiate trading activities after Demat account opening. Activating clients for trading post acquisition. Acquiring and retaining new clients and HNIs. Cross-sell other products as directed time to time. Ensure the achievement of the given business target. Preferred candidate profile Candidate must be a graduate and Freshers can also apply. Only local candidate will be considered. Under 30 age can apply Perks and benefits Salary- 2.5 to 3 lacs PA (Salary may be negotiated for candidates with relevant experience) Perks: - Attractive incentives based on performance If interested, click and apply for this role Thanks, Tulsi-HR
Posted 2 months ago
0.0 - 2.0 years
3 - 5 Lacs
Kolhapur, Bengaluru, Belgaum
Work from Office
Job Title: Area Sales Executive (Fresher) Location: Belagavi, Bangalore, Karnataka Department: Sales & Marketing Industry: uPVC / Any Building Materials Job Summary: We are looking for a motivated and enthusiastic Area Sales Executive (Fresher) to join our growing sales team. This role is ideal for candidates who are passionate about sales, willing to learn, and eager to start their career in the building materials/uPVC industry. You will be responsible for developing new business opportunities, maintaining client relationships, and supporting sales targets within your assigned territory. Key Responsibilities: Identify and approach potential clients such as dealers, builders, and fabricators. Promote and demonstrate product features and benefits to customers. Support the senior sales team in lead generation, follow-ups, and client meetings. Assist in preparing sales proposals, quotations, and basic reports. Gather market intelligence on competitor products, pricing, and trends. Maintain proper records of visits, calls, and customer feedback. Achieve monthly and quarterly targets as assigned. Coordinate with internal departments for timely delivery and customer satisfaction. Requirements: Fresh graduate (any discipline, preferably in BBA/B.Com/BA/MBA). Strong communication and interpersonal skills. Basic understanding of sales and marketing concepts. Willingness to travel within the assigned territory. Self-motivated with a passion to build a career in sales. Basic proficiency in MS Office (Excel, Word, PowerPoint). Two-wheeler preferred (for field visits).
Posted 2 months ago
2.0 - 6.0 years
2 - 3 Lacs
Kolhapur, Sangli, Solapur
Work from Office
" Join as Sales & Marketing Manager & Grow in Maharashtra!" Key Responsibilities Lead a team Sales Executives to drive monthly sales targets Achieve monthly and quarterly sales targets through direct field visits. Build and maintain strong relationships with local clients, dealers, and distributors. Conduct daily field visits with team for client meetings and lead follow-ups Promote and pitch company products to customers effectively. Follow up on leads, inquiries, and close deals within TAT. Qualifications: A bachelor's degree in finance, Business, or a related field. A minimum of 2 years of experience in any Field Sales, BFSI, FMCG, Pharma or Marketing . Excellent communication and client management skills. Strong local network and area knowledge. Why Join Us? Local Work Location Strong Incentive Structure Leadership Role with Career Growth Fast Interview & Joining For more information! Call :: +91 9904750213 Mail Resume :: nisha@tekpillar.com
Posted 2 months ago
0.0 - 1.0 years
1 - 1 Lacs
Kolhapur, Bhopal, Indore
Work from Office
Urgent opening for Internship Role & responsibilities Exciting Internship Opportunity! Position: Internship (Apprenticeship Program) Location: [Bhopal, Indore and Kolhapur] Duration: [Min 6 months] CTC:- 11K per month Key Responsibilities: 1. Proactively reach out to policyholders for renewal premium collections 2. Conduct fields visits to meet customers and facilitate premium payments 3. Identify and engage lapsed policyholders to encourage policy revival 4. Identify upselling and cross selling opportunities for additional insurance products 5. Engage with customers walk in for surrender and provide solutions and alternatives to retain the customer 6. Achieve collection and retention targets as per company objectives Maintain accurate records of customer interactions, payment collections and surrender retention efforts. Qualifications: Any Graduation (Graduate pass out from 2022 to 2025) Strong communication and problem-solving skills Ability to work in a team environment and independently If any one interested call me or mail me Name - Vicky Borale Email id - vicky.borale@bhartiaxa.com Contact No - 9702382901
Posted 2 months ago
1.0 - 6.0 years
1 - 4 Lacs
Kolhapur, Nashik, Sangli
Work from Office
Develop sales strategies. Guiding the team to sale the given product. Monitor team performance. Generate business through the team. Motivate team to achieve the target. provide training and guidance to them. Team Management and Team Handling. Required Candidate profile Required Candidate profile Minimum 1 Year Sales Experience Must be Graduate Should be Local Last company Documents Mandatory (Offer & Relieving) Ready to do Hardcore Sales & Team handling Perks and benefits On Roll job + High CTC Incentives + Allowances
Posted 2 months ago
1.0 - 6.0 years
1 - 3 Lacs
Kolhapur, Karad, Aurangabad
Work from Office
•Recruit adviser •Generate business through the advisers •Lead the team of advisers and done the field Sales •Motivate them to achieve targets •Provide training and guidance to them. Other positions also available according to your experience. Required Candidate profile Education: Graduate Experience: Field Sales experience of 1+ years Age: Between 21 to 40 years Good communication skill Should have a vehicle Any BFSI or sales Experience candidate can apply
Posted 2 months ago
2.0 - 6.0 years
2 - 3 Lacs
South Goa, Kolhapur, Ahmednagar
Work from Office
Designation : Business Development Manager * Recruit Team of advisors * Generate business through the team * Lead the team of advisors * Motivate them to achieve targets * Provide training and guidance to them * On Role Job with Company payroll Required Candidate profile • Must have 2 YRS of experience Bfsi sales / Banking / Finance / Insurance Sales • Good Communication skills • Must have Bike • Age : 23 to 39 * Local From the City * Area Knowledge
Posted 2 months ago
1.0 - 6.0 years
3 - 3 Lacs
Kolhapur, Karad, Aurangabad
Work from Office
Job Description: Recruit adviser Generate business through the advisers Lead the team of advisers Motivate them to achieve targets Provide training and guidance to them
Posted 2 months ago
2.0 - 6.0 years
1 - 3 Lacs
Kolhapur, Nashik, Sangli
Work from Office
Managing team of sales & achieve Business goals. Maintain good relationship with stakeholders. Onboarding team of DSAs & channel partners for new business. Revenue generation through new customer acquisition. Handling pre & post sales activities. Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp -87994 05567 Sr HR Anandi S Perks and benefits On Roll - Full Time Insurance Career Mediclaim
Posted 2 months ago
0.0 - 5.0 years
20 - 30 Lacs
Kolhapur, Vijayapura, Sangli
Work from Office
Roles and Responsibilities Full Time Orthopedic Surgeon with high surgical and high communication skills, knowledge of Hindi, English is must and knowledge of Marathi will be an advantage; D. Ortho, DNB Ortho, MS Ortho candidates with 1 / 2 years of experience are preferred. Perks include free family accommodation and the opportunity to practice at a great work environment Salary is negotiable accommodation will be provided below are the locations we are having the requirements All Hospitals are Multi Specialty and running department Interested doctors can contact me 8008199953 Junnar Pune Sangli Maharashtra Kushalnagar Madkeri Karnataka Raipur Jangir Champa Durg in Chhattisgarh Mohol Solapur Thembhurni Solapur Parola Jalgoan Jaysinghpur Kolhapur Sangli Aurangabad Mehkar Buldana Jalgoan
Posted 2 months ago
2.0 - 6.0 years
1 - 4 Lacs
Kolhapur, Nagpur, Pune
Work from Office
Role Purpose: Lead and manage a sales team to achieve business targets and drive revenue growth. Key Responsibilities: Identify and approach potential customers. Present and explain products or services. Handle customer queries and close sales. Achieve set sales targets regularly. Maintain records of leads and sales activity. Requirements: Graduate in any field. 2+ years of sales experience (BFSI experience is a plus). Good communication and convincing skills. Local candidates preferred. Goal-oriented and self-motivated. Perks: Fixed salary + incentives. Career growth opportunities. On-roll position with other benefits. To more information : Phone: +91 9723104999 Email: Palak.r@tekpillar.com
Posted 2 months ago
1.0 - 6.0 years
2 - 3 Lacs
Vapi, Kolhapur, Pune
Work from Office
Responsible for development of agent network for sales of Life Insurance Recruitment of advisors Hard work Field Sales Skill. Fixed Salary and Incentives Understanding of Insurance Industry will be an added advantage. For interview call 7985750211
Posted 2 months ago
0 years
0 Lacs
Kolhapur, Maharashtra, India
On-site
Selected Intern's Day-to-day Responsibilities Include Search online to find contact details of potential customers. Make phone calls to introduce our company and services. Send messages or emails to potential clients. Maintain a list of leads and follow up with them regularly. Help schedule meetings between clients and our team. Support online sales by handling inquiries from platforms like IndiaMART or LinkedIn. Keep track of daily work and share updates with the team. Research what similar companies are doing in the market. Assist in finding new ways to reach more customers online. Help the team in daily marketing and communication tasks. About Company: Cheetahworks Rapid Solutions LLP is a 3D print farm specializing in fast, flexible, and scalable additive manufacturing. We help businesses move from prototype to production with no tooling costs and no minimum order requirements. Our services include mass production 3D printing, large-format printing, prototyping, pattern and mold making, and expert CAD/digital sculpting support delivering custom parts with lead times as low as one day.
Posted 2 months ago
0.0 - 31.0 years
1 - 3 Lacs
Kolhapur
On-site
Need candidate who will love to meet new person and be on field. Own 2 wheeler must.
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Kolhapur
Work from Office
About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business
Posted 2 months ago
5.0 - 10.0 years
3 - 5 Lacs
Kolhapur
Work from Office
About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store
Posted 2 months ago
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