Role & responsibilities Identify and Evaluate New Properties Scout for potential retail spaces in strategic locations aligned with the business expansion plan. Conduct physical site visits and assess the viability of shortlisted locations. Lease and Rent Negotiation Lead discussions and negotiations on lease rentals, commercial terms, and finalization of lease agreements. Ensure legal and financial due diligence is carried out for all new properties. Market Research and Feasibility Study Conduct local market research to analyze footfall, competition, demographics, and business potential. Prepare site feasibility reports and presentations for internal approvals. Stakeholder and Relationship Management Build and maintain strong relationships with property owners, real estate agents, brokers, and local authorities. Liaise with legal, finance, and projects teams for smooth onboarding of the property. Documentation and Reporting Ensure timely documentation and execution of lease agreements. Preferred candidate profile Education: Graduate in any discipline (Retail or Real Estate preferred). Experience: Minimum 25 years of relevant experience in property acquisition, real estate negotiations, or retail expansion.
Role & responsibilities Warehouse Operations Management Lead and supervise daily operations across all distribution centers (Maharashtra, Hubli, Bangalore). Track key KPIs like delivery lead time, logistics cost per unit, order fulfillment rate etc. Implement standardized warehousing practices including binning, tagging, inventory control, and FIFO/LIFO protocols. Financial acumen to manage budgets and cost optimization. Drive picking accuracy and order fulfillment rate while reducing turnaround times (TAT). Logistics & Vehicle Management Oversee daily route planning, dispatch scheduling, vehicle utilization, and last-mile delivery. Optimize fleet costs through planning and route efficiency. Ensure on time, accurate, and damage-free store deliveries. Inventory Management & Control Ensure accurate stock levels through robust physical verification, tagging, and bin location mapping. Monitor stock aging, damage, shrinkage, and warehouse hygiene. Develop and monitor KPIs like picking efficiency, order accuracy, fill rates etc. Vendor & Cost Management Negotiate contracts with third-party logistics, warehouse services, and fleet vendors to ensure cost optimization. Track vendor performance through SLAs and KPIs. Evaluate opportunities for cost savings without compromising service quality. SOP Implementation & Compliance Develop, implement, and enforce Standard Operating Procedures (SOPs) for warehouse and logistics. Conduct regular audits to ensure adherence and identify areas for improvement. Implement safety protocols for warehouse and transport operations. Ensure compliance with statutory and legal requirements (labour laws, EHS etc.). Performance Monitoring and Reporting: Provide regular reports to management on performance, cost savings, and challenges. Technology & Process Optimization Leverage WMS and logistics software to improve transparency and real-time control. Automate reporting and tracking tools for warehouse health metrics. Drive automation initiatives to improve turnaround time and reduce manual errors. Identify and implement innovative technologies for productivity improvement. Team Leadership Lead a cross-location team of warehouse managers, supervisors, and logistics staff. Drive capability building through training, motivation, and accountability. Foster a performance-driven, safety-first culture. Preferred candidate profile Bachelor's Degree in Logistics, Supply Chain, Engineering, or related field (MBA preferred). Minimum 12 years of experience in warehouse/logistics operations (Retail/Grocery/FMCG preferred). Experience in managing multi-location warehouses and high-volume store dispatches. Proficient in WMS, ERP, SAP, TMS, Excel, and supply chain analytics tools. Strong leadership, people management, vendor negotiation, and execution capabilities.
Role & responsibilities Plan and execute digital marketing campaigns, including social media, Google Ads, display advertising, and email marketing, to increase brand visibility and store footfalls. Develop engaging content for social media platforms (Facebook, Instagram, LinkedIn, etc.) aligned with brand guidelines and seasonal promotions. Coordinate with design and merchandising teams to create creatives, banners, and promotional assets. Analyze campaign performance using tools like Google Analytics, Meta Business Suite, etc., and prepare performance reports. Manage website updates, local store pages, and SEO activities to boost organic reach. Monitor and respond to customer interactions, reviews, and queries on digital platforms. Research competitors and industry trends to suggest innovative campaigns and new digital strategies. Collaborate with store teams to highlight local promotions, events, and offers digitally. Preferred candidate profile Bachelors degree in marketing, Digital Marketing, Mass Communication, or a related field. 2–5 years of experience in digital marketing, preferably in retail, FMCG, or e-commerce sectors. Proficiency in running paid campaigns on Google, Facebook, Instagram. Working knowledge of SEO, content marketing, and website management. Strong analytical skills; ability to translate data into actionable insights. Good communication skills in English (knowledge of local languages will be an advantage). Creative thinking, attention to detail, and ability to multitask in a fast-paced environment.
Role & responsibilities The Planogram Merchandiser plays a vital role in enhancing the customer shopping experience by effectively designing and implementing planograms to optimize retail space. This position requires creativity, attention to detail, and close collaboration with buying, marketing, and store operations teams to ensure product displays are visually appealing, strategically planned, and aligned with the companys sales objectives. 1. Develop, design, and maintain planograms for various categories and store formats in Star Localmart. 2. Collaborate with category managers and store teams to understand product priorities, seasonal changes, and promotional requirements. 3. Analyze store layouts, customer flow, and sales data to optimize product placement and shelf space utilization. 4. Regularly review and update planograms based on product performance, new launches, and market trends. 5. Provide clear planogram instructions and guidelines to store teams to ensure correct and consistent implementation. 6. Conduct regular audits of store displays to verify compliance with approved planograms. 7. Partner with visual merchandising teams to enhance the overall aesthetic appeal of displays while supporting commercial goals. 8. Utilize planogramming software tools to create data-driven, space-optimized designs. 9. Track and report the impact of planogram changes on sales and customer engagement. 10. Stay updated with industry best practices and competitor strategies in merchandising and display planning. Preferred candidate profile 1. Strong knowledge of planogramming tools (e.g., JDA Space Planning, Nielsen Spaceman, or similar). 2. Excellent analytical skills to interpret sales data and customer behavior. 3. Attention to detail and organizational skills. 4. Good communication and collaboration skills to work with multiple internal teams. 5. Ability to manage timelines and adapt to changing priorities in a dynamic retail environment. 1. Experience: 2. Bachelors degree or diploma in Merchandising, Retail Management, Marketing, or related field. 3. 3–7 years of relevant experience in planogramming or retail space planning, preferably in FMCG, supermarkets, or modern trade. 4. Experience working with planogramming software tools is highly desirable
Role & responsibilities Business Strategy: Support new store openings and regional expansions through tailored merchandising strategies. Develop short- and long-term buying strategies to optimize assortment, availability, and margins. Evaluate market trends and competition to innovate and adapt quickly. Merchandising Planning: Define and implement merchandise strategy for all store formats aligned to customer insights, regional demands, and company vision. Lead category architecture, assortment mix, private label development, and price positioning. Plan seasonal and festive merchandising calendar in coordination with marketing and operations. Vendor Management: Build strategic partnerships with suppliers and negotiate best-in-class terms, pricing, and margins. Manage sourcing, procurement cycles, and long-term supplier development. Ensure ethical sourcing and compliance with food safety, ESG, and regulatory standards. Build strong supplier partnerships, negotiate commercials, secure exclusive deals, and ensure timely procurement. Category Ownership: Drive performance across key categories: Fresh, FMCG, Staples, General Merchandise. Optimize SKU count, inventory turns, and shelf space to maximize profitability and efficiency. Leverage data analytics to improve product performance, assortment rationalization, and consumer behavior insights. Manage and grow the food (staples, dairy, FMCG, etc.) and non-food (home care, personal care, general merchandise) portfolio across Star Localmart stores. Margin & Profitability Focus: Develop pricing architecture to maintain competitiveness while protecting margin. Oversee promotion planning with a focus on ROI and customer footfall. Collaborate with marketing and operations for effective promotions rollouts. Must have the knowledge of GMROI, GMROFS Drive initiatives to improve category-level gross margins through effective pricing, promotions, and sourcing efficiencies. Market Intelligence: Stay abreast of market trends, competitor activity, and consumer insights to inform merchandising decisions. Should be an expert in analyzing then AC Nielsen trends. Cross-Functional Collaboration: Lead and mentor a team of category managers, buyers, and merchandise planners. Work closely with Supply Chain, Store Operations, Marketing, and Finance to deliver merchandise objectives. Foster a high-performance culture and data-driven decision-making. New Store Opening: Defining strategies for opening new stores, Research local demographics, competitor offerings, and consumer trends to ensure the product mix aligns with demand. Team Leadership: Build and mentor a high-performance buying & merchandising team with a focus on data-driven decision-making. Preferred candidate profile 1. Experience: 1520 years in merchandising/category leadership roles in organized retail/FMCG, with at least 5+ years in a leadership role managing end-to-end categories. One must have experience in the South and West markets. 2. Domain Expertise: Proven experience in managing both food and non-food categories in small-format retail (e.g., convenience stores, neighborhood stores, discount stores). 3. Education: MBA or PGDM in Retail, Marketing, or Operations from a reputed institution.
Role & responsibilities 1. Sales Management: Lead and motivate the sales team to meet or exceed sales targets. Develop strategies to drive in-store sales and enhance customer engagement. Monitor sales trends, identify opportunities for improvement, and implement promotional strategies to boost sales. Ensure the store is always fully stocked with high-demand products, especially food and grocery items. 2. Inventory Control: Oversee daily inventory management to ensure stock levels are adequate and products are in good condition. Track stock levels of food and grocery items to avoid overstocking or stockouts. Manage inventory ordering process based on sales trends, seasonal demand, and store needs. Work with suppliers to ensure timely deliveries and product availability. Implement regular stock audits and perform cycle counts to ensure inventory accuracy. 3. Customer Experience: Ensure the store is clean, organized, and visually appealing at all times. Monitor and maintain product displays, ensuring they are visually attractive and properly stocked. Handle customer complaints or issues with a customer-first approach to ensure satisfaction and loyalty. 4. Store Operations: Oversee daily store operations including opening and closing procedures, cash handling, and ensuring compliance with local regulations. Ensure adherence to health and safety standards for food and grocery items, including proper storage and handling. Review sales and financial reports to monitor store performance, identify trends, and make data-driven decisions. Preferred candidate profile A Degree in Business Administration, Retail Management, or a related field is preferred. Minimum of 3 years of experience in retail management, preferably in a food or grocery store setting. Proven track record of managing inventory, driving sales, and leading teams.
Role & responsibilities 1. Lead the end-to-end recruitment process, including workforce planning, sourcing, interviewing, and offer management. 2. Develop and execute effective talent acquisition strategies to attract high-caliber candidates across all levels and functions. 3. Partner with business leaders to forecast hiring needs and develop role-specific recruiting plans. 4. Build and maintain a strong talent pipeline using both proactive and reactive sourcing strategies (LinkedIn, job boards, social platforms, events, etc.). 5. Manage and mentor a team of recruiters, ensuring performance excellence and continuous development. 6. Optimize recruitment processes and tools to drive efficiency and scalability. 7. Track and report on key metrics to measure recruiting effectiveness and drive data-based improvements. 8. Champion employer branding efforts and candidate experience initiatives. 9. Ensure compliance with hiring laws and internal policies. Preferred candidate profile Proven experience as talent acquisition manager 7-10 Years of experience Understanding of all selection methods and techniques Proficient in the use of social media and job boards Willingness to understand the duties and competencies of different roles Working knowledge of Applicant Tracking Systems (ATS) and databases Excellent communicator Well-organized A leader and strategic thinker MBA in business administration, human resources or relevant field
Role & responsibilities We are looking for dedicated and energetic Executive / Sr. Executive IT Engineers to support the implementation, rollout, and maintenance of retail IT systems across Star Local Mart stores and distribution centers. The role requires hands-on experience in POS hardware/software, store IT infrastructure , and strong on-ground coordination skills. Preferred candidate profile Provide day-to-day technical support to stores, DCs, and HO for POS systems, printers, scanners, barcode devices, CCTV, and digital signage. Coordinate and execute New Store Opening (NSO) IT setup , including wiring, network configuration, system imaging, and device provisioning. Install, configure, and troubleshoot POS terminals, LAN/WAN setups, biometric systems , and basic SAP B1 integration checkpoints. Liaise with vendors for hardware replacements, preventive maintenance, and AMC follow-ups. Monitor uptime, resolve store escalations, and close tickets within defined SLAs using centralized ticketing systems. Maintain IT asset documentation, configuration logs, and user training for local teams. Perform on-site visits in case of critical incidents or store IT handovers during launch.
Role & responsibilities 1. Category Strategy & Planning Develop and implement category business plans aligned with company objectives. Define assortment mix for Dairy, Frozen & Bakery to meet customer needs across small-format stores. Conduct regular market and competitor analysis to identify gaps and opportunities. 2. Buying & Vendor Management Identify, onboard, and manage suppliers/vendors for quality, pricing, and service levels. Negotiate commercial terms, including margins, rebates, and promotional support. Ensure timely procurement, stock replenishment, and supply chain coordination. 3. Sales & Margin Management Achieve top-line and bottom-line targets for the category. Monitor sales performance, stock turns, margins, and wastage. Optimize pricing strategy to balance competitiveness with profitability. 4. Promotion & Marketing Plan and execute in-store and digital promotions to drive category growth. Collaborate with marketing teams for campaigns, sampling, and seasonal launches. Monitor promotion effectiveness and refine plans based on performance. 5. Inventory & Operations Work closely with supply chain team to manage inventory levels and avoid stock-outs or excess. Set norms for ordering, freshness, and expiry control especially for perishable categories. Ensure product availability and quality standards are consistently maintained. 6. Customer Insights & Experience Understand consumer preferences, buying behavior, and emerging trends. Continuously improve product mix to enhance customer satisfaction and loyalty. Preferred candidate profile Graduate / Postgraduate in Business Management, Retail Management, or related fields. 610 years of relevant experience in category management/buying/merchandising (preferably in food & grocery retail). Proven track record in managing Dairy, Frozen, or Bakery categories is highly desirable. Strong analytical, negotiation, and vendor management skills. Experience in small-format retail (neighborhood/convenience stores) is preferred
Role & responsibilities Own the implementation, configuration, support, and optimization of POS systems across the retail network. Lead NSO IT setup including POS terminals, billing systems, network, surveillance, display devices, and integration readiness. Coordinate with cross-functional teams (Store Ops, Projects, Procurement, Merchandising) and external vendors to ensure smooth technology rollout during store launches. Drive and monitor integrations between POS, SAP B1, WMS, ARS , and other retail systems ensuring real-time sync and data integrity. Track and manage project plans, issue logs, change requests, and escalations for all retail IT initiatives. Prepare documentation, training modules, and performance dashboards to drive adoption and process compliance Provide day-to-day technical support to stores, DCs, and HO for POS systems, printers, scanners, barcode devices, CCTV, and digital signage. Coordinate and execute New Store Opening (NSO) IT setup , including wiring, network configuration, system imaging, and device provisioning. Install, configure, and troubleshoot POS terminals, LAN/WAN setups, biometric systems , and basic SAP B1 integration checkpoints. Liaise with vendors for hardware replacements, preventive maintenance, and AMC follow-ups. Monitor uptime, resolve store escalations, and close tickets within defined SLAs using centralized ticketing systems. Maintain IT asset documentation, configuration logs, and user training for local teams. Perform on-site visits in case of critical incidents or store IT handovers during launch. Preferred candidate profile Bachelors in IT, Computer Science, or related field; MBA is a plus. 8–12 years of experience in IT within retail , with core focus on POS systems, store rollout support, and infrastructure planning. Proven expertise in POS software/hardware management , multi-location IT coordination, and vendor handling. Past involvement in NSO projects including pre-opening planning, deployment, and post-go-live support.
Role & responsibilities Own and drive the Processed Food category (Ready-to-Eat, Instant Foods, Sauces, Packaged Snacks, etc.) Build and manage the product assortment, ensuring relevance and freshness in the offering. Develop and execute category strategy to meet revenue and margin goals. Lead negotiations with suppliers and brands to ensure best commercial terms and improved margins. Monitor sales performance, analyze data, identify trends, and take corrective actions to optimize category performance. Plan and execute promotions, discounting strategies, and marketing campaigns in coordination with the marketing team. Coordinate with the supply chain team to ensure right stock availability and reduce wastage. Track competitor activities and adjust strategies accordingly. Ensure vendor onboarding, contract management, and SLA adherence. Preferred candidate profile Educational Qualification: Graduate / MBA / PGDM in Retail, Marketing, or related field. Experience: 812 years of experience in Category Management/Buying in Retail/FMCG, with at least 3 years in handling processed food. Strong analytical, negotiation, and commercial acumen. Ability to work in a fast-paced, evolving environment.
Role & responsibilities 1. Lead the end-to-end recruitment process, including workforce planning, sourcing, interviewing, and offer management. 2. Develop and execute effective talent acquisition strategies to attract high-caliber candidates across all levels and functions. 3. Partner with business leaders to forecast hiring needs and develop role-specific recruiting plans. 4. Build and maintain a strong talent pipeline using both proactive and reactive sourcing strategies (LinkedIn, job boards, social platforms, events, etc.). 5. Manage and mentor a team of recruiters, ensuring performance excellence and continuous development. 6. Optimize recruitment processes and tools to drive efficiency and scalability. 7. Track and report on key metrics to measure recruiting effectiveness and drive data-based improvements. 8. Champion employer branding efforts and candidate experience initiatives. 9. Ensure compliance with hiring laws and internal policies. Preferred candidate profile Proven experience as talent acquisition manager 7-10 Years of experience Understanding of all selection methods and techniques Proficient in the use of social media and job boards Willingness to understand the duties and competencies of different roles Working knowledge of Applicant Tracking Systems (ATS) and databases Excellent communicator Well-organized A leader and strategic thinker MBA in business administration, human resources or relevant field
Role & responsibilities To ensure adherence to company standards, regulatory norms, and customer expectations by conducting regular audits and inspections across all stores. The role is critical in identifying deviations in SOPs, hygiene, food safety, and environmental and social governance (ESG) practices, while driving a culture of continuous quality improvement. Preferred candidate profile Conduct regular planned and surprise audits across stores using standardized checklists. Cover all operational areas: sales floor, backroom, cold storage, receiving bay, staff hygiene, and customer service zones. Capture ratings, photographic evidence, and remarks to support findings. Verify strict adherence to Standard Operating Procedures (SOPs) across departments. Check implementation of merchandising storage and pest control. Monitor food safety standards including FSSAI guidelines, expiry checks, temperature logs, and cleanliness. Ensure hygienic practices are being followed for perishables, bakery, dairy, and fresh produce. Highlight non-compliance areas and suggest actionable recommendations. Maintain comprehensive audit reports, dashboards, and compliance scores. Submit periodic quality summaries for leadership review. Assist in training store teams on SOPs, hygiene practices, and food safety standards. Raise awareness about quality culture and zero tolerance for lapses. Review ESG-related practices such as waste segregation, plastic-free initiatives, energy efficiency, and employee welfare.
Role & responsibilities Strategic Leadership Define and execute the long-term operational strategy to achieve profitable growth and expansion targets Drive new store rollouts, focusing on tier-2 to tier-6 markets with a scalable, cost-efficient operating model. Own full P&L responsibility across store operations, supply chain, merchandising, and customer experience. Operational Excellence Ensure daily store operations run with high efficiency, consistent SOP adherence, and customer satisfaction. Build a strong supply chain and merchandising backbone to optimize availability, minimize wastage, and maximize sales per sq. ft. Implement technology-led solutions for productivity, inventory, and workforce optimization. Business Growth & Profitability Develop initiatives to improve same-store sales, number of bills, and customer loyalty. Monitor key financial metrics and take corrective action to ensure profitability at store and company level. Design and execute cost-saving measures without compromising customer experience. People Leadership Build a strong culture of accountability, customer centricity, and performance. Address high attrition challenges through training, career development, and employee engagement strategies. Expansion & Market Development Identify and evaluate potential markets, especially underserved rural and semi-urban regions. Standardize store opening processes to enable rapid, consistent rollouts. Build partnerships with vendors, local communities, and FMCG players for growth. Preferred candidate profile 1520 years of experience in modern retail / FMCG retail operations, with at least 5 years in a senior leadership role (multi-store / multi-region responsibility). Proven track record of scaling retail formats and delivering turnaround profitability. Strong understanding of P&L management, supply chain, merchandising, and customer experience. Experience in tier-2 to tier-6 markets preferred. MBA/PGDM or equivalent degree in Business, Retail, or Operations Management. Turnaround strategist with sharp business acumen. Strong people leadership and ability to inspire large, diverse teams. Hands-on operator with execution focus and agility. Data-driven decision maker with financial discipline. High resilience, adaptability, and entrepreneurial drive