745 Jobs in Howrah - Page 16

KHUSHI AUTO MOBILES is looking for the role of Area Sales & Marketing Manager. WE ARE WORKING IN THE EV SEGMENT WITH ELECTRIC 3 WHEELER AND FOUR WHEELER COMMERCIAL VEHICLE SEGMENT. WE NEED A SALES MANAGER WHO CAN EXPLORE THE MARKET TREND BY MANAGING HIS SALES TEAM WITH FULL DEDICATION AND ENHANCE THE SALES VOLUME. Here are the responsibilities that you need to take care of - * EXPLORING THE AREAS & COMPANIES TO GENERATE NEW LEADS. * SET UP ACTIVITY PLANS. * VISITING MAXIMUM CAPTIVE SEGMENTS & SINGLE CUSTOMERS AS WELL. * DEVELOPMENT OF SALES STRATEGY. * MAINTAIN DSR ON A DAILY BASIS. *INCREASING SALES VOLUME & PROFITABILITY AS WELL. * FULL FILLING THE MONTHLY, QUARTERLY & YEARLY TARGETS FOR THE DEVELOPMENT OF SALES. * PROVIDE TRAINING TO SALES TEAMS & TEAM HANDLING. *MAKING APPOINTMENTS OF CUSTOMERS AND PROPER COORDINATION WITH TEAM AND CUSTOMERS. *HANDLING CUSTOMER'S GRIEVANCES. *MAKING SALES REPORTS. *SALES CLOSURE. Candidates must be comfortable in Travelling within the city if needed. Monday to Saturday 6 working days in day Shift only. Field AND OFFICE BOTH.

Responsible for ensuring safety and security at the site. Minimum height requirement: 5'7".

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The MIS Executive will be responsible for managing and maintaining management information systems (MIS), generating reports, and providing insights based on data analysis. This role plays a key part in supporting decision-making by ensuring accurate, timely, and well-organized reporting of operational and financial data. Must have knowledge of advanced Excel.

The Executive Assistant will be responsible for supporting the Director in managing their daily schedule and overseeing various operational aspects. This includes monitoring team targets, collaborating with different departments, and ensuring efficient administrative operations. Must have knowledge of advanced Excel.

The CRM will play a crucial role in managing customer relationships, understanding their needs, and ensuring long-term satisfaction with HR Steel Industries' products and services. The successful candidate will also work closely with the sales and operations teams to address customer concerns, maintain accurate data, and foster continuous improvement in customer service. Must have knowledge of advanced Excel.

We are seeking motivated and results-driven Field Sales Representatives from Kolkata, North East States, Orissa, Bihar, Jharkhand, Chhattisgarh, Maharashtra, and all southern states to join our team. In this role, you will drive sales, build strong customer relationships in your designated area, and contribute to the overall success of our business. This is an exciting opportunity for individuals looking to advance their careers in sales within a growing industry. Must have knowledge of advanced Excel.

We are seeking a proactive and experienced Plant Supervisor to oversee the daily operations of our manufacturing/production facility. The ideal candidate will be responsible for ensuring efficient workflow, maintaining safety standards, and leading a team to meet production goals.

Graduate Degree in Civil Engineering with minimum of 10 yearsexperience in construction industry preferably having experience in execution of linear projects such as railways, metro rails, LRT, monorail, high speed rail, highways, expressways, Road Over Bridges, Road under bridges and subways and other standalone Bridge structures Or At least 5 yearsexperience in JA or equivalent Grade and above of Engineering department or of Railways and/or as DGM and above in civil engineering department in RITES/IRCON/RVNL or equivalent grade in KonkanRailway/MRVC/DFCCIL/ any JVs or SPVs with Ministry of Railways, any Metro Rail Corporation either individually or combined,

Graduate Degree in Civil Engineering with minimum experience of 5 years or Diploma in Civil Engineering with minimum experience 8 years in execution of linear infrastructure projects such as railways, metro rails, LRT, monorail, high speed rail, highways, expressways etc with Minimum 3 yearsexperience in project planning and monitoring in construction project Qualification in construction management shall be an added advantage Or At least 3yearsexperience in project planning and monitoring in SSE or equivalent Grade and above of Civil Engineering department or of Railways and/or as AM and above in Civil Engineering department in RITES/IRCON/RVNL or equivalent grade in Konkan ailway/MRVC/DFCCIL/ any JVs or SPVs with Ministry of Railways, any Metro Rail Corporation either individually or combined,

Graduate Degree in Civil Engineering with Minimum of 10 yearsexperience in construction/supervision of Infrastructure projects OR At least 5 yearsexperience in JA or equivalent Grade and above of Engineering department or of Railways and/or as DGM and above in civil engineering department in RITES/IRCON /RVNL or equivalent grade in Konkan Railway/MRVC/DFCCIL/ any JVs or SPVs,

Graduate Degree in Civil Engineering with 5 years of experience in construction industry out of which 3yrs in railway projects,

Graduate Degree in Civil Engineering with minimum of 10 yearsexperience in construction industry, preferably having experience in execution of railway related linear projects such as railways, metro rails, LRT, monorail, high speed rail etc OR At least 5 yearsexperience in JA or equivalent Grade and above of Engineering department or of Railways and/or as DGM and above in civil engineering department in RITES/IRCON/RVNL or equivalent grade in Konkan Railway/MRVC/DFCCIL/ any JVs or SPVs with Ministry of Railways, any Metro Rail Corporation either individually or combined,

(i) Graduate Degree in Electrical Engineering with minimum experience of 10 years or Diploma in Electrical Engineering with minimum 15 years in execution of infrastructure Projects OR (ii) At least 12 yearsexperience in SE/SSE or equivalent Grade and above of Electrical Engineering department or of Railways and / or as AM and above in Electrical Engineering department in RITES/IRCON/RVNL or equivalent grade in Konkan Railway / MRVC / DFCCIL / any JVs or SPVs with Ministry of Railways, any Metro Rail Corporation either individually or combined,

JD- Preventative Maintenance Troubleshooting and Repair Corrective Maintenance Inventory Management of Spare parts Record Keeping Ensuring compliance with safety regulations Responding to equipment breakdowns and failures promptly and effectively. Required Candidate profile Diploma/ BTech in Mechanical Engineer Min. 2 to 5 Years working exp. in Mechanical Maintenance in manufacturing plant Duty- 8 Hours CONTACT:- Namrata- 8910291069 Arijit- 9748042221 Benchmark Global

Are you a natural leader and motivator passionate about guiding your teams to successAre you seeking team leader jobs in Howrah and want to grow your customer service career with a global companyHere is your chance to shine! Fusion CX seeks a dynamic team leader in Howrah to serve customers of an innovative retail technology company. This job vacancy allows you to make a significant impact by leading a high-performing team of customer service representatives, ensuring high-quality service delivery and a superior customer experience. As a Team Leader in Howrah working with our retail technology client, you will be at the forefront of ensuring that our team of customer care representatives meets and exceeds performance goals. Your responsibilities include: Leadership and Motivation: Inspire and motivate team members by communicating goals, offering support, reviewing skills, and identifying areas for training and potential growth. Quality Assurance: Monitor team performance to ensure compliance with quality standards and guidelines, resolve issues, and address queries and concerns as they arise. Team Development: Conduct regular meetings to share best practices, provide training, and update the team on changing expectations. Customer Satisfaction: Ensure high-quality services by effectively managing inquiries, resolving complaints, and providing outstanding support as a team leader in Howrah team. Job Requirements: Educational qualifications, experience, skills, and other attributes an ideal candidate requires to thrive in a retail team leader role: Education: A minimum of a Bachelor s degree. Experience: At least two years of documented experience as a Team. Skills: Strong verbal and written communication skills. Proficiency in MS Office applications, particularly Word and Excel. Age Requirements: Candidates must be between 22 and 40 years old. Shift: 24/7 Interview Process: HR Screening / Filtration Personal interview with the Operations Manager Final Interview with the Client Why Join Fusion CX Fusion CX believes in nurturing talent and offering opportunities to grow. If you are searching for team leader jobs in Howrah or a TL job vacancy in Howrah to realize your capabilities and develop your potential, join us. We are seeking a passionate team leader in Howrah to drive success for a cutting-edge retail technology company. We offer diverse roles, career advancement, and learning opportunities in an inclusive and supportive environment. In addition, you can enjoy competitive compensation that complements your experience, education, and skills. So, if you re ready to take the next step in your career and lead a team to excellence, apply now to join Fusion CX in Howrah!

Are you a proactive team leader with experience successfully managing teams in customer serviceAre you in search of a rewarding team leader job in HowrahHere is your opportunity to advance your career with a global CX company! Fusion CX is seeking a highly motivated Team Leader to join our dynamic team in Howrah. In this TL role, you will manage a team of agents, ensuring exceptional service delivery and operational excellence. Apply now for this job vacancy in Howrah to build a career in the customer service industry with a leading CX transformation company. Job Description As a Team Leader at Fusion CX Howrah, you will be responsible for managing a team of approximately 20 members, ensuring they meet performance targets and deliver outstanding customer service. Your role will involve: Team Management : Leading and supporting a team of 20 members, motivating them to achieve targets. Shift and Attendance Management : Willing to work 24/7 shifts with rotational week offs. Prepare schedules and ensure the advisors attendance is marked daily. Compliance and Monitoring : Ensuring agents adhere to log-in, logout, and break schedules. Monitoring calls and providing coaching and feedback to ensure excellent customer service and experience are delivered on every call. Problem Solving : Working closely with team members to resolve customer issues as a Team Leader in Howrah. Acting as a point of contact for resolving escalations, inquiries, and complaints from both external and internal customers. Operational Management : Managing day-to-day operations to meet required service levels, quality, and productivity. Maintaining SLA targets monthly to achieve desired KPIs, including managing absenteeism and attrition within the team. Policy Implementation : Ensuring all company policies and procedures are implemented consistently and fairly. Job Requirements To be successful in this role, you should possess the following qualifications and skills: Languages : Fluency in Hindi and English. Experience : Proven experience managing teams, preferably in a customer service environment. Availability : Willingness to work 24/7 shifts with rotational week offs. Leadership Skills : Strong leadership and motivational skills to drive team performance. Problem-Solving Skills : Ability to solve customer problems efficiently and effectively as a Team Leader. Communication Skills : Excellent verbal and written communication skills. Organizational Skills : Strong organizational skills to manage schedules, attendance, and compliance. Why Join Fusion CX in Howrah: At Fusion CX, we believe in nurturing talent and providing a supportive environment where you can grow and thrive. If you are searching for a team leader job in Howrah that can elevate your career in the customer service industry, this is your chance! As a Team Leader in Howrah, you will enjoy continuous learning opportunities, a dynamic work environment, competitive compensation, and flexible rotational shifts. So, if you are ready for a challenging and rewarding leadership role, apply today for this job vacancy in Howrah and become a key part of Fusion CX s journey to redefine the customer experience.

Are you seeking a customer service job in HowrahAre you ready to take your career to the next levelWe re on the lookout for passionate Customer Service Executives to join our growing team in Howrah. If you are looking for call center jobs in Howrah with a dynamic work environment, this is your chance to work for a leading CX company and become a customer experience professional. At Fusion CX, we offer not just a job but a pathway for growth, along with competitive pay, excellent shift allowances, and the chance to make a real impact on customer experiences. Multiple openings; apply now! Job Description Key Responsibilities of the Customer Service Executive in the Howrah team: Handle inbound calls from customers, assisting with their inquiries and providing solutions. Address customer concerns and queries related to products, orders, and services offered by the eCommerce platform. Maintain high levels of customer satisfaction through clear, efficient, and empathetic communication. Ensure accurate data entry and timely follow-up on customer requests. Adhere to company policies, guidelines, and quality standards. Job Requirements Required skills, qualifications, and experience to excel in the role of Customer Service Executive in Fusion CX Howrah: Qualifications and Experience: Prior experience in customer service or BPO is preferred but not required. Excellent communication skills in both Hindi and English. Comfortable working in a fast-paced, target-driven environment. Working Conditions: Work-from-office position at Webel IT Park, Ankurhati, Howrah. A formal dress code is required. Application Requirements: Please bring the following documents for the interview: Updated Resume Original Aadhar Card PAN Card Bank Account Details Last Educational Qualification Certificate Why Join Fusion CX If you are looking for customer service associate jobs in Howrah with great salary packages, shift allowances, and career growth opportunities, look no further. We offer a supportive work environment where your contributions are valued, along with the chance to grow with a global customer experience transformation company working for an established eCommerce platform. Apply now and join us for an exciting career in customer service!

Are you looking for rewarding customer service jobs in HowrahFusion CX is expanding its team in Howrah and is looking for dedicated Customer Service Associates to join us in Howrah! This is an exciting opportunity for freshers and experienced candidates with excellent English communication skills and a passion for providing high-quality customer service. Join us as a customer service associate to level up your career with a global customer experience and customer service leader. If you re seeking customer service job vacancies in Howrah, join Fusion CX and be part of a team dedicated to transforming customer experiences. Role responsibilities Customer Service Associates in Howrah Manage Voice Support to customers. Should have a High level of attention to detail and accuracy. Job Requirements: Preferred candidate profile for Customer Service Associate role in Howrah Bachelor s degree Excellent English communication skills. Must be willing to work the night shift A minimum typing speed of 30 words per minute in English. Capable of handling a high number of inbound and outbound calls. Must be willing to work in the office Candidates preferred from Howrah district A candidate who are pursuing their graduation from distance learning too can apply but ensure that examinations are after 06 months from the date of joining. Freshers can also apply.

Are you looking for a customer service job in HowrahDo you want to begin and grow your career with leading customer experience experts in the industryJoin the dynamic world of retail/E-Commerce with Fusion CX in Howrah, where innovation and customer service excellence meet. We are looking for talented individuals fluent in English, Hindi, and Bengali with at least six months of call center experience to take the role of Customer Service Associate for a Retail/E-Commerce brand. Freshers eager to dive into the customer service sector are also welcome to apply. Job Description Key responsibilities assigned to a Retail/E-Commerce Customer Service Associate in Howrah: Deliver outstanding customer support through both inbound and outbound voice calls. Address and resolve customer inquiries, concerns, and complaints professionally and efficiently. Utilize a thorough understanding of the e-commerce ecosystem to respond to customer queries effectively. Adapt swiftly to changes in operational procedures, ensuring tasks are completed with accuracy. Work collaboratively with team members to promptly resolve customer issues, enhancing overall satisfaction. Job Requirements Essential requirements of an ideal candidate for the Retail/E-Commerce Customer Service Associate role in Howrah: A minimum of six months experience in a call center setting is preferred but not mandatory. Freshers with a keen interest in customer service and a readiness to learn are strongly encouraged to apply. Must be proficient in English, Hindi, and Bengali and communicate effectively in these languages. An understanding of the E-Commerce ecosystem and the ability to navigate its basic operations. Possess excellent problem-solving skills, with the ability to manage various customer situations effectively. Why Join Fusion CX in Howrah: Fusion CX offers the unique opportunity to be at the forefront of the retail/e-commerce customer service industry. It is the right place for individuals searching for customer service jobs in Howrah and planning to build a successful career in this industry. Our team in Howrah is part of a rapidly growing sector, offering ample professional growth and development opportunities. We value the diversity of our team members and their contributions to our collective success. So, if you are passionate about providing exceptional customer service and interested in the e-commerce industry, Fusion CX is the perfect place to begin or build your career. Apply today for the role of Customer Service Associate for a Retail/E-Commerce brand and be part of a transformational journey.

Are you a leader with a flair for devising strategies and driving your team towards successAre you an experienced and ambitious professional looking for an operations manager or assistant operations manager job in HowrahJoin us! Fusion CX in Kolkata is looking for an experienced assistant manager in operations to join our team in Howrah; who will manage a high-performing team for a rising company in finance. This job vacancy in Howrah offers you an opportunity to elevate your career in a global customer experience transformation company while optimizing the operation of a large team and delivering exceptional results in a thriving environment. If you have a passion for customer service and a strong background in operation management, apply now! Seize the chance to shine, grow, and advance your operation management career in Howrah with us. Job Requirements Key duties and responsibilities of an assistant manager in operations in Howrah: Leadership Team Management: Oversee the performance and management of multiple Team Leaders and large teams of indirect reports. Also, the operation team leader must possess the ability to efficiently manage operations across multiple shifts, such as Day, Evening, and Night schedules, with minimal supervision. Client Communication Escalation Handling: Utilize exceptional written and verbal communication skills to interact with clients, handle escalations efficiently, and ensure client satisfaction with minimal oversight. Strategic Collaboration: Coordinate and collaborate with clients and internal Operations teams to analyze processes and provide valuable insights that drive project success. Performance Monitoring Improvement: Monitor and drive client-driven SLAs and KPIs, such as Quality and Productivity. In addition, ensure all teams consistently meet or exceed required performance thresholds. Reporting Analysis: Compile, analyze, and publish detailed reports on team performance, providing actionable insights to senior management for continuous improvement. Job Requirements: Essential attributes and qualities of an ideal candidate for the role of assistant manager in operations in Howrah: Experience: Must have 2+ years of experience working as an Assistant Manager with ability to help the company monitor and achieve business goals . Communication Skills: Outstanding written and verbal communication skills, essential for effective client interaction and escalation management with minimal supervision. Team Management: A proven experience managing at least four team leaders and more than eighty indirect reports. Also, the ideal candidate for the operation TL role must be able to manage operations across multiple shifts efficiently. Strategic Insight: Ability to collaborate with clients and operations teams to provide meaningful insights into projects and processes. Performance Monitoring: Expertise in driving SLAs and KPIs such as Quality, Productivity, etc., ensuring teams consistently meet and exceed performance targets. Leadership Accountability: Demonstrated ability to take responsibility for the overall performance of reporting teams, ensuring alignment with business goals. Reporting: Proficiency in compiling and publishing comprehensive reports on team performance. Why Join Us If you are searching for rewarding assistant operation manager jobs in Howrah to build your career with a global BPO, join us as an assistant operations manager for a leading finance client. At Fusion CX, we offer a supportive and collaborative work environment where your leadership skills will be recognized and rewarded. With competitive salaries, opportunities for career growth, and a dynamic team, this job vacancy in Kolkata will offer you the tools you need to succeed and advance your career in a leading customer experience company. So, join us and take the next step in your professional journey!

Are you looking for a career-enhancing Assistant Manager job in Howrah that will allow you to lead, collaborate, and deliver exceptional results in the fast-growing e-commerce industryJoin Fusion CX as an Assistant Manager in our Howrah location, where you will play a key role in overseeing teams, managing performance, and driving client satisfaction. At Fusion CX, we are committed to transforming customer experiences by blending innovation, teamwork, and operational excellence. As an Assistant Manager in Howrah, you will lead diverse teams, ensuring the delivery of outstanding service for a prominent e-commerce client. This role is perfect for individuals with a passion for leadership and a knack for driving business success. So, don t miss the opportunity to grow with a global CX transformation company. Apply now! Job Description As the Assistant Manager in the e-commerce process at Fusion CX, Howrah, your responsibilities will include: Client Operations Collaboration : Work closely with clients and operations teams to analyze ongoing projects and processes, delivering meaningful insights that drive operational improvement and success. Your ability to coordinate effectively will ensure seamless communication and strategic alignment between internal teams and clients. SLAs KPIs Monitoring : Take full ownership of client-driven Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) such as quality, productivity, and overall service performance. You will be responsible for ensuring these metrics meet or exceed the required thresholds. Team Performance Oversight : Manage and oversee the performance of different teams, consisting of Team Leaders and their indirect reports. Your leadership will directly influence the productivity and morale of the entire workforce under your supervision, ensuring they meet business objectives. Reporting Insights : Compile, analyze, and publish detailed reports on team performance. This will involve tracking operational metrics, ensuring transparency, and providing actionable insights to senior management and clients to guide future strategies. Job Requirements To be successful in this Assistant Manager role at Howrah, you must have the following qualifications: Experience: Minimum of 2+ years as an Assistant Manager in a similar role, with a proven track record of achieving business goals. Leadership: Experience managing at least 4+ Team Leaders and overseeing 80+ team members across multiple shifts with minimal supervision. Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and handle escalations. Analytical Skills: Strong analytical abilities to assess project data and provide actionable insights. Client Management: Ability to work closely with clients and internal teams to ensure smooth operations and high client satisfaction. Problem Solving: Capability to manage operational challenges and find solutions to drive business results. Why Join Fusion CX At Fusion CX, we believe in fostering a collaborative and growth-oriented work environment where each team member is empowered to contribute to the company s success. If you are searching for a truly rewarding Assistant Manager job in Howrah that offers career growth and the chance to work in a global customer experience transformation company, this role is for you. As an Assistant Manager for an E-Commerce process at Fusion CX Howrah, you will: Work with a top-tier customer experience transformation company that is redefining the e-commerce industry. Benefit from continuous learning and development opportunities that help you grow professionally. Join a team that values collaboration, innovation, and a results-driven approach. Make a real difference by driving team performance, client satisfaction, and operational success. If you are ready to take the next step in your career, apply for this Assistant Manager position in Howrah today and become part of Fusion CX s dynamic team! Job Location Job Overview

If you are seeking a trainer job in Howrah to make your place in the customer service industry, step into this role and build a rewarding career at Fusion CX! Join us as a trainer for a renowned eCommerce process in Howrah. If you have an innate passion for training and developing talents, this job vacancy in Howrah is your chance to shine and build a career in a global company transforming customer experience. Here, your expertise will help empower Customer Service Representatives (CSRs) to deliver outstanding customer experience. Dive into the exciting world of trainer jobs in Howrah and make a difference every day! Job Description: Here are key responsibilities of the eCommerce trainer in Howrah: Conduct comprehensive training programs from start to finish for new and existing CSRs. Deliver engaging classroom and blended training sessions that add value to learners. Conduct refresher training sessions to enhance the CORE skills of the Customer Service CSRs on the operations floor. Design and prepare training materials that effectively convey key concepts. Generate insightful training reports to monitor progress and areas for improvement. Train new CSRs in essential Customer Service Skills, Process Knowledge, Product Knowledge, etc (CORE Training). Respond to and resolve operational issues as they arise during interactions with Operations. Conduct regular meetings with various lines of business (LOBs) to foster open communication and devise an action plan to address any issues or concerns raised during interactions. Provide necessary floor support as per process requirements. Coordinate with LOBs for training needs assessments (TNA) and manage feedback sessions. Ensure Bottom Quartile Management (BQM) and nesting compliance as a trainer in Howrah. Job Requirements: Here are the required qualities and attributes of an eCommerce process trainer in Howrah: Graduate in any field. Minimum 1-2 years of documented experience in telecom processes or the BPO industry. Willingness to work in 24/7 shifts and six days a week. Flexibility to accommodate varying schedules and shifts. Excellent written, oral, and presentation skills. Proficient in MS Office applications.

Are you a seasoned professional seeking rewarding customer service jobs in Howrah for experienced trainers? Do training, sharing knowledge, and building teams ignite passion in you? If the answer is yes, we have an exciting opportunity for you. We are searching for an experienced and dedicated Customer Service Trainer to join our team in Howrah. This job vacancy in Howrah requires you to conduct comprehensive training programs for a leading E-Commerce chat process. As a trainer, you will transform customer service representatives or CSRs into capable customer service agents who are well-equipped with the skills and knowledge to deliver exceptional service. Job Description Key responsibilities of the E-Commerce Customer Service Trainer in Howrah: Conduct end-to-end training programs for new and existing Customer Service CSRs. Deliver classroom and blended training sessions that enhance learner capabilities and add value to their business areas. Conduct refresher sessions to improve and maintain the core skills of CSRs on the operations floor. Prepare and design engaging training materials. Generate and analyze training reports to assess effectiveness and identify areas for improvement as a Customer Service Trainer. Train new CSRs in customer service skills, process knowledge, and product knowledge through core training sessions. Respond to and resolve issues arising from interactions with operations teams. Conduct regular meetings with different Lines of Business (LOBs) to ensure open communication and develop action plans to address issues or concerns. Provide floor support as required by the process to ensure smooth operations. Coordinate with various LOBs to prepare for Training Needs Analysis (TNA). Provide feedback and conduct sessions as per the requirements. Manage Business Quality Metrics (BQM) and ensure compliance during the nesting period. Job Requirements Essential skills and qualities of E-Commerce Customer Service Trainer in Howrah: Graduate in any field. Minimum of 1-2 years of experience in e-commerce process (documented). Willingness to work 24 7 shifts and 6 days a week, with the flexibility to work varied schedules and shifts. Excellent written, oral, and presentation skills. Proficiency in MS Office products. Why Join Fusion CX in Howrah: At Fusion CX, we offer an inclusive and innovative workplace where your growth with a dynamic team, premier clientele, and global organization is committed to excellence. This job vacancy in Howrah offers you a culture of continuous learning and development, a dynamic work environment, and opportunities for professional growth. a Customer Service Trainer in Howrah, you will play a crucial role in shaping the skills and knowledge of our customer service teams. You will work with a leading e-commerce brand and significantly impact our team s success and customer satisfaction. So, if you are seeking a customer service trainer job in Howrah, apply today and embark on a rewarding journey with Fusion CX.

Job Location - Responsible for handling the West Bengal region. This is a field job. CTC: up to Rs. 30,000 CTC/month Working days: - 6 days Notice period - immediate to 30 days Years of Experience: 2 - 4 years in B2B sales, dealer and distribution (channel) sales Male candidates only Job Description Support the marketing leadership team and Distributor through the organization and administrative support for various projects Support marketing director in delivering effective programs that achieve company and client objectives Assist with initiatives that drive brand awareness, trial, and distribution, including day-to-day execution of marketing campaigns, promotions, and sales support developing and executing marketing strategies to promote products and sales. Meet with clients to plan and implement marketing campaigns for brand building and lead generation, aligning with overall company goals and sales targets Measure and report performance of marketing campaigns, gain insights, and assess against goals contribute to lead-generation and customer-acquisition activities, such as sales enablement, media promotion, networking, trade shows, and events. Should be managing dealers and distributors, getting feedback from them on product, follow up for payment. Assisting in opening new warehouse/showroom. Developing sales process, CRM processes and business rules for all distribution and channel partner sales. Managing the relationships between their company and its vendors or suppliers. Adding new vendors/dealers/distributors in the Business Key Skills Two to four years of experience in marketing, sales, or advertising Strong analytical and problem-solving skills Knowledge of the local market and consumer behavior Strong attention to deadlines and budgetary guidelines Exceptional communication and presentation skills Proven success in a fast-paced environment, working both individually and as a team member Hands-on experience in developing campaigns and promotions Preferred Qualifications Bachelor s degree (or equivalent) in marketing, business, or related field