IT Technical Recruiter

Job Description

Job Title: Account Management Associate Location: Indore (On-site) About Supersourcing: We are an AI recruitment platform that helps companies hire developers or build their engineering teams 10X faster than traditional hiring. At Supersourcing, were not just about hiringwere strategic growth partners for our clients, aiming to transform how businesses connect with top tech talent. We are among the Top 20 startups in India selected by Google AI Accelerator Program 2024 We are among LinkedIn's Top 10 startups in India. At Supersourcing, our client relationships are our top priority. We’re looking for dedicated and personable Account Managers to maintain our clientele and serve as our main point of contact. Our ideal candidate will have a passion for helping clients and a drive to provide exceptional customer service. Objectives Act as the main point of contact in all matters relating to client concerns and needs. Build and strengthen client relationships to achieve long-term partnerships. Maintain accurate client records, with keeping full track of all contract details. Work with sales and other internal & operational teams to develop strategic marketing plans and ensure KPIs are being met. Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients. Responsibilities Take inquiries and requests from customers and address their needs. Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs. Meet regularly with other members of the team to discuss progress and find new ways to improve business. Generate progress reports to give to clients and higher-ups within the organization. Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly. Skills and Qualifications 1-3 years of Account Manager experience or Tech Background. Proven account management or other relevant experience in IT. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization. Experience in delivering client-focused solutions based on customer needs. Proven ability to manage multiple projects at a time while paying strict attention to detail. Excellent listening, negotiation and presentation skills. Excellent verbal and written communications skills. Bachelor's Degree in the appropriate field of study.