IT System Engineer

IT System Engineer

Idox IT Ops Team

We are looking for a Senior Engineer who preferably has experience working with mission critical systems, within busy private and public cloud environments. Joining our team, you will be shaping and supporting the core infrastructure alongside our emerging DevOps technology and processes. In return gaining experience in a variety of technologies including Active directory, Cloud services, networking, storage and desktop environments.

Key responsibilities:

• System Administration: Manage and maintain servers, storage, and network infrastructure in both private and public cloud environments.
• Reliability Engineering: Implement and maintain monitoring, alerting, and incident response systems to ensure high availability and reliability of services.
• Security: Ensure the security of systems and data through regular updates, patches, and security best practices.
• Performance Optimization: Monitor system performance and implement optimizations to improve efficiency and reduce downtime.
• Backup and Recovery: Manage backup and disaster recovery processes to ensure data integrity and availability.
• Collaboration: Work closely with development, operations, and support teams to ensure seamless integration and support of applications and services.
• Documentation: Maintain comprehensive documentation of systems, processes, and procedures.
• Provide out of hours support when required

To be successful, you should bring:

• Minimum of 2-3 years of experience in system administration and/or reliability engineering
• Previous exposure to a

  Windows Server administration

  within a mission critical environment, preferably a cloud, ISP or SaaS provider
• A good working knowledge of

  Active Directory and other Microsoft applications

• Knowledge of IIS web server and IIS applications
• Automation and scripting (preferably with Power Shell and Ansible)
• Exposure to virtualisation and working in a

  VMWare environment

• Proficiency in managing Windows servers
• Ability to work calmly under pressure in a high visibility environment
• Able to work as part of a globally diverse remote team
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork abilities.

Additional attributes/ specific knowledge (optional)

• Knowledge of networking concepts and protocols
• Experience using

  Microsoft System Centre

• Experience with helpdesk tools within an ITIL environment.