IT System Engineer Idox IT Ops Team We are looking for a Senior Engineer who preferably has experience working with mission critical systems, within busy private and public cloud environments. Joining our team, you will be shaping and supporting the core infrastructure alongside our emerging DevOps technology and processes. In return gaining experience in a variety of technologies including Active directory, Cloud services, networking, storage and desktop environments. Key responsibilities: System Administration: Manage and maintain servers, storage, and network infrastructure in both private and public cloud environments. Reliability Engineering: Implement and maintain monitoring, alerting, and incident response systems to ensure high availability and reliability of services. Security: Ensure the security of systems and data through regular updates, patches, and security best practices. Performance Optimization: Monitor system performance and implement optimizations to improve efficiency and reduce downtime. Backup and Recovery: Manage backup and disaster recovery processes to ensure data integrity and availability. Collaboration: Work closely with development, operations, and support teams to ensure seamless integration and support of applications and services. Documentation: Maintain comprehensive documentation of systems, processes, and procedures. Provide out of hours support when required To be successful, you should bring: Minimum of 2-3 years of experience in system administration and/or reliability engineering Previous exposure to a Windows Server administration within a mission critical environment, preferably a cloud, ISP or SaaS provider A good working knowledge of Active Directory and other Microsoft applications Knowledge of IIS web server and IIS applications Automation and scripting (preferably with Power Shell and Ansible) Exposure to virtualisation and working in a VMWare environment Proficiency in managing Windows servers Ability to work calmly under pressure in a high visibility environment Able to work as part of a globally diverse remote team Strong problem-solving and analytical skills. Excellent communication and teamwork abilities. Additional attributes/ specific knowledge (optional) Knowledge of networking concepts and protocols Experience using Microsoft System Centre Experience with helpdesk tools within an ITIL environment. Show more Show less
Key responsibilities The installation, configuration, and maintenance of operating systems and platform software Development and administration of Mobile Device Management and desktop management systems Routine troubleshooting, environment capacity management and change control Processing assigned requests, interacting with the ticketing system Monitoring support systems: network monitoring, SIEM, Syslog, MDM, vulnerability management, to ensure environments are properly supported Keeping up to date with industry changes, security, bug reports Analysis and diagnosis of outages and raised issues. Documentation: Maintain comprehensive documentation of systems, processes, and procedures. Security: Ensure the security of systems and data through regular updates, patches, and security best practices. Provide out of hours support when required Adhere to Idox Information Security & Management System Policies. To be successful, you will need to bring : Hands on experience of administering Microsoft 365 Experience of Windows Server administration within a mission critical environment Experience of VMware ESX or other virtualisation technology Experience with cloud platforms such as AWS, Azure, or Oracle Cloud A good understanding of computer and network security systems (SIEM, Anti-Malware, Vulnerability Management) Experience of Linux OS administration An understanding of basic networking principles, protocols and utilities A self-starter, able to see the bigger picture, and identify solutions to problems Comfortable working alongside a geographically diverse, multi skilled team, and supporting a 24/7 environment Additional desirable qualities: Experience with monitoring and logging tools (e.g. Grafana) Knowledge of networking concepts and protocols Show more Show less
Job Description We are seeking an experienced Test Automation Engineer with expert-level JavaScript skills and a strong background in automated testing to join our Quality Assurance team. This role focuses on developing robust test automation frameworks and includes an emphasis on API testing. As a key member of our team, you will work closely with developers, product managers, and other stakeholders to ensure our web applications meet the highest quality standards. About the Role This role focuses on developing robust test automation frameworks and includes an emphasis on API testing. Responsibilities Design and implement end-to-end test automation frameworks using Cypress. Create and maintain reusable test utilities and custom commands for efficient testing workflows. Develop and execute automated tests for REST APIs, ensuring reliability and consistency. Collaborate with developers and product managers to define requirements and testing strategies. Implement and promote best practices for test organisation and maintenance. Mentor and support junior team members in test automation practices. Qualifications Proven experience as a Software Developer in Test (SDET) or Automation Engineer in a technical environment. Bachelor’s degree in Computer Science or a related field. 3+ years of experience in test automation or as a Software Developer in Test (SDET). Required Skills Strong programming skills in JavaScript/TypeScript. Expert-level knowledge of the Cypress test automation framework. Hands-on experience with API testing and understanding of REST API concepts. Knowledge of testing best practices, patterns, and cross-browser testing methodologies. Proficiency with Git and CI/CD pipelines. Familiarity with OpenAPI/Swagger specifications. Understanding of HTML, CSS, and DOM manipulation. Preferred Skills Experience with automated testing for React/Angular applications. Familiarity with authentication flows (e.g., OAuth) and file upload testing. Knowledge of accessibility testing and map-based application testing. Expertise in form validation testing.
Site Reliability Engineer (AWS) Pune, India About the role We are seeking a driven and detail-oriented Site Reliability Engineer (SRE) with a strong passion for building resilient, scalable cloud infrastructure. This role offers an exciting opportunity for professionals with 4 to 6 years of experience in DevOps, Cloud, or Infrastructure to deepen their expertise in AWS, automation, and monitoring, while working within a collaborative and forward-thinking engineering culture. This will be the first AWS focused SRE role for our new Pune office, therefore providing leadership growth opportunities for the successful candidate, as we will be looking to grow our Pune capability for maintaining and growing our AWS infrastructure. You’ll work closely with experienced global teams and leadership, gaining meaningful ownership and exposure across our platform. This is a high-impact position with tremendous growth potential, ideal for someone ready to take the next big step in their career. Key responsibilities Assist in building and maintaining secure, scalable AWS environments. Work with Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Ansible. Help implement and improve monitoring and alerting using tools like CloudWatch, Prometheus, or Grafana. Support incident response, troubleshooting, and root cause analysis with guidance from senior team members. Contribute to CI/CD pipelines (GitHub Actions, GitLab CI/CD, Jenkins) for faster, more reliable deployments. Learn and apply best practices in cloud security and AWS IAM. Collaborate with developers, DevOps, and security teams to deliver stable, high-performing systems. To be successful, you will need to bring: 4 to 6 years’ experience in DevOps, SRE, Cloud, or Infrastructure roles. Familiarity with AWS services (EC2, S3, RDS, VPC, etc.). Basic knowledge of Docker and Kubernetes. Some scripting experience (Python, Bash, or similar). An understanding of networking fundamentals and security best practices in the cloud. Eagerness to learn new tools, troubleshoot problems, and take ownership of tasks. Additional desirable qualities: Hands-on exposure to AWS, automation, and monitoring tools in a live production environment. Mentorship from experienced engineers to help you advance your DevOps/SRE career. Opportunity to work on meaningful projects that make an impact for our clients. Collaborative, inclusive culture with room to grow and develop your skills. About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard- working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. We employ around 500 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required. Our Culture We are ambitious in working together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. Idox is a company where we can all be ourselves and succeed on merit, where we respect all our employees, customers and communities in which we live, work and are a part of. We recruit and reward employees based on capability and performance – regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. Each office location worldwide, is free to respond to local needs to create a culturally sensitive workplace for everyone. In doing so, we want every employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. Our Benefits Flex to Fit We recognise that for individuals, the opportunity to work flexibly can enable them to achieve better work-life balance along with a greater sense of responsibility, ownership and control of their working life. During the pandemic, all our employees successfully transitioned to remote working, and we are open to conversations on work patterns to suit our employees needs such as change to working times; part time working; term time working; 9-day fortnight. We are proud to be a flexible employer enabling effective hybrid working for our employees How to apply Please submita CV, and a short cover letter(maximum 500 words - includingsalary expectation, and current remuneration) explaining why you feel you would be suited to this role to join.us@idoxgroup.com Please note successful applicants will need to satisfy the BPSS guidelines (Baseline Personnel Security Standards) which consist of the receipt of satisfactory references covering the last 3 years of employment; an identity check; verification of eligibility to work in the UK; and a Basic Disclosure Check. This is in order to help us make safer recruitment decisions. Privacy notice As part of the recruitment process, we will collect data about you in a variety of ways including the information you would normally include in a CV or a job application cover letter, or notes made by our recruiting officers during a recruitment interview. Please read our Recruitment Data Privacy Policy here: https://www.idoxgroup.com/policies
Site Reliability Engineer (AWS) Pune, India About the role We are seeking a driven and detail-oriented Site Reliability Engineer (SRE) with a strong passion for building resilient, scalable cloud infrastructure. This role offers an exciting opportunity for professionals with 4 to 6 years of experience in DevOps, Cloud, or Infrastructure to deepen their expertise in AWS, automation, and monitoring, while working within a collaborative and forward-thinking engineering culture. This will be the first AWS focused SRE role for our new Pune office, therefore providing leadership growth opportunities for the successful candidate, as we will be looking to grow our Pune capability for maintaining and growing our AWS infrastructure. Youll work closely with experienced global teams and leadership, gaining meaningful ownership and exposure across our platform. This is a high-impact position with tremendous growth potential, ideal for someone ready to take the next big step in their career. Key responsibilities Assist in building and maintaining secure, scalable AWS environments. Work with Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Ansible. Help implement and improve monitoring and alerting using tools like CloudWatch, Prometheus, or Grafana. Support incident response, troubleshooting, and root cause analysis with guidance from senior team members. Contribute to CI/CD pipelines (GitHub Actions, GitLab CI/CD, Jenkins) for faster, more reliable deployments. Learn and apply best practices in cloud security and AWS IAM. Collaborate with developers, DevOps, and security teams to deliver stable, high-performing systems. To be successful, you will need to bring: 4 to 6 years experience in DevOps, SRE, Cloud, or Infrastructure roles. Familiarity with AWS services (EC2, S3, RDS, VPC, etc.). Basic knowledge of Docker and Kubernetes. Some scripting experience (Python, Bash, or similar). An understanding of networking fundamentals and security best practices in the cloud. Eagerness to learn new tools, troubleshoot problems, and take ownership of tasks. Additional desirable qualities: Hands-on exposure to AWS, automation, and monitoring tools in a live production environment. Mentorship from experienced engineers to help you advance your DevOps/SRE career. Opportunity to work on meaningful projects that make an impact for our clients. Collaborative, inclusive culture with room to grow and develop your skills. About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard- working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. We employ around 500 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required. Our Culture We are ambitious in working together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. Idox is a company where we can all be ourselves and succeed on merit, where we respect all our employees, customers and communities in which we live, work and are a part of. We recruit and reward employees based on capability and performance regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. Each office location worldwide, is free to respond to local needs to create a culturally sensitive workplace for everyone. In doing so, we want every employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. Our Benefits Flex to Fit We recognise that for individuals, the opportunity to work flexibly can enable them to achieve better work-life balance along with a greater sense of responsibility, ownership and control of their working life. During the pandemic, all our employees successfully transitioned to remote working, and we are open to conversations on work patterns to suit our employees needs such as change to working times; part time working; term time working; 9-day fortnight. We are proud to be a flexible employer enabling effective hybrid working for our employees How to apply Please submita CV, and a short cover letter(maximum 500 words - includingsalary expectation, and current remuneration) explaining why you feel you would be suited to this role to [HIDDEN TEXT] Please note successful applicants will need to satisfy the BPSS guidelines (Baseline Personnel Security Standards) which consist of the receipt of satisfactory references covering the last 3 years of employment; an identity check; verification of eligibility to work in the UK; and a Basic Disclosure Check. This is in order to help us make safer recruitment decisions. Privacy notice As part of the recruitment process, we will collect data about you in a variety of ways including the information you would normally include in a CV or a job application cover letter, or notes made by our recruiting officers during a recruitment interview. Please read our Recruitment Data Privacy Policy here: https://www.idoxgroup.com/policies Show more Show less
Software Engineer (Frontend), Idox India Pune, Maharashtra (Office based) Summary Idox is a Product based Growing Company, listed in UK. Pune is its India branch. We are looking forward for a team member who has: - Experience in frontend mobile app development using React-native as well as web development using ExtJs framework. Hands-on experience in developing, deploying & maintaining react-native mobile application. Ability to understand older versions of EXTJS, JAVASCRIPT and be able to maintain the existing code with quick turnaround for bug fixes & feature enhancements. Self-motivated, quick learner & passionate to work on both older and newer technologies. Ability to understand existing code and data flows and be able to work on feature enhancements. Ability to understand the problem/issue at hand and solve the same without less or no hand holding. Basically, Problem solving will be the key. Ability to ask right questions. Understand and communicate well with the team (verbal and email) Understands the requirement details About the role With the success of our specialist Development and Testing activities based in our Pune office and ambitious growth plans to triple our number of employees in India in the next 18 to 24 months, we are recruiting for additional Java engineers to join our team. There are career opportunities with Idox for junior, mid-level and experienced Java Engineers, we are looking for colleagues with leadership potential, as well as combined problem solving, having good knowledge in core & advance java and framework. Youâll be joining an international community of Developers and QA professionals based in the UK, Ireland and Pune and working on an evolving portfolio of products, for eight different business streams. Each Java Engineer is mission critical, analysing customer requirements, ensuring that the software meets our expectations and liaising with the customer/UK team as necessary. Youâll also be responsible for planning the tasks required for user stories development and Unit testing. Follow the coding standards and performance-oriented code. Idox is a stable, independent company growing in Pune to expand our capacity and increase the versatility of our Pune hub. There will be plenty of opportunity for promotion and innovation as we grow, so if you have talent and energy to drive digital transformation for ourselves and our customers, this is the place for you. You will be allocated a buddy from day one and will benefit from regular technical and professional development reviews to refresh your skills and goals and keep Idox fresh in return. We are looking for Java Engineers who are technically gifted and want to build a career with Idox. Key responsibilities Develop & maintain mobile application using React Native by ensuring performance & responsiveness across various platforms & devices. Improving react-native application performance on various platforms & devices. And periodically upgrading the used libraries. Contribute & assist in web application development using ExtJS framework . Managing & deploying react native application across various stores. Collaborate & share ideas with UI/UX designers, other team members & business team to implement functionalities. Writing clean, efficient, reusable & maintainable code. Completing tasks, bug fixes & feature developments in a timely manner by giving complete visibility & incorporating the feedback received. Continuous Learning and Development - Staying updated with the latest technologies and best practices. Maintain documentation throughout entire software development cycle. Assist & help QA automation team wherever required. Required Knowledge and Skills: Minimum 3 years of experience with React Native. Strong proficiency in React Native , Android & IOS SDK . Should have hands-on experience in Redux, Redux-Toolkit, Redux-Saga , React-native-offline. Should have experience in building web application using ExtJs framework & Typescript. Should have good understanding of CSS/SCSS, HTML5 & Javascript. Should possess good analytical, problem solving & debugging capabilities. Ability to work independently and with team to complete projects with minimal supervision. Excellent written & verbal communication skills. Additional desirable qualities: Working with version control tools SVN, gitlab etc. Exposure to CI/CD concepts. Exposure to ReactJs, NextJs, Tailwind CSS RESTful APIs Knowledge about Java backend Understanding of Agile methodologies Knowledge on Document management domain About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. We employ around 500 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required.
Project Support Coordinator Project Management Office Idox India, Pune, Maharashtra (Office based) About the role The Idox Group is an AIM-listed plc, a multinational company with a UK HQ and an international outlook. We build software for government and industry to work better and comply with regulations, and are market leaders, with our broad portfolio of Products and providing services built on insight and honed with technological advances and smart apps. http://www.idoxgroup.com . With the success of our specialist Development and Testing activities based in our Pune office and ambitious growth plans to triple our number of employees in India in the next 18 to 24 months, we are recruiting for Project Administrators to join our international Project Management Office. The Project Management team at Idox is at the heart of everything we do. The role of the Project Management Office (PMO) is to maximise predictable revenues by planning, executing and finalising customer delivery projects according to deadlines and budgets. This includes coordinating the efforts of all team members in order to deliver projects according to plan, make sure that we work efficiently within deadlines and budgets and work accurately, without misunderstanding or wastage in our work. As an ambassador for Idox, a Project Support Coordinator will be responsible for ensuring that the customer receives a positive experience resulting from a smooth path to delivery, and together with Project Mangers, achieving clients objectives and bringing reliable revenues to Idox, within the agreed scope of our work. The PMO team is central to delivery of hundreds of successful projects, year in, year out, and as a Project Support Coordinator, you can make the role a specialism in itself or use the role to develop your career, accruing the experience necessary to become a fully-fledged, autonomous project manager in the field. This is a fast - paced environment which demands effective prioritisation, excellent time-management and multi-tasking skills. We are looking for candidates with project administration and client services experience, who are self-starting, committed and resourceful individuals with initiative and a good eye for detail. Joining Idox as a Project Support Coordinator opens up opportunities to develop your skills and experience and work on a broad variety of projects, for the public and private sectors. You'll have a buddy and have access to a mentor from day one and will have a benefits package designed to support your well-being and flexible working, as well as your professional development. Key responsibilities: Project Co-ordination and Support Independently manage the delivery of project orders and engagements, typically application upgrades and training for existing customers, engaging support from Project Managers and delivery teams as required. Responsible for the co-ordination and progress monitoring of assigned orders and work packages. Responsible for revenue forecasting and maintenance of key project information in a professional services automation (PSA) tool. Maintenance of the project library and compliance with relevant standards and processes. Order processing Process sales orders, ensuring correct authorisation has been received if required. Issue order confirmation to internal and external customers Manage the consumable supplier relationship and process orders with them. Place purchase orders with suppliers for scanners and consumables Process 3rd party purchase orders in line with the project timing Manage and maintain 3rd party licence returns. Resourcing Process requests for services using scheduling software, ensuring that the correct order details are included in the booking. Work closely with Account Managers, Project Managers and customers to successfully co- ordinate and confirm work schedules for on-site and off-site services. Liaise with team managers for all service deliveries. Software Licensing Process licensing requests for Idox and 3rd party products and action these with suppliers or internally as required. Distribution of licence keys. Subscription Services Ensure that Maintenance, Managed Service and Hosting elements are identified correctly on orders that you are responsible for Work with the Project Managers to ensure these are invoiced at the correct point in the project and then set up so that they appear on the customer's annual renewals Assist in processing the annual/quarterly/monthly renewals for subscription services. Scheduled Training Manage the publication and organisation of scheduled training courses. Manage the transport and return of the portable training kit between sites. Manage the booking of the scheduled training venues. General Responsibilities Provide regular and ad-hoc operational and management reports to Line Manager and Department Heads as requested. Writing and maintaining working processes with other duties to support the team, as defined by line manager. To be successful, you’ll need to bring: Enthusiastic, pro-active and keen to learn. Able to demonstrate initiative and be self-driven A good communicator both written and oral Able to maintain attention to fine detail Proactive, with a logical approach, able to complete and finish tasks Familiar with MS Projects, Salesforce, MS Office, PowerPoint and Excel Open to learning and development Professional with customers and colleagues Able to prioritise own work and manage deadlines effectively Confident in dealing with challenging situations and in resolving any ambiguities. About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. We employ around 660 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required. Our Culture We are ambitious in working together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. Idox is a company where we can all be ourselves and succeed on merit, where we respect all our employees, customers and communities in which we live, work and are a part of. We recruit and reward employees based on capability and performance – regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. Each office location worldwide, is free to respond to local needs to create a culturally sensitive workplace for everyone. In doing so, we want every employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. How to apply Please submit a CV, and a short cover letter (maximum 500 words - including salary expectation, and current remuneration) explaining why you feel you would be suited to this role to join.us@idoxgroup.com Please note successful applicants will need to satisfy the necessary background verification as a standard part of hiring process. This is in order to help us make safer recruitment decisions and prevent unsuitable people from working with access to personal and sensitive data. Privacy notice As part of the recruitment process, we will collect data about you in a variety of ways including the information you would normally include in a CV or a job application cover letter, or notes made by our recruiting officers during a recruitment interview. Please read our Recruitment Data Privacy Policy here: https://www.idoxgroup.com/policies