IT Support Executive

📍Location: Bhavnagar  🏢 Company: Petra Industries Pvt. Ltd.  📁 Department: IT / Admin  🕒 Type: Full-Time  💼 Experience: 2–5 years preferred  💰 Salary: 1.44 LPA to 2.16 LPA   🧾 Job Summary: Petra Industries Pvt. Ltd. is seeking a technically sound and process-driven IT & Systems Support Executive. The role involves managing our Google Workspace ecosystem, providing support for internal ERP systems across departments, and maintaining our core IT infrastructure including laptops, internet, intercoms, CCTV, and other hardware assets. Company Website: https://petraindiagroup.com/petra-industries-pvt-ltd/    Roles and Responsibilities 💻 Cloud Tools & Collaboration Manage company’s Google Workspace accounts: Gmail, Drive, Sheets, Docs, Calendar, etc. Train staff on Google Sheets formulas, data automation, validation, and sharing protocols. Implement and monitor data backup systems and access control using Google Drive. 🏢 ERP & System Support Administer and support ERP platforms used across HR, Inventory, CRM, and Finance. Liaise with ERP vendors for system implementation, upgrades, and issue resolution. Train employees on ERP usage, workflows, and data reporting. 🧰 IT Hardware & Network Support Set up and troubleshoot IT equipment: laptops, desktops, routers, LAN/WAN, printers. Maintain intercom systems, CCTV cameras, biometric devices, and other hardware. Keep an updated inventory of IT assets and oversee regular maintenance. 🧠 Process & Optimization Identify opportunities to improve business processes through automation and IT tools. Ensure all company devices are secured with antivirus and system updates. Track and resolve technical support tickets in a timely manner. 📦 Desired Candidate Profile: Bachelor’s degree in IT, Computer Science, or relevant field. 2+ years of experience in IT support, Google Workspace, and ERP systems. Proficient in Google Sheets and related collaboration tools. Experience with ERP tools like Zoho, SAP, Odoo, Tally Prime, or similar. Knowledge of troubleshooting hardware, CCTV, and intercom systems. Strong documentation, troubleshooting, and communication skills. 🌐 Bonus Skills (Preferred but Not Mandatory): Google App Script automation experience Cloud backup and network security knowledge Familiarity with Microsoft 365 environment 📧 To Apply, Send Your Resume To:   hr.1@petraindiagroup.com/ hr@petraindiagroup.com   📞+91 9898798414 / +91 6358948090