IT Support Engineer

Job Title :

Location :

Work Module :

Job Summary:

We are seeking a skilled IT Infrastructure professional to manage, maintain, and optimize our hybrid IT environment, including on-premises and Azure cloud infrastructure. The ideal candidate will have strong expertise in Linux and Windows systems, networking, firewall administration, and cloud infrastructure management.

Key Responsibilities:

• Manage and maintain

  on-premises servers

  and

  Azure cloud infrastructure

  .
• Implement, monitor, and optimize

  hybrid cloud solutions

  to ensure system performance and reliability.
• Administer and support

  Windows Server

  and

  Linux

  environments, including patching, security updates.
• Oversee

  network infrastructure

  , including switches, routers, VPNs, and firewalls (e.g., Sophos, Cisco, etc.).
• Ensure

  data backup

  ,

  disaster recovery

  , and

  business continuity

  processes are in place and tested.
• Manage

  user access

  ,

  identity management

  , and

  security policies

  across systems and networks.
• Monitor system performance, capacity, and availability using appropriate tools.
• Enforce

  cybersecurity best practices

  and ensure compliance with organizational standards.
• Provide

  technical support and troubleshooting

  for infrastructure-related incidents.
• Plan and implement infrastructure upgrades and migrations.

Required Skills and Experience:

• IT infrastructure management or system administration.
• Hands-on experience with

  Microsoft Azure

  (Entra ID-SSO, Conditional Access, Intune, Autopilot, Defender for Endpoint, Office 365, Sentinel, Monitoring, Networking etc.)
• Strong knowledge of

  Windows Server

  and

  Linux (RHEL/CentOS/Ubuntu)

  environments.
• Experience managing

  on-premises to cloud migration

  or

  hybrid infrastructure

  .
• Solid understanding of

  network architecture

  ,

  firewall configuration

  ,

  VPNs

  , and

  routing/switching

  .
• Familiarity with

  Active Directory

  ,

  DNS

  ,

  DHCP

  , and

  Group Policy management

  .
• Proficiency in

  infrastructure monitoring tools

  and

  automation/scripting

  (PowerShell, Bash, etc.).
• Knowledge of

  backup and disaster recovery

  solutions.
• Excellent problem-solving, communication, and documentation skills.

Preferred Qualifications:

Relevant certifications such as:

o  Microsoft Certified: Azure Administrator / Solutions Architect

o  Red Hat Certified Engineer (RHCE) or Linux+

o  Cisco CCNA

o  Fortinet NSE or equivalent firewall certification

Experience Nuances:

o  Hands-on with firewalls used (Sophos, Fortinet, Cisco ASA)

o  Familiarity with DR drills and audit-readiness

o  Strong documentation and compliance orientation

Employment Type:

Full-time