IT Software Asset Manager

About us:

M+C Saatchi Performance is an award-winning global digital media agency, connecting brands to people. We deliver business growth for our clients through effective, measurable, and evolving digital media strategies.

About the Role

IT Software Asset Manager

This role includes management of software licensing, compliance, vendor agreements and developing ITAM policies. The IT teams are focused on providing the best customer service for our users. Working as part of this highly motivated team, you will help ensure the delivery of high-quality services in line with SLAs, contractual agreements and best practice.

Reporting to the Global IT Service Delivery Director.

Key Responsibilities

• Manage end-to-end lifecycle of IT software assets.

• Ensure vendor contracts are agreed and signed within allotted timeframes, once approved.

• Maintain Software Asset Database within ITSM tool (FreshService).

• Evaluate IT Service Portfolio to identify areas for improvement.

• Work closely with IT Security to conduct and provide findings of software/vendor audits to comply with ISO27001, Cyber Essentials Plus and more.

• Create and agree ITAM policies to align with business requirements.

• Take ownership of IT support tickets relating to software assets, managing licensing/reporting within assigned budget.

• Take ownership of software asset-related communication within the business, understanding requirements for IT services and software, translating requirements into tangible and valuable outcomes for stakeholders.

• Oversee management of IT vendor and third-party providers for M+C Saatchi Group, ensuring all contractual obligations are agreed, approved, implemented and tested across relevant business units.

• Oversee upskilling of all IT staff in relation to IT SAM.

About You

• Effective customer service skills:

• Strong problem-solving and analytical abilities:

• Excellent communication skills:

• Adaptability and flexibility:

• Technical proficiency:

• 5 days in the office. Shift patterns working between Monday – Friday. 8:00am – 4:30pm 8:30am – 5:00pm 9:30am – 06:30pm

• Location:

M+C Saatchi Performance as part of M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.
All employee information is kept confidential according to General Data Protection Regulation (GDPR).