It Service Desk Analyst

1 - 3 years

3 - 5 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Rspnsible for mgmt of Work Items via the agency’s ITSM system,working with manager & support
Provide KPI reporting analysis for ITRspnsible for administration, hands-on support& the resolution of escalated technical issues-laptops,desktops, printers

Required Candidate profile

1-3Yrs supporting tech in a fast-paced environment with direct customer service expMicrosoft/Apple Certification preferProficiency with Microsoft Office suite to work within a Global IT Service Desk

Perks and benefits

Negotiable

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