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IT Office Administrator

5 years

0 Lacs

india

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

support software network networks saas collaboration provisioning security mfa antivirus data backup cybersecurity audits compliance inventory procurement technology macos networking slack itil certifications troubleshooting multitasking communication service collaborative

Work Mode

On-site

Job Type

Full Time

Job Description

About the Role

IT Office Administrator



Key Responsibilities

  • IT Infrastructure Management

  • Install, configure, and maintain office computers, printers, and peripheral devices.
  • Administer and monitor local networks (LAN/Wi-Fi) and ensure connectivity.
  • Oversee cloud tools (Google Workspace, Microsoft 365, etc.) and company SaaS applications.

  • Helpdesk & User Support

  • Serve as first-line support for hardware/software issues faced by employees.
  • Set up and troubleshoot employee laptops, email accounts, and collaboration tools.
  • Onboard and offboard employees by provisioning and deactivating accounts and devices.

  • Security & Compliance

  • Implement security policies (passwords, MFA, antivirus, endpoint security).
  • Maintain data backup, recovery, and access control processes.
  • Coordinate with cybersecurity teams for audits and compliance requirements.

  • Asset & License Management

  • Track and manage IT assets (laptops, monitors, licenses, accessories).
  • Maintain inventory of hardware/software and renew licenses on time.

  • Vendor Coordination

  • Liaise with vendors for hardware procurement, repairs, and software services.
  • Evaluate new IT tools and recommend upgrades to improve productivity.


Requirements

  • Bachelor’s degree in

    Information Technology, Computer Science, or related field

    .

  • 2–5 years of experience

    in IT administration, system support, or office IT management.
  • Hands-on knowledge of:
  • Windows & macOS systems.
  • Networking (routers, switches, firewalls).
  • SaaS productivity suites (Google Workspace, Microsoft 365, Slack, Zoom).
  • Basic security tools (endpoint protection, VPNs).
  • Familiarity with ticketing systems and ITIL processes is a plus.
  • Relevant certifications (CompTIA A+, Network+, Microsoft MCSA, ITIL) are advantageous.


Soft Skills

  • Strong troubleshooting and multitasking abilities.
  • Clear communication skills to assist non-technical staff.
  • Organized, proactive, and service-oriented mindset.
  • Ability to prioritize tasks and work independently.


What We Offer

  • Competitive salary and perks.
  • Opportunity to shape IT processes in a growing organization.
  • Exposure to cloud, SaaS, and security tools in a fast-paced startup environment.
  • Friendly and collaborative work culture.


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