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Job Title – IT Infrastructure Engineer/System Administrator Job Location – Noida Key Responsibilities Operation Skills Administration of laptops, desktops and server systems that utilize industry best practices to meet corporate objectives. IT ticket management, End-user remote support, Office 365 support and and resolving a variety of internal hardware/software issues. Active directory user management, permissions, access rights, and storage allocations Deploy EC2, Antivirus, local firewalls, encryption, and all host security configuration. Monitor and manage IT cloud environments on AWS - Windows and Linux based. Manage daily audit processes, backup process, SentinelOne reports, Patch management reports and group notifications etc Work closely with Dev/QA/Prod/Support teams to provide support. Manage, Monitor, and fix issues generated from applications, cloud and security system Handle operating system security patching and monitoring. Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches. Follow Information security policies and procedures to maintain security Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and mobile devices. Worked on AWS monitoring tools and server hosting Technical Skills/Experience Working technical knowledge of network, Laptops, desktops, and platform operating systems, including MS Office, MS Windows 8, 10, 11 and Server 2016 and beyond. Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory, Working experience with AWS Hands-on software and hardware troubleshooting experience. Experience documenting and maintaining configuration and process information. Soft Skills Self-Learner: self-motivated and directed, with keen attention to detail. Strong customer service orientation, this role will involve regular interaction with internal employees. Ability to present ideas and solutions in user-friendly language. Good written and oral communication skills; good interpersonal skills are key to this role! Strong analytical and problem-solving abilities Ability to effectively prioritize and execute tasks. Ability to conduct research into hardware and software issues and products as required. Educational Background/ Other Requirements University degree in the field of computer science 3 years relevant work experience. Certifications in Microsoft and/or AWS system technologies beneficial Be willing and able to work flexible hours, including work in the evenings, midnight shifts, on the weekends and during holidays (scheduled and unscheduled). MUST be willing and able to go into the office for shifts (this role is primarily onsite) Show more Show less
