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QSC
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IT Infrastructure Engineer

IT Infrastructure Engineer

QSC

0 years

0 Lacs

bengaluru karnataka india

Posted:7 hours ago| Platform:

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Skills Required

stack cutting technology collaboration service video planning deployment maintenance support creativity management network server cisco juniper netapp linux storage virtualization vmware vsphere security azure aws sharepoint zoom documentation networking dhcp vpn ipsec wan filtering resolve cabling multicast qos troubleshooting ubuntu archiving saml certifications zendesk

Work Mode

On-site

Job Type

Full Time

Job Description

Overview

QSC is a global leader in full-stack AV solutions, delivering cutting-edge technology that transforms collaboration and physical experiences across corporate, education, hospitality, entertainment, and other markets. With a reputation for innovation, quality, and customer-first service, QSC is one of the fastest-growing companies in the industry, redefining how people interact with sound, video, and control technologies.We are looking for an experienced IT Infrastructure Engineer to join our global IT team in Bangalore. The ideal candidate will be responsible for planning, deployment, maintenance, and support of enterprise IT systems and solutions. It demands both strong technical expertise and the creativity to approach complex challenges with practical, innovative solutions. This position may necessitate occasional heavy lifting and some work outside of normal business hours. The ability to work independently within the defined framework is a must.This role is based out of Bengaluru, India

Responsibilities

Infrastructure Management

Deploy, configure, and maintain enterprise network and server infrastructure (Cisco, Opengear, Juniper, Checkpoint, HPE, Dell, NetApp, etc.)
Administer Windows and Linux server environments (RHEL, Ubuntu)
Manage enterprise storage platforms, including SAN/NAS (NetApp, QNAP, Synology)
Support virtualization platforms (VMware vSphere, Hyper-V)
Monitor system uptime, performance, and security across all environments

Cloud & Collaboration Tools

Manage infrastructure across cloud platforms (Azure, AWS, Google Cloud)
Support hybrid environments including Azure AD, Intune, and Office 365
Administer Exchange (on-premises and cloud), SharePoint, and Mimecast
Maintain collaboration platforms such as Microsoft Teams, Zoom, and Google Meet

User Management & Support

Provision and manage users in Active Directory, Azure AD, Group Policy, and Intune
Provide Tier 2/3 support for global end users and handle IT escalations
Maintain detailed documentation of systems, configurations, and processes

Networking & Security

Configure and manage routers, switches, firewalls, and wireless controllers (Cisco, Meraki, Netgear)
Administer DNS, DHCP, VPN, IPsec, SD-WAN, and MPLS
Maintain and monitor endpoint protection (CrowdStrike, Cisco, Microsoft Defender)
Manage SSL certificates and PKI across enterprise systems
Administer security appliances, intrusion detection systems, and email/web filtering tools

Project & Operations Support

Lead or support IT infrastructure projects, including new office builds, migrations, upgrades, vendor management etc.
Collaborate with global IT teams and vendors to implement solutions and resolve issues
Assist with on-site infrastructure setup and low-voltage cabling as needed
Participate in after-hours maintenance windows and on-call rotations

AV Support

Support AV team to set up AV network, familiar with NetGear series AV switch is preferred
Understand IGMP protocol, multicast and QoS configuration
Good knowledge of Microsoft Teams Rooms device, MTR provisions and troubleshooting

Qualifications

Strong expertise in enterprise networking (Cisco/Meraki), server hardware, and storage platforms
Solid understanding of Windows Server, Linux (RHEL/Ubuntu), Active Directory, DNS/DHCP, and security protocols
Experience with public cloud platforms (Azure, AWS, Google Cloud)
Proficient in virtualization tools such as VMware vSphere and Hyper-V
Familiar with email security and archiving tools like Mimecast
Experience managing SSL certificates and implementing SSO/SAML integrations
Relevant certifications (Microsoft, Cisco, VMware, NetApp, etc.) are preferred
Familiar with Zendesk ticket system and management

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IT Infrastructure Engineer