IT Infrastructure Engineer

We are hiring one IT Infrastructure Engineer for our cochin office.

Responsibilities

1. Preventive maintenance of servers, networks and firewall systems including domain & subscriptions Management.

2. Design Solutions

· When a network issue has been identified, support the Head of IT to determine the appropriate solution, and ensure the solution solves the problem at hand as well as mitigates future issues.

· closely with the external service providers to ensure the Information Security plan is in accordance with security procedures.

3. Implement Solutions

· Work with the Head of IT and external service providers to implement the necessary upgrades, patches or troubleshooting to solve problems.

· Provide clear and proficient documented changes and follow all change management procedures.

· Responsible for deploying fixes and updates and assist with moves, adds and changes.

· Work with the IT services and development team to maintain availability and expected performance of our IT infrastructure and service.

· Expertise in cloud and on-premises infrastructure management, including managing servers, core switches, firewalls, patch panels, fibres

· Providing comprehensive support for various software systems, including SAP, Zoho CRM and other CRM software

. Administrating and Maintaining Linux, Windows 2019/2016/2012/2008 servers, office 365, Active Directory, Group policies, and power BI Admin

4. Communicate Issues and Changes

· Communicate upcoming infrastructure changes to the Head of IT and work with the management to ensure smooth transitions and decrease any negative impact on business.

5. Identify Opportunities for Improvement

· Use up-to-date knowledge of IT infrastructure to identify opportunities to use emerging technology to increase efficiency and flexibility.

· Manage the infrastructure life cycle in terms of making sure all data is backed up efficiently and the Head of IT is regularly updated on obsolete technology.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Work Location: In person

Application Deadline: 01/08/2025