IT Infrastructure Engineer

Job Title: R1149493 IT Analyst - Lab Ops (Open)

Job Location: Vikhroli-Mumbai, India 

Experience: 3+ years of proven experience as a System Administrator in a similar role. 

Website: https://www.ncratleos.com

IF INTERESTED KINDLY APPLY THROUGH BELOW LINK:

ncratleos.wd1.myworkdayjobs.com/ext_apacatleos/job/MUMBAI-IND/IT-Analyst---Lab-Ops_R1149493

Key Responsibilities:

Hybrid – Must be able to work from the office 4 days per week 

Lab Management 

• Help discover all the Lab environments in our remote offices, data centers, and cloud environments 

• Work with the Lab Owners to gather requirements for every lab 

• Work with the Lab Owners to help design labs based on their requirements utilizing preapproved Lab designs 

• Work with the Lab Owners, ITS, and GIS to setup the labs 

• Work with GIS to install security software and resolve security issues 

• Register and document all labs 

• Keep an up-to-date inventory of all the devices in every lab 

• Assume a System Admin role for host servers, servers, and computers in the labs 

• Work with ITS and Lab Owners on firewall requests and network issues 

• Work with various teams for any lab related projects 

• Work with various teams for any lab related issues 

• Support lab operations across hybrid environments, including on-premise and cloud-based infrastructure 

• Ensure compliance with security and operational standards across all lab environments 

• Other duties as needed 

Facilities Projects 

• Work with the Facilities team to manage our Lab environments in reference to: 

• Office closures 

• New offices 

• Migrations to new offices or data centers 

• Migrations to new Lab rooms 

• M&A (mergers and acquisitions) 

Projects 

• Act as a Project Manager or Lead for select lab initiatives, including tracking project timelines, coordinating with cross-functional teams, and leading status calls 

• Independently drive lab-related projects from concept to completion, demonstrating strong self-management and ownership 

• Work with the Facilities, Lab Owners, Networking, Security, and Contractors on Lab related projects, which can include: 

• Project Planning 

• Meetings 

• Requirements 

• Design 

• Migrations 

• Testing 

• Registration and Documentation 

Training 

• Complete a set amount of training every year focused on Lab Operations skills or requirements 

Requirements 

• Troubleshooting skills 

• Ability to understand and learn new applications and systems 

• Ability to work well with a team 

• Ability to work well with customers 

• A customer support background is preferred 

• Strong organizational and project management skills 

• Ability to manage multiple priorities in a dynamic lab environment 

• Comfortable working in hybrid cloud environments (Azure, VMware, etc.) 

Preferred Experience 

• System Administrator 

• Azure Administrator 

• VMware Administrator 

• Windows Administrator 

• Linux Administrator 

• VMware Administrator 

• Experience managing hybrid cloud infrastructure 

• Networking 

• Firewalls 

• Office 

• Visio 

• Putty 

• PowerShell 

Preferred Certifications 

• Microsoft Azure Fundamentals 

• VMware VCTA/VCP 

• ITIL 4 Foundation 

Optional Certifications 

• Cisco CCNA/CCNP 

• Fortinet Certified Professional – Network Security