Job
Description
Job Title: IT Executive Job Summary: The IT Executive is responsible for overseeing and maintaining all technology-related systems within the organization. This includes managing IT infrastructure, ensuring data security, providing technical support, and collaborating with other departments to optimize technology solutions for business processes. The ideal candidate will have a strong foundation in information technology, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical staff. Key Responsibilities: System Administration & Maintenance Oversee daily IT operations, including servers, networks, hardware, and software. Ensure reliable, secure, and efficient IT infrastructure by implementing and maintaining best practices. Monitor system performance and resolve any technical issues promptly. Technical Support Provide timely support to end-users, troubleshooting and resolving IT-related issues. Coordinate with external vendors for hardware/software maintenance and troubleshooting when needed. Document support activities, issue resolutions, and create a knowledge base for recurring issues. Network & Data Security Implement, manage, and regularly update security protocols and policies to protect company data. Monitor network security and take proactive measures to safeguard the companys digital assets. Conduct regular system audits and vulnerability assessments. Project Management & Implementation Assist in planning and implementing new technology solutions in collaboration with the IT Manager. Participate in IT projects by managing timelines, coordinating resources, and ensuring successful execution. Evaluate and recommend new technology solutions that align with business objectives. Data Management & Reporting Ensure accurate data storage, backups, and recovery processes are in place. Generate reports and analytics for business insights and assist in decision-making. Maintain documentation on system configurations, changes, and upgrades. Asset Management & MIS Preparation Maintain and update records of IT assets, including hardware and software inventory. Implement tracking systems to monitor asset utilization and maintenance schedules. Prepare Management Information System (MIS) reports for the IT department, summarizing key performance metrics and ongoing projects. Compliance & Best Practices Ensure compliance with industry regulations, company policies, and IT standards. Stay updated with current technology trends, security threats, and best practices to maintain an advanced and secure IT environment. Train and guide employees on safe and efficient technology usage. Skills & Competencies: Strong understanding of network infrastructure, operating systems (Windows, MacOS, Linux), and cloud technologies. Proficiency in troubleshooting hardware and software issues. Familiarity with cyber security principles and data protection regulations. Excellent communication and interpersonal skills for supporting non-technical users. Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Analytical thinking and problem-solving abilities. Job Title Keywords IT Executive IT Manager IT Support Executive IT Operations Executive Network Administrator System Administrator IT Infrastructure Executive Technical Support Executive Service Desk Executive IT Analyst Technical Skills Network Configuration Server Management Network Security Windows Server Administration Active Directory Office 365 Administration LAN/WAN Management Network Troubleshooting ITIL Framework Remote Desktop Support Software & Tools MS Office Suite CRM Software ERP Systems ITSM Tools (e.g., Service Now, Zen desk) Ticketing Systems VPN Management Cloud Services (AWS, Azure, Google Cloud) Firewall Configuration Key Responsibilities IT Infrastructure Management Technical Support System Maintenance Hardware Troubleshooting Software Installation IT Asset Management Network Monitoring User Access Management Vendor Coordination Incident Management Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: 4+ years in IT support.
