Job description Senior Manager – Human Resources: - Key Result Areas 1. Recruitment (50%) Achieve 95%+ monthly hiring closure rate within 30–40 days TAT. Use diversified sourcing (agencies, portals, referrals, institutes). Maintain a live candidate pipeline for key roles. Track and report weekly recruitment performance. 2. Payroll (15%) Ensure 100% on-time salary processing by the 1st of every month. Maintain 100% accuracy in payroll inputs and statutory deductions. Resolve payroll queries within 48 hours. 3. Compliance (15%) Ensure 100% on-time filing of PF, ESIC, PT, LWF, and labor returns. Conduct quarterly compliance audits across all units. Maintain zero non-compliance notices or penalties. 4. Induction, Engagement & Grievances (10%) Complete induction for 100% new joiners within 7 days. Organize at least one engagement activity monthly. Resolve employee grievances within 5 working days. 5. Performance Management (10%) Ensure 100% completion of bi-annual appraisals. Track timely submission of feedback by managers. Conduct performance calibration sessions with leadership. ✅ Ideal Candidate Profile – Senior Manager HR 1. Skills (What they must be able to do well) Talent Acquisition Strategy: Design and execute scalable recruitment plans across levels and locations. Payroll & Compliance Management: Accurately manage payroll, statutory filings, and audits. Employee Lifecycle Management: Efficient handling of onboarding, induction, exit processes, and grievance resolution. Performance Management Implementation: Drive structured reviews, feedback, and appraisal processes. HR Systems & Data Analytics: Proficient in HRMS, Excel, and reporting dashboards for decision-making. Communication & Negotiation: Clear, empathetic, and assertive communication with all levels of employees. Time & Task Management: Handle high-volume operations across locations with discipline and timeliness. 2. Knowledge (What they must know) Labor laws and statutory compliance (PF, ESIC, PT, Shops & Establishments, Factory Act). Payroll processes, TDS, and incentive structures. Recruitment best practices for retail, F&B, and blue/white-collar roles. HR documentation and policy frameworks. Tools: HRMS software, Excel, Google Workspace, and recruitment platforms (Naukri, LinkedIn, etc.). Show more Show less

Job Title: Senior Manager - Marketing Department: Marketing Reporting To: CEO Senior Manager – Marketing Key Responsibilities (KPI-Driven) Develop & Execute Marketing Strategy Deliver 20–30% YoY growth in brand awareness and lead generation through integrated campaigns. Drive Digital Performance Marketing Manage SEO, SEM, email, and social media campaigns with a target ROI of 3x+ across channels. Lead Loyalty & Retention Programs Achieve 25%+ increase in repeat customer rate through loyalty and gift card initiatives. Manage Brand Positioning & Packaging Launch 2–3 innovative packaging/branding initiatives per year to enhance shelf impact and recall. Grow Online & Aggregator platform Sales Increase e-commerce sales (Amazon, Big Basket, etc.) by 30% YoY through targeted digital efforts for ACASA. Increase Aggregator sales (Swiggy, Zomato, Eazy Diner, etc.) by 30% YoY through targeted digital efforts for Little Italy. Oversee Campaign Performance & Reporting Track and report marketing KPIs weekly/monthly; maintain CPA/CPL benchmarks across campaigns. Lead Cross-Functional Collaboration Deliver 100% on-time campaign launches by aligning with product, design, IT, and operations teams. Manage External Partners & Vendors Improve vendor performance by 15% via SLAs, budget optimization, and co-branded campaigns. Plan & Execute Offline Customer Engagement Events Organize 6–8 events annually (e.g. Chef’s Table, Kids Pizza Making) to boost brand loyalty and footfall. Mentor & Lead the Marketing Team Improve team productivity and campaign turnaround times by 25% through structured leadership. Ideal Candidate Profile – Senior Manager, Marketing 1. Skills Strategic Planning & Execution – Develop and drive integrated marketing strategies for restaurants and D2C. Performance Marketing – Run ROI-focused digital campaigns (Google, Meta, etc.). Brand Storytelling – Craft compelling narratives that resonate across touchpoints. Team & Project Leadership – Lead, mentor, and coordinate a marketing team for timely delivery. Analytics & Reporting – Interpret campaign data and extract actionable insights. Event Management – Plan and execute in-store events to drive engagement and footfall. UX & Conversion Optimization – Improve funnels across web/app platforms. Vendor & Platform Management – Manage agency, influencer, and marketplace relationships. Content Strategy – Drive consistent and on-brand content across web, social, and offline. 2. Knowledge Restaurant & F&B Marketing – Trends, customer preferences, seasonality. D2C Ecosystem – E-commerce platforms, logistics, pricing strategies. CRM & Retention – Loyalty programs, repeat business drivers, database marketing. Digital Tools – Proficiency in Google Analytics, Ads Manager, Mailchimp, etc. Local Marketing Tactics – Tailored strategies for different restaurant locations. Packaging & Brand Identity – Consumer-first product presentation. Compliance & Promotions – Knowledge of food advertising guidelines and pricing rules. Show more Show less

Job Title: Senior Accounts Manager Department: Finance & Accounts Reports To: Chairman Location: Pune Role Objective: To lead the finance and accounts function across the organization and group entities, ensuring financial integrity, strategic planning, compliance, and business growth support. Key Responsibilities: Strategic Finance Leadership Develop and oversee financial strategies, forecasts, and budgets. Advise leadership on business and financial decisions. Financial Operations & Control Manage accounting functions: AP/AR, payroll, treasury, cash flow, reconciliations. Ensure timely month/year-end closings and financial reporting. Lead statutory compliance and audits. FP&A & Business Support Present MIS reports; analyze variances and improve financial performance. Support pricing, contract reviews, and commercial decisions. Internal Controls & Risk Management Implement strong internal controls and audit systems. Investigate risks, frauds, and ensure regulatory compliance. Outlet & Franchise Oversight Monitor finances of owned and franchise outlets Pan India. Ensure process compliance, revenue assurance, and cost control. Investor & Stakeholder Relations Liaise with investors, banks, and support fundraising initiatives. Manage due diligence and investment strategy execution. Key Deliverables: Accurate financial reports and audits Budgeting and cash flow control Statutory compliance across entities MIS dashboards and actionable insights Investor communication and fundraising support Control of DSO, DOS, and cost leakages 1. Skills required Strategic Financial Planning & Forecasting Advanced Financial Reporting & MIS Analysis Budgeting & Cost Control Audit Management & Compliance Stakeholder Communication & Investor Liaison Team Leadership & Cross-functional Collaboration Proficiency in Financial Software (e.g., Tally, ERP, Excel) 2. Knowledge required Indian GAAP, Tax Laws, and Regulatory Framework Statutory Compliance (GST, TDS, Income Tax, ROC filings) Financial Consolidation & Multi-entity Accounting Investment Planning & Capital Structuring Internal Controls, Risk Management & Audit Practices Understanding of Franchise Financial Structures (if applicable) Show more Show less

Industry: FMCG - Food Products (D2C, Ecom and Quick com) Location: Pune Salary Range: INR. 3,60,000 – INR. 4,20,000 LPA Employment Type: Full-Time, Permanent Roles and Responsibilities: 1. Online Catalog Management: Ensure menu and product catalog hygiene across all e-commerce platforms. Update product listings, descriptions, pricing, and availability. Regularly audit online catalogs to identify and resolve bugs or inconsistencies. 2. Operations: Handle operations on platforms like Amazon, Shopify (D2C, Ecom and Quick com). E -commerce Operations Executive, focused on First Mile to Last Mile operations. TAT Management for customer orders. Liaise with platform points of contact (POCs) to align on promotions, campaigns, and strategies. Coordinate with platforms to resolve technical or operational issues promptly. 3. Sales and Performance Optimization: Meet and exceed sales targets through data-driven strategies and promotions. Formulate and execute marketing strategies to boost product visibility and increase sales. Research and on board new e-commerce portals to expand the brand’s digital footprint. Analyse sales trends, identify gaps, and optimize listings for maximum visibility and conversion. 4. Customer Coordination: Address and resolve customer queries and complaints across e-commerce platforms. Collaborate with customer service teams to enhance the buying experience and build customer loyalty. Implement strategies for improving customer satisfaction and online reviews. 5. Logistics and Order Fulfilment: Coordinate with production, warehousing, and logistics teams to ensure seamless order fulfilment. Track and resolve issues related to order delays, returns, and cancellations. Monitor inventory levels to prevent stock outs or overstocking. 6. Online Reputation Management: Monitor and manage the brand’s online reputation across all platforms. Respond to customer feedback and reviews professionally and promptly. Work with the marketing team to implement strategies for maintaining a positive brand image. 7. Data Analysis and Reporting: Use tools like Excel to analyse sales data, customer trends, and platform performance. Generate and present weekly and monthly performance reports. Provide actionable insights to optimize campaigns and product placements. 8. Collaboration and Coordination: Work closely with internal teams, including marketing, production, warehousing, and logistics. Partner with digital media teams to develop promotional campaigns for e-commerce platforms. Stay updated on the latest trends in the e-commerce landscape and implement best practices. Desired Candidate Profile: Experience: Minimum 2 years in e-commerce operations, preferably in FMCG or D2C sectors. Platforms Expertise: Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms. Skills: Strong proficiency in Microsoft Excel for data analysis and reporting. Excellent organizational and multitasking abilities. Strong communication skills for internal and external coordination. Analytical mind-set to identify trends and formulate data-driven strategies. Education: Bachelor’s degree preferred. Key Skills: E-Commerce Management: Online catalog management, platform operations, order fulfilment. Digital Marketing: Campaign planning, lead generation, promotional strategies. Customer Relationship Management: Handling customer queries, feedback, and reputation management. Data Analysis: Sales performance tracking, trend analysis, and reporting. Logistics Coordination: Inventory and order flow management. Show more Show less

Industry: FMCG - Food Products (D2C, Ecom and Quick com) Location: Pune Salary Range: INR. 3,00,000 – INR. 4,00,000 LPA Employment Type: Full-Time, Permanent About Acasa: Acasa is a premium gourmet food brand specializing in authentic Italian ingredients. With a growing presence across major online marketplaces and a direct-to-consumer website, we are looking for an E-Commerce & Operations Executive to support our next phase of growth. Key Responsibilities: 1. Marketplace and Website Management Manage listings, pricing, promotions, and inventory across platforms such as Amazon, Flipkart, and Shopify Maintain catalog accuracy, optimize product content, and ensure platform compliance Track performance metrics and implement initiatives to increase visibility and conversions 2. Logistics and Fulfilment Coordination Oversee daily order processing, dispatches, and last-mile delivery Coordinate with warehousing partners and logistics providers for timely deliveries Manage inward and outward inventory movement, reconcile stock levels across channels 3. Customer Service Respond to customer queries and complaints across all platforms Resolve issues related to delays, refunds, and returns in coordination with logistics teams Ensure high levels of customer satisfaction and timely resolution of concerns 4. Data Management and Reporting Maintain detailed sales, inventory, returns, and operational data across platforms Prepare weekly and monthly performance reports for internal review Monitor KPIs like sales trends, channel-wise performance, customer feedback, and fulfillment efficiency 5. Sales Strategy and Execution Analyse platform data and suggest sales-driving strategies including discounts, bundles, new listings, and platform-led campaigns Collaborate with the marketing team to run online campaigns and influencer partnerships Monitor competition and suggest improvements in pricing, presentation, and packaging 6. Cross-Functional Coordination Liaise with internal teams including marketing, accounts, procurement, and production Ensure timely planning and execution of new launches, offers, and seasonal campaigns Coordinate with external vendors, packaging suppliers, and operational partners as needed Requirements: 1–3 years of experience in e-commerce operations, preferably in FMCG or food & beverage sector Proficiency in Amazon Seller Central, Flipkart Seller Hub, and Shopify Good command of Excel/Google Sheets for data maintenance and reporting Strong organizational and communication skills Self-driven, detail-oriented, and process-focused Location: Little Italy Corporate Office & Factory, Hadapsar, Pune, Maharashtra Reports to: Business Development Manager

Responsibilities: * Develop marketing strategies & campaigns * Manage vendor relationships * Analyze market trends & results * Lead generation through digital channels * Enhance brand reputation via social media