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IT Engineer,Networking,Intermediate

IT Engineer,Networking,Intermediate

Keysight Internet Infrastructure

1 years

0 Lacs

Gurgaon Haryana India

Posted:4 days ago| Platform:

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Skills Required

networking network checks technology design simulation prototyping test manufacturing optimization vision resolve service support maintenance configuration deployment certification monitoring tcp ip dhcp solarwinds nagios communication documentation management itil cisco

Work Mode

On-site

Job Type

Full Time

Job Description

Overview

Job Title: NOC Technician – Tier 1

Job Summary

The NOC Technician monitors and supports the organization's network systems and services. They are responsible for identifying and responding to incidents, performing system checks, and escalating issues to appropriate teams to ensure optimal network performance and minimal downtime.Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

Key Responsibilities:

Monitor network systems, servers, and telecommunications infrastructure 24/7.
Detect, diagnose, and resolve network incidents and service interruptions.
Escalate complex issues to Tier II/III support or relevant departments.
Document incidents, actions taken, and resolutions in a ticketing system.
Perform routine maintenance tasks, including updates and system checks.
Communicate with internal teams and external vendors for issue resolution.
Follow standard operating procedures (SOPs) and contribute to their improvement.
Support configuration, deployment, and maintenance of network devices.

Qualifications

Required Skills & Qualifications:

CCNA certification is required.
1-3 years of experience in network/system monitoring or IT support.
Understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
Experience with monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
Strong problem-solving and analytical skills.
Excellent communication and documentation skills.
Experience in working within SLA and incident management frameworks.
Willingness to work in shifts, including nights, weekends, and holidays.

Preferred Qualifications

Experience with Solarwinds is preferred
CompTIA Network+, or other network-related certifications
ITIL experience, knowledge or certification.
Experience with other network-related platforms is a plus, particularly Cisco, Palo Alto and Fortinet.

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

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IT Engineer,Networking,Intermediate