0 - 1 years

1 - 2 Lacs

Posted:3 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

1. Technical Support

  • Provide first-level technical support for hardware, software, and network-related issues.
  • Assist employees in resolving IT-related queries in a timely manner.
  • Set up and maintain computer systems, printers, and other office equipment.

2. System & Network Maintenance

  • Assist in the installation, configuration, and monitoring of network devices.
  • Support daily system operations, including user account management and data backups.
  • Monitor system performance and report any irregularities or potential issues.

3. Software Management

  • Help install, update, and troubleshoot business software and operating systems.
  • Ensure proper software licensing and compliance under supervision.
  • Support implementation of IT projects and software rollouts.

4. IT Security & Compliance

  • Follow company IT security policies and assist in maintaining data protection measures.
  • Help in antivirus updates, patch management, and user access control.
  • Report any suspicious activity or security incidents promptly.

5. Documentation & Reporting

  • Maintain records of IT assets, incidents, and support requests.
  • Document troubleshooting steps and resolutions for future reference.
  • Prepare basic reports on system usage, maintenance activities, and performance metrics.

Qualifications & Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Electronics, or a related field.

Experience:

  • 0–1 year of experience

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Provident Fund

Education:

  • Bachelor's (Preferred)

Location:

  • Gachibowli, Hyderabad, Telangana (Preferred)

Work Location: In person

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