Invoicing Specialist

Position Overview

Invoicing Executive COE

zero-error billing

Key Responsibilities

1. Invoice Preparation & Validation

• Review completed trips and verify all operational data (trip status, rates, margins, penalties, and deductions) before invoice generation.
• Coordinate with operations, pricing, and customer service teams to validate freight rates, additional charges, and tax applicability.
• Prepare and issue invoices in ERP systems (NetSuite / internal TruKKer dashboards) as per client-specific SLAs and billing cycles.
• Ensure accuracy of invoice attachments such as PODs, debit/credit notes, and supporting documentation.
  

2. Reconciliation & Coordination

• Reconcile invoice data against operational reports and trip closure summaries.
• Work closely with regional finance teams to resolve discrepancies and align invoice postings.
• Track invoice acceptance and rejections from clients; coordinate with internal teams for quick rectifications.
• Maintain billing trackers with real-time status on invoices raised, pending validations, or under dispute.
  

3. Compliance & Documentation

• Ensure all invoices comply with local VAT/GST laws, client contracts, and TruKKers internal approval matrix.
• Maintain audit-ready digital records for all invoices, supporting documents, and approvals.
• Assist in periodic internal and external audits, ensuring data completeness and accuracy.
  

4. Reporting & Continuous Improvement

• Generate weekly/monthly invoicing reports highlighting billing accuracy, rejection trends, and collection cycle improvements.
• Identify gaps in the invoicing process and suggest improvements for automation and standardization.
• Support process migration and optimization initiatives under the COE.
  

Key Skills & Competencies

• Strong numerical accuracy and attention to detail.
• Excellent Excel and ERP skills (NetSuite preferred).
• Understanding of billing, taxation, and accounting principles.
• Ability to coordinate effectively with cross-functional teams.
• Strong communication and documentation abilities.
  

Qualifications & Experience

• Bachelor’s degree in Commerce, Accounting, or Business Administration.
• 1–3 years of experience in billing, invoicing, or finance operations roles.
• Prior experience in logistics, freight, or technology-driven companies is preferred.
• Familiarity with ERP platforms (NetSuite, SAP, or Oracle) is an advantage.
  

Behavioral Attributes

• Accountability:

  Owns billing accuracy and end-to-end completion of invoices.

• Integrity:

  Ensures transparent and compliant financial documentation.

• Customer Centricity:

  Understands the impact of invoicing accuracy on client trust and cash flow.

• Hustle with Honesty:

  Balances speed with accuracy in high-volume billing environments.

• Collaboration:

  Works seamlessly across operations, finance, and technology teams.