Inventory & Supply Chain Manager

Position: Inventory & Supply Chain Manager

Location: Multi-location (Retail Stores, Warehouse & eCommerce Operations)

Experience: Minimum 3 years in inventory management / supply chain

Reports To: Operations Head / Business Owner

Role Overview

Inventory & Supply Chain Manager

Key Responsibilities

Inventory Management:

• Oversee stock availability and maintain optimal inventory levels across 

  all warehouse, retail stores

  .
• Execute demand forecasting, reorder planning, and safety stock management.
• Monitor 

  stock turnover, ageing, and shrinkage

  ; take corrective actions.
• Lead regular stock audits, reconciliations, and accuracy checks.

Supply Chain & Distribution:

• Manage inbound logistics team (supplier to central warehouse) and outbound distribution (warehouse to stores/eCommerce orders).
• Design efficient replenishment models to reduce stock-outs and overstock.
• Optimize transportation and delivery costs while ensuring service levels.
• Coordinate with vendors, logistics partners, and internal teams for smooth operations.

Process & System Management:

• Work closely with 

  ERP/POS/eCommerce platforms

   to ensure accurate stock visibility.
• Generate MIS & dashboards on 

  stock health, sales vs. stock, and supply chain KPIs

  .
• Introduce best practices in inventory control and warehouse processes.

Team & Leadership:

• Lead and train warehouse teams, stock handlers and store inventory team.
• Develop SOPs for inventory handling, transfers, and reporting.
• Work cross-functionally with 

  Sales, Finance, and Retail Operations

   teams.

Qualifications & Skills

• Bachelor’s degree in 

  supply chain, Logistics, Commerce, or related field

   (MBA preferred).

• Minimum 3 years

   of proven experience in inventory management and/or supply chain.
• Strong knowledge of 

  eCommerce/Retail operations, warehousing, and logistics

  .
• Analytical skills with proficiency in 

  Excel, ERP systems, and inventory software

  .
• Ability to work under pressure, manage multiple locations, and ensure accountability.
• Strong communication, leadership, and problem-solving skills.

Performance KPIs

• Stock accuracy % (system vs. physical).
• Inventory turnover & ageing.
• On-time replenishment rate.
• Shrinkage / pilferage levels.
• Logistics cost per unit delivered.
• Store & eCommerce fulfilment SLA adherence.