233 Interpersonal Communication Jobs - Page 6

Role & responsibilities Ensure smooth flow of machine operations Ensure appropriate and maximum utilization of available machines To ensure production deadlines are met To ensure reduction in scrap percentage Effective manpower utilization during shifts To ensure that all safety precautions and policies related to HMP - GMP are followed Effective planning as per the production requirements Monitor defects during the production stage Preferred candidate profile

Actively seeking out potential clients and converting them into new sales opportunities. Responsible for building a good relationship with clients. Responsible for generating revenue by selling property. Developing sales strategies and visualizing.

Job Title: Customer Support Executive - Insurance (Female Candidates Only) Company: Royal Sundaram General Insurance Department: Customer Support Location: Gurgaon Work Mode: Hybrid Experience Required: Minimum 1 Year (Insurance Industry) CTC Offered: 3.00 to 4.00 LPA Preferences: Female Candidates Only Job Description: Royal Sundaram General Insurance is looking for passionate and customer-centric professionals to join our Customer Support team in Gurgaon. The ideal candidate will have prior experience in the insurance industry and be committed to delivering exceptional service to our customers. Key Responsibilities: Handle inbound and outbound customer queries related to policies, claims, and services Assist customers with policy renewals, endorsements, and grievance redressal Coordinate with internal teams to ensure prompt issue resolution Maintain accurate records of customer interactions in the system Ensure high levels of customer satisfaction and service quality Follow compliance and quality guidelines of the insurance sector Candidate Profile: Minimum 1 year of experience in customer support within the insurance industry Strong communication and interpersonal skills Good command over English and Hindi Ability to handle pressure and multitask Basic proficiency in MS Office and CRM tools Female candidates only (as per team diversity goals) Benefits: Competitive CTC Hybrid work model Growth opportunities within a leading insurance brand Supportive team culture Interested candidates can apply directly through Naukri.com or share their resume at [Ravinder.Rohilla@royalsundaram.in].

Graduation in any stream Minumum 2 3 years of experience Knowledge Skills: Strong Computer Application Skills, specially Excel, CRM tools etc. Excellent Interpersonal Communication skills High Level of Professionalism Strong problem solving abilities Attention to details Process oriented Ability to communicate in English, Hindi, Bengali Pleasing voice quality Passionate about bringing about positive change not only to the company bottom-line but also about making the world a better place Remuneration: Best in the Industry Key Accountabilities: Answer incoming customer phone calls/ emails and take appropriate action for each call/ email Prepare/ initiate Outbound calls/ emails based on the internal communication Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial/ technical input Input data into online platform to keep each customer record/ query/ complaint updated Regular updating and sharing of Customer Complaints database/ MIS Internal follow-up with concerned departments, if required

Dear Candidate, Greetings From Vee Healthtek Private Limited....!! Walk-In drive for Freshers for AR Calling (International Voice Process) on 27th Jun'25 @Vee Healthtek, Hyderabad Process - US Process (Healthcare) Designation: AR Caller Trainee Salary - 20K CTC + Additional Incentives Location - Gachibowli, Hyderabad Interview Date: 27-Jun-25 Shift - Night (5:30 PM to 2.30 AM) Qualification: Any graduates can apply ***Note: 2025 pass-out those who completed the final semester exams without any standing arrears or Backlogs can apply.*** Benefits: *Free cab for both pickup and drop from office location to 20km Radius. *Night shift Allowance *Free Food coupons Required Skills: Willing to work in US Shift (Night Shift) Excellent communication in English Excellent oral communication and listening Skills is mandatory. Good to have analytical presentation and communication skills. Any International voice process background will be given high priority for AR Calling. Candidates with 0-1 yr of experience in BPO (Domestic & International) can also attend. Flexibility towards work & ability to adapt organization culture. Interested candidates please reach to 9751009008 / sreenidhi.s@veehealthtek.com or visit office directly to attend the interview. Venue: 9th Floor, Vaishnavi's Cynosure, 2-48/5/6, 9C & 9D, Gachibowli Rd, Opp. RTTC, Telecom Nagar Extension, Gachibowli, Hyderabad, Telangana 500032 Regards, Sreenidhi HR 9751009008

International Process Location - Mansarovar , VDN, DCM Vaishali Nagar Salary - 15k to 35k + incentives Role category - voice/Chat/Back office Role - Associate/ Senior associate Job timing - 1:00 pm to 10:00 pm ( Night shift), 6PM to 3AM, Required Candidate profile Any Qualifications For Back office - Computer skills must including mailing, advance excel Excellent communication must Fluency must

Process: Voice and Non voice Qualification: Any Graduate (UG between 2023 to 2025 are eligible) Location: DLF IT Park, Ramapuram - Chennai Experience: Freshers Notice Period: Immediate joining Roles and Responsibilities: Non-Calling Insurance Company on behalf of Doctors / Physician for claim status. Follow-up with Insurance Company to check status of outstanding claims. Receive payment information if the claims has been processed. Analyze claims in case of rejections. Ensure deliverable adhere to quality standards. Prior experience on charge entry and payment posting Requirements: Strong communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Willingness to learn and adapt to new tasks and responsibilities. Interested candidates can directly walk-in for the interview along with updated CV and Original aadhar card for the verification purpose . Note>>> Gate Pass/Appointment number is not required. Kindly mention that you are present here for the walkin drive to Prochant company in the gate office. Contact Person: HR Specialist - Nithyalakshmi/7639717886 HR Specialist - Varrshini/9080535399 (For any immediate response kindly Whatsapp )

Hiring for Freshers || AR Caller - International Semi-Voice Process || Qualification- Graduation/ Intermediate (No Btech) - Skills : Good Communication Only Freshers 5 days working, Mon - Fri Fixed Sat & Sun off. Shift: Night (Timing: 6.30PM TO 3.30AM) 1-Way Cab (30km) Package: Fresher : During Training 10,700 take home, from 4th month 13,500 Take Home + Incentive Work Location: Hyderabad Immediate Joiner Interested candidates can share your updated resume to teenajalakam.axis@gmail.com HR Tenna - 7207647099(share resume via WhatsApp ) Refer your friend's / Colleague 4 rounds (Interview timings 11am to 3pm) Walkin on Tuesday (i.e.,25/06/2025 )

Role & responsibilities Conduct consultations with clients to understand their wedding needs and preferences. Presenting and explaining wedding packages and service offerings. Coordinate with vendors and internal teams to ensure all arrangements meet client expectations. Maintain customer relationships to encourage repeat business and referrals. Ensure all sales targets are met or exceeded. Handle customer complaints in a professional manner. Preferred candidate profile Bachelor's degree in Marketing, Sales, Hospitality or a related field. Proven experience in sales, preferably in the wedding or event planning industry. Excellent communication and interpersonal skills. Strong organizational and time management abilities. Ability to work under pressure and meet tight deadlines. High level of customer service orientation.

We are looking to hire an operations manager for our resort in Bannerghatta. You will need to be a proven leader with hospitality experience, including guest relations, team management, housekeeping and reporting. Health insurance Food allowance

The ideal candidate will be a creative and analytical thinker. They will be able to conduct insightful market research to establish a marketing strategy that will effectively reach the target audience. They should be comfortable evaluating the marketing process, and work to critique and improve its outcomes. Responsibilities Identify target audiences, objectives and desired outcomes of marketing campaign Research and develop marketing strategy, and evaluate success strategy Develop content of marketing campaigns Anchoring, Interviews, Video Presentations Social Media Fluency Stay up-to-date on current marketing trends Manage and allocate budget correctly Qualifications Bachelor's degree in marketing or related field 0 - 2 years of relevant experience Strong analytical, communication, time-management and creativity skills Strong ability to focus on customer/market and take initiative Experience with social media

Role & responsibilities : Designation : Customer Support Executive Work mode :In office Key skills: Communication Skills Experience : 3 to5 Job location : Hyderabad Annual offered salary 3.0 Lacs lacs to 5 Lacs Role & responsibilities: He will be assigned one of the ongoing projects. He will be taking care of site visits for sales & Customer care customers and understanding products and explaining to the customers. He will respond to send and receive the customer communications regards to customizations. He will be attending unit inspections and creating the sang list for every unit before handing it over. He will coordinate with Inter department of Projects and APMS and PMC for the compilation of the works. He will be reporting to the Site Manager. Preferred candidate profile Customer Communication (Communication in English,Telugu and Hindi Preferred) Knowledge of customer service principles and practices Excellent listening skills

WALK-IN DRIVE : DATE - 24-JUNE (Tuesday) WORK FROM OFFICE only CUSTOMER SUPPORT EXECUTIVES for International Process (Voice) Job Location- Chandigarh IT Park Cabs provided both sides Age b/w 21 to 30 Years ANY 5 DAYS working a week Required Candidate profile GRADUATES/POST-GRADUATES CAN APPLY Freshers + Experience Good English Communication Skills + Fluent English Ok with Rotational Night Shifts (Cabs both sides) Salary - 20-23K Inhand + 10K Bonus Perks and benefits 23K CTC + 10K Bonus + Medical Cabs both sides

Build strong relationships with clients Manage daily communications (Basecamp, email, calls) Follow up on tasks, ensure accountability weekly. Handle client updates, meetings, and escalations on time Collaborate with SEO, Content, and Design teams Required Candidate profile 2+ years relevant experience Excellent written and verbal communication in English High accountability and ownership of client accounts Ability to work in a fast-paced team environment Perks and benefits 5 Days Working Free Health Insurance

About the role: Associate, Implementation will function as part of the Living B2B Implementation Services team to ensure onboarding and engagement of corporate clients on Living. The role holder will coordinate with internal stakeholder teams like Sales, Support, Product and Marketing and Wellbeing Centre experts to onboard new clients on Living as per established SOPs by team leadership and work towards achieving key metrics like B2B user adoption rate, user activity rate etc. Long-term client engagement and contract renewal would depend largely on the outcomes achieved by the Associate, Implementation. What you'll do: Work closely with Lead Delivery Manager in new client onboarding plans • Plan and implement launch calendar, launch communication kit, Living demo for users for maximum impact during onboarding Plan and implement monthly wellness theme-based engagement plans to achieve continuous rise in adoption rates and user activity Plan and connect with client SPOCs on a timely manner to review progress and gather feedback Provide reporting to both client and internal stakeholders at regular intervals like monthly reports, client MIS for team etc. Skills & Qualifications: Customer Success Experience: A minimum of 0-4 years, someone who managed global clients. Exceptional Communication Skills: Since this position will primarily interface with European sports clients, excellent communication skills are prime. Sports Ecosystem Knowledge: A good understanding of the sports ecosystems will be beneficial. This role will focus on strategizing ways to drive adoption of the Living App through various channels within sports clubs / academies and other channels exposed by our global accounts. Flexible Work Hours: Should be available to work in European time zones. Good exposure to planning and implementing client outcome Ability to handle requests from multiple clients at any given time Strong understanding and adherence of established processes Ability to practice and propagate wellness solutions available on Living and other Roundglass domains Why Roundglass: Roundglass was built on the vision that wellbeing should be at the very center of our life journey. We are reimagining how the world experiences wellbeing and how companies (like our own) support the wellbeing of their people. Were a group of talented, socially conscious, gritty, innovators using technology and human energy to create a vibrant wellness ecosystem. Together, weve built an amazing community, and we are always looking for people who share our passion. To learn more, visit our Corporate Website. Roundglass does not discriminate against race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

WALK-IN DRIVE : DATE - 24-JUNE (Tuesday) WORK FROM OFFICE only CUSTOMER SUPPORT EXECUTIVES for International Process (Voice) Job Location- Chandigarh IT Park Cabs provided both sides Age b/w 21 to 30 Years ANY 5 DAYS working a week Required Candidate profile GRADUATES/POST-GRADUATES CAN APPLY Freshers + Experience Good English Communication Skills + Fluent English Ok with Rotational Night Shifts (Cabs both sides) Salary - 20-23K Inhand + 10K Bonus Perks and benefits 23K CTC + 10K Bonus + Medical Cabs both sides

Greetings from Sutherland ! Role & responsibilities: We are hiring for Customer Support International Non-Voice Process for world's largest e-commerce site. We are looking for freshers and tenured candidates who want to build their careers in the customer service domain by having excellent communication and written skills. NOTE: Must have Excellent Verbal and Written Communication skills in English - Looking for an Immediate Joiner. Job Role: Customer Support Associate Interview Mode: F2F Preferred candidate profile: Excellent communication skills and written skills. The candidate's prime role will be assisting customers through Emails. Candidates who are in Chennai Location alone. Required only immediate joiners and somebody who are within 30KM radius of distance. Looking for both Freshers & Experienced candidates, 1-3 years Highest Qualification: + 2 / Diploma for 3 years/ Graduates in any stream with no backlogs. Rotational Shift Timings with 2 days of weekly offs. It is Work from Office! Candidates who suit the above requirement, please step in for a walk-in interview to office. Mention Bharani (Non Voice ) on the top of your resume. If you are interested, kindly call or share your resumes to 7695999758 ( Bharani ) Location - Gateway Office Parks, A1, GF, 16, Grand Southern Trunk Rd, Perungalathur, Tamil Nadu 600063Interview Timings: 10:00 AM To 2 PM. Note: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

The Technical Support Manager directly manages a team of Technical Support and Escalation Engineers whose primary focus is troubleshooting, repairing, debugging and diagnosing incidents with NetApp products This can include hardware, software, and multi-system / multi-vendor / multi-network interoperability issues The Technical Support Manager will have an operational knowledge of the area of their functional responsibility and align individual objectives with the goals of the business They will establish and maintain relationships with internal stakeholders, including Senior Management, Critical Case Team, Support Account Managers and Sales in order to drive operational excellence within support, This position is specifically focused on management of engineers responsible for the Hardware team, Job Requirements Responsibilities A major part of your responsibility will be to provide oversight to a group or groups of Technical Support Engineers and Escalation Engineers responsible for: Resolving customer problems that come in via the telephone, the web, chat or AutoSupport Researching customer issues in a timely manner and follow up directly with the customer with recommendations and action plans, Creating new knowledgebase articles to capture new learnings for reuse throughout the center, Participating in technical communications within the Technical Support Engineering team to share best practices and learn about new technologies and complimentary storage applications, Responding to situations where NetApp product support has been unable to solve customers technical issues, Providing a high level of proactive and reactive services by building relationships with the customer to best serve their needs Job Requirements Excellent written and verbal communication skills, Good interpersonal communication and customer service skills are needed in order work successfully with customers in high stress and/or ambiguous situations, A clear understanding of the product development cycle, technical requirements and project management, Experience and strong understanding of Storage Hardware, Software, Cloud and Virtualization technology A strong understanding of concepts related to computer architecture through implementation, A demonstrated ability to function successfully as a leader, Responsibility & Interaction This position is responsible for managing many tasks within a large group or department, Align local targets to business goals The potential impact of decisions made by this individual will be mostly operational with some financial, This individual will apply attained experience and knowledge to address issues that are diverse in scope, and resolve problems through shortand mid-term planning, Education A minimum of 1 to 5 years of experience as a people leader is required, Demonstrated ability to manage multiple projects is required, At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process, Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification, Why NetApp We are all about helping customers turn challenges into business opportunity It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better but also to innovate We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches, We enable a healthy work-life balance Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life, If you want to help us build knowledge and solve big problems, let's talk,

We are looking for an ESG experts who has hands n experience of integrating Environmental, Social and Governance principles into business practices and decision making. A professional, who can play a crucial role in promoting sustainability, corporate responsibility and ethical business behaviour. KEY RESPONSIBILITIES: ESG Benchmarking and Analysis: Conduct comprehensive ESG benchmarking and business intelligence to identify opportunities for improvement and alignment with global sustainability goals. Prepare roadmaps for ESG initiatives and analyze data to support strategic decision-making. Data Collection and Reporting: Gather and analyze ESG data and metrics to prepare detailed reports and presentations for internal and external stakeholders. Ensure compliance with ESG regulations and standards, staying updated on changes in legislation and compliance requirements. Materiality Assessments: Conduct materiality assessments to identify and prioritize key ESG issues for the organization. Focus efforts on areas that have a significant impact on stakeholders and business performance. Strategy Development and Implementation: Develop and implement a cohesive ESG strategy that incorporates net-zero targets, energy efficiency, sustainable supply chain management, and biodiversity conservation. Apply knowledge of global sustainable finance frameworks to secure funding and investment for sustainability projects. Stakeholder Engagement: Engage with stakeholders, including employees, customers, and investors, to promote ESG initiatives. Develop communication materials to raise awareness of the companys ESG efforts. Administrative Support: Provide administrative support for ESG projects, including scheduling meetings, preparing agendas, and taking minutes. Assist in organizing ESG-related events and activities. KEY COMPETENCIES: Master in Sustainability, Master ofEnvironmental Management or MBA with a focus on Sustainability. In-depth understanding of ESG principles,trends, and best practices. Awareness of environmental issues, socialconcerns, and corporate governance standards. Knowledge of relevant ESG regulations andstandards, with the ability to stay updated on changes in ESG-relatedlegislation and compliance requirements. Proficiency in ESG reporting standards such asSustainability Accounting Standards Board (SASB), Global Reporting Initiative(GRI), Task Force on Climate-related Financial Disclosures (TCFD), Taskforce onNature-related Financial Disclosures (TNFD), and Science Based Targetsinitiative (SBTi). Proficiency in analyzing and interpreting ESGdata and metrics. Proficient in MS Office Suite (Word, Excel,Outlook, PowerPoint, Access), with particularly strong experience in Excel. Strong oral, written, and interpersonalcommunication skills. Abilityto work independently and as part of a team

Webskitters Technology Solutions Pvt.Ltd. a National award-winning & CMMI level -III company is excited to invite enthusiastic, motivated, and bright fresher candidates to join our dynamic team. Rewards & Recognitions: Winner of THE NATIONAL MSME AWARD - 2022 received from the Honorable Prime Minister Mr. Narendra Modi. Deloitte Fast 50 India Technology Award 2022 - Rank 28 The Fastest 100 Growing Companies Globally 2022 by Clutch - Rank 30 High Growth Company Asia-Pacific 2022 by The Economic Times Rank 206 India's Growth Champions 2022 by The Economic Times Rank 42 India 500 CEO Award 2021 India 500 Most Promising Award 2021 Bengal Pride Award 2021 Pride of India Award 2015 The Fastest 500 Asia Pacific Award 2013 The Fastest Growing Indian IT Company Excellence Award 2013 Mentioned below is the job description for your reference: Role & responsibilities: Any graduate can come down for the walk-in on the mentioned date. Work closely with senior developers to understand project requirements and timelines. Strong problem-solving skills and a willingness to learn new technologies. Good communication skills and teamwork abilities. Preferred candidate profile: Experience - 0 - 1 yr Required Qualifications: Any Graduate Perks & Benefits: Immense opportunities for growth, personal development & career opportunities. Dynamic teamwork environment, flexible shift timings. Benefits of P.F., ESIC & Mediclaim. Work in a collaborative, innovative, and supportive environment. Fixed week offs on Saturday & Sunday. NOTE: Please register the below-mentioned link on or before 30th June 2025. https://forms.office.com/Pages/ResponsePage.aspx?id=ZOBJvJvOpkGHvmKxnsrNukpGKkc8SEhPg9AUROLv-Y5UNUFDM0NIV0tBOVlQNkFRRU1TRjdVTjBGRi4u We recommend you to open the link in a Google Chrome, Firefox or any compatible browser

Responsibilities: * Collaborate with cross-functional teams * Maintain equipment and records * Adhere to safety protocols at all times * Assist in product development * Communicate effectively with customers and team members

Job Title: Sales Executive Natural Veneers Location: Jammu, India Experience: 6months to 1 years (Fresh graduates or early-career professionals are welcome to apply) Industry: Building Materials / Interior Products / Veneers & Surfaces Employment Type: Full-Time About the Role: We are looking for a smart, confident, and well-presented Sales Executive to join our Natural Veneers division in Jammu . The ideal candidate will be someone with excellent communication skills, strong interpersonal abilities, and a flair for connecting with premium clients, including architects, interior designers, and end customers. Key Responsibilities: Represent the brand and promote natural veneer products to potential clients. Build and maintain strong relationships with architects, interior designers, contractors, and dealers. Conduct product presentations, sample demonstrations, and client visits. Identify customer needs and provide tailored product recommendations. Generate and follow up on sales leads; close deals to achieve targets. Coordinate with the internal team to ensure timely delivery and after-sales service. Prepare and maintain sales reports and market feedback regularly. Candidate Profile: Education: Graduate in any discipline (background in Interior Design/Architecture is an advantage) Experience: 6 months to 1 year in sales, client servicing, or the interior product industry Location Preference: Candidate must be based in or willing to relocate to Jammu Personality Traits: Smart and well-groomed Excellent communication skills (English & Hindi) Confident, presentable, and professional demeanor Strong interpersonal skills and relationship-building ability Self-driven and able to work independently From a cultured or well-to-do background is preferred What We Offer: Competitive compensation and performance-linked incentives Exposure to premium interior product clientele and the luxury segment Growth opportunities within the organization Supportive and professional work culture If you are interested, then share your updated CV @ - md.zubair@centuryply.com Note:- Subject line should be " Applying for Natural Veneers Sales Executive "

Job Title: Sales Representative & Lead Generator (Domestic & International Markets) Location: Bangalore, Remote / Flexible based on role. Target Markets: UK, US, India, Australia, Dubai, UAE Employment Type: Full-Time / Part-Time / Contract / Freelance / Home-Based Job Summary: We are seeking a highly motivated and results-driven Sales Representative & Lead Generator to join our team. This role is responsible for identifying, qualifying, and converting leads into customers across multiple international markets including the UK, US, India, Australia, Dubai, and the UAE. The ideal candidate will have a strong background in B2B/B2C sales, excellent communication skills, and a proven ability to work across time zones and cultures. Key Responsibilities: Conduct market research to identify new business opportunities in assigned regions. Generate high-quality leads through online research, outbound calls/emails, social media, and networking. Qualify leads based on target criteria and schedule sales calls or product demos. Maintain and update CRM systems with accurate lead and customer information. Nurture leads through the sales funnel with strategic follow-ups. Meet or exceed monthly and quarterly lead generation and sales targets. Collaborate with the marketing team to optimize outreach strategies. Provide timely feedback and insights from the field to support market strategy. Stay updated with regional trends, competitor activity, and customer needs. Requirements: Proven experience in international sales and lead generation (minimum 23 years preferred). Excellent spoken and written English. Knowledge of regional languages is a plus. Familiarity with CRM software (e.g., HubSpot, Salesforce) and lead gen tools (e.g., LinkedIn Sales Navigator, ZoomInfo). Ability to work flexible hours to accommodate different time zones. Strong negotiation, communication, and interpersonal skills. Self-motivated, proactive, and capable of working independently. Preferred Qualifications: Bachelors degree in Business, Marketing, or related field. Experience working in or with clients in one or more of the target regions. Understanding of local business cultures and buying behaviors in assigned regions. What We Offer: Competitive salary plus commission/incentive structure. Opportunity to work in a fast-paced, global environment. Flexible work hours and remote working options. Ongoing training and professional development.

Job Purpose Responsible for managing customer relationships, analyzing data to improve customer satisfaction, and driving loyalty programs. Focuses on creating personalized marketing strategies to enhance customer retention and growth. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation 2. Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration

Role & responsibilities: Develop engaging posts for social media platforms (Facebook, Instagram, LinkedIn, etc.) Write, edit, and proofread content for newsletters, brochures, reports, and websites. Design visually appealing communication and branding materials using Canva or CorelDRAW. Collaborate with project teams to understand initiatives and translate them into effective communication. Ensure consistency in tone, style and visual identity across all materials. Preferred candidate profile: Good command of written and spoken English. Basic design skills with proficiency in Canva (or similar tools). Strong attention to detail and good organisational skills. Enthusiasm for social impact and community development. Degree in Mass Communication, English, Design, or related disciplines.