233 Interpersonal Communication Jobs - Page 8

A minimum of 5 years of teaching experience. Your own ready-to-use teaching materials PPTs, worksheets Proven expertise in teaching storytelling, body language, grammar, and creative writing.

Recruiting Agents, Maintain Positive Professioonal Relationships with clients, Analyze markets trends and identify oppurtunities

Manage and execute direct sales activities to acquire new customers and drive revenue. Build and maintain strong customer relationships, understanding their needs and offering tailored solutions. Identify new prospects and convert them into customers Required Candidate profile Proven exp in Av & Integration, Design sales management, preferably in a regional role Travel regularly and manage multiple priorities effectively CRM software and sales analytics tools Male Only

Responsibilities: Develop new business opportunities through strategic partnerships and sales efforts.Manage client relationships, ensuring high levels of satisfaction.Promote Olympiad programs and assist in onboarding new learners.

RMO/EMO/Medical Officer(MBBS) We are seeking a highly capable medical officer to manage our medical team and to supervise the healthcare services that they provide. In this role, your duties will include serving as a clinical advisor, overseeing clinical trials, and maintaining high standards of inpatient care. Medical Officer Responsibilities: Contributing clinical expertise to patient care and providing guidance to junior physicians. Performing administrative duties and risk management. Ensuring the highest standards in patient care are maintained. Verifying complex diagnoses and facilitating treatment plans. Hiring, supervising, and mentoring healthcare professionals and collaborating with consultants. Managing allocated budgets and identifying areas of improvement in inpatient care. Keeping informed on advancements in the field and contributing to medical research programs. Ensuring compliance with healthcare regulations and safety standards. Reporting to senior management, as well as liaising between administrative and medical staff. Ensuring consistent and accurate medical record keeping practices. Medical Officer Requirements: MBBS MCI Registered Advanced knowledge of medical research methodology and ethics. Extensive knowledge of medical record keeping practices. Advanced ability to ensure the highest standards in patient care and compliance with healthcare regulations. Ability to keep abreast of advancements in the field of specialization. Excellent interpersonal, communication, and leadership skills. Factory Medical Officer Experience: 3 to 10 years Educational Qualification : MBBS , AFIH (Associate Fellow of Industrial Health a Certificate of training in Industrial Health of minimum three months recognized by the State Govt. ) Relevant Industry Type : Any Manufacturing Industry Key Responsibilities: 1) Require carrying all Statutory Pre-Employment Medical Check up 2) Regular checkup of employees working in Hazardous areas 3) Responsible for Implementation of Medical Policy Reimbursement 4) Conducting Awareness Campaigns on Health, First Aid etc. 5) Conducting Occupational Health Surveys 6) Handling Medical cases 7) Responsible for Liaison with local Hospitals and Doctors Technical Competencies Knowledge of Clinical and Patient care, Occupational Health related problemsRole: Medical OfficerIndustry Type: Recruitment / StaffingDepartment: Healthcare & Life SciencesEmployment Type: Full Time, PermanentRole Category: DoctorEducationUG: MBBS in MedicinePG: Post Graduation Not Required

RMO/EMO/Medical Officer(MBBS) We are seeking a highly capable medical officer to manage our medical team and to supervise the healthcare services that they provide. In this role, your duties will include serving as a clinical advisor, overseeing clinical trials, and maintaining high standards of inpatient care. Medical Officer Responsibilities: Contributing clinical expertise to patient care and providing guidance to junior physicians. Performing administrative duties and risk management. Ensuring the highest standards in patient care are maintained. Verifying complex diagnoses and facilitating treatment plans. Hiring, supervising, and mentoring healthcare professionals and collaborating with consultants. Managing allocated budgets and identifying areas of improvement in inpatient care. Keeping informed on advancements in the field and contributing to medical research programs. Ensuring compliance with healthcare regulations and safety standards. Reporting to senior management, as well as liaising between administrative and medical staff. Ensuring consistent and accurate medical record keeping practices. Medical Officer Requirements: MBBS MCI Registered Advanced knowledge of medical research methodology and ethics. Extensive knowledge of medical record keeping practices. Advanced ability to ensure the highest standards in patient care and compliance with healthcare regulations. Ability to keep abreast of advancements in the field of specialization. Excellent interpersonal, communication, and leadership skills. Job description ( Factory Medical Officer ) About Position: - Position: Factory Medical Officer Experience: 5 to 10 Years Educational Qualification : MBBS , AFIH (Associate Fellow of Industrial Health a Certificate of training in Industrial Health of minimum three months recognized by the State Govt. ) Relevant Industry Type : Any Manufacturing Industry Location: Oddisha and Jharkhand Key Responsibilities: 1) Require carrying all Statutory Pre-Employment Medical Check up 2) Regular checkup of employees working in Hazardous areas 3) Responsible for Implementation of Medical Policy Reimbursement 4) Conducting Awareness Campaigns on Health, First Aid etc. 5) Conducting Occupational Health Surveys 6) Handling Medical cases 7) Responsible for Liaison with local Hospitals and Doctors Technical Competencies Knowledge of Clinical and Patient care, Occupational Health related problems Role: Medical Officer Industry Type: Recruitment / Staffing Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Doctor Education UG: MBBS in Medicine PG: Post Graduation Not Required

( Must Read Complete Discription before you apply ) Job Description: Apprenticeship Trainee Location: Hyderabad Mode of Work: Work from Office(On Site) Mode of Interview: Face-to-Face Additional Information: This is a fresher-only opportunity under the National Apprenticeship Training Scheme (NATS 2.0) Selected candidates will gain hands-on experience and training in a professional work environment Eligibility Criteria : - Must be a Bachelors degree graduate (within the last 5 years of passing out) - No active backlogs in education - Must not have enrolled under any apprenticeship program previously - Must not have prior work experience (No UAN/PF account) Roles and Responsibilities AR Calling (Accounts Receivable Calling) : As an AR Caller (Apprenticeship Trainee), you will be trained and responsible for the following tasks: - Review and analyze outstanding insurance claims and patient accounts - Initiate outbound calls to insurance companies to follow up on pending claims - Understand denial codes and take appropriate action to resolve them - Document call details and update the system with accurate information - Coordinate with internal teams to escalate unresolved claims or issues - Meet daily/weekly productivity and quality targets - Maintain confidentiality and adhere to HIPAA regulations - Communicate effectively in English, both written and verbal Shift Details: Night Shift : Drop facility available Mandatory Documents Required: - Aadhar Card - PAN Card - Bachelors Degree Consolidated Memo - Bachelors Degree Provisional Certificate - Aadhar-seeded Bank Statement - Passport Size Photograph

Role & responsibilities Responsible for administration related work of the group consisting of six premises and 300 employees. Preferred candidate profile Minimum 10 years of experience in office and factory administration, facility management and similar roles. Go getter, result oriented, innovator. Great interpersonal skills. Resourceful.

OSWAAL BOOKS Job Description: Sales Advisor Job Type- Full Time Location: Agra, M.G.Road Working Days - 6 Day/ 10:00 AM - 6:30 PM Job Specification :- We are looking for an enthusiastic and confident Sales Advisor (fresher) to join our dynamic team. This is a great opportunity to kickstart your career in sales and business development. Key Responsibilities and Responsibilities : Understand customer needs and promote relevant products/services Build strong client relationships through calls, follow-ups, and meetings. Maintain sales records and report daily progress. Support the team in reaching monthly targets. Eligibility Criteria : Fresh graduates are welcome (Any stream). Good communication and presentation skills. Willingness to learn and grow in a fast-paced environment. Perks & Benefits: Exposure to real-time content protection strategies. Experience in handling IP-related tasks in the publishing/media space. Opportunity to work with cross-functional teams. A structured and supportive learning environment. If interested, kindly share your updated resume at recruitment@oswaalbooks.com/ hrlead@oswaalbooks.com

1. Conduct outreach by making calls to prospective students to persuade them to enrol in study abroad programs. 2. Identify students who are suitable candidates for studying abroad and pitch our programs effectively to them. 3. Educate students on the benefits of studying abroad, including personal growth, career opportunities, and cultural experiences. 4. Maintain accurate records of calls and student interactions in the CRM system. 5. Collaborate with the sales and marketing teams to develop strategies for reaching target audiences. 6. Assist in organising events or webinars to promote study abroad opportunities.Role & responsibilities Preferred candidate profile Only those candidates can apply who: 1. Are available for full time (in-office) internship. 2. Can start the internship immediately. 3. Are available for duration of 3 months. 4. Have relevant skills and interests. Other requirements: 1. Currently pursuing or recently completed a degree in Business, Marketing, Communications, or a related field. 2. Strong communication and interpersonal skills, with the ability to engage and persuade others. 3. Ability to work independently and as part of a team. 4. Proficiency in Microsoft Office (Word, Excel, PowerPoint) or G Suite. 5. Previous experience in sales, customer service, or outreach is a plus but not required. 6. Passionate about education and helping students achieve their goals.

Dear Candidates, Hiring Talent Acquisition Executive @Salem, Vee Healthtek Private Limited Department: Human Resources Designation: TA Executive/ HR Recruiter Shift Timings: General Location: Salem Job Description: Should have experience in US Healthcare hiring Conduct sourcing activities in order to fill open positions, Should be interested to travel for drives, Work closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practices, Use various methods to recruit and network with potential candidates including social media platforms, networking events and job fairs, Ensure proper onboarding for new hires and the necessary paperwork is completed promptly and accurately, Conduct preliminary interviews with recruits to gauge interest, personality and salary requirements, Using standardized screening techniques, Assess the skills, qualifications and experience of potential candidates, Actively work toward building a diverse and qualified team to support the organization, Meet with Human Resources to have a full-scale understanding of hiring needs and available positions within the company Work towards team development, Monitor recruitment timeliness and plan proactively to meet the targets, Note: Candidates with Healthcare hiring experience is preferable. Interested can visit office directly to the below mentioned location. Candidates with experience in End-to-End Recruitment can share the CVs to sreenidhi.s@veehealthtek.com (or) 9751009008 (Available in Whats app) Venue, Vee Healthtek, Salem IT Park, Near Manipal hospital Regards, Sreenidhi 9751009008

We are looking forward to hiring Customer/Technical Support Associates for Gurgaon Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments. 5 days working with Cab Facility Rotational Shifts & offs Salary compensation between 3.50 to 4 .00 LPA Interested candidates can Call or Whatsapp resume Simran - 9821182647 Mehvish - 9628373766 Riya - 9628373761 ##KVC CONSULTANTS LTD ## ##NO PLACEMENT CHARGES##

Role & responsibilities Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Preferred candidate profile Excellent Communication Skills Graduate Freshers/ Graduates awaiting results WFH is not appreciated Perks and benefits Perks and benefits Salary up to 25000 gross per month gross attractive monthly Incentives up to 7000 fixed fixed US shift Saturday Sunday fixed Off over Time Paid work location : Kalyani Nagar, Pune. This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development / Domestic process experience will not be considered and cannot apply. If interested, please feel free to call us at 9921757804 or share your resume at sharvary.navhate@aminfoweb.co.in person to contact : HR Sharvary Navhate (9921757804 /sharvary.navhate@aminfoweb.co.in)

We're seeking a Quality Assurance Analyst to assess the quality of service processes, monitor interactions, and provide feedback to improve scores. Key Responsibilities: - Audit calls and emails to assess product/process, communication, and soft skills. - Conduct audits and provide feedback to agents. - Share daily reports and quality scores with the team. - Participate in internal and external calibration sessions. Requirements: - 1 year of experience in handling quality audits. - Excellent verbal, written, and interpersonal communication skills. - Excellent listening and analytical skills. - Proficient in MS Office (Word, PowerPoint, and Excel). - Effective feedback and coaching skills. Additional Details: - Location: Gurgaon - Working Days: 6 days - Shift: Day shift How to Apply: ' , vrindagulati@pbpartners.com

Job Title: Customer Support Executive/KAM Support Location: Shipglobal Corporate Office Department: Customer Service About the Role : We are seeking a motivated and customer-oriented Customer Service Executive to join our team. This role involves handling customer inquiries, resolving complaints, and ensuring a seamless experience across multiple communication channels (phone, email, chat). The position is key to maintaining strong customer relationships and includes analyzing data to generate reports and provide insights for process improvements. Key Responsibilities: 1. Customer Interaction : -Respond promptly and professionally to customer queries via phone, chat, and email. -Provide accurate information and solutions to customer issues. -Resolve complaints and customer concerns efficiently, ensuring customer satisfaction. -Escalate complex issues to other support teams when necessary. 2. Record Keeping: -Maintain detailed and accurate records of customer interactions, transactions, and feedback using the internal ticketing system and other tools. -Ensure all relevant data is logged for follow-up actions and future reference. 3. Product & Policy Knowledge: -Stay up to date with product knowledge, company policies, and industry trends to provide accurate and timely information to customers. -Communicate product updates or changes to customers as required. 4. Reporting: -Generate regular reports basis process requirement for management review. 5. Collaboration: -Work closely with other teams to ensure customer issues are resolved efficiently. -Share feedback and insights with team members to enhance service quality and efficiency. Skills & Qualifications: -Language Proficiency: Excellent verbal and written communication skills in English and Hindi (mandatory). -Technical Skills: Proficiency in using customer service software, CRM systems (e.g., Zendesk, Freshdesk), -Microsoft Office Suite (Excel, Word, Outlook) & Google Workspace (Sheets, Docs, Slides, etc.) -Multitasking: Ability to handle multiple tasks simultaneously and manage time effectively in a fast-paced environment. -Emotional Intelligence: Ability to empathize with customers, actively listen, and resolve conflicts in a professional and calm manner. -Adaptability: Comfortable working in a dynamic environment with shifting priorities and customer demands. Key Competencies: 1. Customer Focus: A genuine desire to help customers and ensure their needs are met, delivering excellent customer service at all times. 2. Communication: Strong interpersonal skills with the ability to communicate clearly, concisely, and effectively, both verbally and in writing. 3. Empathy: Ability to understand and respond to customer emotions and concerns, ensuring a positive and empathetic experience. 4. Adaptability: Flexible approach to managing different types of customer interactions, and able to adapt to changes in processes, systems, or products. 5. Teamwork: Strong collaboration skills, with the ability to work effectively with others across departments to achieve customer service goals. Preferred Qualifications: -Experience in a customer service role (minimum 1-2 years) in a B2B/B2C environment. -Knowledge of customer service best practices and customer engagement strategies. - Age: 18 - 30 years Why Join Us? -Competitive salary and benefits package. -Opportunities for growth and career advancement. -A supportive and collaborative team environment. -Regular training and development opportunities to enhance your skills

About Us: At Bhanzu, our mission is to make math engaging, sparking curiosity and confidence in young learners. Bhanzu has successfully raised a $16.5M Series B funding round, led by Epiq Capital, with support from Z3Partners! We are changing the way math is learned and are blossoming into India's leading math education company, positively impacting students across 15+ countries. Through Bhanzu, we aim to eradicate Math Phobia across this globe, and enable our students to pursue careers in Stem Fields, Coding, Analytics, AI and much more by ensuring their core math fundamentals are strong Role : Strategic Partnership (freshers) Job Description: Roles and Responsibilities: Collect quantitative and qualitative data from marketing campaigns Outbound calling to educational institutes and international associations and onboarding them with timely and regular follow-ups Perform market analysis and research on the competition Support the marketing team in daily administrative tasks like to assist with the webinars and campaigns. Drafting and sending emails to educational institutes and international associations. Coordination with the sales team for post webinars analysis Help organize marketing events. Requirements : Strong desire to learn along with professional drive Excellent verbal and written communication skills Excellent knowledge of MS Office Passion for the marketing industry and its best practices Ready to work from Mon to Sat Ready to use personal laptop for official purposes

About the Role Join our fast-growing litigation practice and build your courtroom skills from day one. As a Junior Associate you will assist senior lawyers in drafting, research and daily court work while developing a solid foundation in civil and commercial litigation. Key Responsibilities Court work: Appear before District Courts, Commercial Courts and other forums in Gurugram/NCR; assist with filing, listing and hearing formalities. Drafting: Prepare and vet plaints, written statements, applications, petitions, replies, affidavits, notices, contracts and legal opinions. Research & Briefing: Compile case law, statutes and precedents; draft research notes and case briefs for Associates and Senior Associates. Client & Stakeholder Coordination: Interface with clients, court staff, counsel and authorities to track deadlines and ensure smooth matter management. File & Timeline Management: Maintain digital and physical records of pleadings, evidence and hearing dates; monitor limitation periods and compliance schedules. Desired Profile LL.B. from a recognized university. Enrolled with a State Bar Council and entitled to practise in India. Impeccable written and spoken English; clear, concise drafting style. Working knowledge of CPC, BNS, BNSS, CrPC, IPC, Evidence Act and key substantive laws. Ability to multitask in a high-volume, time-sensitive environment. Prior internships or exposure to litigation will be a plus. What We Offer Hands-on courtroom exposure and mentoring by experienced litigators. Structured training in drafting, procedural strategy and client management. Competitive monetary incentives with performance-linked increments. Supportive, collegial work culture focused on professional growth. To Apply Email your CV and a brief cover letter (maximum 300 words) to support@lawtimesindia.com with the subject line Application Junior Associate (Litigation)” . Short-listed candidates will be invited for a drafting assignment and interview. Come build your litigation career with us—where every appearance counts.

Job description AM Infoweb Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Handle inbound and outbound calls to medical facilities, doctor's offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Eligibility Criteria: Excellent Communication Skills Undergraduates can apply only with experience of at least 1 year. WFH is not appreciate. At least 1 year of experience into international voice process only 3 months of gap will be considerable not more than that. Perks and Benefits: Perks and Benefits salary up to CTC 40K and 35K in hand per month Gross attractive monthly Incentives up to 7K Fixed US shift Saturday Sunday fixed Off Over Time Paid About company AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. Shifts timings: 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM How to Apply: Share your resume at mail to: aman.prasad@aminfoweb.co.in or feel free to call or Whatsapp us at 9049097624. Walk-in detail time: 2 PM to 8 PM Contact: HR Aman Prasad (9049097624 or drop CV @mailto: aman.prasad@aminfoweb.co.in) Address: 7th floor Am Infoweb Cerebrum IT Park B3 Kalyani Nagar Pune 411014.

Any Graduate or DE / BE (Electrical/Mechanical) 5 - 7 Years Expertise in ISO standards,quality management systems,auditing procedures, documentation control,process improvement methodologies,leadership abilities, & effective communication skills.

Job Summary The Technical Support Manager directly manages a team of Technical Support and Escalation Engineers whose primary focus is troubleshooting, repairing, debugging and diagnosing incidents with NetApp products. This can include hardware, software, and multi-system/multi-vendor/multi-network interoperability issues. The Technical Support Manager will have an operational knowledge of the area of their functional responsibility and align individual objectives with the goals of the business. They will establish and maintain relationships with internal stakeholders, including Senior Management, Critical Case Team, Support Account Managers and Sales in order to drive operational excellence within support. This position is specifically focused on management of engineers responsible for the Hardware team. Job Requirements A major part of your responsibility will be to provide oversight to a group or groups of Technical Support Engineers and Escalation Engineers responsible for: • Resolving customer problems that come in via the telephone, the web, chat or AutoSupport • Researching customer issues in a timely manner and follow up directly with the customer with recommendations and action plans. • Creating new knowledgebase articles to capture new learnings for reuse throughout the center. • Participating in technical communications within the Technical Support Engineering team to share best practices and learn about new technologies and complimentary storage applications. • Responding to situations where NetApp product support has been unable to solve customer’s technical issues. • Providing a high level of proactive and reactive services by building relationships with the customer to best serve their needs Job Requirements • Excellent written and verbal communication skills. • Good interpersonal communication and customer service skills are needed in order work successfully with customers in high stress and/or ambiguous situations. • A clear understanding of the product development cycle, technical requirements and project management. • Experience and strong understanding of Storage Hardware, Software, Cloud and Virtualization technology • A strong understanding of concepts related to computer architecture through implementation. • A demonstrated ability to function successfully as a leader. • Responsibility & Interaction o This position is responsible for managing many tasks within a large group or department. o Align local targets to business goals o The potential impact of decisions made by this individual will be mostly operational with some financial. o This individual will apply attained experience and knowledge to address issues that are diverse in scope, and resolve problems through short- and mid-term planning. Education • A minimum of 1 to 5 years of experience as a people leader is required. • Demonstrated ability to manage multiple projects is required.

Responsibilities: * Meet sales targets through effective communication and presentation skills. * Develop business opportunities through digital marketing strategies. * Developing engaging and valuable content, such as blog posts, social media update Accessible workspace Free meal Food allowance Health insurance Employee state insurance Annual bonus Sales incentives Performance bonus Mobile bill reimbursements Provident fund

Company Name – Udyamii Maharashtra Work Mode- Office Job description : - Cold Calling - Data maintaining - Google sheet - Communication skills - Selling skills - Language Mandatory – Marathi, Hindi, English

• Search Tenders related to infra, water sector. • Attend Pre-Bid Meetings • Bid Coordination • Prepare documents for submission • Search CV, Prepare & improvement of CV's as per requirement of TOR/RFP. • Coordinate with client & internal department Required Candidate profile We are looking for good communication skills for the profile of Business Developer, roles & responsibility would be:-

Build & maintain strong, long-lasting client relationships, experience in coordinating teams and clients and maximize deliverable output 2+ Years Exp with international clients - B2B Clients Preferably 2+ years Exp in SEO/Digital Marketing Required Candidate profile Preferred from Digital Marketing Proven experience in International client management Fluent English communication & interpersonal skills Strong problem-solving skills & the ability to upsell Perks and benefits 5 Days Working Free Health Insurance

Job Title: Customer Support Executive/KAM Support Location: Shipglobal Corporate Office Department: Customer Service About the Role : We are seeking a motivated and customer-oriented Customer Service Executive to join our team. This role involves handling customer inquiries, resolving complaints, and ensuring a seamless experience across multiple communication channels (phone, email, chat). The position is key to maintaining strong customer relationships and includes analyzing data to generate reports and provide insights for process improvements. Key Responsibilities: 1. Customer Interaction : -Respond promptly and professionally to customer queries via phone, chat, and email. -Provide accurate information and solutions to customer issues. -Resolve complaints and customer concerns efficiently, ensuring customer satisfaction. -Escalate complex issues to other support teams when necessary. 2. Record Keeping: -Maintain detailed and accurate records of customer interactions, transactions, and feedback using the internal ticketing system and other tools. -Ensure all relevant data is logged for follow-up actions and future reference. 3. Product & Policy Knowledge: -Stay up to date with product knowledge, company policies, and industry trends to provide accurate and timely information to customers. -Communicate product updates or changes to customers as required. 4. Reporting: -Generate regular reports basis process requirement for management review. 5. Collaboration: -Work closely with other teams to ensure customer issues are resolved efficiently. -Share feedback and insights with team members to enhance service quality and efficiency. Skills & Qualifications: -Language Proficiency: Excellent verbal and written communication skills in English and Hindi (mandatory). -Technical Skills: Proficiency in using customer service software, CRM systems (e.g., Zendesk, Freshdesk), -Microsoft Office Suite (Excel, Word, Outlook) & Google Workspace (Sheets, Docs, Slides, etc.) -Multitasking: Ability to handle multiple tasks simultaneously and manage time effectively in a fast-paced environment. -Emotional Intelligence: Ability to empathize with customers, actively listen, and resolve conflicts in a professional and calm manner. -Adaptability: Comfortable working in a dynamic environment with shifting priorities and customer demands. Key Competencies: 1. Customer Focus: A genuine desire to help customers and ensure their needs are met, delivering excellent customer service at all times. 2. Communication: Strong interpersonal skills with the ability to communicate clearly, concisely, and effectively, both verbally and in writing. 3. Empathy: Ability to understand and respond to customer emotions and concerns, ensuring a positive and empathetic experience. 4. Adaptability: Flexible approach to managing different types of customer interactions, and able to adapt to changes in processes, systems, or products. 5. Teamwork: Strong collaboration skills, with the ability to work effectively with others across departments to achieve customer service goals. Preferred Qualifications: -Experience in a customer service role (minimum 1-2 years) in a B2B/B2C environment. -Knowledge of customer service best practices and customer engagement strategies. - Age: 18 - 30 years Why Join Us? -Competitive salary and benefits package. -Opportunities for growth and career advancement. -A supportive and collaborative team environment. -Regular training and development opportunities to enhance your skills