Role & responsibilities Handle B2B inbound calls and assist customers with queries.Focus on customer retention by addressing concerns effectively.Provide exceptional customer service to maintain long-term relationships.Ensure timely resolution of issues while maintaining service quality standards.Perks and benefits 2 GMC Covers (Health Insurance) 10 Lakh Accidental Cover Performance-Based Rewards

PB Partners is looking for Data Analyst to join our dynamic team and embark on a rewarding career journey. Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Helping develop reports and analysis. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. Evaluating changes and updates to source production systems. Training end-users on new reports and dashboards. Providing technical expertise in data storage structures, data mining, and data cleansing.

PB Partners is looking for Product Manager to join our dynamic team and embark on a rewarding career journey. Conducting market research and analysis to identify opportunities and understand customer needsDefining product vision, strategy, and roadmap, in alignment with company goalsCollaborating with cross-functional teams, such as engineering, design, and sales, to bring products to marketManaging the product lifecycle, from ideation to launch and post-launch evaluationMonitoring product performance and making data-driven decisions to drive growth and profitability. Strong leadership and decision-making skills. Excellent strategic and analytical skills. Good communication and collaboration skills. Strong technical knowledge and ability to understand complex product requirements. Experience with product development processes and methodologies.

PB Partners is looking for Senior Graphic Designer to join our dynamic team and embark on a rewarding career journey. Develop and execute creative concepts and design solutions for print, digital, and multimedia communication materials, including brochures, presentations, web graphics, and social media content. Work with cross-functional teams to understand project requirements and objectives, and ensure design solutions align with brand guidelines and overall creative strategy. Create and maintain a library of design assets, templates, and guidelines to ensure consistency and efficiency across all design projects. Collaborate with external vendors such as printers, photographers, and videographers, to ensure quality and timely delivery of final products. Manage and prioritize multiple projects simultaneously, ensuring on-time delivery and quality execution. Excellent communication and collaboration skills.

PB Partners is looking for Key Account Manager to join our dynamic team and embark on a rewarding career journey. A Key Account Manager (KAM) is responsible for : 1. Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty. 2. Identifying new business opportunities. 3. Negotiating contracts and agreements with key customers. 4. Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met. 5. Monitoring and analyzing customer feedback to identify areas of improvement. 6. Managing and resolving customer complaints and issues. 7. Staying up-to-date with industry trends, competition and market changes. 8. Achieving sales targets and reporting on sales activities and progress. The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management. A deep understanding of the industry and market they are serving is also desirable.

PB Partners is looking for Graphic Designer to join our dynamic team and embark on a rewarding career journey. Planning concepts by studying relevant information and materials. Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval. Preparing finished art by operating necessary equipment and software. Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary. Contributing to team efforts by accomplishing tasks as needed. Communicating with clients about layout and design. Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photo shop. Reviewing final layouts and suggesting improvements when necessary. Conceptualize visuals based on requirements Prepare rough drafts and present ideas Develop illustrations, logos and other designs using software or by hand Ensure final graphics and layouts are visually appealing and on-brand

PB Partners is looking for Video Editor & Graphic Designer to join our dynamic team and embark on a rewarding career journey. Planning concepts by studying relevant information and materials. Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval. Preparing finished art by operating necessary equipment and software. Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary. Contributing to team efforts by accomplishing tasks as needed. Communicating with clients about layout and design. Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photo shop. Reviewing final layouts and suggesting improvements when necessary. Conceptualize visuals based on requirements Prepare rough drafts and present ideas Develop illustrations, logos and other designs using software or by hand Ensure final graphics and layouts are visually appealing and on-brand

PB Partners is looking for Deputy Manager - Payout Operations to join our dynamic team and embark on a rewarding career journey. Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members Take on leadership responsibilities as needed, including managing team members and making decisions in the absence of the Manager Identify and address problems or challenges within the business, and develop and implement solutions Collaborate with other departments and teams to ensure smooth and efficient operations Maintain accurate records and documentation Contribute to the development and implementation of business plans and goals

PB Partners is looking for CRM (Marketing) to join our dynamic team and embark on a rewarding career journey. CRM Strategy : Develop and implement a comprehensive CRM strategy aligned with business goals and customer needs. CRM Software Management : Oversee the selection, implementation, and management of CRM software, ensuring its effective utilization by the team. Data Management : Manage and maintain accurate customer data within the CRM system, ensuring data integrity and compliance with privacy regulations. User Training : Conduct training sessions for team members to ensure proficiency in using CRM tools and understanding best practices. Customer Segmentation : Utilize CRM data to segment and target customers effectively, personalizing marketing and communication efforts. Campaign Management : Plan and execute CRM campaigns to enhance customer engagement, retention, and satisfaction. Analytics and Reporting : Monitor and analyze CRM performance metrics, providing insights and recommendations for continuous improvement. Integration : Collaborate with other departments to integrate CRM data with other business systems and processes. Customer Feedback : Gather and analyze customer feedback, using insights to enhance the overall customer experience. Automation : Implement automation processes within the CRM system to streamline workflows and increase efficiency.