International Voice Support

1 - 4 years

3 - 4 Lacs

Posted:10 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a dedicated International Voice Support Specialist to join our team in India. The ideal candidate will be responsible for delivering top-notch support to our international clientele, ensuring a seamless customer experience through effective communication and problem-solving.

Responsibilities

  • Provide exceptional voice support to international customers via phone.
  • Resolve customer inquiries and issues in a timely and effective manner.
  • Document customer interactions accurately in the support system.
  • Collaborate with cross-functional teams to enhance customer satisfaction.
  • Stay updated with product knowledge and service offerings.

Skills and Qualifications

  • 1-4 years of experience in international voice support or customer service.
  • Proficiency in English and strong communication skills.
  • Ability to handle customer complaints and provide appropriate solutions.
  • Familiarity with CRM software and call center technology.
  • Strong problem-solving skills and attention to detail.
  • Ability to work in a fast-paced environment and manage multiple tasks.

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