Description We are seeking a motivated and customer-oriented Customer Service Executive to join our team in India. The ideal candidate will be responsible for providing exceptional support to our customers, addressing their inquiries and resolving issues to ensure a positive customer experience. This role requires excellent communication skills and a passion for helping others. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer complaints and issues effectively, ensuring customer satisfaction. Maintain accurate records of customer interactions and transactions. Provide product and service information to customers as needed. Collaborate with other departments to improve customer experience and resolve issues. Monitor customer feedback and suggest improvements to processes and services. Skills and Qualifications Excellent communication skills in English and local languages. Strong problem-solving skills and ability to handle difficult situations. Proficiency in using customer service software and CRM systems. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Strong attention to detail and organizational skills. Experience with MS Office Suite (Word, Excel, PowerPoint) is preferred.
Description We are seeking an experienced International Voice Support Executive to join our team in India. The ideal candidate will have 1-6 years of experience in voice support, with a passion for providing exceptional customer service to international clients. Responsibilities Provide high-quality voice support to international customers via phone and other communication channels. Resolve customer inquiries and issues in a timely and efficient manner. Collaborate with cross-functional teams to enhance customer experience and service delivery. Document customer interactions and maintain accurate records in the CRM system. Adhere to company policies and procedures while delivering exceptional service. Participate in training and development programs to improve skills and knowledge. Skills and Qualifications Excellent verbal and written communication skills in English and any other relevant languages. Strong problem-solving skills and the ability to think critically under pressure. Familiarity with customer service software and tools (e.g., CRM systems). Ability to work in a fast-paced environment and manage time effectively. Basic computer skills, including proficiency in Microsoft Office Suite. Strong interpersonal skills and a customer-centric attitude.
Hiring for International Chat Support Location : Mohali Salary : 28K CTC - 35k CTC Requirements: * UG / Graduates can apply * Minimum 1 year of experience as International chat support * Immediate joiners only * Good communication skills are required Interested can drop their resume on ? HR NEETU : 89789 33011 ? HR KHUSHBU : 9103247535
HIRING IN TELEPERFORMANCE Location : JAIPUR SALARY : 35K CTC - 46K CTC (hike on last package) Requirements : _ Graduation is mandate _Minimum 1 year of experience is required in BPO _ Excellent communication skills are required _ Immediate joiners only BENEFITS * 14 days off accommodation * Travelling allowances * Relocation bonus (10,000) * Incentives INTERESTED CAN DROP THEIR RESUME ON ?? HR RIYA : 9832883154 ?? HR KHUSHBU : 9103247535 FOR MORE UPDATES: https://whatsapp.com/channel/0029VaAGLUrHrDZglifOuz1a